All Bill4Time Reviews
1-25 of 190 Reviews
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Allison
Computer Software, 11 - 50 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed July 2021
easy affordable
Joseph
Verified reviewer
Higher Education, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
JKUAT Law Review on Bill4Time
Overall, Bill4Time has been a fantastic experience for me. I knew I had found the ideal method for running my law firm as soon as I began utilizing the platform. My productivity, organization, and efficiency have all significantly increased because to Bill4Time's features and functions. I can track my time easily, control costs, maintain customer information, and create expert invoices thanks to the user-friendly design. The platform's ability to seamlessly and quickly integrate with the other tools I use has been great. Additionally, the Bill4Time customer service staff has been wonderfully kind and supportive, responding to any queries or issues I have raised in a timely manner. The detailed reporting options have also been really helpful in giving me information about how well my practice is doing.
PROSThe platform, Bill4Time, has several features that I simply adore, and I am quite satisfied with it. I value the extensive and simple capabilities it provides for time tracking, expenditure management, client administration, and invoice production most of all. I can easily handle every part of my law firm effectively because to the platform's user-friendly layout and smooth interaction with other tools. The online time tracking tool, which enables me to precisely record my billable hours from any location, and the expenditure monitoring option, which enables me to maintain an exact record of my business-related expenses, are two features I really value. Another significant benefit is the capacity to provide comprehensive reports and invoices that may be modified. Additionally, the Bill4Time team's superb customer service is deserving of praise. They are constantly helpful, knowledgable, and ready to help with any questions or problems I may have.
CONSDespite my overall satisfaction with Bill4Time, there is one thing that I find a little difficult. I'd say that using the platform for the first time might have a bit of a high learning curve. I originally found it a little hard to browse through all the features and functions of Bill4Time because I appreciate simplicity and ease of use. I needed some time to completely understand all the available settings and customization choices.
Reason for choosing Bill4Time
I choose Bill4Time above other solutions because it completely meets my demands as a professional and has a number of special features that make it stand out. First and foremost, Bill4Time's powerful time-tracking features enable me to precisely capture and record my billable hours, ensuring that I am paid for the job I complete. I find it simple to produce expert-looking invoices that are true to my brand thanks to the adaptable invoicing choices and customized invoice templates. My financial management activities are made simpler by the seamless interface with well-known accounting software. Additionally, Bill4Time's reporting and analytics tools give me insightful information about how my firm is performing, enabling me to make wise decisions and pinpoint areas for development.
Eric
Law Practice, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Great Product and Support
Overall, I am pleased. The software is very easy to use to track time and expenses. Support is very good. The accounting features take some learning and could be made easier. Nice integration with Box too.
PROSThe software has a lot of useful features such as allowing you to bill by the hour, flat, or contingency. I use all three fee arrangements so this feature is crucial.
CONSIn terms of the user interface, it is not the most appealing software. Everything is basically blue, white, or grey. There is a helpful dashboard, but overall, it might benefit from some redesigning.
Reason for choosing Bill4Time
I really wanted a stand alone timekeeping program and didn't need the case management features that come with others. Tabs3 too pricey. Other software couldnt accommodate contingency fee billing.
Reasons for switching to Bill4Time
Zoho Books was too difficult to use and is not designed with attorneys in mind; whereas, Bill4Time is.
Anonymous
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed July 2017
Billing Problems
The interface permits users to enter information for clients, matters, and amounts billed each month.
CONSWe changed plan mid-month and were billed twice for adding the same user, even though Bill4 Time does not disclose anywhere on its website that it refuses to pro-rate bills. So, beware that if you need to add a user and also need to change plans, you will be billed twice for that same user. The Company's support representative (which appears to be a single person) does not seem to grasp why this is inappropriate. We requested a refund of this double billing charge, and they refused to honor it.
Wantemwa
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Good experience with Bill4Time
Excellent experience. The Application has proved excellent in workflow management
PROSIts user friendly and efficient. In addition the customer service responds timely and resolves any queries promptly
CONSI would hope for a system that would integrate with say sharepoint so that at the point of commencing to work it prompts a user a open the Bill4Time Application to avoid episodes of inadvertence to log in
Catherine
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Great product for law office
Very easy to use in all capacities, from entering time and expenses, creating invoices, editing, reports, etc.
PROSI really like the reports tab...I can run just about any kind of report very quickly and easily.
