All Clearooms Reviews

1-25 of 136 Reviews

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User Profile

Matthew

Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

A simple and effective way to manage your time in the office!

Perfect for what i'm using the platform for. Highly recommend.

PROS

Seeing who has booked spaces allows yourself and your team to organise the right days to come in and collaborate together

CONS

Once you check in, you're unable to move seats if you check out

Helen

Leisure, Travel & Tourism, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Has become an integral business tool for our company

Very easy and quick set up. We get great support from the staff at Clearooms. It is very intuitive and easy to use for those administrating and using.

PROS

Clearooms was simple to set up and train our employees on. All the employees bought into it and manage it themselves now. We have had an office move and changed to a new floor plan which was very easy to change. I liked the cost per desk structure as a pose to cost per user. This seems more sensible pricing.

CONS

There isn't anything I don't like - clearooms is excellent

Reason for choosing Clearooms

Price structure and easy of use. Pricing done by desk not user. This make more sense as you can sometimes only have a few people working in the office.

Michael

Construction, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed September 2022

Easy to Use Software

PROS

The ability to book a desk through my computer or phone

CONS

Unable to make part-day bookings on mobile.

Vendor Response

Hi, part day bookings is available on the mobile app if its been enabled by your administrator. Just click on the "all day" toggle to off to allow the start and end time to be edited when booking. Regards, Clearooms.

Replied September 2022

Ella

Marketing and Advertising, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Hybrid working made easy with Clearooms

PROS

Quick and effortless desk and meeting room booking system which is easy to set up and use. An effective tool to help manage hybrid working.

CONS

Nothing. Still evolving in its development and has many new features that we are yet to use.

Thomas

Marketing and Advertising, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

Summit Media & Clearooms

The setup process was super easy and all of our users adopted clearooms with minimal instruction or direction from the IT team.

PROS

Super easy to use and deploy. It has been vital to us implementing our hot desking and flexible office working policies

CONS

I would prefer more control over the frequency and type of reminder notifications to ensure our users do not forget to check into their booked desks

Vendor Response

Thank you for the review Thomas, we have been looking into options around check in notifications and updates will be coming soon.

Replied October 2023

Gagamel

Online Media, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

seamless meeting

Clearooms has connectivity with google accounts and outlook account.

PROS

clearooms provides real time system which allows as to connect with others to handle seamless meeting.

CONS

The meeting on this platform is private

Vendor Response

Thank you for your review, privacy on meetings is an option your administrators can set within Clearooms so it may be worth having a chat with them to discuss making some changes.

Replied November 2023

Blake

Staffing and Recruiting, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

Clear Rooms for Meeting Room Scheduling

PROS

Cheap, cheerful, good support and it's so easy to get set up and for the consultant to use.

CONS

Could do with ability to adjust how the system works, perhaps some additional white labelling but not too fussed about it.

Reason for choosing Clearooms

Cheaper, simpler to use, better layout.

Vendor Response

Thank you for your review. If you could provide more information on the additional white labelling preferences we can add it to our roadmap.

Replied November 2023

Jacob

Financial Services, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Great product, great value

Excellent. Highly recommend. Can't really say too much negative about the company.

PROS

Very easy to use, very helpful customer support and easy to make changes; adding/removing staff, reporting, overview, data export etc.

CONS

Nothing really. Even when I've pointed out bugs to the Clearooms team, they've fixed within a few hours or days.

Reason for choosing Clearooms

Great price, easy and simple to use. The UI and UX are exactly what our business needed, nothing overly complex for a medium sized company with 1 office.

Sujay

Real Estate, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2023

Senior Service Desk

PROS

Online booking- Easy access. User Friendly interfacr

CONS

Everything is good- All fine, customer support should be more active

Michael

Hospital & Health Care, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

Clearooms

Support has been great and the product is well designed and easy to use

PROS

It was fast and easy to setup the system and has great functionality

CONS

Would like to be able to notify certain people based on what department needs to be notified and had to create distribution groups instead

Vendor Response

Thank you for your review. We do have planned development to add manager hierarchy with notification options to the platform in the near future. keep an eye on "whats new" for updates in the new year.

Replied November 2023

Katie

Management Consulting, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Great

works very well

PROS

easy to use - easy to setup new users - very user friendly

CONS

I really like the system - nothing negative to say

Vendor Response

Thank you very much for your review

Replied November 2023

Paul

Media Production, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Does what it says on the tin... and MORE!

[SENSITIVE CONTENT] was brilliant from start to finish and since we launched and the necessary questions, we didn't need anymore help and if i do have a question, i know il get it answered very quick! The app and desktop version are stil working great as well :)

PROS

It is just so easy, I paid extra for the office design as just need a straight forward app that is what i got... training is 5 minutes, to book abd unbook desks is easy and we built it into our network so it is an automatic process...

