All GoTo Meeting Reviews
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Andrew
11 - 50 employees
Used less than 2 years
OVERALL RATING:
4
Reviewed March 2022
GoTo Meeting- So you don't have to travel
FAIBREY
Verified reviewer
Farming, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Conferences and meetings simplified
It covers all our remote working needs as we communicate easily as teams and discuss important developments in a simplified video or audio conferences. We have had no troubles as it is very secure and allows full control of conferences to secure data.
PROSThis software was easy to set up in our organisation as we just uploaded a file containing company log in credentials of everyone and everyone was able to log into the software using their company credentials. In usability, it is convenient because it is available on smart phones, tablets and laptops ensuring that we link up with each other no matter where we are. Anyone can initiate a meeting in the software and invite people to join using a simple memorable link. It also allows editing the background image of the meeting to suit the agenda. We are able to link up within our organisation and also with clients as the software is flexible and easy to use. The quality of both video and audio conferences is very high and it is possible to mute everyone at once as one of its features.
CONSThe whiteboard feature is difficult to use on smart phones to keep the team up to date on what someone is thinking. It needs further development.
Reason for choosing GoTo Meeting
Join.me is easy to set up in every size of organisation within a short period of time. It is flexible and easy to use that it does not need special training of employees.
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2023
Good tool for meetings and screen sharing, quite light and fast.
It is a good and low-cost product that helped us provide remote support to many clients.
PROSThis tool is quite safe and does not have an extensive list of vulnerabilities like other brands of its competition.When we used it, it was quite fast and light.
CONSI think that it should have the possibility of being able to share files during the remote session, it was a problem having to find another tool to send files during the session, however other products that compete with this tool have this functionality.I also think that if the shared screen could be Zoomed it would be useful in some occasions of Support or remote presentation.The possibility of holding remote meetings simultaneously is important (when you have several clients at the same time and several support agents), it would be important for the brand to evaluate having this functionality that its competition does have.
Reason for choosing GoTo Meeting
It helped us decide the price since it was lower than other similar products, and also that at that time during the pandemic, other competing products had many published vulnerabilities, whereas GoToMeeting did not have those alerts.
Raj
Computer Software, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2024
Very useful tool that is mobile friendly
It's very useful as it's recording feature is very sophisticated. I have excellent control over privacy and I can control what others can see.
PROS1. Ease of use and easy integration with a variety of Operating Systems 2. Ease of scalability for any number of users 3. It's very affordable
CONSWhen bandwidth is low, it doesn't work that well
Steve
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2023
GoTo Meeting is a productive program for online meetings!
It has helped us in many ways, from presenting slides and documents to collaborating on ongoing projects from anywhere in the world with high-quality audio and video and without the need for costly and time-consuming travel. We have found that by integrating GoTo Meeting with other programs we can substantially simplify our work and multitask, which in turn increases our efficiency.
PROSGoTo Meeting is an excellent tool that has helped us to communicate and collaborate in real time within the organization. It is secure, reliable and has provided us with many great features when video conferencing or live chatting with customers or company users, allowing us to stay connected from anywhere and ask any questions we may have. It is very convenient that it can be accessed from any computer or mobile device. GoTo Meeting's ease of use, high quality audio and video, and flexibility of customization and integration make it an ideal platform for online meetings, remote collaboration and virtual events.
CONSGoTo Meeting has served us well, but its performance can suffer from time to time when more people are using it.
Juan Pablo
Verified reviewer
Information Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2020
Great software for remote meetings, lacking some features you might find in competitors
This software works. The mobile apps run great and won't dissapoint. The addins to install on PC and Mac are lighweight and install very quickly and it still leads when connecting to different IT environments (we have never experienced having issues with a customer when using GoTo Meeting in their network), something that some remote meeting softwares haven't been able to achieve.
PROSGoTo Meeting was our first selection when having remote meeting within our company untill last year (2019). It just works as expected, does not consume too many (computing and network) resources and works on most IT environments (incluiding our customer's). The addins install quick and easy and the sharing features are great. It usually has an admin that creates the meeting and the meeting needs to be started by the admin. Has all the basic features you would need to have a remote meeting (audio - video, screen sharing, inmersive chat, Q&A, participants list, some controls, etc) but it doesn't have had too many updates for some time and lacks some features we have found productive (whiteboard, for example).
CONSThe software works great. Nevertheless, we have found some features in other remote meeting software that could make it ideal: have anyone in your organization be able to have admin rights (create meetings, start meetings, change meeting configurations, etc) and some features that nowadays might be very useful (whiteboard, a note taking module to be able to take notes and share them when the meeting ends, more options to connect audio - to name a few).
Reasons for switching to GoTo Meeting
We got to know GoTo Meeting with a partner with whom we had lots of remote meetings. It consumed less resources and thus gave us a better meeting experience (no audio/video interruptions, less hassle when connecting and it worked with lots of people connecting at once). The previous software always had issues, that is why our partner recommended we had the meetings using GoTo Meeting and we loved it.
Xiang
Information Technology and Services, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2023
A stable video conference tool
Goto Meeting is a useful tool for video conferences and meetings. Not many issues occurred except a couple of times the voice was not synchronous.
PROSEasy to manage on the host and users Web support Does not affect the computer performance Support mobile app
CONSMobile app does not get the full functions as the workstations worry about the security access
Reason for choosing GoTo Meeting
cheaper than Webex, and more stable than Zoom
Leanna
Consumer Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Leanna Review
I like this software and having high quality video and audio is very important for the projects we work on. I am liking the experience and ill continue using this software.
PROSI like that there's a free version and how easy it is to work with this software.
CONSI haven't found anything wrong with this software.
Jonathan
Verified reviewer
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed November 2021
I wanted it to be better than Zoom, but it wasn't
Ultimately, I ended up reverting back to Zoom after spending more than 6 months trying to make it work. Zoom has much more widespread adoption, and I found I kept having to ask people to install GTM, and then there was often issues, especially with clients who worked in corporate settings. There were a lot of tech hiccups trying to make this work, which really disappointed me, because I genuinely wanted to make the switch, but after having so many issues and trying to convince others to make the switch, I found I still ended up having to use Zoom.
PROSI like that it's made by the same company that makes LastPass, which I think is an excellent program. The interface is relatively simple to use, and it does have a similar feel to Zoom, with slightly less functionality, but slightly better aesthetics.
CONSLacked some of the functionality that Zoom has, and had more buggy issues with audio, and people trying to use and install the software.
Reason for choosing GoTo Meeting
Because I felt that it was more secure than Zoom, and I could have more confidence in the data protection of GTM.
Reasons for switching to GoTo Meeting
Because I felt that GTM would be more secure than Zoom, and I wanted to use a security focused video conferencing software.
Christine
Design, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2024
In a world of video titans
This was the first conferencing software that I used, and possibly that is why I prefer it over Google, Teams and Zoom.
PROSI appreciate the level of branding and easy this product has. After using many conferencing services this is one of the more seamless. The desktop to mobile app works super easy and keeps all of my info portable so at the last minute I'm not retyping it all in.
CONSI do feel that when it comes to security GTM is not a well rated as some of it's competitors. Now that the world is all digital and connected this is an increased concern for many of our clients.
Shelia
Medical Practice, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Ease of Access and Convenance of being at home at Work
Overall, I would absolutely recommend this to others as it is easy to access and navigate.
PROSWhat I like most about GoTo Meeting is the ease of access and staffing being in one space that doesn't have chaos of noise in a room. It allows all to gather and get on the same page with whatever we have going on at that time. Also being able to join when not being able to be in the office.
CONSNothing really. Only thing would be, I am older and this is the first "online meeting" system I used so it was alittle tough adapting to it.
Reason for choosing GoTo Meeting
Easier to understand and the cost was better overall.
Hannah
Computer Software, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2024
GoTo Meeting is a great resource
I used Go To Meeting to set up firm-wide meetings and Client facing meetings. It is a nice tool.
PROSHow easy it is to use. Go To Meeting is super user friendly and even folks who have never used it before can easily log into your meeting.
CONSThat it does not directly link up to Microsoft
Debra
Higher Education, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
GoTo Meeting Review
Very user friendly, everyone was very pleased regarding the usage. Ability to meet with team members without leaving your office.
CONSThe money it was going to cost in order to upgrade in order to be able to access the additional feature. The person was paying out of their pocket.
Jomon
Verified reviewer
Education Management, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed February 2024
Connect with users, easily
Meet with users makes easy in real time.
CONSIssues in while using hardware resources.
