Simplotel
About Simplotel
Simplotel Pricing
Starting price:
$149.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Simplotel
1 - 5 of 52 Reviews
Melissa
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Excellent hotel website / booking engine
Simplotel allows us to have a sophisticated website that allows for a seamless online reservation/payment processing system. Through our Simplotel website we are also attracting more direct bookings.
PROSAs hoteliers we love the fact that Simplotel manages all aspects of our website, online reservation system, and payment processing. They make it easy for us to perform administrative tasks on our website and have responsive design staff available to customize the website layout and add custom pages. We have seen our bookings increase due to use of their software and are also very satisfied with their customer service support. We are very glad that we chose Simplotel for our online presence.
CONSHonestly I can't think of anything. We are very happy with the design, implementation and management of our hotel's website. We switched to Simplotel years ago after first creating our own custom built web page which was difficult to use and error prone. We were thrilled with how easy Simplotel made the transition. By using Simplotel we can focus on the management of our hotel instead of dealing with website and booking issues.
Reasons for switching to Simplotel
Our original website was custom built offering minimal customer support and was error prone. Software update changes continually caused disruption to our website. We were looking for a new website/booking engine solution which would handle all technical updates seamlessly and found it in Simplotel.
Vendor Response
Thank you Melissa for your positive feedback. Your review motivates us to exceed expectations and deliver great service consistently!
Replied March 2021
Nalini
Leisure, Travel & Tourism, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2021
They know their stuff end to end
I am very happy with Simplotel and their service.
PROSSimplotel provides an end to end solution for any hotel website. From the time a prospect lands on a website to the time they arrive at the hotel, everything has been thought through. Their CMS is easy to use, their SEO works and has kept us top 2 ranking, their marketing automation keeps each prospect alive.
CONSThey can add more design elements to differentiate sites.
Reason for choosing Simplotel
They helped set things up, their cms was easy to use
Reasons for switching to Simplotel
The backend of the website was not being maintained and my SEO ranking dropped to second page.
Vendor Response
Thank you Nalini for your positive feedback! Your words encourage us to serve you even better. As suggested, we shall try to include more design elements.
Replied March 2021
Rajesh
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed April 2021
Simplotel Review
Easy to use backend software to change rates
CONSCould be easier to change templates on the website
Vendor Response
Thank you Rajesh for your review. Our new CRM 2.0, which will be available soon, will provide you with even better customization and additional templates. We have also raised your concerns with the Customer Success team.
Replied April 2021
Saurabh
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Nice Customer Support & Prompt Help
So Far its good to go as i have checked other software too, i found Ezee more convenient and comfortable.
PROSSoftware is updated as per industry requirement, Adding updation from time to time makes the software more convenient.
CONSFew Reports which I would like to get in one go, but need to extract one by one. Also for every tools, it's an additional payment.
Reasons for switching to Simplotel
Very Few options and not comfortable with tools.
Vendor Response
Thank you very much Saurabh for your positive feedback! We shall look into the pain points and improve our product and service delivery.
Replied April 2021
Sandeep
Hospitality, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Great Support!
There has been an annual increase in conversions since we shifted to the new website and the support has been great.
PROSThe website is very user friendly and has helped increase conversions for the hotel.
CONSMore features can be introduced to continuously refresh and upgrade the website.
Reason for choosing Simplotel
We had good feedback about the product and liked the features they offered and the cost was within budget.
Reasons for switching to Simplotel
We were not happy with the design and features of the website.
Vendor Response
Thank you very much Sandeep for your valuable feedback! We are extremely happy to see your conversions grow. We shall continue to exceed your expectations.
Replied April 2021
