All ETAP Reviews
1-25 of 82 Reviews
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Carlos
11 - 50 employees
Used more than 2 years
OVERALL RATING:
3
Reviewed August 2021
Etap user
Percy
Design, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2021
General Design software features
ETAP is generally the best software i have used. I would love to see features like infinite busbar being able to be implemented
PROSThe software is good for asset management, real time simulation and for everyday problem solving on all designs
CONSThey software is only forward compactible. Exchange of models between clients and designers wont be easy if we are using different versions. I would to see the features such as lightning protection modelling using rolling sphere, EGM and shield angels. The software can only perform grid design for substation earthing only
Reasons for switching to ETAP
User friendly and more design features on ETAP than Digsilent
Vendor Response
Hello Percy, thank you for your positive feedback. We always add new and innovative features to our annual releases and take suggestions from our customers into consideration for future releases. In regards to your question about lightning protection, you can utilize the ETAP emtCoSim module; and your feature request for "infinite busbar" you can utilize the bus editor and select "swing" to model an infinite bus. See the latest ETAP innovations and feature updates at https://etap.com/whats-new.
Replied November 2021
Noor
Electrical/Electronic Manufacturing, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
12 Years of Experience with ETAP Software
Overall, I'm a happy customer with ETAP software. Good work team ETAP! :)
PROSThere are a few things in ETAP that are actually very attractive. 1. The very attractive thing about ETAP is its user-friendly graphical interface which is very attractive with state of the art graphical symbols having both IEC and ANSI options selectable on simple clicks along with color coding according to voltage levels. This helps visually a lot in classifying one's systems based on voltage levels. 2. Help Desk support is an excellent feature with FTP support area for large file handling. 3. One click report generation with study/scenario wizards saves a lot of time for complex projects.
CONSThere are a few things in ETAP that are actually annoying sometimes. 1. First is the dumpster. Once you delete an element, you can't simply undo to restore it from dumpster. You need to be super smart to get it back. The undo / redo should be smartly management as in many other software. It will save a lot of hassle and time. 2. Backward compatibility is also a major concern. Projects created in newer versions can't be opened in older versions at all which is required sometimes to review the work of contractors. It should have some backward compatibility, say, to 4 previous releases. 3. Static studies such as load flow, short circuit etc do not consider turbine rating to generate alerts as the same is needed in some plants where turbines are under-rated than associated generators. No documentation is also available in this regard. 4. Library updates are also not available until next version is released. Limited models are available for ASD/VFD drives for harmonic studies even for very common drives. One has to create every common model manually which takes a lot of time.
Vendor Response
Thank you for your feedback. As you know, as a seasoned user, ETAP is thriving to deliver the best product on the market. As a user with a valid maintenance contract you may contact our 24/7 online HelpDesk or call ETAP support to assist you with these issues. In regards to backwards compatibility please contact one of our local ETAP offices or representatives for support with older releases.
Replied September 2019
Carlos
Utilities, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
Etap user
Etap Arc flash capability is great! Very good
CONSNot very user friendly. Not very easy to use
Vendor Response
Thank you for your recent review. ETAP is a very comprehensive software suite with hundreds of modules to choose from. We encourage all of our users to enroll in one of our many workshops around the world, with many available online now: https://etap.com/training
Replied July 2020
Prawit
Oil & Energy, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed September 2019
Comments for ETAP
Good but something should be improved otherwise customer would seek for other brand.
PROSUser friendly and thus easy to use than any other power system analysis softwares.
CONSGrounding system study is inferior than other competitor such as XGSLab, CDEGS. Main Ground Grid analysis of ETAP is suitable only for a simple soil condition. I experienced very difficult soil condition with resistivity in the range of 800-1500 Ohm-m which ETAP cannot help and Electricity Authority disapproved analysis using ETAP. Thus we have to seek for other software to solve the problem by modeling a customized grid conductor such as using clay covering bare copper conductor and analyze touch and step voltage. Cables sizing calculation still has no capability to calculate according to IEC60287 standard which calculate from heat transfer theory. I have to purchase other software, CYMCAP, to calculate correctly. So ETAP is used for power system analysis only except cables sizing calculation and grounding system study. Another cons is ETAP support. I experienced that sometime I found problem using ETAP in analyzing GCB, I asked ETAP for technical help but unfortunately EATP ignored my request and after several follow up I got a very simple words which is not any useful. I felt very bad with ETAP support team. I hope that ETAP support would be improved.
