--- title: "Dialpad AI Meetings Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Dialpad AI Meetings. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Dialpad AI Meetings is a good fit for you!" source_url: "https://www.softwareadvice.com/ca/voip/uberconference-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [VoIP Software](https://www.softwareadvice.com/voip/) / [Dialpad AI Meetings](https://www.softwareadvice.com/screen-sharing/uberconference-profile/) / Dialpad AI Meetings Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/screen-sharing/uberconference-profile/) Reviews [Alternatives](https://www.softwareadvice.com/screen-sharing/uberconference-profile/alternatives/) # Dialpad AI Meetings User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 602 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.3/5 - Value for money: 4.4/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 359 reviews (60%) - 4 stars: 178 reviews (30%) - 3 stars: 50 reviews (8%) - 2 stars: 9 reviews (1%) - 1 star: 6 reviews (1%) ### Most mentioned pros - Live transcripts make it easier to follow conversations, especially in fast meetings, remote calls, or when reviewing details afterward. - Dialpad AI Meetings allocates a wide range of features which enables me to streamline corporate meetings online for 24/7. - Dialpad AI Meetings streamlines online meetings by offering DOLBY voice and HD video quality when conferencing. ### Most mentioned cons - We emailed and escalated to the team and they acknowledged they messed up but they cannot figure out a way to reimburse us. - so I just assume no one answered if no one joins the call after so long. - The online version of Dialpad is a bit unstable, especially if you are using a secure browser. ## Dialpad AI Meetings customer reviews Showing reviews 1-25 of 602 (page 1). ### Unifies efficiency and communication in a quality team - Overall rating: 4/5 - Reviewer: Nelson F. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A system that knows how to adapt to current times, it is a tool that is already quite well known and many organizations around the world know it since its versatility makes it one of the favorite alternatives for video call processes in the cloud, thanks to your system that even allows teamwork in the same place, screen sharing, recording videos or calls that can be made from wherever you are #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Something that I really like about this tool is how quickly it can be implemented in the company, this is because it has a simple registration, and its audio quality is excellent, talking about calls is talking about mobility and this tool knows very well that alternative systems are needed to communicate if they are not in the workplace #### Cons It is a tool that does not usually have major drawbacks and if they do have them, they have constant advice, so there are no negative characteristics of it. --- ### Uberconference Review - Law Firm - Overall rating: 5/5 - Reviewer: Ben K. - Verified reviewer: Yes - Industry: Legal Services - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. UberConference lets me keep in contact with my clients and colleagues when I am travelling and is usually easier than the corporate conference call systems. There are no questions like "who do we have on the line" or "who is talking" or "can you hear me" or the other usual nonsense that wastes time on conference calls. I can see who is connected, reach out quickly to participants that are not, and generally manage the call much better with UberConference. Overall, it has been a great experience and I would recommend UberConference to any size organization for easier management of conference calls. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I travel abroad frequently and the UberConference software allows me to schedule and conduct client meetings and team conference calls. It makes it very easy to stay connected across time zones and to keep a record of the discussions with clients. I recently upgraded to the paid version and it makes things even easier. My clients can just call a number and get on the call or I can set the software up to call them. The software just works and does what it is supposed to do quickly and easily. #### Cons The web-based user interface is not as intuitive as I would have expected. When you first log-in, the main option is to join a call. When I log-in, I am usually doing so to schedule the call first. There have also been a few times when a colleague dialed in before me and somehow we ended up both holding for each other. I have only had this issue a few times and not so far with the paid version. #### Reasons for choosing Dialpad AI Meetings It is more professional and just seems to work better than the alternatives. It was a better value than GoToMeeting in my opinion. I can't use Google Hangouts with most of my clients. --- ### Great video conferencing for interviews - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Publishing - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I'd suggest High-five to any companies looking to moderate and facilitate online interviews, especially while candidates may be at home. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Highfive is easy to use video conferencing software that is great for a number of use cases, but specifically interviewing. #### Cons It's easy to get started, but for interviewees to register and join it can be a little confusing as there are a few ways to join (via chrome plugin and/or download). --- ### UberConference makes it easy - Overall rating: 5/5 - Reviewer: Lena K. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been using UberConference for over a year. We have tried other software products to compare but the preferred experience is with UberConference. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is incredibly easy to navigate through. There are so many different ways you can personalize your conference. There are different tools to use to customize the user experience depending on what the conference is used for. You have the option to do a video chat, or a "share screen" which is what I use it for on a daily basis. I conduct training's with doctor offices and I receive a lot of positive feed back from the users as well. #### Cons It may seem overwhelming when you initially log on. There are a lot of different icons and tools you can use to personalize your experience. Recently the interface had changed without my knowledge and had to begin a meeting within minutes. Thankfully navigating was still simple and more user friendly! #### Reasons for choosing Dialpad AI Meetings Easy to navigate through and stronger connection. --- ### Seamless audio and video calling - Overall rating: 5/5 - Reviewer: Gaurav T. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I am happy with this implementation in my organization. It's simple to use and deploy as well. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros - Interface is very user-friendly to use. - Good voice and video quality #### Cons - It's still lacking the capability to respond to network change. Once you change your internet connection you need to reload it. - Need a feature to create room #### Reasons for choosing Dialpad AI Meetings - Pricing - ease of use #### Reasons for switching to Dialpad AI Meetings Wanted to provide top-notch quality conference experience to my clients. --- ### Conferencing made easy and fun - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 51-200 employees - Product usage: Used other for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use this to just jump on a call and screenshare with clients. It's very easy and pleasant. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros UberConference is super easy to use and it doesn't require people to download software or add extensions etc to their browsers. Also, they haven't bothered me with marketing emails. The choice of hold music is awesome; UberConference puts the fun back in conference calls! Excellent audio quality and doesn't eat memory. #### Cons Nothing. I love it. An option to use video would be great...even on a pay-per-use model. #### Reasons for switching to Dialpad AI Meetings WebEx has great call quality but you have to download all kinds of stuff. --- ### UberConference is Worth a Try - Overall rating: 4/5 - Reviewer: Wendy H. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I find the recording feature very useful. It's also very easy to connect to UberConference, whether it's through the app, website or simply dialing in from my phone. #### Cons Reliability of the "mute" function and call quality. There have been times I haven't been able to unmute myself through the app, causing a long delay in jumping back in the conversation. I've also had to remove myself from a call completely via the app, then dialing back in using a phone to correct the "mute/unmute" issue and low quality call. #### Reasons for switching to Dialpad AI Meetings More features available through UberConference app and online --- ### UberConference for Video Calls - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We gave UberConference a try after having some fatigue with other video conferencing tools and wanting a change. The aesthetic and feel of UberConference has been nice #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros Pros: feels like a nice change after some Zoom fatigue, hold music is nice touch, automatic notices when someone joins your room, can get a transcript of your call as well as a recording #### Cons Cons: 45 minute meeting limit on the free version, have run into some issues with people popping into room when we have back-to-back meetings, the share screen feature takes some getting used to because it doesn't highlight what you are sharing well #### Reasons for switching to Dialpad AI Meetings Mostly just over-use on Zoom, looking for something different --- ### Brand new - But LOVE it! - Overall rating: 5/5 - Reviewer: Mindy V. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The reviews from colleagues and clients. After asking almost everyone I know that utilizes conferencing programs, I heard over and over that Uberconference was the most reliable. I love the fact that you can set your music and intro to the calls. The image is very clear and the fact that I can record the calls and get a transcript is awesome! I also love the fact that it pulls positive and negative comments from the call so you can focus on those areas later is really good. #### Cons It was a little complicated to deal with Dialpad as the support and recording program. I had no idea why I was seeing another program in the support and the backend of the software. You should be notified of this when you join so you know what to expect. #### Reasons for choosing Dialpad AI Meetings Reliability #### Reasons for switching to Dialpad AI Meetings Needed a more robust system that had a more professional look --- ### UberConference - Overall rating: 5/5 - Reviewer: Laurel E. