--- title: "Click Maint CMMS Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Click Maint CMMS. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Click Maint CMMS is a good fit for you!" source_url: "https://www.softwareadvice.com/cafm/click-maint-cmms-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [CMMS Software](https://www.softwareadvice.com/category/441-cmms/) / [Click Maint CMMS](https://www.softwareadvice.com/cafm/click-maint-cmms-profile/) / Click Maint CMMS Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cafm/click-maint-cmms-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cafm/click-maint-cmms-profile/alternatives/) # Click Maint CMMS User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 122 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 94 reviews (77%) - 4 stars: 27 reviews (22%) - 3 stars: 1 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I like the ability to have public request portals for our tenants to submit maintenance requests and the workflow allows us to review the request before turning it in to a work order. - Our operation will benefit based the additional DATA we will use to track repairs and scheduling PM maintenance task. - It’s easy to use, helps keep maintenance tasks organized, and improves visibility across the team. While there are a few areas that could be more flexible, it’s a reliable system that supports our day-to-day operations well. ### Most mentioned cons - the mobile app is missing essential features found in the web version, to upload photos from mobile to word order is difficult, but there is a work around by sending the photo to email then uploading from desktop - Additionally, the QR code generator lacks branding capabilities, so there is no way to incorporate our company logo into the labels. - One challenge with the system is that it can be difficult to stay organized when creating individual work orders for quarterly inspections. ## Click Maint CMMS customer reviews Showing reviews 1-25 of 122 (page 1). ### Happy one year user - Overall rating: 5/5 - Reviewer: Brian R. - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered We are very satisfied and we will be continuing our subscription. Having used other CMMS in the past, we feel we're getting our money's worth. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Price is unbeatable. Everything is very easy to set up, to use, and to train our techs to use. We use the QR code feature in parts management regularly and it is well received. Overall, it is exactly what we need and no more, which is good because it is generally uncomplicated. #### Cons Not a whole lot I'd change. Maybe if the reports and KPI's were a little more user customizable I'd use that feature more. #### Reasons for choosing Click Maint CMMS Price and comparable features to more expensive options. #### Reasons for switching to Click Maint CMMS Price and we were no longer in need of all the extra features. #### Vendor response Thank you, Brian! We appreciate your continued support over the past year and are glad to hear Click Maint is delivering exactly what your team needs without being overly complex. It’s great that the QR code functionality and ease of training are making a positive impact, and that you’re seeing strong value compared to other systems you reviewed. We've noted your feedback on reporting and KPI customization....enhancements in this area are on our roadmap. Thanks again for your partnership, and we’re excited to keep supporting your team! Replied April 2026 --- ### Easy to Use. Easy to Learn. Easy on the Wallet. - Overall rating: 5/5 - Reviewer: Patrick O. - Verified reviewer: Yes - Industry: Machinery - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered It has been great. Super easy for me to set up people, mange peoples account. Also love that I can mess with their costumer support team via the chat box. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is extremely easy to use and set up. The layout is straightforward, and learning the system is so simple that even someone 100 years old could use it. Another plus is that it costs close to nothing for my company across three different plants, especially compared to competitors. #### Cons Customization is still lacking, but they’re adding new features every month. Because of that, I’m guessing that over the next couple of years, anything that’s even slightly annoying will get addressed and fixed. #### Reasons for choosing Click Maint CMMS Pricing was not even close. To use at all 3 of are plants its pennies compared to the others. #### Vendor response Thank you for the fantastic review! We're thrilled to hear that Click Maint has been easy to set up and use across all three of your plants. Making maintenance management simple, intuitive, and affordable is exactly what we strive for, so it's great to know we've delivered on those goals for your team. We also appreciate your feedback regarding customization. Expanding flexibility and customization options is a major focus for us, and our team is continuously releasing new features based on customer feedback. It's encouraging to hear that you've noticed those improvements along the way. And we'll be sure to let our support team know they're doing a good job—even if they're occasionally getting teased through the chat box! We genuinely enjoy working with customers like you. Thank you again for choosing Click Maint and