CAFM Explorer vs UpKeep

RATING:

4.0

(26)

CAFM Explorer has 26 reviews and a rating of 4 / 5 stars vs UpKeep which has 1326 reviews and a rating of 4.64 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (26)
4.6 (1326)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
January 20, 2018
February 9, 2024
Pros/Cons
  • Pros

  • Excelent , intuitive, fresh, modern interface. Powerful data analysis and reporting tools.
  • Reporting function is great with some really useful standard reports available. The widgets on the CAFM today page are useful and are now displayed in our office on a large screen for all to see.
  • Cons

  • It has been so hard to make changes in the system once you have allocated buildings.
  • Can be costly to make any basic changes ie adding/removing columns off the valuation/compelteion report. Nedds more financial attributes.
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  • Pros

  • I love how user friendly it is. I also love how fast the response time is.
  • I like the ease of use and having the app is very handy. It's a good way to communicate with the team.
  • Cons

  • System seems to freeze up a lot... annoying when it happens and starting over means losing what you just typed.
  • Development team seems restricted on what they can and cannot do while finalizing the program for users.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2018

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos