TAP
About TAP
TAP Pricing
Contact Miratech for pricing information.
Starting price:
$4,500.00
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for TAP
1 - 5 of 14 Reviews
Andrew
Verified reviewer
Veterinary, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
It's a Lifesaver and a Game Changer
It's a user friendly and easily accessible tool. We've automated a dozen processes or intake solutions we had previously leaned on email and other less visible and non-reportable paths. Saved thousands of hours of chasing and low-value-added work over the years. Also the best support structure of any tool we use - we point to other vendors and say "be like TAP".
CONSTAP can do SO much that it takes time to build up that skill, and they continue to innovate so you have some reliance on their support for a time.
Emily
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2016
You're losing time & money if you aren't using this tool
I can't say enough wonderful things about TAP as a solution and ThinkSmart as a company. It allows us to automate incredibly manual processes, reduce email traffic, have an audit trail, and reduce the amount of time we need to spend training people on a particular process. We are now confident that processes are followed consistently and properly because TAP is guiding the individual through the process each step of the way. The best part - you can configure each workflow yourself! You don't need IT involvement, you don't need to know how to code, you just need to know your process and you're ready to go. As for the company ThinkSmart, they are the most wonderful group of people I've worked with. They truly care about your success, are incredibly intelligent and provide wonderful advice on how best to redesign your process, and are with you every step of the way.
PROSIt's incredibly powerful but easy to use at the same time. You don't need much training to get started on configuring a workflow but, at the same time, the tool has so much power that you are constantly learning new tips & tricks to make your process better. I love the UI - you simply drag and drop boxes onto a screen to configure the workflow steps and then drag fields onto the screen to tell the system what information you need to capture. I also love that, for someone that needs to initiate a workflow, you can give them a direct link to that particular workflow and they don't need to navigate through a system to find the right link. Lastly, it easily integrates with e-signature tools which allows you to take your process to a whole new level.
CONSI honestly can't think of something I don't like about the software.
Karthikeyan
Telecommunications, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed January 2024
Tata Communications Review
We can build the workflow without coding and easy to deploy
CONSUnable to reassign the request to Anonymous users. Real-Time TAT report is not available. Changes to the workflow are not impacting the inflight requests. Super admin is not able to edit all the fields.
Poojitha
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2024
User Friendly
I appreciate the user-friendly nature of this tool, making it easy and straightforward to use. Additionally, the speed at which workflows can be developed surpasses that of numerous other workflow management tools. Learning to use the tool is a quick process, enabling users to start working with it in no time.
CONSCreating intricate workflows with complex logic in TAP proves challenging for me, as the conditional logics are constructed using formulas, demanding additional effort in both code composition and maintenance. The deployment process is carried out manually, and implementing a feasible rollback feature for specific changes is not currently viable.
Ita-livi
Financial Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2024
TAP Block, Inc.
Overall experience with TAP is a positive one, our account rep and the consultant who helps us when we are configuring the tool have been really great to work with.
PROSI like that it is a no-code system where you can learn to create workflows without having a person who need to code for you. It is self service and there are experienced consultants to help.
CONSOne feature that TAP lacks is the ability to relaunch external requests when a vendor contact leaves and we need to have another person on the vendor side complete the required questionnaires. This is a huge part of the functionality we are look for TAP to be able to change and automate.