AerieHub Software

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About AerieHub

AerieHub is a web-based building information application designed for facility managers in various industries including education, manufacturing, healthcare, hospitality, and others. This customizable solution provides quick access to critical information needed to support day-to-day operations. AerieHub offers modules for document management, space management, compliance management, and training management. It is accessible from any web-connected device. With AerieHub’s graphical space view, managers can track and access facility details, such as square footage, department space type, equipment information, warranties, maintenance logs, and more. All technical documents and facility drawings can be found within the document module using a secure e-library. With the c...

AerieHub Pricing

Pricing varies based on modules, features and usage. Please contact AerieHub for pricing details.

Starting price: 

$2,000.00 per year

Free trial: 

Not Available

Free version: 

Not Available

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Documents Management Module

AerieHub User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Showing 1 - 5 of 20 reviews

Julie

Company size: 1,001-5,000 employees

Industry: Higher Education

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2022

If I had only done this sooner!!

My overall experience with AerieHub could not be better. They are truly customer-oriented while their competitors are not. I highly recommend their software as it will improve the quality of your life like it has done for me. They make it easier for me to do my job.

Pros

Easy of use, quick reliable access, customize to meet my individual needs!

Cons

I haven't found anything that I don't like but, if I did AerieHub would work with me to adjust it.

Reasons for choosing AerieHub

I chose AerieHub because it is intuitive, easy to use, supported by excellent customer service, with the potential to add new features in the future. It really is the best product on the market.

Reasons for switching to AerieHub

Functionality of other program did not meet my needs. On the surface, the other program was too complicated and it took too much time to get what I needed from it. Also, upon further investigation into other products, I realized that many of them "hold documents hostage" making it very difficult to get them back if the contract ends. AerieHub doesn't do that, which shows that they truly put the customer first.

Response from Aerie Engineering

Wow. Thank you for such a glowing review. We take customer input seriously and are always looking for ways to make information management easier for our users. We believe simple is the new smart! Lori Morton, President

Replied February 2022

Philip

Company size: 201-500 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2022

Documnet and Compliance At Finger Tips

I searched several providers of this type of service and decided to move forward with Aerie Hub! Aerie was not the cheapest nor the most expensive but was a good fit for what I was looking for, for my Facility. I started with just one Module, Document's/Plan's and have grown basically every year since with some new part, then with Compliance, Manual's and continue to add. [SENSITIVE CONTENT] and her Team, [SENSITIVE CONTENT], is typically my contact for questions or uploads and I have answers or uploads completed usually with in just a short period of time after submitting . Always responsive and keep me up to date on the changes and happenings with Aerie Hub.

Pros

Plans Available Immediatately - As with anything computer based you can only get out what you put in, but with Aerie, I have added a lot of Plans and documents both with the assistance and input by Aerie and also the great feature of being able to upload myself! Compliance - I can have my compliance details available for AHJ's in just a few minutes on my surface or through an link for them to access, instead of 7 binders that I used to have to carry around the Facility when with the AHJ. Suggestions/Requests for Features - over the last few years when I notice something is missing or not user friendly, I make an suggestion to Aerie and they vet the process/thought and sometimes I see it added later or not, but I know that I can always make the suggestion and if it betters the product for the Majority it is typically something Aerie will move on.

Cons

When I first started with Aerie, there where several features that where not "user friendly" but I will say this Con is now an Pro, in that Aerie made numerous changes in evolving and upgrading their product, see comments again under Suggestions/Requests in Pro's!

Reasons for choosing AerieHub

Aerie Hub's offer of the types of storage and access I wanted to my Blue Prints at the time and that was my sole reason at the time for choosing Aerie Hub.

Response from Aerie Engineering

Thank you so much for your review. At Aerie, we love getting input and ideas from our customers. Who better to know what is needed than the people doing the work! We strive to be your 'go-to' for all things related to facility information, whether that is facility drawings, O&M manuals, warranties, compliance reports, square footage, or training requirements. Our goal is to simplify your world with thoughtful software design. Lori Morton, President

Replied February 2022

Charles

Company size: 2-10 employees

Industry: Construction

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

February 2022

MNA User review

No complaints with Aerie Hub.

Pros

Ability to locate documents and review them.

Cons

Nothing specific to complain about concerning the software.

Miles

Company size: 1,001-5,000 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2022

Great Facility Tool

I have been using AerieHub before it was a cloud based tool and it has worked great for us. It has saved me and our team countless hours going through documents to find drawings for our use or for the use of our consultants. Oftentimes we are asked by schools to provide them with a drawing of a specific room, area of school or the entire school and this makes those requests a breeze.

Pros

As with most school district facility organizations with limited budgets for employees, most facility people are responsible for multiple things. Since the primary focus of our organization is educating students, things that are not directly associated with education are sometimes not given adequate attention. This product makes it easy for our department to keep track of our drawings and facility documents. We do not have the funds to have a dedicated person attend to our drawings and documents and with tool one is not required. It also makes it easy for architects, engineers and other consultants who need access to our drawings since setting them up on aeriehub is easy.

Cons

Actually for our needs this tool works well. Some of the features that we would like to see are available but for an extra fee. With our limited budget that sometimes makes it difficult. Would love to have some measuring tools available in the base cost (calculating square footage, perimeter, etc.) So lack of these functions in the base tool would be something I would cite.

Response from Aerie Engineering

Thank you for your review. We feel strongly that our software can help make schools safer and healthier. As we grow, we will continue to look for ways to make AerieHub accessible and affordable to clients with varying budget levels. Having said that, we have a measurement tool on our development roadmap for our Documents Module. We are excited about this new feature. Stay tuned! Lori Morton, President

Replied February 2022

Gino

Company size: 10,000+ employees

Industry: Automotive

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2022

CapEx projects Cloud-based repository

We use AerieHub during the last 5 years as a main cloud-based projects documents and drawings repository. AerieHub is a part of the document management systems (DMS) for our General Engineering (GE) department, which is dealing with the project design work for multiple sites in North America. System provides us an easy and secure way to store all our project design documents in one centralized location. The repository or repository clusters can be accesses by all approved team members and managed by our document control administrators, who have been granted admin rights and controls. AerieHub is adapted to our specific project needs allowing to search documents by site, designer company, building, discipline, title or keyword, etc. We frequently use system as a collaboration tool to review and approve documents, broadcast drawings, including 3D models between multiple designers and contractors. We can access construction drawings on any site at any time to verify installation

Pros

Security, Indexing, collaboration, scalability and integration with other PM tools are the major system benefits in my work

Cons

based on my experience, the system shall be adapted to your specific needs and after that a simple training will allow all the members of the team to work efficient

Reasons for choosing AerieHub

Adaptability and scalability

Reasons for switching to AerieHub

AerieHub was adapted to our needs

Response from Aerie Engineering

Thank you for your thoughtful response. Information sharing should not be hard!

Replied February 2022

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