All Crowdcast Reviews
1-25 of 100 Reviews
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Doug
2 - 10 employees
Used less than 6 months
OVERALL RATING:
4
Reviewed July 2021
Standard setting webinar platform
Rebecca
Verified reviewer
Individual & Family Services, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
I love Crowdcast!
Crowdcast are great, one of the most responsive platforms and always looking to improve and engage you as part of that process so you get what you want. I love them!
PROSWhat I love most is that the automatic replay feature. This is huge for my business as it means that if a client misses a call they can gain access immediately and it has the same link to access it so it's really easy for them to be able to jump onto the replay - low drama! This takes so much pressure off me to get the video uploaded and the audio ripped out. I also love the chat box thread - my clients really value being seen so it works perfectly.
CONSIt took me a wee while to get used to screen sharing but now that I have it sorted it's all good!
Kate
Performing Arts, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2020
A fun new way to engage an audience!
We really enjoyed this new to us platform. The customer support was good when we had issues and the online help was great too. Very informative.
PROSWe liked having a way to have an interactive event that WASN'T Zoom! Allowing the audience to still engage but not managing it through Zoom was what we were seeking and this did the trick. There are several options for interactive components during events that we used successfully and our audience loved having something different too!
CONSWe had some issues with the quality with which the videos we shared during our event were streamed, but I think that was on us, not Crowdcast. We have more work to do in learning how best to compress the files.
Reasons for switching to Crowdcast
We wanted something different but that still allowed for audience interaction.
Christopher
Photography, 2-10 employees
Used less than 12 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed January 2019
Great experience except for registrations
Live webinars have been one of the better ways to get paid subscribers for our particular SaaS app. If it weren't for the registration setbacks (low conversion rates from the sign-up page), we would probably stick around and refer it more to others.
PROSCrowdcast has a great feature set, it is easy to use and quick to set up an event, which is not the same experience for other products like it. Definite kudos to Crowdcast in set-up. Customer support was good, but not necessarily memorable or above-and-beyond. The price point was in line with other software solutions in the webinar space.
CONSThe registration process for attendees was unfortunate with Crowdcast, which was a real bummer. Conversion rates on a sign-up page weren't good enough for our use, and trying out a couple other webinar solutions/software options showed us the sign-up conversion rate through Crowdcast was lower than the others. We had enough attendees/people who wanted to attend who had problems logging in/attending once they registered so we honestly had to find another webinar solution than Crowdcast.
Mandy
Verified reviewer
Computer Software, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2019
Affordable and Easy to Use
We've had an overall good experience using Crowdcast. I like the support materials and support chat and we like the user experience for ourselves and for our users.
PROSI like that this program is affordable and easy for our team and our users to use. We use Crowdcast for our Sales and Customer Support Training webinars. We really like that the webinars are automatically recorded and saved to our team page for our users to watch any time. We also like the ability to save custom polls and calls to action in each webinar. The customer support team has been very helpful too.
CONSWe've had some issues with the quality of the screen share and audio in some of the recordings, but the customers support team has been helpful in providing suggestions to improve our webinar recordings.
Reasons for switching to Crowdcast
Crowdcast was a better user experience.
TANYA
Health, Wellness and Fitness, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2023
consider over zoom
multiple screensharing and able to invite onto stage
CONSusers struggle to log in and quailty of streaming sometimes poor
Lynna
Verified reviewer
E-Learning, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Revolutionary Product; Stellar Support
Brilliant. Absolutely brillant. Worth every penny.
PROSCrowdcast is imminently well designed to foster both community building and audience growth. Interaction is smooth and virtually delay-free (much better than on, say, Facebook live). Options for polls, and the time-stamp-able Ask a Question feature raise this live video platform to the next level. Replay is seamlessly available nearly immediately in the same space and can be watched at high speed. I've livestreamed directly to YouTube and Facebook without a hitch. Any time I've needed help, one of the Crowdcast staff has replied promptly with accurate and thorough information and suggestions. They are also incredibly responsive to user feedback and feature requests.
CONSI'd love it if they had an admin option so that my VA could moderate comments for me while I speak.
Louise
Verified reviewer
Human Resources, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Long term User who loves the product for live events
I've used Crowdcast to run events for the last 5 years and it's been integral to the success of me growing my network and helping people learn about the industry I work within.