for trusting us to support your maintenance operations. Replied June 2026 --- ### User friendly CMMS - Overall rating: 4/5 - Reviewer: Meet S. - Verified reviewer: Yes - Industry: Food Production - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros customer support - chat and email options are very help and they resolve all kind of problems in no time #### Cons The platform has so much of potential and ways to integrate their service with all new advance features. Including AI would be awesome. #### Reasons for switching to Click Maint CMMS The previous product was purchased by different company. #### Vendor response We’re glad to hear our support team has been helpful and responsive....it’s something we take great pride in. We also appreciate your feedback on integrations and advanced features like AI. There’s a lot in the works as we continue to evolve the platform. Stay tuned, we’re actively building new capabilities to deliver even more value! Replied March 2026 --- ### Excellent Support and Intuitive Workflows - Overall rating: 5/5 - Reviewer: Duncan M. - Verified reviewer: Yes - Industry: Furniture - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Click Maint is a solid, stable CMMS that excels in ease of use and maintenance workflow management. While the reporting and asset lifecycle features need more maturity to be truly outstanding, the system is backed by excellent customer support and a team that consistently rolls out improvements based on user feedback. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform is user-friendly, particularly the time-tracking toggle, which records technician hours without adding administrative work. The QR code feature allows users to submit maintenance requests without logging in, and this has improved adoption. Role-based permissions are simple to configure, ensuring users see only relevant information. The developers are responsive to feature requests, and the support team resolves issues quickly. #### Cons The KPI dashboard is currently the weakest link; it lacks interactivity, making deep data analysis challenging. There are also limitations in asset management, particularly the inability to mark assets as "inactive." The only options are "Active" or "Deleted," which leads to the loss of historical data. Additionally, the offline time for assets cannot be edited manually, requiring us to contact support to correct entry errors. #### Reasons for choosing Click Maint CMMS It included essential features such as work order management, simplified scheduling for preventive maintenance tasks, and mobile functionality at an overall budget-friendly cost. #### Reasons for switching to Click Maint CMMS We needed a solution that offered greater simplicity, lower costs, and more personalized customer support, especially for our size of operation #### Vendor response Thanks so much for the thoughtful and detailed review, Duncan! We really appreciate you taking the time to share both the strengths and areas for improvement. We’re glad to hear Click Maint has been easy to adopt and is supporting your maintenance workflows effectively. Your feedback on the KPI dashboard, asset lifecycle statuses, and offline time editing is great, and we’ll be sure to share it with our product team. Enhancing reporting and asset management capabilities is an important focus for us. Thanks again for choosing Click Maint and for being a valued customer. Replied January 2026 --- ### AFTER FIRST YEAR OF USING CLICK - Overall rating: 5/5 - Reviewer: Erwin H. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. GREAT OVERALL. GOOD TRANSITION FROM HIPPO CMMS. VERY USER FREINDLY. TRAINING FOR STAFF. ONGOING TRAINING FOR STAFF. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros GREAT FOR TRACKING WORK REQUESTS AND WORK ORDERS. PM SETUP IS GOOD FOR STAFF TO FOLLOW. QR CODE MAKES EASY ENTRY FROM STAFF NOT ON CLICK. #### Cons COST PER USER LIMITED OUR SPACE FOR INTERACTION WITH OTHER STAFF NOT TO SEE AND UPDATE WO'S. OTHERWISE GOOD. #### Reasons for choosing Click Maint CMMS CANADIAN, MANITOBA MADE, COST EFFECTIVE, FREIENDLY STAFF. TALKED TO AT MASBO TRADE SHOW #### Reasons for switching to Click Maint CMMS SOFTWARE OUT OF DATE. HIGH COST TO RENEW WITH NEW COMPANY #### Vendor response Thank you, Erwin! We’re thrilled to hear Click Maint has been a great fit for tracking work requests and supporting your team with PMs, QR codes, and training. It’s especially meaningful to support a Manitoba-based organization...thank you for choosing us! We appreciate your feedback on user access and will continue exploring ways to provide more flexibility. Thanks again for your support and partnership! Replied April 2026 --- ### Fast and easy onboarding. - Overall rating: 4/5 - Reviewer: Lori K. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Staff is super quick and helpful, generally have the answer or have an idea of when a new feature might be added. Its working for our needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Onboarding was super easy. Phone app is easy to use. Helps track work orders, technician time and scheduled maintenance. #### Cons No hour meters for mobile equipment, no ability to make our own work orders statues. Can't seem to run reports for assets. #### Reasons for choosing Click Maint CMMS most your staff and dealt with a previous program I had used. #### Vendor response Hi Lori, Thank you for your review and for choosing Click Maint! We're glad to hear that onboarding was smooth and that our mobile app, work order tracking, and preventive maintenance tools are helping your team stay organized. We’re currently working on adding meter functionality for mobile equipment and expect to have it released shortly. Asset reporting is already available in Click Maint, and your Customer Success Manager will be reaching out to show you how to access and run those reports. We appreciate your feedback and look forward to continuing to support your maintenance operations. Replied June 2026 --- ### Would recommend Click Maint - Overall rating: 4/5 - Reviewer: Nick T. - Verified reviewer: Yes - Industry: Museums and Institutions - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Click Maint has been servicing all our needs, and being a smaller organization, it fit our budget very well for what we were trying to achieve. The institutional history it's helping create, in terms of our mechanical and maintenance items, will be extremely helpful years from now. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Click Maint's onboarding process was pretty streamlined. The folks like Mel and Genesis were very receptive to our input and needs. Also the UI was easy to navigate, even for folks who have had minimal interactions with CMMS software. #### Cons For me there wasn't much to dislike. One option I have requested was a documents section. For things like warranty paperwork or inspection reports I have been using a work around of attaching them directly to the assets, or the PM's themselves. #### Reasons for switching to Click Maint CMMS Cost was a driving factor. Also, we felt we were overpaying for a product we weren't using to its full capability. #### Vendor response Thank you for your thoughtful feedback! We’re glad to hear onboarding was smooth and that our team was able to support your needs. It’s great that Click Maint is helping build long-term visibility into your maintenance operations. We appreciate your suggestion on document management and will keep it in mind as we continue enhancing the platform... more to come! Replied April 2026 --- ### From the Floor to the Front Office: Finally, a System That Works - Overall rating: 5/5 - Reviewer: Abe h. - Verified reviewer: Yes - Industry: Plastics - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. cannot upload photos directly from their phone's camera to a work order. Better than the competition, and gets the job done #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros That BI (Business Intelligence) is the real hero, though. It ain't just colorful graphs; it’s my proof. It shows the bosses that the old saw line is costing us more in downtime and repairs than a new one would. It tracks every minute of "blood and sweat" we put into those machines #### Cons the mobile app is missing essential features found in the web version, to upload photos from mobile to word order is difficult, but there is a work around by sending the photo to email then uploading from desktop #### Reasons for switching to Click Maint CMMS asset tracking is way easier with also allows for more users #### Vendor response Hi Abe, Thank you for taking the time to leave such a thoughtful review and for sharing your experience with Click Maint. We really appreciate the detailed feedback, especially your comments about Business Intelligence and how it helps support operational and purchasing decisions. Hearing that the reporting and tracking capabilities are delivering real value for your team means a lot to us. We also appreciate you pointing out the challenges around uploading photos from the mobile app. Adding photos directly to work orders from the mobile app is definitely possible, and your Customer Success Manager will be reaching out to walk you through the process and help ensure your team is set up properly. Thanks again for your support and for choosing Click Maint. We truly value your partnership. Replied May 2026 --- ### CMMS experience - Overall rating: 5/5 - Reviewer: Jennifer C. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far, my experience has been great. love the online classes on how to do certain functions. The class presenters give great information. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easy it is to create work orders or update. As the Facilities cleaning coordinator things get added on to my day often. #### Cons Nothing that I can think of. Currently ! am still on the learning curve and know the full capacity of what Clickmaint can do. #### Reasons for switching to Click Maint CMMS Unclear of reason for switch. I believe that system was being taken over by clickmaint #### Vendor response Thanks for the great review Jennifer. Our team is excited to work with you going forward and ensure that you have a positive experience and Click Maint has a positive impact. Replied June 2026 --- ### Still Learning system - Overall rating: 5/5 - Reviewer: Andrew P. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great, looking forward to starting up so everyone can take advantage keeping track of all the things we lose track of #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy to use, should be easy for everyone else here at work. Look forward to starting up so everyone can take advantage #### Cons A lot to learn, need to teach everyone on how to use the new system. Hope they catch on fast, need more videos #### Reasons for choosing Click Maint CMMS easy to use& the price fit our nonprofit budget #### Vendor response Hey Andrew - thank you for the feedback and positive review. Our team is really looking forward to working with you and getting you started. Our Customer Success team will ensure you and your team and well-trained and get off to a productive start. Replied May 2026 --- ### Excellent Software - Overall rating: 5/5 - Reviewer: Sharef O. - Verified reviewer: Yes - Industry: Plastics - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent, from ease of use and the help of the support staff, things have been great. its an easy software to use for anyone at any technology level #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use and implement. every page is laid out the same so navigating the software is made easy and only takes 3 clicks to get things done. #### Cons This is still a new company so not all the features are available yet, but they are listening to our requests and trying to implement which is nice #### Reasons for choosing Click Maint CMMS Primarily the ease of use for this software is excellent, including the price & support staff. #### Reasons for switching to Click Maint CMMS eMaint was too complicated and expensive to use #### Vendor response Hi Sharef, Thank you for sharing your experience! We’re glad to hear Click Maint has been easy to use and implement, and that the consistent layout makes navigation simple. It’s also great to know our support team has been helpful along the way, we'll be sure to share that feedback with them! We appreciate your feedback on features as we continue to grow. Thanks again for choosing Click Maint, we’re excited to keep supporting your success! Best regards, Genesis Replied September 2025 --- ### Click Maint - Overall rating: 5/5 - Reviewer: Walter K. - Verified reviewer: Yes - Industry: Public Safety - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been great. we had been using Hippo CMMS since the fall of 2020 and things were great, until they got bought out. After that the customer service went to crap. [sensitive content hidden]called, like he read my mind. I was just thinking of looking for a new CMMS. It's been great ever since. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer Service, from the cold call we received after we discussed looking for a new CMMS [sensitive content hidden], to sales (JP Mariano), to on-boarding [sensitive content hidden] to training [sensitive content hidden]) the service has been great. #### Cons I'd like to put our log on our work orders. Our completed work orders are used by our customers to show that preventive maintenance has been completed when the federal inspectors come to visit. I just think it would look more professional with the agency logo. #### Reasons for switching to Click Maint CMMS Lack of customer service when Hippo was bought out by Emtura. Also the price increased. #### Vendor response Hi Walter, Thank you for sharing your experience! We're thrilled to hear that the transition to Click Maint has been smooth and that our team has delivered the level of service you deserve. We really appreciate your feedback about adding your agency’s logo to work orders. That’s a great suggestion, and we’ll be sure to pass it along to our product team for consideration. We’re glad we could be there at the right time and that you’ve found value in both our platform and support. Thanks again for choosing Click Maint, we’re excited to keep supporting your success! Best regards, Genesis Replied July 2025 --- ### User-Friendly and Constantly Improving - Overall rating: 4/5 - Reviewer: Mason S. - Verified reviewer: Yes - Industry: Higher Education - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Click Maint has been great overall. It's a newer site, so there are some growing pains that come with that, like bugs and functionality limitations. On the other hand, it also means that they're constantly coming up with new features and enhancements, and it's exciting being on the ground-floor and having some buy-in to their future development. They are very receptive to feedback, and I appreciate that they have a dedicated space to request features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It is very user friendly and easy to navigate the pages and menus. The UI is engaging, and support is very responsive and easy to work with. The pages are also highly customizable, and I appreciate being able to show/hide whatever data I want and reorganize each page according to my personal preference. #### Cons I have come across several bugs and other minor inconveniences within the program. There also isn't a way to make a request via email which is something that I would like to see. #### Reasons for switching to Click Maint CMMS osTicket didn't have any way to set up preventive maintenance, track equipment or parts, or really do any of the things a CMMS should do. It was for creating tickets, and that's all it did. #### Vendor response Hi Mason - thank you for your review and great feedback. We are happy to hear that Click Maint has improved the way you manage work orders and preventive maintenance compared to your previous system. You are correct in that we are always coming out with new features and updates. Our dev and product team have seen your feedback and are working on some new updates that we think you and your team will get value