CONSI can't really think of anything. There may have been some things in the past that I "wished" bill4time would have, and when I would ask for help if it existed, and if it didn't exist, it does now. Updates are happening without any interruption to our use.
Reasons for switching to Bill4Time
It was an outdated program that never had updates and was very time consuming to use. If you wanted an update, you had to buy a new program as it was not an internet-based program.
Matthew
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Almost Does it All
It is client-based. It allows you to have one client, and assign matters, thus avoiding having three of the same client. It has a pretty strong calendar that allows the whole office to see who is doing what. You can use their app to record time, and it loads that time once you have an internet connection. I can't say enough good about the program. It is very easy to use. But, if you run into a snag, their support team is outstanding and prompt.
CONSI wish it had a reminder feature with a combination of e-mail and cell phone messaging.
Reasons for switching to Bill4Time
PCLaw had too many problems and slow support responses.
Tama
Legal Services, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
The perfect fit
It's been a life saver in that I can easily and conveniently produce supporting documentation as to my out of pocket expenses and time in administering this estate as well as bill for and account for my time and expenses in my Paralegal/Investigation firm which makes getting paid much easier and with no hassle because the invoices and statements are detailed, clear and easy for my clients to understand.
PROSThe software is much like the software that I had become accustomed to using at a law firm and is reasonably priced for me as a one person newly established business where the cost of the law firms software is simply not feasible. Additionally, I love the convenience of being able to create and produce a customized report for any given request for information once an entry has been created and entered. The ease of use and setup is also something I really like.
CONSI haven't found anything thus far that I don't like about the software.
Reason for choosing Bill4Time
It remains to be the perfect fit for my needs.
Reasons for switching to Bill4Time
I started billing the law firm independently as opposed to using their billing system as an independent contractor.
Charles
Semiconductors, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
You get what you pay for
Simple, straight-forward time tracking and billing. Presentation is paramount -- we live in a time-driven linear world and this software supports that view. Invoices are clean, simple and professional looking. My sole client likes the format and knows I can tailor it to his needs.
PROSMaturity, UI design, time tracking and billing.
CONSNothing really. There are aspects I do not use, so can't really comment on them.
Reason for choosing Bill4Time
UI design, breadth of view, ease of use, quality reporting
Mackenzie
Law Practice, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2021
Positive Review for Bill4Time
Bill4Time was easy to use and access. It met our small firm needs.
CONSWhen we used it, it was not set up to integrate with Office 365.
Reason for choosing Bill4Time
Clio's marketing was pretty aggressive and our firm is always slow at making decisions.
Reasons for switching to Bill4Time
PCLaw was too broad for our small firm and it costs too much money.
William
Law Practice, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Money Well Spent
The various report options help me to understand better what is happening with my case management and accounts receivable.
PROSBill4Time is easy to use and provides the features that I need for case management. Customer support is outstanding as well.
CONSSometimes it reorders the time that I have entered, but that is not a substantive problem.
Reason for choosing Bill4Time
It seemed easier to use and the price was better, too.
Cynthia
Legal Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Satisfaction
My overall experience with this software is the new features and changes to the software that helps me to be more efficient in my job. I enjoy the fact that I can print reports for different cost. I like having access to the support team at anytime I needed them. I am thankful for the availability of being able to communicate with the support team about any immediate issues or problems I may be having. I find it very helpful in having live chat and the tutorials available to access at any time I need them. No matter how big or how small my problems are they are very professional and knowledgeable. I like that I can print the transcript to keep for future use should I run into the same problem and forgot what I had done the first time. I like the fact that I can print a report halfway through the month that allows me to see where I am with my monthly billing and productivity and it allows me to print case history which is helpful when I have to prepare an Attorney Fee Affidavit. The new features for notes are so helpful here when a client calls I can open their case and put phone conversations and print the notes for the attorney. My job is all about paper trail. I had a professor in college who said it is not what you say but what you write.
PROSVery user friendly software . When I first started with the firm a co-worker showed me how to maneuver in bill4Time. Then she set me on my own. If I found myself not sure about what I was doing I would either review the tutorial or contact bill4Time's support team either by phone or live chat. The support team has always been very helpful and knowledgeable in the software. There has not been one problem that has gone unresolved with the support team. They are very diligent with getting back with you if they have to research an issue or a problem I may be having.