Vendor Response
Thank you for your feedback. We take our customer feedback very serious and will work on making improvements wherever we can. Please look for our next release which will have considerable enhancements for cables, including IEC 60287, ground grid analysis, and many more.
Replied September 2019
Jaman
Electrical/Electronic Manufacturing, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
An User Pleasant Electrical Design Key
1) Electrical Design Validation (Switchgear/Transformer/Cable etc. Rating) 2) Protection Coordination 3) Personnel & Plant Safety thru Arc Flash
PROS1) Load Flow 2) Short Circuit 3) Motor Starting 4) Relay Coordination: Sequence Operation
CONS1) Harmonic Analysis - Result Difficult to Compare IEEE 519 2) Relay Coordination - Taking More Time to Prepare TCC 3) Not Having Feature to Change the TAG Nos. At A Time All Together (Like in Word Find/Replace) 4) Not Having Feature to Prepare Any Component Library User Friendly. 5) Not Having Feature to Change Model Component Symbols from IEC to ANSI or reverse all together at a time.
Vendor Response
Thank you for your positive review and feedback. In regards to the items you pointed out in your review: 1) Harmonic Analysis: The new plot manager introduced with Version 18 should make results easier to compare. Is there a specific feature that you think we should add? 2) Taking More Time to Prepare TCC I would like to recommend trying our zones of protection viewer which sets the zones of protection and allows you to plot all the TCCs in one shot. The feature comes with protection device coordination. 3) Change TAG Nos. all at once: Feeture for future release 4) Prepare Any Component Library User Friendly. We have How-To tutorials https://youtu.be/oD4Ox7xzVTE or reach out to our ETAP HelpDesk & ask them to create these models for you. 5) Change Symbols from IEC to ANSI or vice versa: Select all the elements in your project, right-click and select symbol. You can then switch from ANSI and IEC symbols
Replied December 2019
Mark
Utilities, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
ETAP Used for Nuclear Power Stations
ETAP is used for all our nuclear plant power system analysis and assists us with all necessary design changes. Their customer support is known throughout our industry to be world class.
PROSETAP has supported the nuclear power industry by designing and supplying software for our specialized analytical needs for over 20 years. They have become the defacto standard for nuclear plant power system analysis throughout the U.S. with over 90% of plants and utilities standardizing on ETAP.
CONSAlthough it may sound like I’m making this up, after using this software through all of its many evolutions over the years, I honestly can’t think of anything.
Reason for choosing ETAP
ETAP design, architecture, user interface, and customer support.
Reasons for switching to ETAP
ETAP is designed to use a central database and plant model to feed all the various calculation modules.
Vendor Response
Thank you for being a valued ETAP user and for your positive review Mark. We have and always will appreciate your continuous feedback about ETAP software.
Replied October 2020
Charles
Design, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2019
Electrical Engineering Design and Analysis Tool
I have 18 years experience with ETAP Software and compared to comparable software, I believe that ETAP has the most features they keep developing more features and tools to use.
PROSProvides many of the engineering calculations for design and analysis of electrical power, protection and control systems in one software package. It is a necessity in providing our customers the best designs and arc flash analysis.
CONSI have to set up my defaults and tools the way that I like to use them and display them when I get a new version. I would like ETAP to add L-G faults for 1-Phase center-tapped sources.
Reason for choosing ETAP
I am most familiar with ETAP and the other software did not compare to ETAP in providing more tools that I use such as cable pulling, harmonic analysis, transient analysis and relay protection setting abilities.
Vendor Response
Thank you for your feedback and being a loyal customer. In regards to your feedback, you are right, we don't store defaults and setting separately, all settings are saved automatically in you project files. When you read your project your new release it will update your settings as well. You can always set up a project template, which you can use when starting a new project or upgrade to a new release. Please feel free to ask our 24/7 HelpDesk support team for assistance. You can also request new features or update to libraries by entering a ticket in our HelpDesk.
Replied October 2019
Jennifer
Oil & Energy, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed September 2021
Incredibly powerful with many improvements needed.
We are solving the requirements set up by NFPA 70E and IEEE requirements to keep workers same.
PROSTCC, Arc Flash and short circuit studies help keep facility personnel safe and help identify where changes are needed.
