We needed a solution to make designing scratch off cards easier for our customers and to allow orders to come into production automatically. Scratch offs are already a complicated product, so a system that could make design more accessible and reduce errors during pre-press and production would be a dream. So we reached out to [SENSITIVE CONTENT HIDDEN] and his team to see what we could do. We had previously worked with them to create our prize generation engine which is still in use today but needed to implement a few of their other products to create a seamless experience for our customers. After dusting off our previous project, we realized we needed to rebuild from the ground up. Rebuilding would not only bring it up to date but help build a more stable system for future features. At first this seemed daunting. My team was already behind in launch and a rebuild sounded like it could be 6 months or more of work. To my amazement, [SENSITIVE CONTENT HIDDEN] team delivered everything in under 2 months to get our launch back on track!! Web to Print Shop has an amazing team of engineers you won't find anywhere else. They're dedicated to creating a quality product that works and their communication is impeccable. We talked through many of our design challenges together to brainstorm lasting solutions.

Hands down, the udraw designer is my favorite. It allows ALL of our customers to have fun designing our scratch offs regardless of their design experience. It also gives me easy access to create new design templates any time we need to. I feel completely in control of my product. I'm not dependent on the software team to implement new products for me and I don't feel locked in to their system. This allows me to launch new products and features quickly! I can also tailor the UI exactly to my brand, creating an entirely seamless transition between product pages to designer to checkout.

There were a few conflicts with one of our existing Wordpress plugins that made us search for other solutions for that plugin functionality. However, this is to be expected with any Wordpress integration and overall the effort was minimal.

Before discovering Web to Print Shop, we believed that custom coding was the only way to meet our eCommerce requirements. Fortunately, this platform provides a powerful framework tailored for web-to-print businesses, significantly reducing development costs and timelines. Working with their team has been a fantastic experience. They bring technical expertise, product knowledge, and innovative problem-solving skills to the table. We look forward to working with them again in the future.

Web to Print Shop has been a fantastic solution for our eCommerce website. It allows us to sell our printed plastic products the way our customers want, making it a valuable addition to our business. The platform is user-friendly and highly customizable, so we were able to integrate it in a way that meets our requirements very well. We also appreciate its API/integration capabilities, which are essential for our needs.

One thing to keep in mind is that because Web to Print Shop offers a lot of flexibility, it still requires a clear understanding of your company's unique requirements. Customizing and configuring the platform can take some time and effort. However, we find this process much smoother with the RACAD/Web to Print team compared to other options.

Over all it has exceeded my expectations. When I needed something I have been able to find it myself, or thru a quick email to their support staff.

The number of product types is my most liked featured of the software.

I have not found any missing features. I believe this speaks to the maturity of the product.

From initial contact to live and functional website, the entire process had a hard deadline of 1 month... which they met in 3 weeks.

I was given a beautiful, clean user interface on a website powered by WordPress, with excellent plugin integration and SEO capabilities Incredible customer service, wherein all questions are answered in a timely and professional manner A reasonable price-point, with no hidden fees

I had been searching for a company and a solution like this since 2014. Lost alot of money and time on other solutions. I wish I would have found these folks sooner.

We used the solution predominantly for name tags/ badges and business print. The name tag solutions were revolutionary and helped us to streamline our business process, make it easier for our customers to place orders, improved our profitability, whilst also eradicating many of the spelling errors inherent in these businesses and where high levels of variable data are used. The solution now forms an integral part of the organisation's foundations from sales, through to delivery.

The software was incredibly capable and the team at RacadTech were willing, able and highly competent at developing and delivering cutting edge functionality that provided even greater differentiation in our marketplace. The team at Racad were the most engaged and helpful amongst the many options we reviewed and gave us confidence that we were building an ongoing partnership with an organisation that saw value in the relationship and were committed to helping our business grow by continually developing and supporting us technically.

There are very few in all honesty. I'm impatient so would love to move faster, but Racad have also led us and set our expectations effectively and worked to align priorities.