Griffin
Gambling & Casinos, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed September 2020
Join.Me has Revolutionized My Role as a Manager!
Overall, Join.Me has been a very positive experience for our organization! It has truly empowered me as a manager to be able to connect with and assist my team with their various technical questions and needs. It is maybe a little tricky to install, but once you get set up one time, it is a breeze to communicate with and greatly enhances your cohesion as an organization. I truly think this will change the way business is conducted forever. No more unnecessary traffic, dress clothes, and face-to-face meetings in 2020 and beyond--and luckily, the work will go on, all thanks to well-built software like Join.Me.
PROSJoin.Me has revolutionized the way I work because it has (1) allowed me to work from home (which was always my dream!) as well as given me the opportunity to assist my coworkers with their SQL & Tableau data questions effortlessly! No more trips to and from each other's desks/offices, hoping he/she is (a) present and (b) available. Now, it's just the click of a button and we can meet to resolve work issues with ease! In fact, I can even take control over my colleagues' computers (because, let's face it--I can fix things faster when I drive, right?) Join.Me has been a breeze to use and the quality is very high. It supports multiple connected users; I've never hit the limit. We've even used it for team socials in order to continue to feel connected outside of work hours on occasion! I like that it presents each person in a circle (for group view). Other software I've used has been dizzying at times--in which the algorithms move the people's faces when they talk. This one just looks and feels natural. P.S. The ability to connect with ease is greatly enhanced by the fact that you can have your own custom link that you set--and it just goes after "Join.me" (example: join.me/johnsroom). Very simple to communicate to other parties (as opposed to having long random links to look up in email invites!) Also--the audio is strong. You can either connect with your computer (which is what I do--just make sure to use headphones to avoid an echo!) or you can use a phone.
CONSI would say that it can be difficult to get connected for people who do not have the app installed. You can either download the program to your computer or connect through the internet, but the latter option will not allow you to change who controls one another's computer. And since this is important to me, I always need my end users to download the app first. And sometimes, it has been difficult to find where to download that app/get it installed on the other user's machine. The other piece I miss in this software vs. in other competitors' is the ability to have a shortcut to mute/unmute as well as a "push to talk" feature. Zoom allows you to push the spacebar to temporarily unmute yourself; however, Join.Me does not feature any such shortcut. This is definitely an area I would like them to work to develop. But otherwise, the software is robust and does everything else I need it to do!
Reasons for switching to GoTo Meeting
I'm not sure why we switched, but I know our company's IT department made the switch to Join.Me from Zoom. And while Zoom has its perks, I've found Join.Me to be a more enjoyable experience, mostly because of the easy-to-send custom links. Also, Zoom has issues with audio quality sometimes due to their advanced cancellation algorithms, and so I feel like you need a degree to properly present computer audio over a Zoom meeting. Join.Me has just been a simpler, more straightforward experience for me overall.
Christoph Felix
Information Technology and Services, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed December 2020
GoToMeeting User Review
When all is installed and running and the users are trained in usage its a really smart conferencing tool with many options that can be used for small webmeetings but also for webmeetings up to 500 participants.
PROSGreat feature is the hybrid audio option. Participants can choose audio via VoIP or a "normal" phone or mobile phone, both audio options are supported. So its also possible to reduce traffic on the data line if you have a large presentation or media to show in your meeting. They also offer a lot of international dial in numbers, so that pasrticipants can join the audio part of the conference without having an international call. Another good feature is the active speaker symbol. If the participant has synchronized the audio line with the webmeeting the moderator always can see who is actually speaking. This is very useful if you have participants that you have in your conference for the first time.
CONSA feature I am missing is the acitivity tracker of the participants. In other webmeeting software and/or in other version of the product the moderator also is able to check if a participant is not following the presentation cause the software check if he has opened another window or if he is typing in the keyboard. For users without any webconferencing experience the software is not so easy to use. We also never received any support during the installation and implementing process.
Reason for choosing GoTo Meeting
Because it was the only solutions that fitted mostly of our requirements
Reasons for switching to GoTo Meeting
Because mikogo only can support audio via VoIP or telephone and not both together. It also was only available fpr meetings with up to 25 participants.
Silviya
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
GoTo Meeting an efficient way to connect with anyone,anywhere on any device
GoTo Meeting is virtual platform meeting that fits every company environment. Effortless plan,create and deliver immersive virtual or hybrid events in minutes . It helps engage your employees or customers with simple to deliver but powerful virtual events
PROSI use GoTo Meeting for online meetings. It is seamless and simple. It is easy to join for attendees. It is a reliably way that I can trust for our company. It works every time. The features and overall functionality are trustworthy
CONSI like everything. It is very easy to use. The clarity of the technology used for GoTo meeting is great. It works great,anytime and anywhere.
Reason for choosing GoTo Meeting
I choose GoTo Meetings because it is the best way to have fully managed events.Our clients are satisfied with the product . It is essential to make a transition to paperless meetings. I can secure web conferencing .It is fast,reliable and I can secure video conferencing
Reasons for switching to GoTo Meeting
I wanted to boost our engagement strategy with virtual Events. I found GoTo Meeting with great management platform. It drives attendees engagement. You can enhance attendees experience with personalized live -streamed content and interactive activities
Kaitlyn
Apparel & Fashion, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2022
My favorite online meeting platform!
I enjoy using this GoTo Meeting! Easy to use, reliable, high quality. Overall it's a good product and the customer service is nice. We have increased our productivity by meeting whenever and whenever we would like with GoTo Meeting. If you need to have meetings that are 40+ minutes you'll need to start over or use the paid version.
PROSI love the clear audio and HD video! The reliability is great and that's such an important component. GoTo Meeting offers a free trial and has good customer support. I really enjoy using the mobile version now, it is quick and easy to set up. GoTo Meeting can support a high number of attendees or participants so it's great for small and large businesses. The screen sharing and browser sharing are excellent and so convenient to have! Your calender can be applied to the product as well. The security level is high and I feel safe using GoTo Meeting. I feel that my privacy is valued and protected.
CONSThe con that stood out to me was the lack of customization in some areas, mainly the meetings themselves. I did not like that the free version has a 40 minute time limit for meetings. The browser sharing features malfunctioned twice but after resetting it has not happened again.
Reason for choosing GoTo Meeting
GoTo Meeting had a free version and a great reputation for video quality
Reasons for switching to GoTo Meeting
We were not happy with the video quality and reliability of previous products
Bhuban
Education Management, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
It's easy to share documents during meetings, and there are ways for me to do it as well
To make a webinar, I can use GoToMeeting to do it easily in an efficient manner.
PROSGoToMeeting gives managers a lot of freedom when it comes to scheduling meetings. It lets me have up to 500 people at a time at our meetings. GoToMeeting cuts down on the costs of travel for employees who have to go to meetings at work. It's possible to avoid paying for things like air travel, hotels, and rental cars by using GoToMeeting. Companies can then use these funds to grow their business. If your business meets the requirements for GoToMeeting, you can use the software. There are drawing tools and other virtual tools that I can use to keep my audience interested.
CONSAs with any computer software, there may be mistakes that can't be avoided. Problems like not being able to load or cutting out while you're using GoToMeeting can make it less useful. Some people don't like the fact that they need a fast, error-free Internet connection to use GoToMeeting. This is true even if the company has a good relationship. Things like power outages or violent storms could have an impact on the program. With all of the features it has, GoToMeeting still doesn't have enough chat features for people to talk to each other. The meeting recordings only stay in the cloud for a year, after which they are removed and can no longer be used.
Reason for choosing GoTo Meeting
It lets me have up to 500 people at a time at our meetings.
Anonymous
1 employee
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed January 2022
Full featured webcasting and conferencing app best for large parties - either live or on-demand
The business problems solved with using this software were for on demand webinars as well as group meetings. Both purposes were solved well with this software. It has also been used in other businesses and companies for web conferencing for which it works very well and is extremely professional to use.
PROSI love how many features it has for analytics, integration, reporting and everything one would need for presentations, meetings, and webinars with parties of all sizes and types. It is easy to share screen for files or presentation, mobile sharing is also easy, analytics and email management for reminders is easy, and participant chat features are useful. Great for corporate or professional use but not ideal for 1-1 use.
CONSIt is a more bloated version of Zoom with many more features and a more professional feel. It is still relatively easy to use, however it is best suited for use for larger parties due to these extra features. Participants usually have to download the app as well and that takes setup time, it would be nice to have an online only web player.
