In the past year, I've been on just about every conference service out there, and UberConference continues to impress me with its reliability, ease of use and incorporation of technology.

I was already a fan of the service for its reliability and ease of use. The AI-powered automated transcription service was a game-changer. I appreciate that they continue to roll out useful new features at a steady cadence.

No complaints about the software at all! I have gotten confused reactions from others that I've invited to the call, who think Uber (the ride-sharing service) is behind it. Might want to rethink the branding?

I find the recording feature very useful. It's also very easy to connect to UberConference, whether it's through the app, website or simply dialing in from my phone.

Reliability of the "mute" function and call quality. There have been times I haven't been able to unmute myself through the app, causing a long delay in jumping back in the conversation. I've also had to remove myself from a call completely via the app, then dialing back in using a phone to correct the "mute/unmute" issue and low quality call.

The ease of use in terms of it being one phone number that you work with instead of a passcode system. It was easier up til now to forward the email I received with the recording link to a client (see below for this issue). I liked that the recording were usually easy to access. It was also nice that the hold music was entertaining for my clients.

I decided are not worth it in continuing. I have had an ongoing issue with going to their uberconference.com page and it logs me in and automatically puts me into a conference. This means when I am going to check something on my account... I have to trick the webpage into letting me out of the conference by erasing part of the url (which is my personal webpage on their site) and quickly accessing a menu item before it launches me back into a call that I am not on. I have been told by support to clear my cookies and my cache, then restart my computer EVERY 7 days. Even doing this once changes nothing. The problem still exists and I did it several times. My assistant usually is the one to schedule calls and has come across the same issue. Another issue is they have updated their emails that are sent out after a call, the emails contain a recording link from the call. Now they do not contain the link, so my clients are not sure where ot access it. And here we are manually having to go to the site to do so (and go through what I just mentioned as the issue). The third issue which is also a pain is that, if a client has a slot with you at a specific time that you have logged into the Uber system, the system for whatever reason has tro

I have had a very good experience. Setting up a call is very easy, and it is downloadable very fast.

Don't have to dial into the number for conferences if you have an account. Recordings are excellent and easy to download. No additional costs from dialing in by other conference members. Easy to negotiate website.

Would like overseas call-in numbers like Free Conference Call.