AssetWorks

RATING:

4.2

(10)
Overview

About AssetWorks

Assetworks' Asset Management Software is a cloud-based asset management solution for businesses of all sizes. The solution can be used in industries such as K-12 education, higher education and state and local government. It enables organizations to incorporate their policies, procedures and methods into the solution. Asset Management Software offers a centralized location to collect and record information about the company's fixed assets that can be accessed by users in real-time. It captures information such as asset location, transfer details, maintenance notes, repair tracking and more. AMS also keeps a history of each asset, from acquisition through disposal. AMS allows companies to run reports, including standard asset, depreciation and GASB. It also he...

AssetWorks Pricing

Starting price: 

$2,500.00 one time

Free trial: 

Not Available

Free version: 

Not Available

Create New Asset Form

AssetWorks Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for AssetWorks

10 Reviews

alan

Government Administration, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

user friendly

been a good experience overall. get timely help when needed.

PROS

not difficult to navigate. easy to go back and find things from past.

CONS

2 things when we go back to find a created invoice from the past it puts the current date in for the invoice if you need to print it out. for example i need to show proof that an item was invoiced and invoice was done on 2-4-2019 well it is easy to find that invoice but when printed out it will put in today's date 3-12-2020. other thing is when creating a transfer on item like car or pick-up truck there is no type of class code to select. would hel if there was a code for say vehicle to cover that.

Vendor Response

Thanks for your review! We're glad you find AMS user friendly, and that our support has been timely and helpful. Your feedback will be sent to development and will be considered for future updates. Thanks again!

Replied March 2020

Ashley

Education Management, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2018

Review

PROS

Being able to have all the asset info in one place

CONS

Complex importing, search defaults back to standard settings making searching more complicated than needed, too many layers to navigate to enter purchase/financial info.

Vendor Response

Ashley, thank you so much for your honest feedback, and for the positive review of our Customer Support team! We take customer care very seriously, and mean it when we say that we're always here to help. Thank you also for your feedback on importing functionality. We are continuously seeking ways to improve our product and customer experience, and can't do that without your input. Tami, our K12 Fixed Asset Management Consultant, will be reaching out soon to learn more about your importing needs.

Replied September 2018

chastity

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed April 2018

It's easy to use, but i wish there was certain functions that was there.

PROS

easy to use and change what you need; that's all I have to say about this.

CONS

not easy to assistance needed to transfer, wish it had a feature to help with actually doing inventory, scanning features without having to go into a different software. wish it was all integrated without having to update manually.

Vendor Response

Chastity, thanks so much for the feedback! We're glad you find the system easy to use but wish we could better meet your needs for features and functionality. We're actually working on a great new mobile inventory solution as we speak! We'd love to learn more about your dream system. Please reach out to our support team when you get a chance by e-mailing AWSupport@assetworks.com.

Replied May 2018

Jose

Higher Education, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

AssetWorks is a solid performing platform

we rely on this software to maintain an accurate inventory of District assets. it is a useful tool when processing out equipment that is obsolete. we also use this system with capital projects and audit assistance. we have a solid relationship with the various members of the AMS team, always helpful and striving to find solutions to our questions or particular issues.

PROS

the system is very intuitive, reports easy to run. the screens are easy to switch back and forth when working on a detailed entry.

CONS

it was quite different from previous software platform so there was a learning curve, but the support team was extremely helpful with this.

Jason

Non-Profit Organization Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

ASSET WORKS

Keeping up with our inventory is fast and easy.

PROS

AMS is very easy to use and self explanatory.It is very easy to find reports,add a asset or delete a asset. The customer support is fast and very helpful with all problems.

CONS

The only thing i would change is to make a inventory item easier to find by typing in what kind of item I am looking for.

Vendor Response

Thank you for your review, Jason! We're very glad that you find AMS easy to use. We'll keep your feedback in mind for future updates. Thanks again!

Replied March 2020

Lisa

Government Administration, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Tedious

PROS

The ease of it. Once you learn the program, you can zoom through.

CONS

Photos uploading could be easier. Also, could be easier to view accounts for new employees that may not know the system as well.

Vendor Response

Thanks for the review, Lisa! Our team works hard to ensure AMS is user-friendly, so we're glad you find it easy to use! Your feedback is being sent to development, and will be considered for future updates. Thanks again!

Replied March 2020

Milaca

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2018

The staff was friendly and helpful

PROS

All of the information you can have for each piece of property from purchase to retirement and all of the tracking in between.

CONS

Not being able to look up employee's with there S number or identification number. That inventory is a separate module and is not included in the base module of AMP.

Vendor Response

Milaca, we appreciate your review and feedback on our software! Thanks so much for the 5/5 on customer support. That's something we take very seriously. As far as being able to look employees up by their identification number, we can help with that! We'll have Dean with our customer success team get in touch!

Replied May 2018

Stacey

Education Management, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

Great Product

I have been very pleased the past three years I have used this software.

PROS

The software is user friendly. The layout is very nice and clean, easy to read and navigate through.

CONS

I dislike the search option, the previous version is much better with for this option.

Vendor Response

Hi Stacey, thanks so much for leaving a review, and for sharing your satisfaction with us! The team here at AssetWorks is thrilled to hear such good feedback, and we're proud that you find the software easy to read and navigate. We'd love to speak with you about your ideal search options. We'll have Tami, our K12 Fixed Asset Management Consultant, reach out to learn more!

Replied September 2018

Derek

Government Administration, 5,001-10,000 employees

Used weekly for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2017

AMS Asset Management allows us track assets and inventory

Product provides good value for the cost

PROS

Ability to track assets across agencies -- input serial numbers and keep track of depreciation. We are able to move assets around from agency to agency easily.

CONS

The inability to input data into the system electronically from other systems or EDI from other vendors databases.

Marc

Government Administration, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2018

Assetworks review

The support is great. The report writing needs improvement.

PROS

I like the amount of fields I have for input.

CONS

The report writer could use improvement. I would like to be able to write a report using any field.

10 Reviews