# CivicPlus Recreation Management Software Reviews, Demo & Pricing - 2026 > Review of CivicPlus Recreation Management Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/cafm/civicrec-profile --- [Home](https://www.softwareadvice.com/) / [Facility Management Software](https://www.softwareadvice.com/cafm/) / CivicPlus Recreation Management Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/cafm/civicrec-profile/reviews/) # CivicPlus Recreation Management 2026: Benefits, Features & Pricing Wondering if CivicPlus Recreation Management is right for your organization? Our Facility Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview CivicPlus Recreation Management 4.3 [(47)](https://www.softwareadvice.com/cafm/civicrec-profile/reviews/) Pricing Pricing available upon request ### About CivicPlus Recreation Management CivicPlus' Recreation Management solution is designed exclusively for local parks and rec departments by former parks and rec leaders. Its comprehensive activity, facility, membership, staff, volunteer, and point-of-sale features are easy for staff to update and custom-configure each season. In addition, its intuitive navigation and integrated online payment functionality make it easy for people to sign up for classes, reserve facilities, and pay for memberships online, from any device, at any time of the day or night, boosting department revenue and community engagement. With residents self-servicing their needs online, recreation staff members have more time to focus on the necessary community activity programing and park and facility maintenance initiatives, fostering positive resident interactions and improving the civic experience. Pricing is available upon request and support is extended via documentation, phone, email and other online measures. Wondering if CivicPlus Recreation Management is right for your organization? Our Facility Management Software selection experts can help you in 15 minutes or less. ## CivicPlus Recreation Management User Interface ## Popular CivicPlus Recreation Management Alternatives Main Product CivicPlus Recreation Management 4.3 [(47)](https://www.softwareadvice.com/cafm/civicrec-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.09Value for money - 4.45Customer support - 3.97Functionality Pricing Available upon request Get Price Alternative Product [MyRec.com](https://www.softwareadvice.com/registration/myrec-com-profile/) 4.5 [(166)](https://www.softwareadvice.com/registration/myrec-com-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.62Value for money - 4.85Customer support - 4.28Functionality Pricing Starting at $3445.00 per year Get Price Alternative Product [RecDesk](https://www.softwareadvice.com/membership-management/recdesk-profile/) 4.6 [(100)](https://www.softwareadvice.com/membership-management/recdesk-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.69Value for money - 4.83Customer support - 4.29Functionality Pricing Starting at $3835.00 per year Get Price Alternative Product [DSE Rec](https://www.softwareadvice.com/product/523032-DSE-Rec-Center/) 4.9 [(21)](https://www.softwareadvice.com/product/523032-DSE-Rec-Center/#reviews) Ratings Breakdown - 4.86Ease of use - 4.76Value for money - 4.90Customer support - 4.52Functionality Pricing Available upon request Get Price Alternative Product [ACTIVENet](https://www.softwareadvice.com/membership-management/active-net-profile/) 3.9 [(83)](https://www.softwareadvice.com/membership-management/active-net-profile/reviews/) Ratings Breakdown - 3.59Ease of use - 3.74Value for money - 3.84Customer support - 3.90Functionality Pricing Starting at $20.00 one time Get Price Alternative Product [RecTrac](https://www.softwareadvice.com/product/465479-RecTrac/) 3.7 [(23)](https://www.softwareadvice.com/product/465479-RecTrac/reviews/) Ratings Breakdown - 3.17Ease of use - 3.57Value for money - 3.77Customer support - 3.96Functionality Pricing Starting at $0.01 one time Get Price ## CivicPlus Recreation Management Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version All Plans Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## CivicPlus Recreation Management Features - Popular features found in Facility Management Alerts/Notifications Calendar Management Facility Scheduling Inspection Management Inventory Management Maintenance Scheduling Preventive Maintenance Reporting/Analytics Space Management Vendor Management Work Order Management - More features of CivicPlus Recreation Management Access Controls/Permissions Accounting Activity Management Activity Tracking API Attendance Management Audit Trail Barcode/Ticket Scanning Billing & Invoicing Booking Management Check-in/Check-out Child Care Class Scheduling Communication Management Contract/License Management Customer Accounts Customer Database Customizable Forms Customizable Reports Data Import/Export Document Management Document Storage Electronic Payments Email Management Event Calendar Event Management Event Scheduling Event Ticketing Facility Management Family Memberships Historical Reporting Inventory Tracking Invoice Management League/Team Management Membership Management Merchandise Management Multi-Location Point of Sale (POS) Real-Time Data Recurring/Subscription Billing Registration Management Reminders Rental Management Reporting & Statistics Self Service Portal SMS Messaging Third-Party Integrations Volunteer Management Wait List Management Website Integration Workflow Management ## CivicPlus Recreation Management Integrations Elavon Integration rated undefined from -1 review Global Payments Integrated Integration rated undefined from -1 review ## CivicPlus Recreation Management User Reviews