Reasons for switching to GoTo Meeting
Zoom is great but less professional and less analytics or integrations than GoToMeeting offers. Zoom does not offer on demand recording support, but Zoom does offer features most casual web conferences or live webinar players would need. For a large organization, GoToMeeting would be better.
Samridh
Verified reviewer
Mechanical or Industrial Engineering, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2019
Virtual Meeting with Goto Meeting
I use this software almost on a daily basis to communicate with team members that are not situated in the same geographical location. It is the company wide go to software for all and it does make connecting with virtual teams much simpler. I think there is something for everyone in this software and it will only get better with time.
PROSThis software is extremely helpful when you are working with a team that is either located in different states domestically or different countries internationally. It is an online platform and browser based so pretty much very very easy to get started. Just setup a account, open browser, go to their website and log in. The software has made useful features but the ones that I have used and like the most are, - Setup Recurring meetings (so I don't have to go back and do it over and over again) - Switch between presenters (you can give authority to other participants and let them share their screen) - Give authority for keyboard and mouse (they can control your screen from their end which at times has been life saver for me) - Very easy to user user interface (All options are right there on the goto window and it can be either maximized or minimized) - Says who is speaking (When you hear a voice you can see on the bottom of the screen who is speaking at the moment) - Can have lot of participants ( I scratch the surface for number of attendees I can have during the meeting.) - Webcam option (Yes you can choose to enable disable webcam so others can see you) - Chat option (if you can't hear someone type a message on chat and see if they respond back) - Record (I haven't used this feature but i bet it would come handy when you do a massive presentation and not everyone can attend but you want them to see what they missed) I think it should satisfy most people and companies needs
CONSI have had many issues with this software. Some few times I have ran into these situations - I cannot hear the other person though I see them online - If I start meeting before the scheduled time it acts weird
Simeon
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed August 2019
Easy and quality meetings
In general I've a really good experience with GTM, the video/audio quality is remarkable, and the usability is excelent. In my humble opinion, is one of the best meeting software I've ever used.
PROSGoToMeeting deliver in general high quality in audio and videomeetings and most important provides really quick and easy way to setup meetings with your team or any other GTM user. It has integration plugin for GCalendar, which makes really easy to setup a "conference room" for a scheduled meeting and invite multiple attendees. The recording option really save your day when there are lots of topics to follow and no time for taking notes. It also have interesting features as indicating who is talking both when you're using video and when is just an audio meeting, which at some points is also really useful when you don't actually know all the attendees. Beside this it provides also regular features as other meeting software like written chat, presenting mode, and so on. An interesting feature of GTM is the possibility for setting up a conference where the attendees are muted and only the owner of the meeting o the authorized person is able to speak, useful for conferences with lots of people; and this state can be modified at any point, for example for the Q&A section. It also provide the option of setting up recurrent meetings without the need of using google calendar, and the possibility of invite extra people by just sharing an URL or a meeting code. Overall I've never had a bad experience using GTM for daily or other kind of meetings.
CONSThe only bad experience I had with GTM is when the owner of a recurring meeting is on holiday or leave the company, was almost impossible to change the owner in order to modify the meeting or cancel it. Only contacting with the admin team solved these issues.
Reasons for switching to GoTo Meeting
It was mainly a company decision, mostly because price/quality rate.
Keith
Wholesale, 501-1,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Still one of the better collaboration tools out there
Overall the experience is great. Easy to roll out, if GTM pushes out an update we had it set to automatically install for the end user and this did happen it was very seamless as things update quickly and the user had no clue. We have the ability to run a number of reports to show usage, who joined a meeting, etc. The end user could even control some of their own settings from a Web interface.
PROSI still like GTM and now easy it is compared to Teams, Zoom, or Webx. Administration is very easy as well, plug in someone's name, email address, and a welcome email is sent with links to get them started. As Admin, I RARELY ever have to field any issues or questions. Our end users quickly pickup on how to use it because its very intuitive. When I have to collaborate I still use GTM because I can, otherwise, most employees had to switch to TEAMS because it was included with Win365, however, a small group of users still have GTM for various special needs that TEAMS can't do. I like it because I can manage my meetings better, such a mute and unmute people, IM specific people or all, and when sharing a document they can see more of the document unlike TEAMS which has a smaller window display to the end user. For example, I frequently join a reoccurring meeting where someone uses TEAMS and they share a spreadsheet, its hard to follow because it's so small on the screen.
CONSUnfortunately, with all the collaboration tools on the market, especially after the 2020 pandemic, GTM is a bit on the costly side especially if people connecting to the meeting decide to "dial in" as to using VoIP. This would drive me nuts because the pre-canned email invite for a meeting did not stress using VoIP to connect and therefore people would use the good old Toll Free thinking "it's free". No, it isn't, we pay per user per minute which adds up quickly. In fact I'm guessing this is where GoTo/LogMeIn makes most of their money . Besides the cost for Toll and Long Distance changes there's also a fee per license/user. However, GoTo did offer some fairly recent new options that allowed for a bit more flexible with how licensing works. Nonetheless, in the long run it was too costly to keep GTM for 100 occasional users and 25 frequent users, when TEAMS was already installed on all company PCs. Many people complained about changing over, and how TEAMS was hogging up their PC processing power, dropping, breaking up, etc. but the squeaky wheel did not get oiled.
Rohit
Management Consulting, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
One of the best tools for Web Conferencing
I usually Use GoToMeeting for Classroom sessions, Training Sessions, Calls with clients, and I like the ease of learning, the ability to host large groups and record the meetings. I also like the ability to click on any of the recordings and take a quick peek at the notes I’ve made during the meeting. Another thing I like about GoToMeeting is it works on pretty much any internet connection, including dial up and even at times things don’t work as well. The interface is easy to use and no matter the connection, the sound quality is great.
PROSGo To Meeting offers a wide range of features that are useful for both small group and online meetings, including HD video, audio, screen sharing, and file transfers. It also offers private and public rooms, document sharing, and a host of other features. There is also a free version of the software, which is pretty basic in comparison to other video conferencing programs, but it is a useful tool to get you started with the program and learn how to use it. The software also provides a free 14-day trial and is fairly inexpensive, depending on the number of participants. If you have a small group, one or two people, I recommend the free version. If you have larger numbers of participants, you may want to consider upgrading to the pro version. One of the best features of GoToMeeting is that it is very easy to set up, and once you have it set up, you can usually access it from any computer, including your tablet or smartphone. Once the program is installed on your computer, you will have access to the software from anywhere. GoTo Meeting ranks highest in my best Conference call tools since this platform offers all the tools one needs to run a successful business meeting, Conference calls, Team Meetings and stands out for its exceptional call quality, robust features, and excellent customer care services.
CONSSome drawbacks of online meeting sites are: – Lacks of the Personal Touch. While the Skype for Business (Skype) has a personal touch in it, it is relatively expensive compared to other online conferencing vendors. – It can be difficult to work around internet outages. While the VOIP (Voice Over internet Protocol) is able to function without internet, it only lasts for a relatively short time. The only way around this issue is to use a secure internet connection, which is not the best option for laptops. – It is difficult to view large files. When the internet connection is too slow or unstable, it can cause issues with the video and audio quality. – This option can not be used for video conferencing as it only allows screen sharing and not video. What I would like to sugggest is it would be a useful tool for the meeting if u can update the screen share. I have a machine that does not have a microphone but it does have a camera and I would like to use that machine. I am sure thats what most people would like. I am sure it would be a lot easier to use.
Anonymous
501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2021
Good Tool
Although I have used this GoToMeeting for quite some time now (pre Covid-19), this is another software my company has resorted to for renote work. Our company is part of a wider group of companies called Digicel group so we have 'branches' in various countries, so most times are required among the various branches. Prior to Covid, these meetings would have been face to face but with using GoToMeeting, these meetings are now facilitated online. One of things that stands out for me is the fact that you can take control of someone's machine if they are experiencing any issues during their presentations. This has happened a few times with us. It has great scheduling so for instance, if someone is unable to attend a scheduled meeting, it can be rescheduled very easily and simply. Not to mention, GoToMeeting can accommodate or facilitate large audiences, with options for up to 250 participants. This has been great for our webinars. It's easy to use, flexible and affordable. Information and file sharing is relatively fast and easy. Session recording ans chat is great, and there are various integrations with other software such as Google Calender.
CONSYou must have a very fast and stable internet connection. Because my company purchased the product for our use, it was inexpensive for me. But it is not free and can also be very costly to the average individual, especially those who wish to access the premium features. Also, it does not work well with your mobile, so always have use your computer.