We have yet to find a problem or something we do not like.

Very easy to create new programs, activities, and facilities.

I do however have GREAT service from the phone and online chat feature. Those team members are quick to respond, ask for details to better understand and provide an accurate and effective result.

Staff is friendly, specific, quick to respond, and always there to help. Out of all the customer service needs with online services I have used over the years, Rec1 staff have clearly been the best.

There are quite a few basic very poor database development programming problems. Starting with problems with keeping the unique identifiers - unique.

This is a benefit when you have multiple admins as each person may work with different set ups easier.

The training was informative and the trainers were great at showing examples with our facilities, not just a mock up/sample facility. The functionality is great and very user friendly.

CivicPlus is an overall great company and their products are extremely useful.

The ease of use makes for ease in training and public use.

For the cost of 1% of our revenue, this service it's absolutely worth every penny.

A simple phone call to notify them of this will usually correct the problem within minutes or at the very least make them aware of it and get their tech department working on a fix for the problem.

Implementation was very smooth and the product has met most of our needs. We hope that as CR grows so does its ability to create new requsted features at a much more rapid rate.

So, if a user only selects 19 days out of the 20 max they can schedule the system only charges them $117 instead of the $124 I want charged.

As we complete the event or programming entry, our catalog of programs is done. The reporting options are expansive and extremely useful for budgeting purposes, program evaluations and trends.

My experience with CivicRec has been overall positive, yet I would still cautiously recommend the product.

I supported renewing the contract and I need my staff to be behind that decision. I need them to be confident in your product and customer service.

At times trying to get a report sent to your email can be very delayed.

In the set up of these facilities there is no way to set up the $124 rate.

Our only complaint when compared with other software companies comes from the lack of phone support. They do have an emergency line but generally, correspondence is done through email.

This is not a major problem but more so a minor inconvenience.

User Friendly, Seamless Integration and Endless Customization.

Sometimes it's a little confusing to work through all of the options, especially when you're not spending all day every day in the map.

Customer service has been great throughg our years with Concept3D, and I can definitely say the tool has only improved in that time. An eye for design pairs well with the solid functionality.

When we first started, wayfinding was included, but now is an extra cost. Our students miss the wayfinding feature.

The ease of use, especially during set up was my favorite thing by far. I appreciated that Concept3D had an icon library set up, that was helpful in setting up the layers we wanted on our map.

It's incredibly easy to use on the front and the back end. Has some great features and we really like how you can create multiple tours.

We have a building that will be finished in a couple years, so there were just design documents to use of it, and Concept3D did amazing at adding it to the map.

Ease of use for our digital users. Intuitive and mobile friendly.

It did take a couple of stops and starts to get the hang of the software.

I love the detail that the graphics team puts into the 3D map to make it look as accurate as possible. I am also impressed with how mobile friendly it is.

The Concept3D interactive map product is visually stunning and provides amazingly accurate representations of our campuses.

The back end editor is a little cumbersome and confusing.

Concept3D Offers a Fantastic Product with Useful Features and Reliable Customer Support.

The people have been great to work with and the program is fantastic.

Great product, huge benefit to our campus community.

The production team are amazing with render changes. I'm always so impressed at how closely the artwork resembles campus.

And Concept3D customer support is always helpful.

We also love the 360 tour itself, as this is a fantastic way to showcase our campuses and bring a personal touch to who we are as a university to those not yet familiar.

Some were out of date, all of them were hard to really navigate in relation to our actual campus.

We had a hand-drawn customized map that was difficult to maintain.

It's a unique and attractive tool to help promote our university and to assist the thousands of visitors and new students who come to our campuses each year.

The maps are a really cool interface and our users love to interact with them.

CMS is somewhat of a learning curve to get used to and has a few quirks about it. Customization options can sometimes seem limited to more web savvy users who may want to add their own styles.

This software created a beautiful, useful rendering of our campus. It really allowed our beauty to shine through.

We have been very fortunate to have worked with a dynamic and engaging company like Concept3D.

US Dollar

CivicPlus' Recreation Management solution is designed exclusively for local parks and rec departments by former parks and rec leaders.
 
Its comprehensive activity, facility, membership, staff, volunteer, and point-of-sale features are easy for staff to update and custom-configure each season. In addition, its intuitive navigation and integrated online payment functionality make it easy for people to sign up for classes, reserve facilities, and pay for memberships online, from any device, at any time of the day or night, boosting department revenue and community engagement.
 
With residents self-servicing their needs online, recreation staff members have more time to focus on the necessary community activity programing and park and facility maintenance initiatives, fostering positive resident interactions and improving the civic experience.


Pricing is available upon request and support is extended via documentation, phone, email and other online measures. 



LongDescription

Employee Management

Electronic Payments

Barcode/Ticket Scanning

Price/Margin Management

Recurring/Subscription Billing

Contract/License Management

Child Care

Credit Card Processing

Family Memberships

Registration Management

Calendar Management

Activity Management

Facility Management

Rental Management

Booking Management

Membership Management

Forms Management

Event Ticketing

Website Integration

Activity Dashboard

Alerts/Notifications

League/Team Management

Event Management

Billing & Invoicing

Facility Scheduling

Customizable Forms

Visitor Registration

Check-in/Check-out

SMS Messaging

Class Scheduling

Historical Reporting

Workflow Management

Reporting & Statistics

Reporting/Analytics

Point of Sale (POS)

Document Management

Customer Database

Customizable Reports

Customer Accounts

Document Storage

Access Controls/Permissions

Activity Tracking

Invoice Management

Wait List Management

Attendance Management

Merchandise Management

Communication Management

Data Import/Export

Multi-Location

Self Service Portal

Audit Trail

Inventory Tracking

Real Time Data

Event Scheduling

Email Management

Reminders

Volunteer Management

Event Calendar

Third-Party Integrations

Inventory Management

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

CivicRec

In Person

Live Online

Webinars

Videos

Concept3D is a cloud-based mapping platform designed to help businesses in healthcare, education, hospitality and other sectors design 3D maps and virtual tour experiences for clients. With the built-in content management system (CMS), administrators can store and organize digital media files including images and videos on a centralized platform.


Key features of Concept3D include collaboration, resource tracking, space planning, virtual engagement, 3D rendering, data visualization and more. Stakeholders can utilize the Mapbox engine to create and edit customizable maps by modifying the map orientation and tile colors. Additionally, clients can view important details including room numbers, emergency exits and accessibility routes using the wayfinding functionality.


Concept3D comes with an application programming interface (API), which facilitates integration with several third-party platforms, such as Localist, ArcGIS, Modo Labs and DoubleMap. Pricing is available on request and support is extended via phone, email, FAQs and online measures.



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