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have found UberConference to be reliable for connecting with team members around the world. I also like the ability I have to record a call and review afterwards to ensure follow ups are documented. #### Cons I have no negatives to report for UberConference. #### Reasons for switching to Dialpad AI Meetings I found that connections with Google Hangouts were not reliable. Had a number of dropped calls and calls that could not connect. --- ### A Great Web Meeting Solution For Business - Overall rating: 5/5 - Reviewer: Stefano C. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros With this product, handling business meetings is easy and the software is very secure. It makes both communication and also team collaborations a breeze. #### Cons It has not disappointed us yet. It always delivered. --- ### My Experience with Dialpad AI Meetings - Overall rating: 5/5 - Reviewer: Divesh R. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Real-time team collaboration and video conferencing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am able to effectively connect with my fellow mentors across the globe via audio and video calls with the help of Dialpad AI Meetings. #### Cons Every aspect works lit for me when using Dialpad AI Meetings. --- ### A phenomenally simple and efficient call conferencing tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is a very beautifully designed highly efficient piece of software built solely for the purpose of audio conferencing, and screensharing. As there is no option of video, it directly results in a very high quality high definition crisp and clear voice, and outstanding picture quality while screensharing. I would highly recommend the paid/free versions to any team wanting to boost productivity. This application will enable you to work from home, and give you the feeling of working in an office. The customer service is also phenomenally good. Have been using this for over an year now, and rarely had any issues with it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I think this is the first no nonsense conference software I and my team have ever used and is among the only one to work beautifully and is designed for the purpose of offices. Google Meet and Google Hangouts were a nightmare especially when it came to screenshare, and took the life out of us try to connect and getting to put together a meeting. Zoom and skype were also similar nightmares to use on a daily basis, and that was when we discovered uberconference. The beauty of this software is you can simply click a link and join the conference call. It gives you the ability to dial in via phone, while viewing the screenshare via laptop. Or you can view and speak/listen via laptop. Screensharing is fantastic, there is no encroachment on the screen, and you get 100% screen space during sharing. It is extrememly helpful for remote teams when debugging code. It is free to use for upto 10-11 people per call. Any person can mute anybody else. This is a heavenly feature as you will no longer be at the mercy of some person with a noisy connection who is unconscious of all the noise and feedback that He/she is generating. Once you start using it, you will never go back to any other tool out there. Everybody in my company uses this and this alone. #### Cons Not a con, but sometimes while connecting via laptop, the audio options drop down tab[which contain connect via phone/computer] does not appear, so you are technically present on the conference but can neither speak nor screenshare. It happens rarely but when it does, it is kind of annoying. 2. The screenshare option is not supported on firefox browsers. Chrome is mandatory when screensharing. However the shared screen can be viewed via any browser. --- ### Communications are more digital - Overall rating: 4/5 - Reviewer: Daniel M. - Verified reviewer: Yes - Industry: Human Resources - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered The recommendation is for industries that still consider that this type of system is only for customer service, it is much more than a communication system. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This system has understood that the new professions do not require a physical presence, but more efficient and reliable communications, it is a good tool that through videos and sending files in real time, many of the business relationships are carried out without problems. you can even share screens to see what your partner is doing with great ease #### Cons I have no problems, I can send Excel documents, as files or images even while I am in meetings, it is simply a good communication alternative available to everyone --- ### UberConference a high performance software - Overall rating: 5/5 - Reviewer: Matthew K. - Verified reviewer: Yes - Industry: Publishing - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. With UberConference I can now have a better work communication, it has allowed me to communicate with colleagues throughout the country in a very simple way, using very good quality audio, all this is offered to me in a very safe way, I am very satisfied to use this software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros UberConference only needs an email address and a phone number, it is easy to use and the sound quality is really good, screen sharing is easy to use