PROSCrowdcast is so easy to use. It allows me to host really professional events without needing in depth technical knowledge. It's a great way to build an audience and community
CONSI can't think of any ways in which I'm unhappy with Crowdcast, it does perfectly suit my business needs
Marc
Verified reviewer
Fine Art, 1 employee
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Terrific tool for paid live events
I use Crowdcast primarily for paid livestreams, and it works really well for this. Set up the event, connect your Stripe account to received payments, and start promoting it. Crowdcast even sends out reminder emails to all signups prior to the event.
PROSSuper easy to set up an event and charge for it, which is what I've used Crowdcast for primarily. I love that it keeps a recording of the livestream, which I can continue to charge access to. No need for additional software, hosting, or other services. It's all-in-one. Terrific customer service!
CONSI really can't think of any. It does everything it promises to do, and whenever I've had a problem, Crowdcast's team were super helpful.
Joy
Verified reviewer
Program Development, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Not just a webinar/podcast tool!
Internally, we found an extra bonus. We use Crowdcast to keep transparent records of our nonprofit board meetings.
PROSI love how supportive the staff and community were when I didn't know how to do something. There's a great network of people doing this webinar/podcast thing who became kind of a community as we were just starting up. I also love the ability to bring participants up on screen real-time, and it is helpful being able to integrate with OBS, Facebook and YouTube to make sure we stay informative and connected.
CONSWe couldn't broadcast from our phone... they're working on it!
Phill
Verified reviewer
Education Management, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Awesome live casting
Crowdcast has enabled us to stream live into our digital community solution rather than needing a separate landing link, keeping the community focused within our main digital solution - the onsales we've achieved from the live Call to Action button has more than paid for the reasonable Crowdcast fees!
PROSCrowdcast has some great features like embedding in various web environments, Call to Action sales option when live, 'green room' speaker preparation area and a Q&A option that includes being able to timestamp the relevant video location of the discussion.
CONSCurrently limited to 4 speakers on screen at any time.
Connie
Broadcast Media, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Love my Crowdcast!
My events move and have everyone in on the chat. They don't simply "feel" involved but they truly "are" involved! That is what I boast about my show and happy I found CrowdCast. I really don't like talking about it to others. It helps make my show stick out. When I discuss the joy I have with others, they then go purchase it. Ugh. Then my show is not as unique. I want to be the only person on the planet to use it. :)
PROSI love the interaction, it's the most important for me. Now I can take it on the road with me for live chats and live streams. Like the Crowdcast team. They listen, respond, help you out one on one and they continuously add new features to the platform that keep moving it forward. Love the different ways of pricing on each event. I keep learning new features each time i use it. Love that we can chat before and after events. Can Download, change and archive events. I can't say enough about this platform and the team. So many options! Again the support is great. That, I'm finding, is rare! Amazing! Would love to have stock in this one!
CONSThere are problems with fuzziness at times. It's unpredictable, but happens. Would like a sexier store front with choices of a Light or Dark theme and to categorize my videos when members go back to watch them archived, so they can find the different collection of events. Would like fonts/lower thirds to choose from but I'm old school. These are tiny details that they know about and are addressing.
Reasons for switching to Crowdcast
Want interaction, to bring in other people, to charge as I go easily: Crowdcast has that.
Roxana
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Great tool for webinars!
I was a very happy user for as long as it lasted.
PROSWe used this tool for such a long time for all our webinars, both demo and themed.
CONSV.1. for the interface was a bit outdated, unfortunately.
Steven
Health, Wellness and Fitness, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
review of Crowdcast
I've been using Crowdcast for about a month. I switched to it from Zoom because of lower prices for similar features and a friendlier feel. So far, I've been very satisfied. I've had so many questions that I've gotten to know the support people by name. They've always been friendly and helpful, even though some of my questions were fairly dumb.
PROSLower cost than Zoom Ease of use Direct integration with Drip (my CRM software) Friendly look and feel Fast, accurate support via email and chat A support person volunteered to be on my first webinar in person to answer questions and help out if needed. I found that very reassuring when facing 250 live attendees on software that was new to me.
CONSAt the very start of a broadcast, it takes about 5 seconds for the picture to come into focus. I'm not sure whether this is caused by Crowdcast or my webcam, but I did not see it on Zoom. Crowdcast handles webinars only, not meetings. You can have only 4 people onstage at once, or 3 people and a screen share. I'm okay with this, but you may not be. Because of this, I plan to continue using zoom for support group meetings.
