This is very nice easy to use interface for our company to put in Facilities/Maintenance/Real Estate planning requests.

Not many cons as the portal serves it's purpose to get requests submitted but the interface seems a little dated and plain

Space planning, move management, preventative maintenance, and corrective requests are greatly solved at our organization.

There are a lot of modules for this software to choose from. Selecting just the modules you need is a great value creator. The Space Planning module is a great way to get a clear insight on the room data you have. Integration from AutoCAD is perfect.

The user interface had been a challenge for years. They have been making improvements in this area the past few years.

Easy to use for clients, web based interface.

The system as a whole just seems unconnected, ripe with problems and no one with resolutions.

Tabulating individual spaces and gross areas for large hospital buildings across a large portfolio is significantly easier and more efficient with a CAFM software such as Archibus; the AutoCAD/Revit plugin is a major value add. Costs are high for this solution, but some expenses can be drastically reduced by purchasing a perpetual license and hosting the software on your own server. The sales and support experiences are virtual garbage or non-existent. Ultimately the Archibus model is based on bleeding an organization through over-priced licensing and a costly and complicated customization process, however if the need is great it may justify the expense.

It has all of the features necessary to detail and track hospital spaces and associated square footages, including by department number, right out of the box. Compiling data for annual CMS reporting is a relative breeze, especially across a portfolio of facilities. There are a variety of spare fields for use off-the-shelf, meaning customization may be minimal for most basic needs.

As of v24.1, there is no way to add or edit fields as a user, from within the client software. All customization must be done via proprietary code editing on the back-end, making any minor customization complicated, time consuming, and/or expensive. Licensing is per user, making large deployments where many people merely need to view/report on data very expensive. Purchasing through 3rd party vendors is an unnecessary cost add, and they often are less familiar with the product than you'd hope for. By modern standards, the system is old, clunky, and seriously outdated. It works for our needs, and has seen a number of upgrades over the years, however no part of it feels like a modern software/service worth the price.

A solid product covering end to end workflows for all Facilities Management activities. Product interface is user friendly and has many built in features to ease use like multi assigning of work, mobile applications, and the ability to split hours among several work requests in a single entry. Space managing and data management is easier using this product.

Full suite of products to track and manage all Facilities Management activities

occassional loss of functionality with the maintenance console and autocad integration is glitchy

Visual roundings and inspection finding management (our customization) works well and has streamlined the entire compliance process. Revit BIM experiences to this point have been mixed - performance limitations have affected our ability to maintain a full FM model to support operations.

Application is customizable to meet specific business needs - also somewhat of a curse.Moving in the right direction in incorporating Revit BIM - but moving slowly

Upgrades can be very painful and expensive.Asset and work management is on the light side for healthcare compliance, reliability centered maintenanceMobile application can be troublesome, especially with advanced configurations.Smart Client UI is dated and quirky

SF utilization and chargebacks to departments. Current occupancy planning. I attended the training in Boston and found it very useful.

The space console makes it simple to manage space and occupancy for chargebacks. Very easy to export reporting for various different functions.

Data transfers (in) are somewhat tricky to get perfect. I find it takes a while to set things up perfectly for a seamless import without error messages.

I implement Archibus for many years and highly recommend it.

I like the way Archibus integrates multiple applications such as space and move management, on demand work and asset management, all with the same interface and a single database. The software is easy to use and can be easily shared with business users, administrators and department managers. There are many ready reports that can also be modified, and new reports can be created with the Report Wizard. The Mobile Framework makes the system usable to survey space, book rooms, request work, update work tickets etc.

Archibus is not the least expensive software.

Using Archibus v25.4 and love the new look of it. In this new version, the Move Management Module is mostly updated. I like they way we can easily navigate the system and new features that has been added.

I would say from the Asset Management Module some features could be added and improved. Per example, when adding multiple assets, it would be useful if we can add the cost information for all the bunch of the assets created. For the moment, we can only enter the information one by one and it's really not practical if you want to manage a bunch of assets will all the financial aspect information...Either you cannot select a bunch of assets to make certains actions in the system... Lots of time wasting...