even for my new conference guests, another feature that I like very much is the screen and the exchange of documents also works effectively, I also love the options I have for recording and sharing, and all the statistics I have not only on who was in the call, but also on who spoke more, is a Very well designed software with an excellent high performance interface. #### Cons UberConference is an excellent software with great performance, all its features adapt very well to the product, personally I have nothing negative towards this incredible tool. --- ### Distance is not a problem for Highfive - Overall rating: 4/5 - Reviewer: Magali S. - Verified reviewer: Yes - Industry: Motion Pictures and Film - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Do you have remote offices or employees who work remotely? Are you planning to have a conference with them? Then I recommend you to use the services of Highfive. It is comfortable to use because you connect the camera to a TV the screen of which is large enough to see it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What Highfive differs from other software is that it is supported by a camera and speakers. They are easy to set up and don’t require any professional skills. Usually, they are connected to a TV and produce high-quality picture and sound. You don’t need any app to use Highfive on your computer. The only thing you need is the extension for Chrome. Please note that for using on mobile devices you need to download the application. If you run a company which offices are spread in many cities, countries or even continents and you need to hold a conference with your employees, then Highfive knows how to solve your distance problems. This video conferencing tool will bring all the employees together and save your travelling expenses and time. #### Cons As I have already mentioned, the camera and speakers produce quality picture and sound, so it is logical that you require fast internet. It can be irritating if one of the conference participants has slow internet. Unfortunately, I think that the monthly price of Highfive is way too high. The quality is good but the product could be cheaper. Though I mentioned that the equipment is easy to set up, there still can be people who have troubles. --- ### Reliable service, great features - Overall rating: 5/5 - Reviewer: Mary Ellen S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. In the past year, I've been on just about every conference service out there, and UberConference continues to impress me with its reliability, ease of use and incorporation of technology. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I was already a fan of the service for its reliability and ease of use. The AI-powered automated transcription service was a game-changer. I appreciate that they continue to roll out useful new features at a steady cadence. #### Cons No complaints about the software at all! I have gotten confused reactions from others that I've invited to the call, who think Uber (the ride-sharing service) is behind it. Might want to rethink the branding? #### Reasons for choosing Dialpad AI Meetings Best service/features for the price. --- ### A Perfect Audio Conferencing Tool - Overall rating: 4/5 - Reviewer: Macylyna N. - Verified reviewer: Yes - Industry: Higher Education - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. UberConference is a tool that has been in our institution for years now. It has made us meet and connect with stakeholders globally. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros UberConference has been our perfect tool when it come to audio conferencing. One of the things that we like best and made us to be the most preferred is the clear audio feature it has. With this software we are able to clearly hear the voices the respondents allowing us to communicate effectively. The software has also a feature that allows many individuals to be in a call at the same time. This is a feature that is unique and different from the other dial pad phone system. This allows us to have meetings departmentally via audio and even meetings with clients #### Cons I hate that the tool is just limited to audio. One cannot have a video chat. --- ### Dialpad meeting (formerly uberconference) user - Overall rating: 4/5 - Reviewer: Kyle S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The software is very easy to use and customers have no issue figuring out intuitively where different things are. It also has free unlimited recording and a local phone number that people can dial into without a pin #### Cons My least favorite portion of the software is the mobile is not able to view screens or share screens. It also does not record screens and just audio for meetings #### Reasons for choosing Dialpad AI Meetings Cost and ease of local dial in phone number --- ### Crystal clear, instant download, shareable - Overall rating: 5/5 - Reviewer: Mike W. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Getting a high-quality call recording from UberConference lets me pay attention to my prospect and clients over the phone or mobile or desktop or tablet without having to worry about taking notes. My clients feel the difference and often say something like "It really feels like you're paying attention to me." (Which, I really do--thanks to UberConference.) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros UberConference makes it easy to set up calls in advance, on-the-spot, or hear them later. Most of all, I like the sound quality. When I use UberConference, everyone hears each other clearly and without noise. I especially like being able to download the call recordings and send them to my transcription service. Because everyone's voices are recorded separately, it's easy for the software to pick up who is saying what. That clarity has helped improve my throughput after meetings by about 20%. #### Cons UberConference doesn't yet (to the best of my knowledge) work with Zapier. Ideally, I'd like to automatically download audio to my Dropbox account, to my desktop, and to forward it for transcription. This is one of those product that the less you 'touch' it the better (no offense UC ;-) --- ### Big need covered poorly - Overall rating: 4/5 - Reviewer: Narek H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered It feels like I overpay a service that I use as I don't find a more convenient replacement. I think if there was a better competitor on market I would opt out from Highfive #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Functionality: 5/5 #### Pros Idea of having static fixed camera in meeting rooms that can connect to your laptop and create shared conference experience is great. I love the move meeting to TV feature as you can turn off laptop if needed and meeting will stay on air. Share screen option with share window option is great in terms of privacy. Also integration with Slack makes it easy to invite new people fast #### Cons Cold start takes too long. Is highly dependent on high speed internet and glitches when having slight network issues. Screen sharing mostly is pixelated and low FPS. Meetings get interrupted with no reason. --- ### Uber Conference makes communication easy - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Services - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros At work we have a lot of outside contractors who are working on a variety of different projects for us. We mainly use Uber Conference to be able to communicate with them on a daily basis. We love being able to share our screens and it makes meetings easy for everyone to participate and understand the work that is being done. #### Cons My only complaint and it's a silly one, is the song that plays before anyone else is online is very annoying. It was catchy at first, but when you literally here it multiple times a day, or at least multiple times a week, it gets pretty annoying really quickly. We always have to mute the song, which then sometimes we miss one one of our employees actually gets on. --- ### Good not great - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros When I was working heavily with international clients, Uberconference allowed me to be able to provide international numbers to call me from. Whether they were in Africa, Asia, Europe, etc. they had a number for the specific countries so they were not charged international fees. It was a simple interface as well, nothing complex. #### Cons I would record the call/audio, but not my screen/visual. If there was something being presented and I wanted to reference the deck or presentation, I could only hear others talking about it. There were a lot of audio problems as well, it would cut out frequently and we would have to dial back in. A bit annoying and was embarrassing. --- ### Completely Lost Faith - Overall rating: 1/5 - Reviewer: Adam C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2020 - Review source details: This review was submitted organically. No incentive was offered Quite poor customer service I asked for a refund for our annual contract because I wasn't able to receive the services level promise (they've confirmed we've been receiving poor technical service). They refused and said it wasn't part of their terms of service. Just so anyone reading this knows, Dialpad doesn't even stand behind the service of their product. If that doesn't tell the story I don't know what will. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros It used to be a great and easy to use the product for international calling but over the past year, the service has declined rapidly #### Cons Calls constantly drop. I'm not even able to use the service that I pay for because the web app continues to crash. Every time I enter a room with an international caller we drop off in 30 seconds. Rinse, wash, repeat. #### Reasons for choosing Dialpad AI Meetings I thought it would be a successful solution for international calling, but it's turned out to be a product we avoid using due to its lack of execution. --- ### Literally the best video conference experience if you are literally made of money - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Design - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Love it and love working with them. We use it to maintain constant communication connections to our offices around the world. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SO EASY. They have refined the UI over years and years of hard work and everything just WORKS. It's such a good experience. And its pretty, and your brand looks good on it. The audio quality is astounding and there is minimal lag even on spotty connections. Plus screen sharing. #### Cons SO EXPENSIVE. Gobs of money. Zoom doesn't do half as good a job, but its almost a 10th the cost. ## More reviews [Next reviews](https://www.softwareadvice.com/screen-sharing/uberconference-profile/reviews/?page=2) --- Dialpad AI Meetings Reviews, Pros and Cons - 2026 Software Advice