Overall Rating 4.3 Ratings Breakdown 5 62% 4 19% 3 11% 2 4% 1 4% Secondary Ratings Ease of Use 4.1 Value for money 4.1 Customer support 4.5 Functionality 4.0 Matthew A. Verified reviewer Government Administration 1001-5000 employees Used monthly for less than 2 years Review source Reviewed November 2018 Easy Web-Based Site Management 4 Good. Ratings Breakdown 3 Ease of use 3 Value for money 4 Customer support 2 Functionality Pros: CivicPlus is easy to use once you get used to the interface, and it's super easy to flow between using the web and editing the page. Cons: There are areas where I would like greater functionality, especially in placing photos and certain other special elements. Vendor Response Thank you Matthew for your review. We did notice your review is of CivicEngage, another product of CivicPlus, which is our website and content management software and not of CivicRec. We always love hearing feedback from clients and encourage you to reach out to your Client Success Manager directly about any questions or concerns regarding CivicEngage. Thanks, CivicRec Team Replied February 2019 Read More TS Todd S. Marketing and Advertising 51-200 employees Used daily for less than 2 years Review source Reviewed December 2016 Gwesome Software with Continual Development 5 We are a city organization in Idaho and we've been working with Rec1 for about a year now and our experience has been excellent. The software had a few small bugs and didn't do 100% of what we wanted when we signed up but that quickly changed. Rec1 worked though every "demand" we had and were very pleasant and knowledgeable with all that their software can do. They never remove features or functionality but are continuing to grow and expand their accounting, user interface, and POS management and to this day accomplishes everything we want in a recreation/POS/facility software. Accounting is also streamlined and easy to use. A cool feature is the customer roadmap where you can submit or vote on ideas for further development. There were even times they developed new parts of the software simply because we asked. For the cost of 1% of our revenue, this service it's absolutely worth every penny! Our only complaint when compared with other software companies comes from the lack of phone support. They do have an emergency line but generally, correspondence is done through email. Having the ability to pick up a phone and immediately talk with an expert would be nice rather than the unknown timeframe of email (although still fairly quick). Overall I'd give this software 4.8/5 stars Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: They never remove features or functionality but are continuing to grow and expand their accounting, user interface, and POS management and to this day accomplishes everything we want in a recreation/POS/facility software. Accounting is also streamlined and easy to use. A cool feature is the customer roadmap where you can submit or vote on ideas for further development. There were even times they developed new parts of the software simply because we asked. For the cost of 1% of our revenue, this service it's absolutely worth every penny! Cons: Our only complaint when compared with other software companies comes from the lack of phone support. They do have an emergency line but generally, correspondence is done through email. Having the ability to pick up a phone and immediately talk with an expert would be nice rather than the unknown timeframe of email (although still fairly quick). Vendor Response Thank you, Todd! It's our pleasure to work with you and the City of Rexburg! Replied December 2016 Read More JW Jean W. Verified reviewer Recreational Facilities and Services 11-50 employees Used daily for more than 2 years Review source Reviewed July 2023 Not customer friendly. 2 We needed PCI compliant and got stuck with this platform that may be good for larger cities but not good for small entities. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: Might be great for large cities with many facilities and programs. Cons: main complaints are from customers are that it is too difficult to use and they don't like that so much personal information is asked upon registration. front office complaints are it has too much on the individual pages (filters, search parameters required) that it is overwhelming and no ability to send a clear and concise invoice. receipts are confusing with much unneeded information on them and no way to simplify or customize it to our needs. requests to support leads to work orders that go on a list and have yet to be touched. there is more but i don't have the time to list Reasons for choosing CivicPlus Recreation Management dont know Read More SH Shelly H. Recreational Facilities and Services 501-1000 employees Used daily for less than 2 years Review source Reviewed July 2017 Customer Support is top of the line and software is constantly improving. 4 It has improved the quality of customer services by: making scheduling of reservations quicker and easier, allows for online customer rentals and availabilities, decreasing double bookings, increasing sales totals, improving tracking of rentals and allows for ease of tracking reservation and accounts receivable by the reporting features. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The software is customizable to support whatever needs arise. This program has improved our customer sales and customer satisfaction by allowing customers to access our calendar online and schedule and pay for reservations themselves. The reports menu is fantastic! Manage bookings, accounts receivable, refunds, and make custom reports to fit whatever your need. . The options for reporting are endless. The customer services reps are ALL amazing. friendly, well-trained and always willing to go above and beyond to provide whatever help is needed to get you the answers you need to any questions, how to preform a task, technical problems and even operator errors. (That I am famous for!) Very rarely is there system ever down. I've worked on this system for one year and have only had 2 instances that the system has been completely down, one of which I know was involving a power outage in the area of their main offices. All in all, this program as greatly helped me to perform my job functions to a much higher standard than before we began using it. Cons: When system updates are rolled out (typically on a monthly basis, there are some glitches that effect the quality of the software for a brief period of time. As they make improvements to some areas, it may cause a small issue in other areas of their software. A simple phone call to notify them of this will usually correct the problem within minutes or at the very least make them aware of it and get their tech department working on a fix for the problem. Read More NS Nikki S. Verified reviewer Recreational Facilities and Services 51-200 employees Used daily for more than 2 years Review source Reviewed October 2020 Good product, still working out kinks 4 CivicRec has been a much needed upgrade in registration and reservation software for our department. Support from CivicRec has been good. Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: The software allowed us to easily transition to online registration and reservations. It's intuitive and easy for our part timers to pick up as well as the public. It also mirrors our city's website so it provides a consistent look for our end users. Cons: Still have some kinks to work out that we find while working through things that come up. It's not as customizable to our programs as we would like (specifically with drop in programs) but we have found work arounds. The implementation/ building out was a lot of work but once it was done the software was easy to use. Reasons for choosing CivicPlus Recreation Management Best value for the price, ease of use, and quality of product. Reasons for switching to CivicPlus Recreation Management Class was becoming obsolete and switching to Active net. We were not happy with Active and wanted a change. Vendor Response Thanks for your review! We are so glad that CivicRec has proven helpful for your organization. Thanks for being part of the #CPfamily and using CivicRec. You may find our Quarterly Enhancement webinars helpful. The webinar provides instruction on product updates and new features along with tips and tricks for getting the most out of the CivicRec solution. Check the Resources section of the CivicPlus.com website to register for our next webinar. Past webinars are also available. Replied November 2020 Read More SZ Steve Z. Verified reviewer Recreational Facilities and Services 11-50 employees Used daily for less than 12 months Review source Reviewed September 2023 Do Not Recommend 1 The problems with Civic.rec are abrupt and numerous. Unreliable software filled with glitches and poor website formatting and management. Poor customer service filled with no answers but work arounds to the problems. When discovering that Civic.rec could not communicate with Yahoo emails we were told to create a VPN instead of the website doing the obvious thing and working to find a solution with Yahoo. They were not up front with just how poorly their tech support is run or the existing issues with the software. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: While it does streamline things it does not make up for how clunk and over all bug filled the site it. Cons: From Facility rentals to Program set up we have encountered copious amounts of issues errors and bugs that exist in the software. Tech support frequently offers work arounds instead of actual solutions to the issues with their product. Read More AE Adriano E. Verified reviewer Government Administration 1001-5000 employees Used daily for more than 2 years Review source Reviewed October 2020 I Would Cautiously Recommend CivicRec 3 My experience with CivicRec has been overall positive, yet I would still cautiously recommend the product. Ratings Breakdown 3 Ease of use 2 Value for money 2 Customer support 3 Functionality Pros: CivicRec was a big leap forward from the previous system we used. What I like most about CivicRec is how efficiently it allows our agency to rollover hundreds of programs from previous sessions. Cons: CivicRec doesnt have an interactive facilities booking calendar, which is a feature that many of our customers have asked. This calendar would allow for customers to view the availability and book sports fields and park shelters. CivicRec also lacks a robust sports leagues management module. Reasons for switching to CivicPlus Recreation Management The product we switch from was extremely outdated and the company had no plans to invest in R&D. Vendor Response Thanks for your review! We are so glad that CivicRec has proven helpful for your organization. Thanks for being part of the #CPfamily and using CivicRec. You may find our Quarterly Enhancement webinars helpful. The webinar provides instruction on product updates and new features along with tips and tricks for getting the most out of the CivicRec solution. Check the Resources section of the CivicPlus.com website to register for our next webinar. Past webinars are also available. We appreciate your feedback very much. Replied November 2020 Read More BN Brandon N. Verified reviewer Government Administration 51-200 employees Used daily for less than 2 years Review source Reviewed October 2020 Good Product for the Money 3 Implementation was very smooth and the product has met most of our needs. We hope that as CR grows so does its ability to create new requsted features at a much more rapid rate. Ratings Breakdown 3 Ease of use 5 Value for money 4 Customer support 3 Functionality Pros: 1\. Deployment was very smooth, CivicRec provides on site and remote training for end users which is invaluable. The trainers where knowledgeable about the product and very honest. 