Kara
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Top Notch Customer Service
Crowdcast goes above and beyond what most companies would ever do on the customer service side of things. They are extremely responsive, helpful and committed to making sure their customers are having a good experience and understanding the software. I absolutely love working with Crowdcast and with their software and their support, I am in the process to taking my biz to a whole new level.
PROSFor a not so techie woman, it's easy to use and my students/customers also find it easy to use on their end.
CONSMy hope is that someday they have the feature similar to facebook in the chat box where either the host or the guests can comment directly on another person's comment.
Aleia
Verified reviewer
E-Learning, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed August 2019
Simple to use & mostly works.
Crowdcast WORKS compared to the program that I was previously using (ie YouTube Live). The chat feature allows everyone to be so interactive and it's really easy to navigate around.
CONSThe replay setup isn't ideal, I wish there was a separate page/link to send them versus requiring a password.
Reasons for switching to Crowdcast
Our previous tool had failed one too many times.
Cliff
Verified reviewer
Health, Wellness and Fitness, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
Almost perfect
Overall, Crowdcast has proved a much simpler solution than our previous software and has eliminated problems we were having with buggy screen sharing, difficult registrations, and lack of payments integration. In short, it has simplified our webinar and teaching program significantly.
PROSCrowdcast was simple to set up, easy to use, and most importantly, easy for my customers to log into and use.
CONSThe only drawback is the limit on 'on-screen' invites, so, it cannot be used for all my students and class situations
Anastasia
E-Learning, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Amazing Quality and Easy to Use Platform
My overall experience has been great. They reposed to questions quickly and are very supportive.
PROSIt is easy to use, attractive to look at in layout, Give great quality recordings for those whom could not make live video.
CONSThere is nothing I least like about Crowdcast at this time.
Heather
Verified reviewer
Consumer Services, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Best video platform
I love how easy it is to use Crowdcast plus the ability to timestamp when you answer questions is brilliant. i use it for webinars, group coaching and recording presentations.
CONSI genuinely can't fault it. there is no downside
Doug
Verified reviewer
Food & Beverages, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
Standard setting webinar platform
It has greatly improved my webinars and I have more attended and the guests seem to really like it too.
PROSPeople really enjoy webinars hosted by Crowdcast. I've been able to grow my reach almost instantly, just by using Crowdcast as a webinar platform.
CONSIt doesn't yet have the ability to inject pre-recorded video, but the capability is supposed to be coming soon.
Rachel
Venture Capital & Private Equity, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Great Platform
The ease of being able to deliver my content, not having to worry about separate sign-ups and ticketing my events. Also, love having automatic reminders and being able to list multiple events under a series.
CONSWould like the ability to have more people up on screen at once.
Tadej
Civic & Social Organization, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2019
Better Crowdcast for Sharing great ideas
Bringing people on the same level of understanding, sparking ideas, receiving feedback on the proposals, exchange of information, evoking participation, simulate movement,
PROSAn easy, user-friendly tool, good announcement, best analytics to accelerate participation and identify gaps, good system of sharing in the social media
CONSCrome, big data streaming, no possibility to cluster the discussion in the text box (all kind of comments appear in the same text box).
Auntee
E-Learning, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Crowdcast is #AunteeApproved
The ease of use is what drew me to it and my guests have complimented me (actually Crowdcast) and they always thank me for not making them download anything to view.
PROSI absolutely LOVE: that the interface is very straightforward; even my non-techie guests can join me and share their screens with ease; the URL stays the same for each broadcast; replays are super easy; Zapier integration; guests don't need to download anything to view!
CONSI always forget how to share my screen, and haven't quite mastered switching between tabs without having to show my whole screen.
Kristen
Verified reviewer
Marketing and Advertising, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Crowdcast saves me time!
I really LOVE Crowdcast thanks to the simultaneous streaming! Many of my followers don't have to pick a platform to watch me, they can watch my broadcast from the social media platform that they're active on.
PROSWhat I love about Crowdcast the most is that it saves me time! I can broadcast on Periscope, my Facebook Business page, and my Facebook group all at the same time.
CONSCrowdcast does take some time to learn with the multi-stream function but they have GREAT customer support to help you with it!
Heather
Professional Training & Coaching, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Crowdcast made community-building seamless
I love that Crowdcast is so user-friendly with the functionality of viewers being able to ask questions and interact in real time.
CONSI don't have any real complaints, just that it would be great to be able to put previous broadcasts behind a paywall within the software.