Nothing difficult to use. We selected it for ease of use for non techy staff, while the deal and value were amazing!!! Switched over last Fall 2019 so would be ready for January 2020 and it allowed us to hit the deadline. It refreshed or reinvigorated out outdated web brand. It allowed us to fix this in record time saving us $4000 with our old company. It became a staff DIY project that seemed to be fun for them. They had no complaints as they figured it out easily without the training as it is that intuitive. It is 1000% better than my last website, excited about the blog inclusion as well, and the fact I and not dishing out $50.00 per month on hosting any longer, which was highway robbery with my old site. Although both companies have good customer support it seems. We have tried Wix and GoDaddy as well as Wordpress, but it seems like this is the one they decided on to get the job done and they got it done quickly. As a Owner Manager I like it when teams relieve me of worry and this product did that. I can't recommend them enough if you are not a technical web designer and you want to build an amazingly good site with support from their Aritificial Intelligence tool - AI (AIDA they call it).

They loved the intuitive AIDA approach. I was going to dish out $4000 on a new site, but they had it up and running within 6 to 7 hours utilizing all the old outdated website good stuff for copy and upgrading some new ideas easily while having a great new refreshed brand look that our clients commented on as we represent their brands when recruiting staff for them. www.execusource.ca is the new site. The old Search Firm (Staffing Corp) site was http://www.execusourcegroup.com/

I know I have allot of Wordpress plugsint that are not useable with it, but who care.

It's extremely hard to keep my instore inventory synced with what is online. I am considering another platform.

Ease of use and pricing is affordable. Those are positive features.

I was told before I adopted the platform that it would be integrated with Moneris Getpayd by the end of 2020 or the first quarter of 2021 at the latest. This has not happened and I am told there is no definitive date. I'm disappointed because my decision to adopt was based on this integration.

Overall, the site is limited but has good features. However, Moneris almost killed our start up until we moved to another platform hastily.

I liked the customer support staff at Bookmark.

We run an online business that heavily relies on social media to direct traffic to our store. When customer went to our store they were blocked from paying and told their payment was declined. When we investigated further we found that Moneris was flagging them as fraud from our social media account. We lost sales and customer confidence in us due to the issue. When I called Moneris (on a number of occasions) I was told they would put in a ticket but couldnt give me a timeline to fix. This went on for a few weeks. We lost dozens of sales due to the issue and Moneris didnt seem to think it was an urgent matter.

Overall I love the platform and its potential. It is lacking in a few features right now because it's a bit newer than other platforms on the market; however Bookmark is prioritizing and releasing more functionality all the time. In a few months I believe this will be one of the top website builders out there.

I love how quick it is to get a shell of a website up and running, ready for editing. I can use the AI builder to pick an industry and my style, then it creates a fully functional website in a couple minutes. Of course then you can edit it to match your color scheme and update your content to make it reflect your own brand, which will take some time of course. But getting to the point where you can start editing is minutes vs. hours with some other website builders. Also I like how simple yet powerful the website editor is. It's super easy to add modules and entire pre-built content areas which you can then customize further. Also it's very touch-screen friendly. Some other builder tools I'v used don't work at all when using touch screens. Also their sites are hosted on Amazon's AWS cloud servers, which are lightning fast.

Currently it's missing some key functionality that I know they are working on and will be added soon. But at the moment their blog features are lacking. There isn't a way to save a blog post layout and use it as a template going forward for future blog posts. You have to recreate each post from scratch. Also no way to dynamically display the last n blog posts, for example to display a blog feed on your home page. You currently have to build that manually. Functionality is supposedly being built to address these issues soon.