2. Very easy to create new programs, activities, and facilities. Cons: 1\. New feature requests are very slow to be developed even with alot of community backing on changes 2. Reporting features could stand to be improved. Especially financial reporting, the system does produce accurate reports. But running the wrong report will cause headaches as some reports such as a transaction report can differ significantly from a GL report. Reasons for choosing CivicPlus Recreation Management Cheapest solution that still met all of our needs. Vendor Response Thanks for your review! We are so glad that your CivicRec implementation went smoothly. The CivicRec team continues to identify opportunities to update the software with features and functionality to meet the needs of parks and recreation professionals, especially with regard to reporting. Stay tuned! Thank you for being part of the CivicPlus family and a CivicRec client! Replied October 2020 Read More DW Dana W. Verified reviewer Computer Software 5001-10000 employees Used other for less than 2 years Review source Reviewed August 2021 Not user friendly or mobile device friendly at all 1 The previous product Pinellas County used wasn't great, but at least it worked properly. I'd give the prior software a 7 and CivicRec a 1 on a scale of 10. Although I buy software companies for a living for one of the largest vertical market software holding companies in N America, this is not a biased review, as we do not currently own any parks and rec software. This is 100% based on the fact that I've been camping at Ft Desoto 2x/yr for 12 years and ever since they changed to CivicRec I've had many challenges reserving campsites. I hope Pinellas County changes vendors. Ratings Breakdown 1 Ease of use 1 Functionality Pros: Honestly, and I'm sorry to say this but nothing. It barely works. Cons: 1- It is unusable as a mobile web page because the left vertical menu bar with the date selection for making campsite reservations doesn't exist. 2- There is no app for this in the android play store to try to mitigate issue #1. 3- When you select "desktop site" on a mobile device, you can then select dates, but the subsequent list/grid is missing more than 100 campsites out of 236 total (Ft Desoto in Pinellas County, FL). This is not because the sites are already reserved, that's addressed with red color coding. They just simply don't exist in the list or grid views. So I tried on my desktop. Same problem- over 100 campsites missing completely. I checked multiple dates, same problem. 4- You cannot view available sites without creating a user profile and logging in. Reasons for switching to CivicPlus Recreation Management Unknown Read More JB Jason B. Verified reviewer Recreational Facilities and Services 51-200 employees Used daily for more than 2 years Review source Reviewed October 2020 Great Recreation Software 4 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: It has made setting up leagues for athletics much easier. We are able to rollover from season to season very easily. I also set up a number of large rentals for different groups, and am able to do so very quickly. Cons: At times trying to get a report sent to your email can be very delayed. Reasons for choosing CivicPlus Recreation Management Ease of use Reasons for switching to CivicPlus Recreation Management August 2017 Vendor Response Thank you so much for your review. We are glad that CivicRec is intuitive and efficient to use. The CivicRec team continues to identify opportunities to update the software with features and functionality to meet the needs of parks and recreation professionals, especially with regard to reporting. Stay tuned! Thank you for being part of the CivicPlus family and a CivicRec client! Replied October 2020 Read More Showing 1 - 10 of 47 Reviews [See All Reviews](https://www.softwareadvice.com/cafm/civicrec-profile/reviews/) ## CivicPlus Recreation Management Popular Comparisons [MyRec.com vs CivicPlus Recreation Management](https://www.softwareadvice.com/cafm/civicrec-profile/vs/myrec-com/)[RecDesk vs CivicPlus Recreation Management](https://www.softwareadvice.com/cafm/civicrec-profile/vs/recdesk/)[ACTIVENet vs CivicPlus Recreation Management](https://www.softwareadvice.com/membership-management/active-net-profile/vs/civicrec/)[CommunityPass vs CivicPlus Recreation Management](https://www.softwareadvice.com/cafm/civicrec-profile/vs/communitypass/) ## Other Top Recommended Facility Management Software [MaintainX](https://www.softwareadvice.com/cmms/maintainx-profile/) **4.8** (1037) Recently recommended **81** times [Click Maint CMMS](https://www.softwareadvice.com/cafm/click-maint-cmms-profile/) **4.8** (121) Recently recommended **71** times [Coast](https://www.softwareadvice.com/product/246342-Coast/) **4.7** (101) Recently recommended **65** times [FMX](https://www.softwareadvice.com/cmms/fmx-profile/) **4.7** (420) Recently recommended **50** times Stuck Between Options? 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