--- title: "Click Maint CMMS Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Click Maint CMMS. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Click Maint CMMS is a good fit for you!" source_url: "https://www.softwareadvice.com/cafm/click-maint-cmms-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [CMMS Software](https://www.softwareadvice.com/category/441-cmms/) / [Click Maint CMMS](https://www.softwareadvice.com/cafm/click-maint-cmms-profile/) / Click Maint CMMS Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cafm/click-maint-cmms-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cafm/click-maint-cmms-profile/alternatives/) # Click Maint CMMS User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 125 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 96 reviews (77%) - 4 stars: 28 reviews (22%) - 3 stars: 1 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I like the ability to have public request portals for our tenants to submit maintenance requests and the workflow allows us to review the request before turning it in to a work order. - There are so many items I could list here, but my favorite would be admins have access to an import tool that makes bringing over a mass amount of information smooth and easy to transition. - The QR code feature allows users to submit maintenance requests without logging in, and this has improved adoption. ### Most mentioned cons - the mobile app is missing essential features found in the web version, to upload photos from mobile to word order is difficult, but there is a work around by sending the photo to email then uploading from desktop - Customization is still lacking, but they’re adding new features every month. Because of that, I’m guessing that over the next couple of years, anything that’s even slightly annoying will get addressed and fixed. - No hour meters for mobile equipment, no ability to make our own work orders statues. ## Click Maint CMMS customer reviews Showing reviews 1-25 of 125 (page 1). ### Happy one year user - Overall rating: 5/5 - Reviewer: Brian R. - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered We are very satisfied and we will be continuing our subscription. Having used other CMMS in the past, we feel we're getting our money's worth. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Price is unbeatable. Everything is very easy to set up, to use, and to train our techs to use. We use the QR code feature in parts management regularly and it is well received. Overall, it is exactly what we need and no more, which is good because it is generally uncomplicated. #### Cons Not a whole lot I'd change. Maybe if the reports and KPI's were a little more user customizable I'd use that feature more. #### Reasons for choosing Click Maint CMMS Price and comparable features to more expensive options. #### Reasons for switching to Click Maint CMMS Price and we were no longer in need of all the extra features. #### Vendor response Thank you, Brian! We appreciate your continued support over the past year and are glad to hear Click Maint is delivering exactly what your team needs without being overly complex. It’s great that the QR code functionality and ease of training are making a positive impact, and that you’re seeing strong value compared to other systems you reviewed. We've noted your feedback on reporting and KPI customization....enhancements in this area are on our roadmap. Thanks again for your partnership, and we’re excited to keep supporting your team! Replied April 2026 --- ### Effective & efficient! - Overall rating: 4/5 - Reviewer: Martin B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, the experience has been positive and we are looking to build from good to great as we achieve more functionality and useability. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use for a diversity of tech users in multiple teams. After a couple training sessions, each team was using the program effectively. KPI and reporting features are very useful when tracking deliverables on preventative maintenance and work orders. The facilities technicians can easily track equipment maintenance records and our admin staff can easily navigate the browser UI. The pricing model brings value to our use case and ROI is positive. #### Cons We are still looking to possibly integrate some type of API. Our teams would like to be able to use some type of "form" interface in daily occurring PM's. (rounds & readings) #### Reasons for choosing Click Maint CMMS Cost and overall integrations across multiple sites and staff. #### Reasons for switching to Click Maint CMMS Cost and overall integrations across multiple sites and staff. #### Vendor response Thank you, Martin! We’re glad your teams were able to get up and running quickly and that the reporting, maintenance history, and pricing are delivering value across your sites. We appreciate your feedback on API integration and forms for daily rounds and readings, and we’ll work with you to understand what your teams need as you build on this strong start. The API is there and we should have the meter readings feature ready next month. Replied September 2026 --- ### User friendly CMMS - Overall rating: 4/5 - Reviewer: Meet S. - Verified reviewer: Yes - Industry: Food Production - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros customer support - chat and email options are very help and they resolve all kind of problems in no time #### Cons The platform has so much of potential and ways to integrate their service with all new advance features. Including AI would be awesome. #### Reasons for switching to Click Maint CMMS The previous product was purchased by different company. #### Vendor response We’re glad to hear our support team has been helpful and responsive....it’s something we take great pride in. We also appreciate your feedback on integrations and advanced features like AI. There’s a lot in the works as we continue to evolve the platform. Stay tuned, we’re actively building new capabilities to deliver even more value! Replied March 2026 --- ### IT Specialist - Overall rating: 5/5 - Reviewer: Mindy L. - Verified reviewer: Yes - Industry: Food Production - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This team is above and beyond. The attention they give our company is unheard of. It is very refreshing to work with a company that listens to your needs and works with you to create an environment fit for our fast paced company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There are so many items I could list here, but my favorite would be admins have access to an import tool that makes bringing over a mass amount of information smooth and easy to transition. #### Cons Hard to list this one, any issue we've had, once submitted to the Click Maint team they address it immediately and create a solution for our company. Hard to find a con when everyone tries so hard to make your product successful. #### Reasons for switching to Click Maint CMMS Hippo CMMS was sunsetting and Manager Plus, also known as Eptura Asset, was taking its place. After a full year fo working with them to figure out how to integrate our ERP system, they finally informed us this would be impossible. With only 6 months left to find, configure, create, train, and implement before the loss of our current product Click Maint stepped in to save us from a scary situation. #### Vendor response Thank you so much for the thoughtful review. We really appreciate you sharing your experience with Click Maint and our team. We know how stressful a CMMS transition can be, especially when you’re working against a tight deadline and dealing with integration requirements. We’re glad we could help make the transition smoother and get your team up and running. It’s also great to hear that the import tools have made it easier to bring information into Click Maint. Most importantly, we really appreciate your comments about our team. Listening to customers, responding quickly, and finding practical solutions to their needs is a big part of how we approach customer success. Thanks again for trusting Click Maint. We’re excited to continue working with your team and supporting you as your needs evolve. Replied September 2026 --- ### Easy to Use. Easy to Learn. Easy on the Wallet. - Overall rating: 5/5 - Reviewer: Patrick O. - Verified reviewer: Yes - Industry: Machinery - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered It has been great. Super easy for me to set up people, mange peoples account. Also love that I can mess with their costumer support team via the chat box. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is extremely easy to use and set up. The layout is straightforward, and learning the system is so simple that even someone 100 years old could use it. Another plus is that it costs close to nothing for my company across three different plants, especially compared to competitors. #### Cons Customization is still lacking, but they’re adding new features every month. Because of that, I’m guessing that over the next couple of years, anything that’s even slightly annoying will get addressed and fixed. #### Reasons for choosing Click Maint CMMS Pricing was not even close. To use at all 3 of are plants its pennies compared to the others. #### Vendor response Thank you for the fantastic review! We're thrilled to hear that Click Maint has been easy to set up and use across all three of your plants. Making maintenance management simple, intuitive, and affordable is exactly what we strive for, so it's great to know we've delivered on those goals for your team. We also appreciate your feedback regarding customization. Expanding flexibility and customization options is a major focus for us, and our team is continuously releasing new features based on customer feedback. It's encouraging to hear that you've noticed those improvements along the way. And we'll be sure to let our support team know they're doing a good job—even if they're occasionally getting teased through the chat box! We genuinely enjoy working with customers like you. Thank you again for choosing Click Maint and for trusting us to support your maintenance operations. Replied June 2026 --- ### Fast and easy onboarding. - Overall rating: 4/5 - Reviewer: Lori K. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Staff is super quick and helpful, generally have the answer or have an idea of when a new feature might be added. Its working for our needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Onboarding was super easy. Phone app is easy to use. Helps track work orders, technician time and scheduled maintenance. #### Cons No hour meters for mobile equipment, no ability to make our own work orders statues. Can't seem to run reports for assets. #### Reasons for choosing Click Maint CMMS most your staff and dealt with a previous program I had used. #### Vendor response Hi Lori, Thank you for your review and for choosing Click Maint! We're glad to hear that onboarding was smooth and that our mobile app, work order tracking, and preventive maintenance tools are helping your team stay organized. We’re currently working on adding meter functionality for mobile equipment and expect to have it released shortly. Asset reporting is already available in Click Maint, and your Customer Success Manager will be reaching out to show you how to access and run those reports. We appreciate your feedback and look forward to continuing to support your maintenance operations. Replied June 2026 --- ### AFTER FIRST YEAR OF USING CLICK - Overall rating: 5/5 - Reviewer: Erwin H. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. GREAT OVERALL. GOOD TRANSITION FROM HIPPO CMMS. VERY USER FREINDLY. TRAINING FOR STAFF. ONGOING TRAINING FOR STAFF. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros GREAT FOR TRACKING WORK REQUESTS AND WORK ORDERS. PM SETUP IS GOOD FOR STAFF TO FOLLOW. QR CODE MAKES EASY ENTRY FROM STAFF NOT ON CLICK. #### Cons COST PER USER LIMITED OUR SPACE FOR INTERACTION WITH OTHER STAFF NOT TO SEE AND UPDATE WO'S. OTHERWISE GOOD. #### Reasons for choosing Click Maint CMMS CANADIAN, MANITOBA MADE, COST EFFECTIVE, FREIENDLY STAFF. TALKED TO AT MASBO TRADE SHOW #### Reasons for switching to Click Maint CMMS SOFTWARE OUT OF DATE. HIGH COST TO RENEW WITH NEW COMPANY #### Vendor response Thank you, Erwin! We’re thrilled to hear Click Maint has been a great fit for tracking work requests and supporting your team with PMs, QR codes, and training. It’s especially meaningful to support a Manitoba-based organization...thank you for choosing us! We appreciate your feedback on user access and will continue exploring ways to provide more flexibility. Thanks again for your support and partnership! Replied April 2026 --- ### Excellent Support and Intuitive Workflows - Overall rating: 5/5 - Reviewer: Duncan M. - Verified reviewer: Yes - Industry: Furniture - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Click Maint is a solid, stable CMMS that excels in ease of use and maintenance workflow management. While the reporting and asset lifecycle features need more maturity to be truly outstanding, the system is backed by excellent customer support and a team that consistently rolls out improvements based on user feedback. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform is user-friendly, particularly the time-tracking toggle, which records technician hours without adding administrative work. The QR code feature allows users to submit maintenance requests without logging in, and this has improved adoption. Role-based permissions are simple to configure, ensuring users see only relevant information. The developers are responsive to feature requests, and the support team resolves issues quickly. #### Cons The KPI dashboard is currently the weakest link; it lacks interactivity, making deep data analysis challenging. There are also limitations in asset management, particularly the inability to mark assets as "inactive." The only options are "Active" or "Deleted," which leads to the loss of historical data. Additionally, the offline time for assets cannot be edited manually, requiring us to contact support to correct entry errors. #### Reasons for choosing Click Maint CMMS It included essential features such as work order management, simplified scheduling for preventive maintenance tasks, and mobile functionality at an overall budget-friendly cost. #### Reasons for switching to Click Maint CMMS We needed a solution that offered greater simplicity, lower costs, and more personalized customer support, especially for our size of operation #### Vendor response Thanks so much for the thoughtful and detailed review, Duncan! We really appreciate you taking the time to share both the strengths and areas for improvement. We’re glad to hear Click Maint has been easy to adopt and is supporting your maintenance workflows effectively. Your feedback on the KPI dashboard, asset lifecycle statuses, and offline time editing is great, and we’ll be sure to share it with our product team. Enhancing reporting and asset management capabilities is an important focus for us. Thanks again for choosing Click Maint and for being a valued customer. Replied January 2026 --- ### From the Floor to the Front Office: Finally, a System That Works - Overall rating: 5/5 - Reviewer: Abe h. - Verified reviewer: Yes - Industry: Plastics - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. cannot upload photos directly from their phone's camera to a work order. Better than the competition, and gets the job done #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros That BI (Business Intelligence) is the real hero, though. It ain't just colorful graphs; it’s my proof. It shows the bosses that the old saw line is costing us more in downtime and repairs than a new one would. It tracks every minute of "blood and sweat" we put into those machines #### Cons the mobile app is missing essential features found in the web version, to upload photos from mobile to word order is difficult, but there is a work around by sending the photo to email then uploading from desktop #### Reasons for switching to Click Maint CMMS asset tracking is way easier with also allows for more users #### Vendor response Hi Abe, Thank you for taking the time to leave such a thoughtful review and for sharing your experience with Click Maint. We really appreciate the detailed feedback, especially your comments about Business Intelligence and how it helps support operational and purchasing decisions. Hearing that the reporting and tracking capabilities are delivering real value for your team means a lot to us. We also appreciate you pointing out the challenges around uploading photos from the mobile app. Adding photos directly to work orders from the mobile app is definitely possible, and your Customer Success Manager will be reaching out to walk you through the process and help ensure your team is set up properly. Thanks again for your support and for choosing Click Maint. We truly value your partnership. Replied May 2026 --- ### Great Program Easy to Use! - Overall rating: 5/5 - Reviewer: Leslie L. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The experience has been great. Super helpful people and a super intuitive program. I have never had a question unanswered or not clarified #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The learning curve and value are amazing. We caught on very quickly. I had 0 results for requester training once the program launched. #### Cons The ease of modifying modules needs some work. I would like to modify the request portal with more detail #### Reasons for choosing Click Maint CMMS We liked the user interface and the pricing. #### Vendor response Thank you for the review! We’re glad your team picked up Click Maint quickly, requesters needed little training, and our support team has been there when you had questions. We appreciate your feedback about adding more detail to the request portal and making modules easier to customize; we’ll share it with our product team. -- thanks again for the great review and our team is thrilled to support you. Replied September 2026 --- ### Easy adoption across multiple sites - Overall rating: 5/5 - Reviewer: Brent F. - Verified reviewer: Yes - Industry: Furniture - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Click Maint has given our team accurate accounts of all things maintenance. This software has improved our teams efficiencies in all areas of our department. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Click Maint is very user friendly and has amazing support. When we have questions, they always reply quickly with solid answers that we can use immediately. We love the QR codes for all of our locations, the ease of reporting issues is top notch! #### Cons When we first signed on, there were some features that we were looking for that were not available. The team responded quickly to address our concerns. #### Reasons for choosing Click Maint CMMS Initial pitch was better and price point #### Reasons for switching to Click Maint CMMS They were being consumed by another company and the features and ability was fairly basic. #### Vendor response Hi Brent, Thank you for your thoughtful review! We’re so glad to hear you’re finding Click Maint user-friendly and that our support team has been able to provide quick and helpful responses. It’s great to know the QR codes and reporting features are making a positive impact for your team. We appreciate your feedback on features as well! Our team is always working improve the customer experience and we greatly appreciate your input. Thanks for choosing Click Maint! Genesis Replied September 2025 --- ### Excellent Software - Overall rating: 5/5 - Reviewer: Sharef O. - Verified reviewer: Yes - Industry: Plastics - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent, from ease of use and the help of the support staff, things have been great. its an easy software to use for anyone at any technology level #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use and implement. every page is laid out the same so navigating the software is made easy and only takes 3 clicks to get things done. #### Cons This is still a new company so not all the features are available yet, but they are listening to our requests and trying to implement which is nice #### Reasons for choosing Click Maint CMMS Primarily the ease of use for this software is excellent, including the price & support staff. #### Reasons for switching to Click Maint CMMS eMaint was too complicated and expensive to use #### Vendor response Hi Sharef, Thank you for sharing your experience! We’re glad to hear Click Maint has been easy to use and implement, and that the consistent layout makes navigation simple. It’s also great to know our support team has been helpful along the way, we'll be sure to share that feedback with them! We appreciate your feedback on features as we continue to grow. Thanks again for choosing Click Maint, we’re excited to keep supporting your success! Best regards, Genesis Replied September 2025 --- ### Click Maint - Overall rating: 5/5 - Reviewer: Walter K. - Verified reviewer: Yes - Industry: Public Safety - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been great. we had been using Hippo CMMS since the fall of 2020 and things were great, until they got bought out. After that the customer service went to crap. [sensitive content hidden]called, like he read my mind. I was just thinking of looking for a new CMMS. It's been great ever since. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer Service, from the cold call we received after we discussed looking for a new CMMS [sensitive content hidden], to sales (JP Mariano), to on-boarding [sensitive content hidden] to training [sensitive content hidden]) the service has been great. #### Cons I'd like to put our log on our work orders. Our completed work orders are used by our customers to show that preventive maintenance has been completed when the federal inspectors come to visit. I just think it would look more professional with the agency logo. #### Reasons for switching to Click Maint CMMS Lack of customer service when Hippo was bought out by Emtura. Also the price increased. #### Vendor response Hi Walter, Thank you for sharing your experience! We're thrilled to hear that the transition to Click Maint has been smooth and that our team has delivered the level of