FacilityQuest
About FacilityQuest
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Most Helpful Reviews for FacilityQuest
1 - 5 of 15 Reviews
Thomas
Verified reviewer
Architecture & Planning, 5,001-10,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Best space utilization data collection tool
ActivityAnalysis is a great service! The tool is very well-built and team makes up for any shortfalls with fast and great customer service.
PROSThe tool was very flexible and made creating projects very quick and easy
CONSThe UX of the tool takes some getting use to - definitely need to be trained to use it
Vendor Response
Thomas, thanks for your comments, and we appreciate the feedback and validation about being able to get started with projects quickly.
Replied November 2019
Ron
Real Estate, 10,000+ employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Quick, simple, comprehensive utilization analysis software
Simple to use, cloud based, intuitive and quick analysis at your fingertips. Have laptop, will have access to your data and visualization capability
CONSIn one of the sections (can't remember which), when assigning a space to a department, I couldn't assign in batch, but by record. That was annoying.
Reason for choosing FacilityQuest
N/A
Vendor Response
Thanks so much, Ron for your kind words and comments. We have enjoyed working with you on a number of big projects. It's great that you mention the data visualizations. On your next project we can explore some solutions for capturing data across multiple spaces; there are techniques now that might not have been available at the time. Thanks again for the feedback!
Replied November 2019
Lauren
Architecture & Planning, 10,000+ employees
Used less than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2017
It's been great, a little expensive, but powerful tool
Conference Room utilization, mobility studies, utilization rates by department, role, floor, buildings, etc.
PROSthe ease of use and ability to use across platforms (ipones, ipads). ease of exporting data into excel and create functional reports
CONSthe numbering system (hard for some users to keep track of locations) and cost is a little expensive (at my last use, it wa per data point, not sure if this has been reduced since then)
Keely
Architecture & Planning, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Software Catered to Activity Analysis
Activity Analysis helps our clients understand how they are using their space!
PROSThis software has some great features which are uniquely designed for activity analysis. It is very helpful to be able to see observer data as it is being recorded; this makes it easy to do back-end data editing. The photo feature is also helpful as it allows you to tag images to a specific location.
CONSThe software can be a bit difficult to navigate since the user interface is not always intuitive. If you have an issue, there is probably a feature which will solve your problem, you just may have to search a while until you find it.
Vendor Response
Keely, thanks so much for your comments. It's especially interesting to know you are finding it useful to take photos at the various observation points. We take seriously your point about how you look for the features you need. We're grateful for your feedback.
Replied November 2019
Christopher
Recreational Facilities and Services, 1 employee
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Great Solution for Space Utilization Data Collection and Processing
Very positive. Extremely useful data to clients and real estate services firms to inform workplace optimization and workforce mobility.
PROSError trapping. Ease of use. Route map creation.
CONSStop tags. But those are no longer required.
Reason for choosing FacilityQuest
Convenience. Functionality. Familiarity.
Vendor Response
Chris, thanks for your comments, especially about error trapping. Yes, it matters to be be able to monitor and intervene quickly when observations show some hints of misunderstanding the instructions.
Replied November 2019