CONSI would not say I like any thing least about this software. I am looking forward to the ability to be able to track consult fees. I am looking forward to a new tab that has consultations which will allow you to put the client into the system and the amount of the consult fee. This would eliminate me having to keep track of two Conflict of interest list.
Reasons for switching to Bill4Time
I am not sure the switch occurred prior to my employment with the firm. I could not say why the attorney made the switch.
Christine
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Great Billing System and Great Value
B4T is a great billing software that satisfies all of our billing needs. It's very reasonably priced and has an excellent customer service staff. I recommend it highly for anyone looking for a quality product that won't break the bank but will still provide all the support you can ask for.
PROSB4T is completely user friendly and has a neat, simple layout with no unnecessary noise to clutter your view like so many software products. It provides all of our billings needs in a straight-forward, uncomplicated manner. Their customer service is top-notch. I haven't had a single instance where I worked with a rep who wasn't extremely courteous and immediately able fix a problem or provide guidance for whatever need I had. In particular, [SENSITIVE CONTENT HIDDEN] is fantastic and is such a pleasure to deal with. She's assisted me on numerous occasions and I can't say enough about her. Something else that I love about B4T is their support desk phones are answered within 2 or 3 rings by actual human beings. I'm never placed on hold by robo-operators as so often occurs with other companies (both professionally and personally).
CONSI don't have any cons worth expressing.
Lisa
Legal Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Excellent Product for a New and Continuing Users
Migrating to B4T has been a great move for our office. When I have had questions, it has been simple to do a quick chat or call to help me navigate my way. This has been a real boon to the practice and I am very happy with this product. The more I dig in the more I realize how helpful this program is to analyze our overall productivity.
PROSWe used another billing product which was specific to our business, but really inadequate for the practice. This has been a great change for us. The set up was easy. It is user-friendly overall - not just for hourly billing - but for info, expenses and accounting for each client including adding the receipts for the client's review. Additionally, the available reports make it simple to see who is billing how much, which payments have been made in any specific period and help us with work and cash flow.
CONSThe only issue that I have is when I am adding multiple expense or time entries, I occasionally end up with an open item that I am not sure is captured or not. This may be due to my method of entry, but it requires me to double back and recheck it.
Reasons for switching to Bill4Time
We wanted a more robust program that gave us maximum efficiency and the ability for me to assist my boss and others in capturing time and expenses for each person touching an account.
John
Verified reviewer
Law Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
Excellent Product; Better Support
The software itself is fine. What stands out, however, is the technical support. They not help with software questions, but help even more with correcting bookkeeping errors. We have gone to a virtual firm model, so each attorney handles more and more of the day to day administrative functions, including billing and bookkeeping. To know you have someone to call who can generally take the time to walk through and correct mistakes and provide technical assistance is critical.
CONSAs with any software if you were to develop it yourself (assuming you had the ability to do so) you would do it differently in some regards. For instance, I usually enter time for a day on the following day. it would be nice to not have to change the date for each entry, but to change the date just at the start and keep it on that date until you manually change to a different date. This is a nit and relates to how I do things. I'm sure I could come up with other nits, but overall the program works and works well.
Reasons for switching to Bill4Time
When we transitioned to a virtual firm model, we needed a simpler and much more inexpensive solution.
Anne-Marie
Legal Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Loving Bill4Time
Bill4Time has been a seamless transition for us. We are a law firm and use the software daily to track our time and for administrative and accounting functions. The reports are excellent to keep track of expenses, invoices, the trust account, etc. Customer support helped me figure out which features our firm needs and now I'm a whiz at Bill4Time.
PROSThe best thing about this software is the customer support. All of the features are here -- accounting, invoicing, timekeeping, reports -- and the customer support helps us figure out how to use it for our needs.
CONSI cannot think of any improvements that are needed
Reason for choosing Bill4Time
Better price, we didn't need all of the bells and flash. We wanted a simple product, reasonably priced for our purposes.
Reasons for switching to Bill4Time
PC Law was frustrating, had no customer support, and ultimately crashed!
David
Verified reviewer
Law Practice, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Easy for solo practitioner
First used Bill4Time when I left a larger firm and set up a smaller 3 attorney firm. When I left that firm for a higher education institution the software wasn't needed but when I retired from the institution and wanted to have a limited solo practice I immediately went back to Bill4Time since I was familiar with it and knew how easy it would be to use in a limited practice environment.
