Crowdcast

RATING:

4.6

(100)

About Crowdcast

Crowdcast helps businesses and content creators launch and manage webinars, question-and-answer sessions, workshops, live streams and online summits to engage with customers. The built-in customizable landing pages allow enterprises to handle registrations and capture leads via custom URLs, images, videos and descriptions. Crowdcast includes chat functionality, which enables professionals to communicate with attendees, delete comments, ban participants and invite users for sharing presentation, demo or other multimedia content. Features include HD streaming, website embedding, voting, data export to CSV files, password management and more. Additionally, managers can create multi-session events for summits, course or recurring meetings through a single registration ...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Crowdcast Pricing

Crowdcast is offered across four pricing plans, outlined below. A 14 day free trial is available. Lite: $49/month (billed monthly) or $34/month (billed annually) Pro: $89/month (billed monthly) or $62/month (billed annually) Business: $195/month (billed monthly) or $139/month (billed annually)

Starting price: 

$49.00 per month

Free trial: 

Available

Free version: 

Available

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Crowdcast Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Crowdcast

1 - 5 of 100 Reviews

Doug

2 - 10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed July 2021

Standard setting webinar platform

User Profile

Rebecca

Verified reviewer

Individual & Family Services, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

I love Crowdcast!

Crowdcast are great, one of the most responsive platforms and always looking to improve and engage you as part of that process so you get what you want. I love them!

PROS

What I love most is that the automatic replay feature. This is huge for my business as it means that if a client misses a call they can gain access immediately and it has the same link to access it so it's really easy for them to be able to jump onto the replay - low drama! This takes so much pressure off me to get the video uploaded and the audio ripped out. I also love the chat box thread - my clients really value being seen so it works perfectly.

CONS

It took me a wee while to get used to screen sharing but now that I have it sorted it's all good!

Kate

Performing Arts, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2020

A fun new way to engage an audience!

We really enjoyed this new to us platform. The customer support was good when we had issues and the online help was great too. Very informative.

PROS

We liked having a way to have an interactive event that WASN'T Zoom! Allowing the audience to still engage but not managing it through Zoom was what we were seeking and this did the trick. There are several options for interactive components during events that we used successfully and our audience loved having something different too!

CONS

We had some issues with the quality with which the videos we shared during our event were streamed, but I think that was on us, not Crowdcast. We have more work to do in learning how best to compress the files.

Reasons for switching to Crowdcast

We wanted something different but that still allowed for audience interaction.

Christopher

Photography, 2-10 employees

Used less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed January 2019

Great experience except for registrations

Live webinars have been one of the better ways to get paid subscribers for our particular SaaS app. If it weren't for the registration setbacks (low conversion rates from the sign-up page), we would probably stick around and refer it more to others.

PROS

Crowdcast has a great feature set, it is easy to use and quick to set up an event, which is not the same experience for other products like it. Definite kudos to Crowdcast in set-up. Customer support was good, but not necessarily memorable or above-and-beyond. The price point was in line with other software solutions in the webinar space.

CONS

The registration process for attendees was unfortunate with Crowdcast, which was a real bummer. Conversion rates on a sign-up page weren't good enough for our use, and trying out a couple other webinar solutions/software options showed us the sign-up conversion rate through Crowdcast was lower than the others. We had enough attendees/people who wanted to attend who had problems logging in/attending once they registered so we honestly had to find another webinar solution than Crowdcast.

User Profile

Mandy

Verified reviewer

Computer Software, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2019

Affordable and Easy to Use

We've had an overall good experience using Crowdcast. I like the support materials and support chat and we like the user experience for ourselves and for our users.

PROS

I like that this program is affordable and easy for our team and our users to use. We use Crowdcast for our Sales and Customer Support Training webinars. We really like that the webinars are automatically recorded and saved to our team page for our users to watch any time. We also like the ability to save custom polls and calls to action in each webinar. The customer support team has been very helpful too.

CONS

We've had some issues with the quality of the screen share and audio in some of the recordings, but the customers support team has been helpful in providing suggestions to improve our webinar recordings.

Reasons for switching to Crowdcast

Crowdcast was a better user experience.