--- title: "Click Maint CMMS Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Click Maint CMMS. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Click Maint CMMS is a good fit for you!" source_url: "https://www.softwareadvice.com/cafm/click-maint-cmms-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [CMMS Software](https://www.softwareadvice.com/category/441-cmms/) / [Click Maint CMMS](https://www.softwareadvice.com/cafm/click-maint-cmms-profile/) / Click Maint CMMS Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cafm/click-maint-cmms-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cafm/click-maint-cmms-profile/alternatives/) # Click Maint CMMS User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 123 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 95 reviews (77%) - 4 stars: 27 reviews (22%) - 3 stars: 1 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I like the ability to have public request portals for our tenants to submit maintenance requests and the workflow allows us to review the request before turning it in to a work order. - It’s easy to use, helps keep maintenance tasks organized, and improves visibility across the team. While there are a few areas that could be more flexible, it’s a reliable system that supports our day-to-day operations well. - The UI is intuitive and refreshingly streamlined, avoiding the over-complicated layouts common in most cloud-based software. ### Most mentioned cons - the mobile app is missing essential features found in the web version, to upload photos from mobile to word order is difficult, but there is a work around by sending the photo to email then uploading from desktop - Additionally, the QR code generator lacks branding capabilities, so there is no way to incorporate our company logo into the labels. - One challenge with the system is that it can be difficult to stay organized when creating individual work orders for quarterly inspections. ## Click Maint CMMS customer reviews Showing reviews 1-25 of 123 (page 1). ### Happy one year user - Overall rating: 5/5 - Reviewer: Brian R. - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered We are very satisfied and we will be continuing our subscription. Having used other CMMS in the past, we feel we're getting our money's worth. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Price is unbeatable. Everything is very easy to set up, to use, and to train our techs to use. We use the QR code feature in parts management regularly and it is well received. Overall, it is exactly what we need and no more, which is good because it is generally uncomplicated. #### Cons Not a whole lot I'd change. Maybe if the reports and KPI's were a little more user customizable I'd use that feature more. #### Reasons for choosing Click Maint CMMS Price and comparable features to more expensive options. #### Reasons for switching to Click Maint CMMS Price and we were no longer in need of all the extra features. #### Vendor response Thank you, Brian! We appreciate your continued support over the past year and are glad to hear Click Maint is delivering exactly what your team needs without being overly complex. It’s great that the QR code functionality and ease of training are making a positive impact, and that you’re seeing strong value compared to other systems you reviewed. We've noted your feedback on reporting and KPI customization....enhancements in this area are on our roadmap. Thanks again for your partnership, and we’re excited to keep supporting your team! Replied April 2026 --- ### IT Specialist - Overall rating: 5/5 - Reviewer: Mindy L. - Verified reviewer: Yes - Industry: Food Production - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This team is above and beyond. The attention they give our company is unheard of. It is very refreshing to work with a company that listens to your needs and works with you to create an environment fit for our fast paced company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There are so many items I could list here, but my favorite would be admins have access to an import tool that makes bringing over a mass amount of information smooth and easy to transition. #### Cons Hard to list this one, any issue we've had, once submitted to the Click Maint team they address it immediately and create a solution for our company. Hard to find a con when everyone tries so hard to make your product successful. #### Reasons for switching to Click Maint CMMS Hippo CMMS was sunsetting and Manager Plus, also known as Eptura Asset, was taking its place. After a full year fo working with them to figure out how to integrate our ERP system, they finally informed us this would be impossible. With only 6 months left to find, configure, create, train, and implement before the loss of our current product Click Maint stepped in to save us from a scary situation. #### Vendor response Thank you so much for the thoughtful review. We really appreciate you sharing your experience with Click Maint and our team. We know how stressful a CMMS transition can be, especially when you’re working against a tight deadline and dealing with integration requirements. We’re glad we could help make the transition smoother and get your team up and running. It’s also great to hear that the import tools have made it easier to bring information into Click Maint. Most importantly, we really appreciate your comments about our team. Listening to customers, responding quickly, and finding practical solutions to their needs is a big part of how we approach customer success. Thanks