PROSSimple to set up, easy to use, support. Having retired from full time practice I needed a simple to use billing software for the limited practice I have maintained from my home. This software offers everything I need at a reasonable cost.
CONSNot really. I probably could use other features of the software but haven't taken the time to learn them.
Reason for choosing Bill4Time
Ease of use, familiarity and price
Leslie
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
Was stuck in a rut depending on a billing clerk .. now capture time anywhere all the time!!
Control over my time and eases the "task" of invoicing clients for work produced for them. What's not to like ... converting from Timeslips to Bill4Time literally saved my practice and my homelife!! No more stress to get monthly invoices out. A single one-off invoice can be produced in minutes to submit to escrow for a closing or other special needs. Just a terrific tool for a firm like mine.
PROSEase of use is key. Works across all platforms, desktop, iPad, iPhone from anywhere anytime. Helps me gauge my productivity on a daily basis throughout the month. Doesn't take specialized training to use like Timeslips did. Not dependent on a staff member to enter time from time sheets gives me more flexibility and CAPTURES more of the time spent on tasks.
Kathleen
Legal Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
I LOVE Bill4Time
Bill4Time keeps my time and expenses and creates my invoices in an organized, simplified way at a fraction of the cost of other software. Their human customer service is a huge plus.
CONSThe one drawback of the software is that when you are running several matters for a single client, the system shows them according to the kind of work you are doing (drafting, advise, etc) instead of the matter name.
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2018
Billing is easier with this software!
We used Bill4time to charge our clients that are using our representation services. Personally, I mostly use it in the Iphone application that you can easily download in your appstore. This software allows you to keep tracking of the time you are investing in each client and it has a lot of descriptions and matters that you can use in order to describe it in your invoice to the client. The app is very easy to understand and is super practical for tracking the time. The software is very friendly in terms of its dashboard and the addition of clients to the database. I also use the function of internal time to track the time I invest in some managerial functions for our own Firm control in order to find ways to elevate our productivity.
CONSThere are some matters missing in the App and you need to use miscellaneous options in order to categorize it which takes you some time.
Cassandra
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
Fantastic Customer Support
We're a small business that relies on dependable and trusted partners. The main reason we have been with Bill4Time for more than 5 years is its superior customer service. We are always able to get answers when we need them.
PROSThe Bill4Time Customer Support Team is fantastic. Within seconds I always get an answer to my questions. I love the chat feature and all of the representatives are incredibly friendly, helpful and knowledgeable.
CONSSome of the reporting features could be improved.
Reasons for switching to Bill4Time
We needed a product with superior customer service - and we found it with Bill4Time.
Tom
Railroad Manufacture, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Project Management Software
As I stated, tracking client projects time and expenses is a snap, also report running is simple and quick. Summaries of all types are easy to determine and obtain reports for, we just love it!
PROSThe ease of data entry is second to none. We have been users of Bill4Time for more than 8 years now and honestly we are so grateful to have found this software. It makes our project management seamless. Reports are a click of a button to manage project time and expenses.
CONSI can't think of a single issue that have had. If problems are there, I don't know about them.
Tracy
Design, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Bill 4 Time changed my life
I'm in love. I've told every one of my freelance designer friends about it. It is invaluable to me.
PROSThe software is SOOO easy to use. It has saved hours and hours of time each month on my billing and has helped me gain more than a 30% increase in my billable hours. I also love being able to pull reports. I can get an excellent picture of how much I'm billing, who I'm billing, who has NOT paid me, etc. It has absolutely been the most significant game-changer in my business.
CONSHonestly there is nothing that I don't like about the software.
Nanci
Graphic Design, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
Bill4Time is worth your time
I searched for a duel timekeeping and accounting software for almost a year before I settled on Bill4Time. It is the only one I found that did both well. Avoiding the time it takes to move timekeeping records into an accounting program every month is a fantastic feature!
PROSThis software is fantastic! It's affordable and the support is the best I've ever had from any company. It is intuitive and is easy to figure out if you've made an error anywhere in your accounting.
CONSThere is a bit of a learning curve to the invoicing section but once it's set up you'll be grateful.
Lewis
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2023
Easy to Use
The product is easy to use and provides good, real time data.
PROSEase of use and intuitive. Input of time and expenses is easy for all users.
CONSFormatting of some reports and that it does not integrate with my clients' billing vendors (Bottomline, etc.)