CONS

There is nothing I didn't like - I didn't take advantage of the meeting room option as we have an add on with TEAMS and OUTLOOK.

Reason for choosing Clearooms

Others that were considered were so expensive and this had a good price structure for what we needed :)

Ben

Public Policy, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

Easy to set up and effective desk management system

PROS

The software was incredibly easy to set up in the middle of the pandemic at short notice, and had easy-to use configurable options to ensure we could get our offices covid secure in a very short amount of time.

CONS

Initially the mobile app felt a bit clunky and could be slow to load, but this has improved a lot recently.

Reason for choosing Clearooms

A colleague had trialled it, recommended we gave it a go, we liked what we saw and it was at an attractive price point.

Liam

Computer Software, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Brilliant desk booking system, was also brilliant to help in covid times

Brilliant experience and any issues ive had, clearooms technical and [SENSITIVE CONTENT] have been brilliant assistting

PROS

Ease of use, very simple to use and setup

CONS

Not much we didnt like, software is easy to use and end users have no issue with it

Emily

Telecommunications, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Innovative and subscription based facilities management software

Ease of use from an owner perspective and also a user. Set up and training is straight froward. Excellent customer service.

PROS

From inquiring about this product to design, installing and implementation this was very straight forward and easy to set up and implement. This allows unique set up for each type of company and also covers H&S elements for use during the pandemic. This is also easily adaptable and can be changed to suit the requirements of the business. I also love the fact this is subscription based, you pay for what you use and can easily be cancelled, if needed. However, this product works extremely well and covers a lot of areas.

CONS

Nothing - I like it all and it is still evolving in it's developement.

Reason for choosing Clearooms

Subscription based, monthly costs, good price point and ease of implementation.

David

Accounting, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Clearooms Review

Clearooms has been very useful in moving our office to a hybrid working enivronment.

PROS

Clearooms is easy to use. It is simple and effective and gives everyone equal chance to book their desks.

CONS

There is not much I don't like about Clearooms.

Rebecca

Marketing and Advertising, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

Kinase review

PROS

I really liked that the floorplan was customisable and that [SENSITIVE CONTENT] helped so much on that. The software was really easily to implement and roll out to all employees

CONS

The inability to book spaces on 15 or 30 min slots. This is an issue raised by a lot of our employees

Reason for choosing Clearooms

The sales process was so much better and the product did exactly what we needed to and not lots of extras. Lots of competitors on the market offer lots of different functions in their product that you then feel like you are paying for stuff you don't need.

Vendor Response

Desks can now be booked in 15 or 30 minute slots (or any time period you wish to set.

Replied September 2022

Tom

Government Relations, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2022

Tom A review

PROS

The app is great - very functional and useful on the commute!

CONS

Sometimes can be buggy, but this is rare

Carl

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Easy to use functional app

Great to use for managing desks for the more staff than desks we have

PROS

Easy to set up and simple to use for all set up on the system

CONS

No Cons at the moment from me and my team

Reason for choosing Clearooms

Trial period was good and decided was all we needed early on

Jessica

Marketing and Advertising, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed September 2022

Clearooms Review

Good - serves its purpose

PROS

Super quick and easy to book and check-in to our open desk policy through Clearooms

CONS

This form could do with improving... not all questions are relevant to me (or clear what is required of me) based on mm user type. E.g. I'm not the admin, so cannot comment on the price! There's no option to even say N/A.

Jonathan

Retail, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2022

Easy to use and ideal for flexible working

PROS

We started using clearooms post lockdowns when we started to move to a flexible working solution. It is a simple way to check when team members are likely to be in the office, and to book your work space.

CONS

There is nothing that I could personally improve here - its easy to use from a user point of view.

Adam

Telecommunications, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Fantastic and Easy to Use

Fantastic Software. Would recommend to anyone with remote workers

PROS

I love Clearooms, its so easy and user friendly. I can see in advance who is in the office and if/when there is space long before I am due. Fantastic product throughout the pandemic and just as useful today

CONS

I am unaware of any Cons of this software

James

Media Production, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Simple and easy to use

Works well with an SSO so no need for passwords etc and the app is good too. never had any problems with it

PROS

Easy to book a desk in a hot-desking office

CONS

Can't go back in time to see who was sitting on the desk on previous days

Vendor Response

Hi, thanks for your review. To see who sat at a desk in the past click on the date (top left) and select any previous date, all the bookings from that day are visible. Hope this helps, Regards, Clearooms

Replied September 2022

Paul

Information Technology and Services, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed September 2022

Excellent to use. Highly recommended

PROS

Great piece of software, Easy to use. Gives me all the options I need when booking a desk.

CONS

No negatives to this piece of software. It does everything I need in order to book a desk.

Claudio

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Best in Class

Good looking and functional App. Usability is also good. More functions would not be necessary.

PROS

Design, Function, Performance, Look and Feel.

CONS

Price.

Showing 1 - 25 of 136 Reviews