eSSETS

RATING:

4.8

(15)

About eSSETS

eSSETS is a cloud-based facilities maintenance and asset management solution built for businesses of all sizes that helps them to manage the asset and facility lifecycle. eSSETS offers tools and services that are suitable for various industries such as hospitality, banks, education and more. The solution includes a database of common commercial equipment in these industries, each with pre-populated specifications. This allows users to set up their assets in the system by brand and model. This information can be accessed from various devices including PCs, Macs, smartphone and tablets. Tied into this capability is eSSETS' ActivityQ which centralizes requests, inspections, and both preventive and recurring maintenance into a single queue. From this queue, dispat...

eSSETS Pricing

$36 per user per month with an annual subscription and two user minimum. Location-based pricing also available for chain operations. Studen population pricing available for schools. Enterprise pricing available upon request.

Starting price: 

$432.00 per year

Free trial: 

Available

Free version: 

Not Available

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eSSETS Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for eSSETS

1 - 5 of 15 Reviews

Lee

Mining & Metals, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2017

I work in Essets daily, it's people friendly and easy to learn.

PROS

It makes my work flow so much easier. It keeps up with our hour/mileage on all our heavy and service trucks. Tell us when PM is due on each equipment. I put in work orders for our Mechanics and Maintenance department. It also tell you how long a work order is open . Easy to pull when I need to know how many times a equipment was worked on. We've been with Essets for a little over two years and we are very pleased with this program and customer support.

CONS

I just wish when we retire a equipment or a service truck it would red out the letters so it is easier to spot what has been retired vs. what is still active when I look up stuff in the Things menu. One more suggestion would be we used to be able to see photos of our Heavy equipment and service trucks in the things menu. Now we have to click on the photo icon, I like the old way better. I'm in and out of equipment list all the time sometimes it's easier by seeing the photo next to it, so I know I have right equipment.

Vendor Response

Thanks Rachel! Improvements to handling of retired equipment is on it's way in an upcoming release.

Replied November 2017

lisa

Hospitality, 201-500 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Essets review

Essets has allowed us see and manage all of our equipment assets from a birds eye view. In the future, if/when we work with an in-house service & repair company, I'm confidence that Esset's work order feature with prove to be very useful.

PROS

Essets is an affordable and robust asset management program. The program itself has a wide range of capabilities, from a dynamic asset registry, to a full on maintenance management system. We are currently using Essets as our asset registry for 8 separate restaurant locations (all accessible from a central dashboard, or separately). Within each recorded asset, we have a record of equipment specs, warranty info, as well as past associated work orders. We are also able to record money spent on equipment and track depreciation. This software is agile in that it can be useful for a wide variety of use cases, even those it may not be specifically built for. The Essets team was actively helpful in implementing the software and offered feedback on how to refine our company's workflow. The team is extremely receptive to feedback and constantly working to improve the software. Bugs are rarely encountered, and once reported, are addressed efficiently.

CONS

At first glance, Essets is not as showy / flashy as many other programs we looked at, and has a more dated UI. However, this is easy to look past once you learn how to use it; the program is quite straight forward, and exploring its many capabilities allows you to experience the full potential of the program. Certain aspects of the program, such as the preventative maintenance section, were less streamlined; however I know the team is working on improving this area.

Reason for choosing eSSETS

Personalized service from vendor, robust quality of the software, price

Vendor Response

Thanks Lisa. Yes, we are working on signficant refinements for all recurring work (Pm's, inspections, etc) to make setup easier and more streamlined.

Replied January 2022

Pavel

Restaurants, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2022

Great product

PROS

Essets has allowed us see and manage all of our equipment assets from a birds eye view.

CONS

when we work with an in-house service & repair company, I'm confidence that Esset's work order feature with prove to be very useful

Arthur

Used free trial

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2012

We're a medium sized transportation and environmental contracting firm. We operate several over-the-road vehicles, several pull behind pieces of equipment, numerous other maintnance required pieces of equipment such as pumps, generators, various motorized units, forklifts, etc., and we use eSSETS to inventory and monitor our various fixed buildings and mobil office units. Before we started using eSSETS, we tracked all the usage, maintenance and capital improvements to all of these items throught spreadsheets, files, and marker boards. With eSSETS we were able to put all the ongoing information on all the equipment into one centralized computerized system where with a few keystrokes we can have a visual representation of everything on one or a few screens. The owner and I travel and are not always at the main plant where I can keep my eye on my revenue producing assets. So with eSSETS I can readily pull up all my equipment and check on their status and monitor if my managers are keeping up with PM and previously listed repairs. Very beneficial aspects of the system include easily accessable historical tracking or activities for each piece of equipment/asset, various financial information for each item and very importantly actions lists to remind us for PM and inspections. As far as the inital set up the eSSETS representative walked me and my staff through the whole set up process and got us up-loading our equipment list fairly quickly where we could start the process of inputting activities and reminders. The system is pretty user friendly but if we needed some help to customize a particular function, or better understand some capability, the eSSETS support rep was always immediately available or responded to a message within a very short time. The most important benefit I've found from the system is as my business has grown in size both in each location and now regionally, and that I'm traveling more, I have much better access to information and control on my assets. Additionally, my employees stay ahead of upcoming needs for the equipment better and I am able to monitor the activities better since the information is always with me online. One function we haven't explored much yet is the program's capabilites regarding energy consumption and cost analysis, but we plan on investigating this potential as we aquire more data.

Arthur

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed July 2013

We use eSSETS at WasteXpress Environmental

We're a medium sized transportation and environmental contracting firm. We operate several over-the-road vehicles, several pull behind pieces of equipment, numerous other maintnance required pieces of equipment such as pumps, generators, various motorized units, forklifts, etc., and we use eSSETS to inventory and monitor our various fixed buildings and mobil office units. Before we started using eSSETS, we tracked all the usage, maintenance and capital improvements to all of these items through spreadsheets, files, and marker boards. With eSSETS we were able to put all the ongoing information on all the equipment into one centralized computerized system where with a few keystrokes we can have a visual representation of everything on one or a few screens. I travel frequently and am not always at the main plant where I can keep my eye on my revenue producing assets. So with eSSETS I can readily pull up all my equipment and check on their status and monitor if my managers are keeping up with PM and previously listed repairs. Very beneficial aspects of the system include easily accessible historical tracking or activities for each piece of equipment/asset, various financial information for each item and very importantly actions lists to remind us for PM and inspections. As far as the initial set up the eSSETS representative walked me and my staff through the whole set up process and got us up-loading our equipment list fairly quickly where we could start the process of inputting activities and reminders. The system is pretty user friendly but if we needed some help with a particular function, or better understand some capability, the eSSETS support rep was always immediately available or responded to a message within a very short time. The most important benefit I've found from the system is as my business has grown in size both in each location and now regionally, and that I'm traveling more, I have much better access to information and control on my assets. Additionally, my employees stay ahead of upcoming needs for the equipment better and I am able to monitor the activities better since the information is always with me online.