About Dialpad Meetings

Dialpad Meetings is a cloud-based web conferencing solution that helps businesses of all sizes by combining messaging, voice and video. While it enables users to join meetings instantly without using a PIN, UberConference also lets participants share their screen. The software comes with Android and IOS application allowing users to launch meetings from any device and any place.

Dialpad Meetings' key features include services such as custom hold music, call controls, document sharing, integrated social profiles, local dial-in numbers, call recording, international calling, analytics, dial out to add callers, toll free calls and web conferences.

With its Chrome extension, users can schedule and start calls instantly.

In addition to this, Dialpad M...


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Supported Operating System(s):

Web browser (OS agnostic)

379 Reviews of Dialpad Meetings

Average User Ratings

Overall

4.5 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(237)

237

4 stars

(109)

109

3 stars

(27)

27

2 stars

(3)

3

1 stars

(5)

5

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 379 results

May 2020

User Profile Picture

David from GIMovile

Verified Reviewer

Company Size: 1 employee

Industry: Telecommunications

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Reliable Conference Calling System

I can tell that I always prefer using this system over any other system specially because integrates seamlessly to other tools and specially to google calendar that I constantly use since I work a lot from my phone.

Pros

- It is really easy to set up. - They have a free version with up to 45 min conference calls and 10 participants. - The paid version is really affordable giving you up to 100 people. - Both free and paid have unlimited conference calls. - People can join you from their phone if they are driving or busy. - International Access and Toll-Free numbers for the paid version. - Screen Sharing HD and no problems of security. - They have Mobile apps or browser version so you could even access from a computer in the library. - Nice standby music, I use it often. - Call Recording which is very useful. - Integrates with Salesforce, Google Calendars, Evernote, Hubspot, etc..

Cons

- I was looking for ways to customize it to my business but have not been able to find a way to do that.

Reasons for Choosing Dialpad Meetings

Because I have been the free version for a while and I was always able to have great meetings.

Reasons for Switching to Dialpad Meetings

Price mainly and is as good or better

December 2020

Gaurav from cemtrex

Company Size: 51-200 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

December 2020

Seamless audio and video calling

Overall I am happy with this implementation in my organization. It's simple to use and deploy as well.

Pros

- Interface is very user-friendly to use. - Good voice and video quality

Cons

- It's still lacking the capability to respond to network change. Once you change your internet connection you need to reload it. - Need a feature to create room

Reasons for Choosing Dialpad Meetings

- Pricing - ease of use

Reasons for Switching to Dialpad Meetings

Wanted to provide top-notch quality conference experience to my clients.

May 2021

User Profile Picture

Mary Ellen from Rep Cap

Verified Reviewer

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Reliable service, great features

In the past year, I've been on just about every conference service out there, and UberConference continues to impress me with its reliability, ease of use and incorporation of technology.

Pros

I was already a fan of the service for its reliability and ease of use. The AI-powered automated transcription service was a game-changer. I appreciate that they continue to roll out useful new features at a steady cadence.

Cons

No complaints about the software at all! I have gotten confused reactions from others that I've invited to the call, who think Uber (the ride-sharing service) is behind it. Might want to rethink the branding?

Reasons for Choosing Dialpad Meetings

Best service/features for the price.

January 2020

Julie from C2 Consulting

Company Size: 11-50 employees

Industry: Management Consulting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

1.0

Functionality

2.0

January 2020

Went from a raving fan to a majorly disappointed customer

We have been a customer for quite a few years. We use Uberconference with global communication with customers. From Canon to British Telecom, our call attendees experienced a recent influx of dropped calls among other technical accessibility issues with Uberconference.

Pros

We decided to purchase this software and used it for a few years exclusively with our global customers - all FTSE100 and Fortune 500 companies. What attracted us to Uberconference was the fact that we could have a dedicated pin, fun customizable music, save recordings of our calls, and in general, it was easy to use for our global participants. I have been a major, public advocate for the service for a few years, having successfully referred quite a few paying customers. This is due largely in part to when customers call in and hear "Never Gonna Give You Up", they all have a laugh and ask about the service! :) The service fills a major gap for people who don't need to invest in enterprise-level services like Cisco.

Cons

The system has gone sharply downhill and has left us with unbearable amount of dropped calls and technical challenges. We've had so many issues that our customers now insist we use their enterprise services instead for calls with them. So now we pay for a service (stuck in a contract) that we don't use. This leaves us with even more of a distaste. Not only is it embarrassing to host a conference call that drops multiple times in one session (especially when we were previously bragging about the service), but it is extremely disruptive. We didn't invest in a service that sort of worked on occasion. We subscribed to the service because it was intended to reliably fill a void that we needed to communicate with our customers.

Reasons for Choosing Dialpad Meetings

We were looking for a more professional level service for communication to full a major gap for people who don't need to invest in enterprise-level services like Cisco but don't want to use Skype (which isn't regarded as a respectable product for business use and is blocked by many major enterprises).

Reasons for Switching to Dialpad Meetings

We were looking for a more professional level service for communication.

August 2019

Ben from Kinney Law Office

Company Size: 1 employee

Industry: Legal Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Uberconference Review - Law Firm

UberConference lets me keep in contact with my clients and colleagues when I am travelling and is usually easier than the corporate conference call systems. There are no questions like "who do we have on the line" or "who is talking" or "can you hear me" or the other usual nonsense that wastes time on conference calls. I can see who is connected, reach out quickly to participants that are not, and generally manage the call much better with UberConference. Overall, it has been a great experience and I would recommend UberConference to any size organization for easier management of conference calls.

Pros

I travel abroad frequently and the UberConference software allows me to schedule and conduct client meetings and team conference calls. It makes it very easy to stay connected across time zones and to keep a record of the discussions with clients. I recently upgraded to the paid version and it makes things even easier. My clients can just call a number and get on the call or I can set the software up to call them. The software just works and does what it is supposed to do quickly and easily.

Cons

The web-based user interface is not as intuitive as I would have expected. When you first log-in, the main option is to join a call. When I log-in, I am usually doing so to schedule the call first. There have also been a few times when a colleague dialed in before me and somehow we ended up both holding for each other. I have only had this issue a few times and not so far with the paid version.

Reasons for Choosing Dialpad Meetings

It is more professional and just seems to work better than the alternatives. It was a better value than GoToMeeting in my opinion. I can't use Google Hangouts with most of my clients.