from. Keep the feedback coming - Thank you! Replied May 2025 --- ### Practical CMMS with Solid Support and Room to Grow - Overall rating: 5/5 - Reviewer: Naim K. - Verified reviewer: Yes - Industry: Food Production - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it’s a very positive experience. We’re still in the setup phase, Click Maint team has been helpful and available whenever needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros easy user interface great support, fast response and provide solutions procedures feature was a great addition #### Cons No support for running hours–based maintenance, which is important for generators, compressors, and heavy equipment. Field data limits not flagged—new procedures feature allows numeric input, but out-of-range values should trigger alerts automatically instead of relying on technician feedback. Loading time is a bit slow; having the option for local hosting would greatly improve perfomance. #### Reasons for switching to Click Maint CMMS SAP’s user interface was too complicated for daily maintenance operations. The version we had didn’t include preventive maintenance, so previous management added a fleet management module and tried to adapt it for PM tasks. That workaround created a system that was clunky, and inefficient. #### Vendor response Hi Naim, Thank you for the detailed and thoughtful feedback! We’re glad to hear you’ve had a positive experience so far and that our team has been responsive and helpful during the setup phase. It’s great to know the user interface, fast support, and the new procedures feature have been valuable to your workflow. We also truly appreciate your insights on what could be improved. Support for hours-based PMs, out-of-range data alerts, and performance enhancements like local hosting are all important considerations. Feedback like yours helps guide our development priorities, and we’ll be sure to pass this along to our product team. Thanks again for choosing Click Maint. We're excited to support you as you continue the implementation process and beyond. Best regards, Genesis Replied July 2025 --- ### Easy to use and navigate. - Overall rating: 5/5 - Reviewer: Bob K. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are very pleased with our decision to switch to Click Maint. Our team has come on board with more cooperation and enthusiasm than expected. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We reviewed six different CMMS software packages before deciding. We decided on Click maint mainly due to user friendliness and we have not been disappointed. #### Cons The only possible Con would be that there are some bugs in the software, but we were aware that Click maint is a new software and concerns are addressed quickly #### Reasons for choosing Click Maint CMMS Easy of use. Most of our employees are ESL. we need the simplest software to learn and use. #### Reasons for switching to Click Maint CMMS Not user friendly. too much administration work. #### Vendor response Hi Bob - thanks for the great review and constructive feedback. Our team is pumped to hear that the onboarding went well, and your users are finding the software easy to use and adopting it. Connect with us anytime for support or if you have suggestions on ways we can improve Click Maint. Replied February 2025 --- ### ClickMaint new user review - Overall rating: 5/5 - Reviewer: Barry F. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Change over has been seamless and any glitches or setup issues we have had have been dealt with quickly and professionally with all staff. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We are transitioning from the old HIPPO CMMS product and the changeover was seamless and easy. Only minor training was required to understand a few of the differences and features. #### Cons We are only a few months in but really nothing comes to mind. It does what we want it to do and the program is capable of so much more! #### Reasons for switching to Click Maint CMMS Price increase and upcoming forced switch to another product #### Vendor response Barry - thanks so much for leaving a review and sharing your feedback. Our team is excited to be working with you and your staff and want to make sure that you have a positive experience and get the value (and more) from Click Maint. We have an open door policy -- we encourage you to continue to share feedback and suggestions on how we can improve and make our solution work even better for your team. Thank you! Replied May 2025 --- ### Click Maint is Awesome to Work With - Overall rating: 5/5 - Reviewer: Scott G. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been really great. Again, I appreciate how they want to make Click Maint a custom solution for us by receiving suggestions open mindedly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I appreciate most how accommodating the teams are in making our visions of a management system into a reality. #### Cons We seemed to have some difficulties with being locked out for a period of time after incorrectly entering passwords. #### Reasons for switching to Click Maint CMMS The quality of customer service was diminishing. #### Vendor response Scott - thanks for taking the time to leave your review and provide feedback on how your experience has been so far with Click Maint. We are happy to hear that our solution is working well so far and any issues you were having we were able to resolve. Continue to let our support team know of any issues or questions you have. We want to ensure that your experience is the best it can be. Replied May 2025 --- ### Intuitive Design and Excellent Support—A Refreshing Change for Cloud Software - Overall rating: 4/5 - Reviewer: Tracey M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I really like this software. The user interface is refreshingly intuitive and avoids the cluttered, over-complicated layouts found in many other cloud-based platforms. This makes both the initial setup and ongoing maintenance remarkably straightforward for our team. While the core experience is excellent, there are a few functional limitations to keep in mind. Currently, there is no standalone inventory management feature; tracking is only possible when it is tied directly to a Preventive Maintenance (PM) task. Additionally, the QR code generator lacks branding capabilities, so there is no way to incorporate our company logo into the labels. That said, the human element of the software is top-tier. Customer support is highly responsive, and the knowledge base articles are exceptionally helpful for troubleshooting or learning new workflows. It’s a solid, user-friendly solution that feels built for efficiency, despite a few specific feature constraints. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The UI is intuitive and refreshingly streamlined, avoiding the over-complicated layouts common in most cloud-based software. Beyond the clean interface, it is remarkably easy to set up and maintain, making it a hassle-free solution for any team. #### Cons While the system is functional, the inventory tracking feels a bit restrictive since it’s tethered exclusively to PMs rather than being available as a standalone module. I’d also love to see more aesthetic control over the QR codes—currently, there’s no way to incorporate a logo for a more professional, branded look. #### Vendor response Thank you, Tracey, for your thoughtful and detailed feedback.....we truly appreciate it! We’re glad to hear the intuitive design and ease of setup have made a positive impact for your team, and that our support resources have been helpful along the way. We also really value your input on inventory management. We’ve recently released some major updates to this area, with more enhancements on the way that will provide greater flexibility and make the module easier and more powerful for your team to use. Stay tuned..there’s more coming soon! Your feedback on QR code customization is also noted, and we’ll continue exploring ways to improve branding options. Thanks again for your insights and for being a valued Click Maint customer! Replied April 2026 --- ### Couldn't be Happier - Overall rating: 5/5 - Reviewer: Taryn F. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My team and I are very happy that we went with Click Maint when choosing a system to manage our building operations. Not only are we not disappointed with the product, but we are consistently surprised by how effortless it has made our work order management. The system has so much to offer, and we are still learning all the ways that it can benefit our team's operation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Besides being affordable and user friendly, my team and I have been impressed with the reliable, flexible, and consistent help from the Click Maint support team, and appreciate how it benefits and has improved communication among our own team. Click Maint is very receptive to customer feedback, and they are constantly making positive changes and improvements to meet the needs of their customers. #### Cons There are few things that we don't like about the software. After using it for almost a year, we have identified a few features that could be improved for our work order efficiency, however, they have received this feedback from myself as well as others and are already working on implementing additions/fixes for these small inconveniences. #### Vendor response Thank you, Taryn! We’re thrilled to hear how Click Maint has improved communication and made work order management more effortless for your team. It means a lot to know our support and responsiveness stand out. We truly appreciate your feedback on enhancements...your input helps drive our improvements, and we’re excited to continue delivering even more value. Replied March 2026 --- ### Innovative CMMS system with ease of use - Overall rating: 5/5 - Reviewer: Alfredo G. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience has been good. Once you learn it, it's very easy to set it up and navigate. The mobile app makes documenting everything much easier, the fact that you can upload photos from the assets, issues, incidents right away, helps a lot. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked the most about the system is the ease of use; it's very user friendly and the mobile app is perfect to properly document all the work done. The user interface is quite easy to navigate #### Cons I'm used to more "traditional" CMMS systems so the learning curve was a little bit prolonged. Not something that is necessarily bad with the system, it's just the way I'm used to work with CMMS systems. #### Vendor response Alfredo, thank you for the thoughtful review! We’re thrilled to hear that you’re enjoying the ease of use and finding value in the mobile app, especially the ability to document work and upload photos in real time. We understand that transitioning from more traditional CMMS platforms can take some adjustment, and we truly appreciate your openness during that process. If there’s ever anything we can do to make the experience even smoother, we’re here to help! Replied March 2026 --- ### Great system and service. - Overall rating: 5/5 - Reviewer: James M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Click Maint have more than met our expectations. Their 3 clicks OS is neat, and their training and support are first class. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As an SME, we were looking for a cost effective Canadian CMMS for our Maintenance Management that had an OS that our diverse team could adapt to quickly, and Click Maint ticked all the boxes. Their support during setup and to date have been excellent. #### Cons We've had no issues to date, although the reporting features could be better. However as they develop the system they do respond well to feedback and actively request it. #### Vendor response Thank you, James! We’re proud to support your team with a cost-effective, easy-to-adopt CMMS and are glad our training and support have made a strong impact. It’s great to hear Click Maint is exceeding expectations. We appreciate your feedback on reporting. Your Customer Success Manager will connect with you to gather more details so we can see if we can enhance the reports. Replied March 2026 --- ### Exactly what I would expect. - Overall rating: 5/5 - Reviewer: Melissa S. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used monthly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. excellent tool. The online training and detailed request forms are simple and easy for everyone to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The value and courses. The app, is quick and easy to use. I like that the staff can make requests on their own. #### Cons sometimes it glitches. I have had to re-start. But, once I re-start the glitching is resolved and I can continue working. #### Vendor response Thank you, Melissa! We’re glad to hear you’re finding value in the platform, training, and ease of use for your team. It’s great that staff can easily submit requests and get the most out of Click Maint. Replied April 2026 --- ### Happy withCMMS - Overall rating: 5/5 - Reviewer: Daryle F. - Verified reviewer: Yes - Industry: Wholesale - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Makes it easy to comply with safety legislation requirements for documenting maintenance and inspection of safety items. #### Cons There was a bit of a learning curve, but support was very helpfull. I was able toset up my PM's with a little help. #### Vendor response Hi Daryle - appreciate you sharing your feedback and glad to hear that you got your PMs set up and Click Maint is helping your team with compliance, especially with documenting inspections. If you or your team members ever need additional training, please reach out. We're happy to support your team and make sure that all can use Click Maint effectively. Replied December 2025 --- ### Covers the basics we need - Overall rating: 5/5 - Reviewer: Jaycee H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ability to have public request portals for our tenants to submit maintenance requests and the workflow allows us to review the request before turning it in to a work order. #### Cons It's not the most intuitive for property management maintenance needs. I'm not a technician, so I don't know what context this would fit best in. Thankfully, it meets our need for now, but I can tell that it's not natively built for rental property work orders. #### Vendor response Hi Jaycee - thanks so much for the great review and feedback. Please connect with us regarding any suggestions you and your team have that will improve the way you use Click Maint. We value your feedback and we will take suggestions for updated features and enhancements into consideration for future roadmap development. Replied December 2025 --- ### Just getting started - Overall rating: 4/5 - Reviewer: Lee K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Currently uploading all of our assets into the system but am looking forward to full use of the software once more applicable and ready to use on our end. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The help portal is awesome, haven't had an issue that click maint staff were unable to assist me with. #### Cons Unable to attach multiple assets to a task such as boiler inspections if you have multiple boilers. "If additional work is needed, please create additional task and add the asset that requires the work." When a contractor does the large inspections for us, they don't break down the paperwork to attach to each asset, it comes as one inspection/invoice. #### Reasons for choosing Click Maint CMMS price and applicability to our operations. #### Vendor response Hi Lee - thanks for sharing your feedback! We are working on adding more features that will give you way more options with inspections and PMs. These updates are in the works, along with adding multiple assets to one PM work order (coming a little later this year). Stay tuned. Replied February 2025 ## More reviews [Next reviews](https://www.softwareadvice.com/cafm/click-maint-cmms-profile/reviews/?page=2) --- Click Maint CMMS Reviews, Pros and Cons - 2026 Software Advice