Enterprise Asset Management is a central standardized relational database that gives you control over every asset within your defined space. Everything in a space is an asset. Based on your role within the company you can get access to what you are responsible to do, with ease.

Data is everything! Users have data all-over the place on various mediums, the challenges is to get the data, normalise, set a standard for the data. Import data into ARCHIBUS via standard data templates is easy and quick.

Space and Lease Management modules have good functionality. Implementation partner is able to make some customizations specific to the client

ARCHIBUS releases a software update quarterly. These releases do not appear to be tested extensively as there are a good number of bugs that when reported to ARCHIBUS are fixed in the next release and not in the version with the actual issue. ARCHIBUS relies on implementation partners for implementation and support of their software. This creates a situation where the implementation partner and client has limited influence on when and what enhancements and bug fixes will be addressed.

The breadth of business processes it covers. We use it for space management, move management, maintenance, green building, and hoteling.

Lack of access to Business Process Experts from Archibus HQ, capable of explaining how the standard business processes were conceived and are expected to function. Every time we want to find out how the system covers certain business processes, it's a continuous reverse-engineering exercise from scratch, starting from the online help down to trial-and-error attempts.

Overall I like using the software and do believe it has made my job a lot easier.

I like that it gives you the ability to utilize it for multiple purposes whether it be space planning and move management, asset tracking, or managing Real Estate and even processing payments.

There are definitely some additional features that I wish Archibus was able to implement. Most Software Admins are not in favor of customizing the system and leveraging out of the box functions, so I wish there were more Out of the Box features that could be implemented.

I have used Archibus for over 20 years now. Couldn't imagine using any other software for IWMS.

There is really a lot I like about Archibus. The way it can integrate with HR systems such as WorkDay and other ticketing systems like ServiceNow have proven to be invaluable.

You can use this software out of the box, but for it to do most functions more efficiently you have to customize it which adds to the expense of owning it.

Overall good, but don't like it becoming so corporate and impersonal. I miss human interaction with ARCHIBUS Tech Support.

Being able to track space and people from ARCHIBUS is a must for us.

The upgrade process has gotten complicated.

Great tool to track space and move personnel around

The fact that the software cannot be purchased and owned anymore. Terrible! GREED is a good operative word for the company that owns this software! It should not be allowed by law to make customers continually lease this software and never own it!

that our department can see what everyone else is working on so that we can help each other out when needed

can sometimes run slow or have down time due to system updates

None so far other than the single sign on allowing out entire campus to easily submit work orders

The single sign on for work order submission and the fact that it holds a great deal of data. I like that it has a space module but we didn't purchase it unfortunately

the reports available with this software are a joke, can't get any data out from what you put in. It will be very hard for management to use reports available for budgeting or scheduling unless we pay extra for each specially made report

Easy to use and easy to configure, and some degree easy to customize

sometime hard to troubleshoot technical issues

Overall the experience with the product is good, it helps our staff easily manage and visualize many different aspects of the business.

The comprehensive suite of features is the biggest reason for choosing this software. It has an immense number of features and is easy to customize.

Current Mobile app has performance and usability issues. It is of note that they are in the process of replacing this application.

Put all tasks in one program.

Able to use with everyday task , work orders and preventive maintenance all in one program without a lot of switching.

This program is very slow to go to the next task. There are too many unnecessary clicks to get where you need to go.

I like how archibus has multiple features along with multiple uses for different departments

I found the training to use the system did not focus on my company but more general use

Ease of use when tracking people and assets in plans

Upgrade cycle is non stop and can get expensive

ARCHIBUS reduces complexity through native business intelligence. ARCHIBUS turns BIM, GIS and Mobile into powerhouses that accelerate understanding of your real estate portfolio, workspaces, and operations, and speeds business processes. The latest advance in features and functionality has been designed to simplify your work, without adding technical complexity, by automating the flow of information from property design & build phases - to full asset lifecycle management of the global portfolio.

Easy to use and understand.

Navigation was a little difficult to understand at first.