again for trusting Click Maint. We’re excited to continue working with your team and supporting you as your needs evolve. Replied September 2026 --- ### User friendly CMMS - Overall rating: 4/5 - Reviewer: Meet S. - Verified reviewer: Yes - Industry: Food Production - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros customer support - chat and email options are very help and they resolve all kind of problems in no time #### Cons The platform has so much of potential and ways to integrate their service with all new advance features. Including AI would be awesome. #### Reasons for switching to Click Maint CMMS The previous product was purchased by different company. #### Vendor response We’re glad to hear our support team has been helpful and responsive....it’s something we take great pride in. We also appreciate your feedback on integrations and advanced features like AI. There’s a lot in the works as we continue to evolve the platform. Stay tuned, we’re actively building new capabilities to deliver even more value! Replied March 2026 --- ### Easy to Use. Easy to Learn. Easy on the Wallet. - Overall rating: 5/5 - Reviewer: Patrick O. - Verified reviewer: Yes - Industry: Machinery - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered It has been great. Super easy for me to set up people, mange peoples account. Also love that I can mess with their costumer support team via the chat box. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is extremely easy to use and set up. The layout is straightforward, and learning the system is so simple that even someone 100 years old could use it. Another plus is that it costs close to nothing for my company across three different plants, especially compared to competitors. #### Cons Customization is still lacking, but they’re adding new features every month. Because of that, I’m guessing that over the next couple of years, anything that’s even slightly annoying will get addressed and fixed. #### Reasons for choosing Click Maint CMMS Pricing was not even close. To use at all 3 of are plants its pennies compared to the others. #### Vendor response Thank you for the fantastic review! We're thrilled to hear that Click Maint has been easy to set up and use across all three of your plants. Making maintenance management simple, intuitive, and affordable is exactly what we strive for, so it's great to know we've delivered on those goals for your team. We also appreciate your feedback regarding customization. Expanding flexibility and customization options is a major focus for us, and our team is continuously releasing new features based on customer feedback. It's encouraging to hear that you've noticed those improvements along the way. And we'll be sure to let our support team know they're doing a good job—even if they're occasionally getting teased through the chat box! We genuinely enjoy working with customers like you. Thank you again for choosing Click Maint and for trusting us to support your maintenance operations. Replied June 2026 --- ### Excellent Support and Intuitive Workflows - Overall rating: 5/5 - Reviewer: Duncan M. - Verified reviewer: Yes - Industry: Furniture - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Click Maint is a solid, stable CMMS that excels in ease of use and maintenance workflow management. While the reporting and asset lifecycle features need more maturity to be truly outstanding, the system is backed by excellent customer support and a team that consistently rolls out improvements based on user feedback. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform is user-friendly, particularly the time-tracking toggle, which records technician hours without adding administrative work. The QR code feature allows users to submit maintenance requests without logging in, and this has improved adoption. Role-based permissions are simple to configure, ensuring users see only relevant information. The developers are responsive to feature requests, and the support team resolves issues quickly. #### Cons The KPI dashboard is currently the weakest link; it lacks interactivity, making deep data analysis challenging. There are also limitations in asset management, particularly the inability to mark assets as "inactive." The only options are "Active" or "Deleted," which leads to the loss of historical data. Additionally, the offline time for assets cannot be edited manually, requiring us to contact support to correct entry errors. #### Reasons for choosing Click Maint CMMS It included essential features such as work order management, simplified scheduling for preventive maintenance tasks, and mobile functionality at an overall budget-friendly cost. #### Reasons for switching to Click Maint CMMS We needed a solution that offered greater simplicity, lower costs, and more personalized customer support, especially for our size of operation #### Vendor response Thanks so much for the thoughtful and detailed review, Duncan! We really appreciate you taking the time to share both the strengths and areas for improvement. We’re glad to hear Click Maint has been easy to adopt and is supporting your maintenance workflows effectively. Your feedback on the KPI dashboard, asset lifecycle statuses, and offline time editing is great, and we’ll be sure to share it with our product team. Enhancing reporting and asset management capabilities is an important focus for us. Thanks again for choosing Click Maint and for being a valued customer. Replied January 2026 --- ### AFTER FIRST YEAR OF USING CLICK - Overall rating: 5/5 - Reviewer: Erwin H. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. GREAT OVERALL. GOOD TRANSITION FROM HIPPO CMMS. VERY USER FREINDLY. TRAINING FOR STAFF. ONGOING TRAINING FOR STAFF. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros GREAT FOR TRACKING WORK REQUESTS AND WORK ORDERS. PM SETUP IS GOOD FOR STAFF TO FOLLOW. QR CODE MAKES EASY ENTRY FROM STAFF NOT ON CLICK. #### Cons COST PER USER LIMITED OUR SPACE FOR INTERACTION WITH OTHER STAFF NOT TO SEE AND UPDATE WO'S. OTHERWISE GOOD. #### Reasons for choosing Click Maint CMMS CANADIAN, MANITOBA MADE, COST EFFECTIVE, FREIENDLY STAFF. TALKED TO AT MASBO TRADE SHOW #### Reasons for switching to Click Maint CMMS SOFTWARE OUT OF DATE. HIGH COST TO RENEW WITH NEW COMPANY #### Vendor response Thank you, Erwin! We’re thrilled to hear Click Maint has been a great fit for tracking work requests and supporting your team with PMs, QR codes, and training. It’s especially meaningful to support a Manitoba-based organization...thank you for choosing us! We appreciate your feedback on user access and will continue exploring ways to provide more flexibility. Thanks again for your support and partnership! Replied April 2026 --- ### Fast and easy onboarding. - Overall rating: 4/5 - Reviewer: Lori K. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Staff is super quick and helpful, generally have the answer or have an idea of when a new feature might be added. Its working for our needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Onboarding was super easy. Phone app is easy to use. Helps track work orders, technician time and scheduled maintenance. #### Cons No hour meters for mobile equipment, no ability to make our own work orders statues. Can't seem to run reports for assets. #### Reasons for choosing Click Maint CMMS most your staff and dealt with a previous program I had used. #### Vendor response Hi Lori, Thank you for your review and for choosing Click Maint! We're glad to hear that onboarding was smooth and that our mobile app, work order tracking, and preventive maintenance tools are helping your team stay organized. We’re currently working on adding meter functionality for mobile equipment and expect to have it released shortly. Asset reporting is already available in Click Maint, and your Customer Success Manager will be reaching out to show you how to access and run those reports. We appreciate your feedback and look forward to continuing to support your maintenance operations. Replied June 2026 --- ### From the Floor to the Front Office: Finally, a System That Works - Overall rating: 5/5 - Reviewer: Abe h. - Verified reviewer: Yes - Industry: Plastics - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. cannot upload photos directly from their phone's camera to a work order. Better than the competition, and gets the job done #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros That BI (Business Intelligence) is the real hero, though. It ain't just colorful graphs; it’s my proof. It shows the bosses that the old saw line is costing us more in downtime and repairs than a new one would. It tracks every minute of "blood and sweat" we put into those machines #### Cons the mobile app is missing essential features found in the web version, to upload photos from mobile to word order is difficult, but there is a work around by sending the photo to email then uploading from desktop #### Reasons for switching to Click Maint CMMS asset tracking is way easier with also allows for more users #### Vendor response Hi Abe, Thank you for taking the time to leave such a thoughtful review and for sharing your experience with Click Maint. We really appreciate the detailed feedback, especially your comments about Business Intelligence and how it helps support operational and purchasing decisions. Hearing that the reporting and tracking capabilities are delivering real value for your team means a lot to us. We also appreciate you pointing out the challenges around uploading photos from the mobile app. Adding photos directly to work orders from the mobile app is definitely possible, and your Customer Success Manager will be reaching out to walk you through the process and help ensure your team is set up properly. Thanks again for your support and for choosing Click Maint. We truly value your partnership. Replied May 2026 --- ### Would recommend Click Maint - Overall rating: 4/5 - Reviewer: Nick T. - Verified reviewer: Yes - Industry: Museums and Institutions - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Click Maint has been servicing all our needs, and being a smaller organization, it fit our budget very well for what we were trying to achieve. The institutional history it's helping create, in terms of our mechanical and maintenance items, will be extremely helpful years from now. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Click Maint's onboarding process was pretty streamlined. The folks like Mel and Genesis were very receptive to our input and needs. Also the UI was easy to navigate, even for folks who have had minimal interactions with CMMS software. #### Cons For me there wasn't much to dislike. One option I have requested was a documents section. For things like warranty paperwork or inspection reports I have been using a work around of attaching them directly to the assets, or the PM's themselves. #### Reasons for switching to Click Maint CMMS Cost was a driving factor. Also, we felt we were overpaying for a product we weren't using to its full capability. #### Vendor response Thank you for your thoughtful feedback! We’re glad to hear onboarding was smooth and that our team was able to support your needs. It’s great that Click Maint is helping build long-term visibility into your maintenance operations. We appreciate your suggestion on document management and will keep it in mind as we continue enhancing the platform... more to come! Replied April 2026 --- ### Click maint is the best - Overall rating: 5/5 - Reviewer: Jordan G. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its extremely fluent to use. I have enjoyed watching my team follow through and stay organized on work orders. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its extremely user friendly. The communications after update are nice. the add comment and mobile feature is great. #### Cons I cant really think of a thing to complain about. Ive enjoyed mostly all of its features. sorry if this is not more helpful #### Reasons for switching to Click Maint CMMS click maint has a broader spectrum of use and most importantly follow through updates #### Vendor response Thank you, Jordan! We truly appreciate your continued support over the past few years. It’s great to hear that Click Maint’s ease of use, mobile features, and communication updates are making a positive impact. We’re especially glad we could provide a broader, more effective solution than your previous system. It’s awesome to see your team staying organized and following through on work orders. Thanks again for being a valued customer... Our team is excited to keep delivering improvements! Replied April 2026 --- ### World best CMMS brand for small to medium size enterprises - Overall rating: 5/5 - Reviewer: Aaron L. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered It is great, easy to use and it allows videos including pictures.it is also easy to implent. The layout feature is the best. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The app & QR scanner make it easy to use. The price is Affordable & best support Click Maint gives. #### Cons There is no bad features about click Maint that I have noticed. I have notice that the app does not single sign on at moment. #### Reasons for switching to Click Maint CMMS It was hard to use and did not have the dashboard. #### Vendor response Thanks so much for the great feedback, Aaron! We’re glad to hear you’re enjoying the app and utilizing QR codes for faster navigation! We appreciate you pointing out the single sign-on note, as our team is always working to make Click Maint even better and we will be sure to notify you as we continue to roll out new features and improvements such as SSO. Thanks again for your support and at any point please feel free to contact us at support@clickmaint.com if you have any questions! Replied October 2025 --- ### Click Maint - Overall rating: 5/5 - Reviewer: Walter K. - Verified reviewer: Yes - Industry: Public Safety - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been great. we had been using Hippo CMMS since the fall of 2020 and things were great, until they got bought out. After that the customer service went to crap. [sensitive content hidden]called, like he read my mind. I was just thinking of looking for a new CMMS. It's been great ever since. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer Service, from the cold call we received after we discussed looking for a new CMMS [sensitive content hidden], to sales (JP Mariano), to on-boarding [sensitive content hidden] to training [sensitive content hidden]) the service has been great. #### Cons I'd like to put our log on our work orders. Our completed work orders are used by our customers to show that preventive maintenance has been completed when the federal inspectors come to visit. I just think it would look more professional with the agency logo. #### Reasons for switching to Click Maint CMMS Lack of customer service when Hippo was bought out by Emtura. Also the price increased. #### Vendor response Hi Walter, Thank you for sharing your experience! We're thrilled to hear that the transition to Click Maint has been smooth and that our team has delivered the level of service you deserve. We really appreciate your feedback about adding your agency’s logo to work orders. That’s a great suggestion, and we’ll be sure to pass it along to our product team for consideration. We’re glad we could be there at the right time and that you’ve found value in both our platform and support. Thanks again for choosing Click Maint, we’re excited to keep supporting your success! Best regards, Genesis Replied July 2025 --- ### Practical CMMS with Solid Support and Room to Grow - Overall rating: 5/5 - Reviewer: Naim K. - Verified reviewer: Yes - Industry: Food Production - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it’s a very positive experience. We’re still in the setup phase, Click Maint team has been helpful and available whenever needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros easy user interface great support, fast response and provide solutions procedures feature was a great addition #### Cons No support for running hours–based maintenance, which is important for generators, compressors, and heavy equipment. Field data limits not flagged—new procedures feature allows numeric input, but out-of-range values should trigger alerts automatically instead of relying on technician feedback. Loading time is a bit slow; having the option for local hosting would greatly improve perfomance. #### Reasons for switching to Click Maint CMMS SAP’s user interface was too complicated for daily maintenance operations. The version