--- title: "ebase Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ebase. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ebase is a good fit for you!" source_url: "https://www.softwareadvice.com/cafm/ebase-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Project Management Software](https://www.softwareadvice.com/project-management/) / [ebase](https://www.softwareadvice.com/cafm/ebase-profile/) / ebase Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cafm/ebase-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cafm/ebase-profile/alternatives/) # ebase User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 39 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.9/5 - Value for money: 4.6/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 25 reviews (64%) - 4 stars: 13 reviews (33%) - 3 stars: 1 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The software works well for us as it links our safety inspections to our work order system which is very valuable. - Finally, the customer services team provides direct person-to-person assistance in a timely manner and have been a pleasure to work with. - I have used multiple modules of eBase and find all of them easy to use and I know if I have questions or concerns I questions will be answered asap. ### Most mentioned cons - It can be difficult for tradespeople to use the software on a phone because of the limited screen sizes on most phones. - Had difficulty for a little while trying to update changes to the inspection template. ## ebase customer reviews Showing reviews 1-25 of 39 (page 1). ### ebase CUOS review - Overall rating: 5/5 - Reviewer: Kim P. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered have realized better accounts receivables with credit card billing as most users now utilize this method of payment - high adoption rate and convenience the adaptability of custom fields and facility attributes allows us to help guide our users decisions and permit creation becomes easier each year making the Board look good in its delivery of services #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros very intuitive ease of use customer support has been extremely open to developing features we need on ongoing basis - year over year to improve functionality ; the evolution has been tremendous #### Cons the financial reporting - Users still want capability of paying per permit as opposed to account balance but apparently in a new update this has been rectified --- ### Helpful Tips - Overall rating: 5/5 - Reviewer: Carolee M. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered Water flushing reporting - fully meets MOE expectations. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Modules are very easy to use for new users. The layers of Config are easy to understand. CSR provide excellent, timely service with very detailed explanations. #### Cons - I think biweekly log with work order schedule, doesn't have option to match, therefore creating a manual log is the only option - More filtering with logs module, would be helpful --- ### An excellent tool which keeps getting better - Overall rating: 4/5 - Reviewer: Nigel D. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered Great organization to deal with, quick response, and excellent customer support. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Flexible design allowing for customized functionality and support of the organization's business processes. Great and unique features such as flags and communication workflows through work order lifecycle. Development of new features and investment into the tool is consistent, only making the software stronger and continuously improving the user experience. Webtool which doesn't require investment and maintenance of local servers. #### Cons Planning and scheduling tools could be stronger. --- ### TLDSB Facility Services Review - Overall rating: 4/5 - Reviewer: Deb N. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered Our overall experience with erase has been exceptional. It is like one stop shopping, everything is at my fingertips. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use is what I like most about the software and that it covers several areas of my position so there is no need to learn multiple software packages. #### Cons I am currently using several of the modules and there is nothing negative that I can say about the product. #### Reasons for choosing ebase It had everything we were looking for with the potential of additional modules #### Reasons for switching to ebase The old software was outdated and couldn’t do everything we needed it to. --- ### A complete CMMS - Overall rating: 5/5 - Reviewer: Domenic M. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered Extremely satisfied #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software has many functionalty modules that are customized to a certain degree to fit the best use of the organiztion. It is user friendly and the customer care assistance/support is fantastic. I really like the metrics reporting tool since it provides information at my fingertips regarding many aspects of our mantenance and project management service units. #### Cons There are some additional modules that i would like to utilize however they are to be purchased seperatly. --- ### Great customer service & easy to use - Overall rating: 5/5 - Reviewer: Connie A. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered I have used multiple modules of eBase and find all of them easy to use and I know if I have questions or concerns I questions will be answered asap. The reports are easy to run and there are a variety pf levels and sort options to suit my needs. If I can't find what I'm looking for eBase will assist me to get the results I require. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros eBase replies within 24 hours of any email or phone message Inquiry It is very user friendly for myself and my staff #### Cons I can't think of any? I have only used eBase in my past and current position and see no need for anything else? --- ### LDCSB Review of Ebase - Overall rating: 5/5 - Reviewer: Peter H. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered Excellent customer service and overall system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly, the software encompasses all facets required for a large organization at a reasonable cost. We have expanded the program with a H&S component and form logic which our HR dept now administer. #### Cons Sometimes it takes a bit long for customizations, but in the end we always receive what we asked for. #### Reasons for choosing ebase full suite and modules in one package #### Reasons for switching to ebase It's a complete package with all modules built in including Community Use of Schools --- ### SCCDSB - Overall rating: 5/5 - Reviewer: Erin B. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered eBASE is a fantastic product. We are currently using 9 different modules within our Board with another being rolled out soon. The consistency and integration across the modules makes it easy for end users to learn and use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros -eBASE is easy to use with built in help menus -Excellent support -Modules for many different uses / departments #### Cons -Initial set-up / configuration is a big job, but I suspect this is the case for any platform #### Reasons for switching to ebase Looking for a more user friendly, out of the box solution --- ### Review - Overall rating: 4/5 - Reviewer: Terri P. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered Great program. For education, one location for everything and only really need to train once on basics #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Reporting, KPI's, ease of use, once you know one module, it's fairly easy to navigate other modules #### Cons Making changes to our "back us". Because we have used this system for so long; the initial set up does not always suit our needs but to go back and make changes seems difficult #### Reasons for switching to ebase New supervisor introduced us to this product - was using at another Board --- ### Review of eBASE. - Overall rating: 5/5 - Reviewer: Martha D. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered We all need eBASE and work in it daily. Very happy with the software and what it does for us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is very user friendly and holds a lot of information for us. We have different applications and each module is very helpful in tracking assets, time and staff. We also use it as a communication tool as notes from many different users are entered into the system for all to view. #### Cons I wish we had used it sooner. I have no issues. --- ### Community USe Module - Overall rating: 5/5 - Reviewer: Lori M. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered Clients can easily book requests, and I see them in a time sensitive way. (immediate) #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use, eBASE support, dependability and time sensitive accuracy. #### Cons Accounting can sometimes be a challenge, when manual changes are required. --- ### Review - Overall rating: 4/5 - Reviewer: stewart H. - Verified reviewer: Yes - Industry: Education Management - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered PM generation and asset management is very good. Ease of use is excellent #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use, Not an accounting software with a maintenance add on. #### Cons The amount of time closing work orders. --- ### Health and Safety Inspection system-eBase - Overall rating: 4/5 - Reviewer: Caroline C. - Verified reviewer: Yes - Industry: Government Administration - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered Very good. Very helpful in answering questions and helping staff who use the system. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customizable, tracking of inspections, and record keeping. #### Cons Had difficulty for a little while trying to update changes to the inspection template. Finally figured it out. #### Reasons for choosing ebase Our company was already using the maintenance tracking system. --- ### Best Facilities Management Software - Overall rating: 5/5 - Reviewer: Jamie G. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered I have had the opportunity to use other health and safety management software over my 25+ year career in the health and safety profession and eBase is by far the most customizable and user friendly software on the market. Changes to templates can be made easily in-house, without additional service fees or or long delays. Finally, the customer services team provides direct person-to-person assistance in a timely manner and have been a pleasure to work with. I highly recommend eBase. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I use eBase for our health and safety management system. The system has various module including logs, workplace inspections, work orders, document library and a forms module to create customizable forms, such as, hazard/incident reporting and investigation reports. The best part about eBase is that the modules are customizable to suit our needs, and we can make changes to the template on the go, with no need to submit a ticket and wait months for changes. The software allows us to schedule logs, inspections, etc. automatically, and has feature to remind end user of overdue items. Similarly, we customized our incident reporting system to alert the supervisor in real-time when an incident report is submitted. Each module also has a reports components that allow us to create customized reports for tracking, reporting and trends analysis, as well as the option to export to Microsoft Excel. We were easily able to integrate our HRIS system through Active Directory into eBase for employee and supervisor demographics for hazard/incident reporting. #### Cons As will all software, there are some features that do not work exactly how I want them to or I would like to have. That said, the eBase development team is very open to receive suggestions for continually improving the software, and some of the changes we have requested have been implemented. --- ### I'm all about that eBase, 'bout that eBase, no trouble! - Overall rating: 4/5 - Reviewer: Molly P. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered The Client Services I've experience is unparalleled. [SENSITIVE CONTENT HIDDEN] is so knowledgeable and patience. She often has a solution or plan of action so I never feel ignored. Cannot overstate how important this has been in our implementation process. It's great to see a company consistently looking for ways to improve. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It's very intuitive, easy to navigate, and visual. I appreciate the editability and that changes are real-time. I also want to give the "Switch To" function a shout-out because it's awesome for helping troubleshoot user problems. #### Cons - I feel like WO notifications need an overall reboot. - A better way of notifying parties when the text box under WO 'Actions' is filled out. It appears in 'History' only and therefore is easily missed. - No way to integrate our external absent management software in to eBase without adopting the timesheets module which would require inputting/upkeeping data in two places. - Would be great if there was an alert that could be issued when a provider has entered in more time than is available for in a predetermined work week -An hour limit per labour note that requires approval if gone past. - An 'Estimates' tool that can be used for a combination of internal and external service providers. - A way to assign multiple 'Internal Service Providers' under one work order without having to create multiple jobs. - Include a date stamp when a 'Job' is added. - Ability to 'Start New Discussion' and select which job - Linkage between WO Facilities and Rentals. - A way to customize the homepage for an entire 'Profile' group. #### Reasons for choosing ebase Wasn't a part of the tendering process #### Reasons for switching to ebase Work Order System was outdated and wanted to have our rentals and work orders under one roof. --- ### Well worth the investment - Overall rating: 5/5 - Reviewer: mark k. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered We use them for daily site logs, health and safety inspections and equipment maintenance with the work order system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ebase has been a great product to use and grow with our school Board, We have slowly added components on as required and increased our users from office staff to on site staff as well as custodial staff. Customer support has been exceptional with responses and questions and have been able to tailor to our needs. Very user friendly. #### Cons The only con was getting our 500 staff trained on this program as we switched from a completely different type of program for our work order system. Ebase helped with multiple training sessions as needed and willing to set up virtual sessions to be able involve all parties. #### Reasons for choosing ebase Familiar with product already being used for other uses with in our board, fair pricing scheme and amazing customer service #### Reasons for switching to ebase better customer support and better user use and flexibility --- ### Very User Friendly Software - Overall rating: 5/5 - Reviewer: Kelly O. - Verified reviewer: Yes - Industry: Education Management - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered I had used eBase at my previous School Board so when moving to a larger School Board it was a necessary change to bring the rentals department to more modern efficiencies when processing permits, running reports and keeping track of financials. It is extremely user friendly and gives me all the information I need at my fingertips. The permits, statements and invoicing is more user friendly from a client perspective. It is a positive experience for both the School Board staff and the clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The eBase software is user friendly to use and set up and makes processing permits a lot easier and quicker. #### Cons Sometimes the needs of a smaller school board or rentals department is not the needs of a larger school board with a larger rentals department so sometimes some customization is required. #### Reasons for choosing ebase I had used eBase at my previous School Board so new what to expect and how the software operated. #### Reasons for switching to ebase I had used eBase at my previous School Board so when moving to a larger School Board it was a necessary change to bring the rentals department to more modern efficiencies when processing permits, running reports and keeping track of financials. --- ### HR Coordinator - Occupational Health and Safety - Overall rating: 4/5 - Reviewer: Donna S. - Verified reviewer: Yes - Industry: Education Management - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered My personal experience with eBASE is a very positive one. The software allows me easy access to our facilities history on site inspections and work orders. The company support technicians are absolutely awesome and I have had very good response time when asking questions or trying to resolve a minor problem. I am very comfortable working with the product and I have found it to be very reliable. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The software works well for us as it links our safety inspections to our work order system which is very valuable. I like that it has the ability to be customized in areas to suit a client. I also like the ability to upload forms, photos, input comments and it tracks history in a very obvious and easy to find way. #### Cons The thing I like the least about the software is the struggle users have when they are not familiar with computer systems. The most frequent complaint is the user does not find it intuitive. It would be good if the system had more short cuts. I also find limitations on the types of reports the system can generate. #### Reasons for choosing ebase Not Applicable. --- ### My experience with the Ebase system - Overall rating: 5/5 - Reviewer: Lynda L. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered Ebase company is very helpful. They have been able to assist me quickly with any issues I may encounter and there have not been many. It is mostly from the accounting side and they do advise on what I am able to accomplish on my end. Very friendly company who listened to what your company needs and is able to address and produce what we are looking for. We have expanded use from our rental department to our maintenance and operations departments with positive results. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use. Able to help reduce time in processing permits, keeping renter information up to date, and producing reports. Also have received feedback from renters saying they like the ease in which they can request a booking. #### Cons When booking monthly I still cannot get the proper dates to come up for each month. EG. 2nd Tuesday of the month. I have to manually change for each month. #### Reasons for switching to ebase My supervisor searched Ebase information and saw that we could process permits and produce any reports needed with ease, which is something we could not do with Class --- ### User perspective and feed back as a manager of the team which use the product - Overall rating: 4/5 - Reviewer: Radu B. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered Tracking manpower of custodians and maintenance team, daily functionality of the tasks scheduling. Its easy to use, easy to get around practically self explanatory. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The e-base software is easy to use, specifically on a day to day basis, recurring WO functions works well to maintain facilities, asset management is really useful on creating a budget and asses equipment cycle function and replacement. Recently we integrated more and more the system for functions and events and is the only system we use to book rooms and schedule setups of events. #### Cons Assigning a tag to the equipment and tracking inventory equipment, we think could be better linked to residual value of the assets value with accounting department. #### Reasons for choosing ebase Service support, accessibility and easy to use. #### Reasons for switching to ebase Support and service --- ### Solutions you need, when you need them... - Overall rating: 4/5 - Reviewer: Hugh C. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered Great product and great people. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Starting over 10 years ago, eBase was our organization's first Facilities Management Software implementation. eBase provided the custom functionality we needed as we developed and brought out facilities organization into the future. As an organization that operates and maintains a significant number of assets with limited resources, the solutions provided by eBase met our needs without being overwhelming. We are still in control of how we want to operate and eBase is able to configure the software to function the way we need it. The implementation and support team at eBase is very easy to work with and helps us learn from other customers' successes as we make continuous improvements and expand on what the product has to offer. #### Cons Currently, I have no outstanding issues that eBase has not addressed. --- ### Customization and integration - Overall rating: 5/5 - Reviewer: Lou C. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered eBASE has provided for a collaborative working experience amongst a very diversified organizational audience where multi departmental access to important documents and refences can be made at a touch of a button. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The flexibility to customize for our specific organization insures that we can meet our own needs and specific organizational goals #### Cons Would like to see the development of a more defined holistic capital assessment and life cycle management tool #### Reasons for choosing ebase Very intuitive and flexible set up for our organization. Access to live customer service agents when you have a question or problem. Any matters are dealt with quickly and very thoroughly, Agents always take the extra time to explain and walk you through issues when needed. --- ### eBase Ridley Maintenance review - Overall rating: 5/5 - Reviewer: Jeff D. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered Our experience with eBase is very positive. We rely heavily on the software to be available on a daily basis to direct and assist with the custodial, maintenance and capital work needs on campus. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software is easy on the eye. The web page never looks cluttered or busy. The information is presented in a format that flows logically. #### Cons Could use more tutorials for configuration steps to creating assets, schedules and inspections. --- ### Excellent Database - Overall rating: 5/5 - Reviewer: Carole A. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered it is so easy to use, great customer service, reasonably priced #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it is so user friendly both for the administrative and public user, easy to program. #### Cons I don't have anything that I could say about what i don't like. #### Reasons for choosing ebase We were going to recreate another program in house with our IT department, which we knew would eventually outdate just like the existing system we were using. This gave us a database that will grow with our ever changing needs and environment within education. --- ### EBASE review - Overall rating: 5/5 - Reviewer: Renee R. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered We have many modules of EBASE and working on getting another one. Very easy to use and teach for others to learn. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros This product is very easy to use. All the modules we currently have we have had no difficulties with. #### Cons Sometimes EBASE does not always have the ability to tweak the software the way you want it. #### Reasons for choosing ebase Already had ebase so add on ## More reviews [Next reviews](https://www.softwareadvice.com/cafm/ebase-profile/reviews/?page=2) --- ebase Reviews, Pros and Cons - 2026 Software Advice