service you deserve. We really appreciate your feedback about adding your agency’s logo to work orders. That’s a great suggestion, and we’ll be sure to pass it along to our product team for consideration. We’re glad we could be there at the right time and that you’ve found value in both our platform and support. Thanks again for choosing Click Maint, we’re excited to keep supporting your success! Best regards, Genesis Replied July 2025 --- ### Practical CMMS with Solid Support and Room to Grow - Overall rating: 5/5 - Reviewer: Naim K. - Verified reviewer: Yes - Industry: Food Production - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it’s a very positive experience. We’re still in the setup phase, Click Maint team has been helpful and available whenever needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros easy user interface great support, fast response and provide solutions procedures feature was a great addition #### Cons No support for running hours–based maintenance, which is important for generators, compressors, and heavy equipment. Field data limits not flagged—new procedures feature allows numeric input, but out-of-range values should trigger alerts automatically instead of relying on technician feedback. Loading time is a bit slow; having the option for local hosting would greatly improve perfomance. #### Reasons for switching to Click Maint CMMS SAP’s user interface was too complicated for daily maintenance operations. The version we had didn’t include preventive maintenance, so previous management added a fleet management module and tried to adapt it for PM tasks. That workaround created a system that was clunky, and inefficient. #### Vendor response Hi Naim, Thank you for the detailed and thoughtful feedback! We’re glad to hear you’ve had a positive experience so far and that our team has been responsive and helpful during the setup phase. It’s great to know the user interface, fast support, and the new procedures feature have been valuable to your workflow. We also truly appreciate your insights on what could be improved. Support for hours-based PMs, out-of-range data alerts, and performance enhancements like local hosting are all important considerations. Feedback like yours helps guide our development priorities, and we’ll be sure to pass this along to our product team. Thanks again for choosing Click Maint. We're excited to support you as you continue the implementation process and beyond. Best regards, Genesis Replied July 2025 --- ### good software for a good price - Overall rating: 5/5 - Reviewer: RODOLFO G. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far so good, is easy to use and is easy to create preventive maintenance program and i can show the department progress #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It reminds me when I have to do maintenance and services on my hotel, i can keep tracking the wo and inventory. #### Cons the inventory, I cannot duplicate the preventive maintenance so i need to start with 0 to make a new one #### Reasons for choosing Click Maint CMMS price and support , the software has the basics that i need #### Vendor response Hi Rodolfo, appreciate the review and the feedback. We happy to hear that you are happy with Click Maint overall and find value in the software. Side note, we have a clone PM feature about to be released. We will get your account manager to connect with you shortly on an update. Thx again! Replied April 2025 --- ### Easy to use and navigate. - Overall rating: 5/5 - Reviewer: Bob K. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are very pleased with our decision to switch to Click Maint. Our team has come on board with more cooperation and enthusiasm than expected. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We reviewed six different CMMS software packages before deciding. We decided on Click maint mainly due to user friendliness and we have not been disappointed. #### Cons The only possible Con would be that there are some bugs in the software, but we were aware that Click maint is a new software and concerns are addressed quickly #### Reasons for choosing Click Maint CMMS Easy of use. Most of our employees are ESL. we need the simplest software to learn and use. #### Reasons for switching to Click Maint CMMS Not user friendly. too much administration work. #### Vendor response Hi Bob - thanks for the great review and constructive feedback. Our team is pumped to hear that the onboarding went well, and your users are finding the software easy to use and adopting it. Connect with us anytime for support or if you have suggestions on ways we can improve Click Maint. Replied February 2025 --- ### Intuitive Design and Excellent Support—A Refreshing Change for Cloud Software - Overall rating: 4/5 - Reviewer: Tracey M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I really like this software. The user interface is refreshingly intuitive and avoids the cluttered, over-complicated layouts found in many other cloud-based platforms. This makes both the initial setup and ongoing maintenance remarkably straightforward for our team. While the core experience is excellent, there are a few functional limitations to keep in mind. Currently, there is no standalone inventory management feature; tracking is only possible when it is tied directly to a Preventive Maintenance (PM) task. Additionally, the QR code generator lacks branding capabilities, so there is no way to incorporate our company logo into the labels. That said, the human element of the software is top-tier. Customer support is highly responsive, and the knowledge base articles are exceptionally helpful for troubleshooting or learning new workflows. It’s a solid, user-friendly solution that feels built for efficiency, despite a few specific feature constraints. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The UI is intuitive and refreshingly streamlined, avoiding the over-complicated layouts common in most cloud-based software. Beyond the clean interface, it is remarkably easy to set up and maintain, making it a hassle-free solution for any team. #### Cons While the system is functional, the inventory tracking feels a bit restrictive since it’s tethered exclusively to PMs rather than being available as a standalone module. I’d also love to see more aesthetic control over the QR codes—currently, there’s no way to incorporate a logo for a more professional, branded look. #### Vendor response Thank you, Tracey, for your thoughtful and detailed feedback.....we truly appreciate it! We’re glad to hear the intuitive design and ease of setup have made a positive impact for your team, and that our support resources have been helpful along the way. We also really value your input on inventory management. We’ve recently released some major updates to this area, with more enhancements on the way that will provide greater flexibility and make the module easier and more powerful for your team to use. Stay tuned..there’s more coming soon! Your feedback on QR code customization is also noted, and we’ll continue exploring ways to improve branding options. Thanks again for your insights and for being a valued Click Maint customer! Replied April 2026 --- ### Couldn't be Happier - Overall rating: 5/5 - Reviewer: Taryn F. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My team and I are very happy that we went with Click Maint when choosing a system to manage our building operations. Not only are we not disappointed with the product, but we are consistently surprised by how effortless it has made our work order management. The system has so much to offer, and we are still learning all the ways that it can benefit our team's operation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Besides being affordable and user friendly, my team and I have been impressed with the reliable, flexible, and consistent help from the Click Maint support team, and appreciate how it benefits and has improved communication among our own team. Click Maint is very receptive to customer feedback, and they are constantly making positive changes and improvements to meet the needs of their customers. #### Cons There are few things that we don't like about the software. After using it for almost a year, we have identified a few features that could be improved for our work order efficiency, however, they have received this feedback from myself as well as others and are already working on implementing additions/fixes for these small inconveniences. #### Vendor response Thank you, Taryn! We’re thrilled to hear how Click Maint has improved communication and made work order management more effortless for your team. It means a lot to know our support and responsiveness stand out. We truly appreciate your feedback on enhancements...your input helps drive our improvements, and we’re excited to continue delivering even more value. Replied March 2026 --- ### Innovative CMMS system with ease of use - Overall rating: 5/5 - Reviewer: Alfredo G. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience has been good. Once you learn it, it's very easy to set it up and navigate. The mobile app makes documenting everything much easier, the fact that you can upload photos from the assets, issues, incidents right away, helps a lot. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked the most about the system is the ease of use; it's very user friendly and the mobile app is perfect to properly document all the work done. The user interface is quite easy to navigate #### Cons I'm used to more "traditional" CMMS systems so the learning curve was a little bit prolonged. Not something that is necessarily bad with the system, it's just the way I'm used to work with CMMS systems. #### Vendor response Alfredo, thank you for the thoughtful review! We’re thrilled to hear that you’re enjoying the ease of use and finding value in the mobile app, especially the ability to document work and upload photos in real time. We understand that transitioning from more traditional CMMS platforms can take some adjustment, and we truly appreciate your openness during that process. If there’s ever anything we can do to make the experience even smoother, we’re here to help! Replied March 2026 --- ### Great system and service. - Overall rating: 5/5 - Reviewer: James M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Click Maint have more than met our expectations. Their 3 clicks OS is neat, and their training and support are first class. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As an SME, we were looking for a cost effective Canadian CMMS for our Maintenance Management that had an OS that our diverse team could adapt to quickly, and Click Maint ticked all the boxes. Their support during setup and to date have been excellent. #### Cons We've had no issues to date, although the reporting features could be better. However as they develop the system they do respond well to feedback and actively request it. #### Vendor response Thank you, James! We’re proud to support your team with a cost-effective, easy-to-adopt CMMS and are glad our training and support have made a strong impact. It’s great to hear Click Maint is exceeding expectations. We appreciate your feedback on reporting. Your Customer Success Manager will connect with you to gather more details so we can see if we can enhance the reports. Replied March 2026 --- ### Click Maint Review - Tim Hortons Accounting Review - Overall rating: 4/5 - Reviewer: Kaitlin S. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Pros: -I like how any new work orders created are automatically sent to my email address. - I also like how you can choose the priority of the job (immediate. medium, etc.) #### Cons Cons: -It's a little difficult to find specific order orders by search. We have 10 stores so you have to go through each one in order to find the work order you are looking for. #### Vendor response Thank you, Kaitlin! We’re glad you’re enjoying notifications and job prioritization features. We hear your feedback on multi-site search and management—improving work order requests and enabling a unified view across all locations is a major enhancement coming this year. Stay tuned, we’re actively working on it! Replied March 2026 --- ### Click maint super easy maintenance management - Overall rating: 5/5 - Reviewer: Joel Z. - Verified reviewer: Yes - Industry: Legal Services - Company size: 10000+ employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Click main makes Maintenance management super easy and accessible. Saves time putting slips in with click main. #### Cons N/A #### Vendor response Thank you, Joel! We’re thrilled Click Maint is making maintenance management easier and saving your team time. We appreciate your support and are glad it’s delivering value for your organization! Replied March 2026 --- ### Easy to use - Overall rating: 4/5 - Reviewer: Darius B. - Verified reviewer: Yes - Industry: Printing - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that its fairly intuitive to use. The work requests come in without delay and its easy to look up old work orders to check notes. I like the idea of a downtime tracker that is currently in beta testing. #### Cons I wish the app worked as good as the website. It logs me out often and doesn't allow me to upload pictures directly from my phone to the app. If I take pictures, I need to email them to myself and then use the web browser. #### Vendor response Hi Darius, Thank you for your feedback! We’re glad to hear you find Click Maint intuitive and efficient for tracking and reviewing work orders. It’s great to know the real-time request flow is adding value to your workflow. We appreciate you pointing out the challenges with the mobile app. Happy to assist you further on this through our in app support or by emailing support@clickmaint.com and we’ll be happy to look into this for you. Thanks again for sharing your thoughts and for being part of the Click Maint community! Best regards, Genesis Replied July 2025 --- ### Manager of Facilities & Grounds Review - Overall rating: 4/5 - Reviewer: Clyde Q. - Verified reviewer: Yes - Industry: Higher Education - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience has been very positive. Mel has been outstanding and willing to provide instruction. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use and organization. Being able to schedule preventative maintenance. Also having the convivence of phone ap. #### Cons The lack of a better view of rooms or areas. If one of the faculty or staff is not familiar with where to look for given room. #### Vendor response Hi Clyde, Thank you for the great feedback! We’re glad to hear you’re enjoying the ease of use, organization, and the convenience of scheduling PMs, especially through the mobile app. We appreciate your note about improving room and area visibility. That’s a valuable suggestion, especially for staff who may be less familiar with the layout. We'll share this with our product team as we continue to enhance the platform. We are always working to improve the product and will be sure to update you as enhancements and new features are rolled out. A big shout-out to Mel! We’re happy to hear she’s been outstanding in providing support and instruction. Thanks again for being part of the Click Maint community! Best regards, Genesis Replied July 2025 --- ### ClickMaint implementation for facility management - Overall rating: 5/5 - Reviewer: Mike B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I implemented ClickMaint to manage a large fabrication facility we own and rent to industrial companies in Montreal. It has helped us manage our building, yards and assets. The software is easy and intuitive while the support team is always very quick to respond with any questions. They are continuously adding new features and functionality while it remains one of the best valued CMMS systems available. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is intuitive, easy to implement and they have a great customer support team. #### Cons There are some features missing for me, but they are continuously adding so hopefully these will be available in due time. #### Vendor response Hey Mike, we appreciate the review and your feedback on your experience so far. You are right that we are always adding new features and enhancements to our software. Ease of use is key, but we also recognize some essential functionality that our customers absolutely need. We view our customers and users as partners, and we appreciate it so much when users make suggestions and request new features. It helps us and our users. Thank you! Replied May 2025 ## More reviews [Next reviews](https://www.softwareadvice.com/cafm/click-maint-cmms-profile/reviews/?page=2) --- Click Maint CMMS Reviews, Pros and Cons - 2026 Software Advice