we had didn’t include preventive maintenance, so previous management added a fleet management module and tried to adapt it for PM tasks. That workaround created a system that was clunky, and inefficient. #### Vendor response Hi Naim, Thank you for the detailed and thoughtful feedback! We’re glad to hear you’ve had a positive experience so far and that our team has been responsive and helpful during the setup phase. It’s great to know the user interface, fast support, and the new procedures feature have been valuable to your workflow. We also truly appreciate your insights on what could be improved. Support for hours-based PMs, out-of-range data alerts, and performance enhancements like local hosting are all important considerations. Feedback like yours helps guide our development priorities, and we’ll be sure to pass this along to our product team. Thanks again for choosing Click Maint. We're excited to support you as you continue the implementation process and beyond. Best regards, Genesis Replied July 2025 --- ### ClickMaint new user review - Overall rating: 5/5 - Reviewer: Barry F. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Change over has been seamless and any glitches or setup issues we have had have been dealt with quickly and professionally with all staff. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We are transitioning from the old HIPPO CMMS product and the changeover was seamless and easy. Only minor training was required to understand a few of the differences and features. #### Cons We are only a few months in but really nothing comes to mind. It does what we want it to do and the program is capable of so much more! #### Reasons for switching to Click Maint CMMS Price increase and upcoming forced switch to another product #### Vendor response Barry - thanks so much for leaving a review and sharing your feedback. Our team is excited to be working with you and your staff and want to make sure that you have a positive experience and get the value (and more) from Click Maint. We have an open door policy -- we encourage you to continue to share feedback and suggestions on how we can improve and make our solution work even better for your team. Thank you! Replied May 2025 --- ### good software for a good price - Overall rating: 5/5 - Reviewer: RODOLFO G. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far so good, is easy to use and is easy to create preventive maintenance program and i can show the department progress #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It reminds me when I have to do maintenance and services on my hotel, i can keep tracking the wo and inventory. #### Cons the inventory, I cannot duplicate the preventive maintenance so i need to start with 0 to make a new one #### Reasons for choosing Click Maint CMMS price and support , the software has the basics that i need #### Vendor response Hi Rodolfo, appreciate the review and the feedback. We happy to hear that you are happy with Click Maint overall and find value in the software. Side note, we have a clone PM feature about to be released. We will get your account manager to connect with you shortly on an update. Thx again! Replied April 2025 --- ### Click Maint is Awesome to Work With - Overall rating: 5/5 - Reviewer: Scott G. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been really great. Again, I appreciate how they want to make Click Maint a custom solution for us by receiving suggestions open mindedly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I appreciate most how accommodating the teams are in making our visions of a management system into a reality. #### Cons We seemed to have some difficulties with being locked out for a period of time after incorrectly entering passwords. #### Reasons for switching to Click Maint CMMS The quality of customer service was diminishing. #### Vendor response Scott - thanks for taking the time to leave your review and provide feedback on how your experience has been so far with Click Maint. We are happy to hear that our solution is working well so far and any issues you were having we were able to resolve. Continue to let our support team know of any issues or questions you have. We want to ensure that your experience is the best it can be. Replied May 2025 --- ### Intuitive Design and Excellent Support—A Refreshing Change for Cloud Software - Overall rating: 4/5 - Reviewer: Tracey M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I really like this software. The user interface is refreshingly intuitive and avoids the cluttered, over-complicated layouts found in many other cloud-based platforms. This makes both the initial setup and ongoing maintenance remarkably straightforward for our team. While the core experience is excellent, there are a few functional limitations to keep in mind. Currently, there is no standalone inventory management feature; tracking is only possible when it is tied directly to a Preventive Maintenance (PM) task. Additionally, the QR code generator lacks branding capabilities, so there is no way to incorporate our company logo into the labels. That said, the human element of the software is top-tier. Customer support is highly responsive, and the knowledge base articles are exceptionally helpful for troubleshooting or learning new workflows. It’s a solid, user-friendly solution that feels built for efficiency, despite a few specific feature constraints. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The UI is intuitive and refreshingly streamlined, avoiding the over-complicated layouts common in most cloud-based software. Beyond the clean interface, it is remarkably easy to set up and maintain, making it a hassle-free solution for any team. #### Cons While the system is functional, the inventory tracking feels a bit restrictive since it’s tethered exclusively to PMs rather than being available as a standalone module. I’d also love to see more aesthetic control over the QR codes—currently, there’s no way to incorporate a logo for a more professional, branded look. #### Vendor response Thank you, Tracey, for your thoughtful and detailed feedback.....we truly appreciate it! We’re glad to hear the intuitive design and ease of setup have made a positive impact for your team, and that our support resources have been helpful along the way. We also really value your input on inventory management. We’ve recently released some major updates to this area, with more enhancements on the way that will provide greater flexibility and make the module easier and more powerful for your team to use. Stay tuned..there’s more coming soon! Your feedback on QR code customization is also noted, and we’ll continue exploring ways to improve branding options. Thanks again for your insights and for being a valued Click Maint customer! Replied April 2026 --- ### Couldn't be Happier - Overall rating: 5/5 - Reviewer: Taryn F. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My team and I are very happy that we went with Click Maint when choosing a system to manage our building operations. Not only are we not disappointed with the product, but we are consistently surprised by how effortless it has made our work order management. The system has so much to offer, and we are still learning all the ways that it can benefit our team's operation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Besides being affordable and user friendly, my team and I have been impressed with the reliable, flexible, and consistent help from the Click Maint support team, and appreciate how it benefits and has improved communication among our own team. Click Maint is very receptive to customer feedback, and they are constantly making positive changes and improvements to meet the needs of their customers. #### Cons There are few things that we don't like about the software. After using it for almost a year, we have identified a few features that could be improved for our work order efficiency, however, they have received this feedback from myself as well as others and are already working on implementing additions/fixes for these small inconveniences. #### Vendor response Thank you, Taryn! We’re thrilled to hear how Click Maint has improved communication and made work order management more effortless for your team. It means a lot to know our support and responsiveness stand out. We truly appreciate your feedback on enhancements...your input helps drive our improvements, and we’re excited to continue delivering even more value. Replied March 2026 --- ### Innovative CMMS system with ease of use - Overall rating: 5/5 - Reviewer: Alfredo G. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience has been good. Once you learn it, it's very easy to set it up and navigate. The mobile app makes documenting everything much easier, the fact that you can upload photos from the assets, issues, incidents right away, helps a lot. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked the most about the system is the ease of use; it's very user friendly and the mobile app is perfect to properly document all the work done. The user interface is quite easy to navigate #### Cons I'm used to more "traditional" CMMS systems so the learning curve was a little bit prolonged. Not something that is necessarily bad with the system, it's just the way I'm used to work with CMMS systems. #### Vendor response Alfredo, thank you for the thoughtful review! We’re thrilled to hear that you’re enjoying the ease of use and finding value in the mobile app, especially the ability to document work and upload photos in real time. We understand that transitioning from more traditional CMMS platforms can take some adjustment, and we truly appreciate your openness during that process. If there’s ever anything we can do to make the experience even smoother, we’re here to help! Replied March 2026 --- ### Most user friendly system on the market - Overall rating: 5/5 - Reviewer: Garret T. - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. it was fantastic. The app works very well with the clickmaint website and can be used at the same time as needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Super user friendly and easy to report findings and KPIs as needed. All my workers said the exact same thing. how easy it was to use. #### Cons Still growing and needs certain pages for companies such as SOP's , procedures, and what not. I would say the only conn is the developers need to be more proactive then reactive. #### Vendor response Hi Garret! Awesome to hear how easy Click Maint has been for you and your team...especially when it comes to reporting and usability. We love hearing that your team is getting good use and seeing an impact on your work order, PM workflow with both the web and mobile apps. We appreciate your feedback on SOPs and procedures, and we’re actively working on enhancements in this area. Stay tuned... there's some updates coming within the next week! And.. of course, more to follow. Replied April 2026 --- ### Click Maint for the Win - Overall rating: 4/5 - Reviewer: Stephen M. - Verified reviewer: Yes - Industry: Entertainment - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've only been using Click Maint for four months, but I can already see the benefits it creates not only by keeping things more organized, but the PM function keeps us from forgetting some of the lesser work that still needs to be done. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Clean & clear interface. It is very customizable for our business. We also utilize the portable app, which is very helpful. #### Cons I wish there was a way to set a date range to delete completed work orders that are generated from PM's. If yo have a "daily" PM set it would be nice to be able to automatically purge the completed work orders, say once a month. #### Vendor response Thank you, Stephen! We’re glad to hear the interface, customization, and mobile app are making a positive impact for your team. It’s great that PMs are helping keep everything on track. We’ve shared your feedback with our product team....please keep it coming as we continue improving the platform! Replied March 2026 --- ### Exactly what I would expect. - Overall rating: 5/5 - Reviewer: Melissa S. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used monthly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. excellent tool. The online training and detailed request forms are simple and easy for everyone to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The value and courses. The app, is quick and easy to use. I like that the staff can make requests on their own. #### Cons sometimes it glitches. I have had to re-start. But, once I re-start the glitching is resolved and I can continue working. #### Vendor response Thank you, Melissa! We’re glad to hear you’re finding value in the platform, training, and ease of use for your team. It’s great that staff can easily submit requests and get the most out of Click Maint. Replied April 2026 --- ### Easy to use - Overall rating: 4/5 - Reviewer: Darius B. - Verified reviewer: Yes - Industry: Printing - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that its fairly intuitive to use. The work requests come in without delay and its easy to look up old work orders to check notes. I like the idea of a downtime tracker that is currently in beta testing. #### Cons I wish the app worked as good as the website. It logs me out often and doesn't allow me to upload pictures directly from my phone to the app. If I take pictures, I need to email them to myself and then use the web browser. #### Vendor response Hi Darius, Thank you for your feedback! We’re glad to hear you find Click Maint intuitive and efficient for tracking and reviewing work orders. It’s great to know the real-time request flow is adding value to your workflow. We appreciate you pointing out the challenges with the mobile app. Happy to assist you further on this through our in app support or by emailing support@clickmaint.com and we’ll be happy to look into this for you. Thanks again for sharing your thoughts and for being part of the Click Maint community! Best regards, Genesis Replied July 2025 --- ### Manager of Facilities & Grounds Review - Overall rating: 4/5 - Reviewer: Clyde Q. - Verified reviewer: Yes - Industry: Higher Education - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience has been very positive. Mel has been outstanding and willing to provide instruction. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use and organization. Being able to schedule preventative maintenance. Also having the convivence of phone ap. #### Cons The lack of a better view of rooms or areas. If one of the faculty or staff is not familiar with where to look for given room. #### Vendor response Hi Clyde, Thank you for the great feedback! We’re glad to hear you’re enjoying the ease of use, organization, and the convenience of scheduling PMs, especially through the mobile app. We appreciate your note about improving room and area visibility. That’s a valuable suggestion, especially for staff who may be less familiar with the layout. We'll share this with our product team as we continue to enhance the platform. We are always working to improve the product and will be sure to update you as enhancements and new features are rolled out. A big shout-out to Mel! We’re happy to hear she’s been outstanding in providing support and instruction. Thanks again for being part of the Click Maint community! Best regards, Genesis Replied July 2025 --- ### Alliance loves Click Maint - Overall rating: 5/5 - Reviewer: Brandy W. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Im loving it and so is everyone that I've gotten feedback from. Its been refreshing to know what is getting done. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love that I am able to know as soon as something is finished. I also really like that it keeps track of the hours it took and everything like that. #### Cons Im still learning the program so I have not had enough time to really find anything that I done like yet. #### Vendor response We really appreciate the great review and the Click Maint team is thrilled to hear that your team is seeing value in the software and the feedback has been positive so far. Let us know if there is anything we can do to improve. We are here to support you and your team and ensure that Click Maint continues to help you manage work orders, PMs and other maintenance processes and activities. Replied April 2025 ## More reviews [Next reviews](https://www.softwareadvice.com/cafm/click-maint-cmms-profile/reviews/?page=2) --- Click Maint CMMS Reviews, Pros and Cons - 2026 Software Advice