CONSRunning large study wizards needs to be able to produce the reports at the end. It is extramely troublesome to have to generate EACH report from a 200+ node compressor station where you have 20+ configurations for studies that are scheduled to run. Also printing TCC with the elements shown in the curves needs to be easier.
Vendor Response
Hello Jennifer, thank you for your positive feedback. Please contact our 24/7 online technical support to assist with your challenges. We want to make sure you can work most efficiently even with large project studies and reports. Our technical support is available at https://helpcenter.etap.com
Replied September 2021
George
Oil & Energy, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Review of Etap Software from GW Engineering Inc.
I have used Etap for over 12 years and have used it for design, installation, and troubleshooting of many power generation systems over this period. These systems primarily include relay coordination, and protection schemes, arc flash, and motor starting. It is a great product.
PROSEtap utilizes all of the components the model and integrates them all together so it is easy to go from one module to the next and still work with all data and information from other modules. "Star" systems is an example.
CONSAlignment and viewing results on the one-line can get crowded but it can be edited to view only the critical information.
Vendor Response
This can be resolved by using Auto-Build which is modeling based on a spacing rulebook. You can modify the rulebook to evenly space out all the elements in your one-line, allowing for a less cluttered view.
Replied September 2019
Frida
Oil & Energy, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2019
A Happy ETAP User
Overall experience has been good. We've experienced some troubles but we've always gotten the problem fixed by the customer support. We try to use ETAP whenever possible.
PROSI like it the most how user friendly it is and that it gives me the comfort that the results are correct.
CONSThere are a certain things that are different in this software compared to others. E.g. there is no "save as", only "copy project to" and you have to open it afterwards (if you want to work on the new project). And copy - paste is different than in any other software. It doesn't bother me anymore, but it's weird.
Vendor Response
We use "copy project to" instead of save as since SQL is installed locally on the machine which allows for faster performance. Copying the files directly disconnect the local database which is why we have this option instead.
Replied September 2019
Troy
Oil & Energy, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2019
ETAP Review
Overall, ETAP is our go to software for Arc Flash Risk Assessment and makes it very easy for us to analyze and report on projects.
PROSWhat i like about the software is that it is easy to use and update. We started using the ETAPApp so that field data collection is much faster and more efficient. Great addition to the software.
CONSLarge projects typically take a long time to run. We currently have a 4,200 bus model that takes more than 5 hours to analyze for Arc Flash
Reasons for switching to ETAP
ETAP was easier and more user friendly.
Vendor Response
Thank you for your feedback. Please contact our HelpDesk engineers and inquire about hardware specifications to speed up your calculations.
Replied September 2019
Rodney
Facilities Services, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
ETAP Software Review
Having used SKM and Easy Power, ETAP by far is the most accurate and easy to use power Analysis software. ETAP library is outstanding and easy to use. ETAP single lines also let you very closely represent the actual system in the field. We even rebuilt one facility after Hurricane destroyed all drawings. The Customer service is also excellent and very helpful. I have used ETAP since 1998.
CONSMost of the Issues encountered over the years have been fixed or addressed.
Vendor Response
Thanks you for your great review and feedback. As you point out in your review, ETAP is getting better and more advanced with every release. We hope you'll like the next release of ETAP.
Replied October 2019
Juan
Oil & Energy, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2020
ETAP Review
My overall experience is really good. ETAP offers seminars and their help support is quite responsive.
PROSThe software is quite simple to use and ETAP keeps improving the interface. ETAP really listens to its costumers and makes lots of changes for the next upgrade.
CONSThere are lots of modules that you can buy instead of making a bundle with all of the capabilities.
Reason for choosing ETAP
That is the preferred software in the industry nowadays.
Reasons for switching to ETAP
ETAP just kept getting better and better
Vendor Response
Thank you for your review and feedback. I are always considering our customers suggestions in order to enhance ETAP Software and customer experience.
Replied April 2020
Carlos Mario
Education Management, 501-1,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Experience from the university
The use of ETAP is to plant cases of academic study, where students begin to have a first encounter with simulations in the area of power.
PROSThe use of ETAP for the subjects of Energy Distribution Systems, Electric Machines and Power Systems, has been the best option, due to the intuitiveness of the software and that the students rely on to understand the topics seen in class.
CONSJosé Simeón Cañas University received a donation of the student version ETAP software, but we would have liked that student version were more modules enabled and limited in nodes of analysis.
Reason for choosing ETAP
The university received the donation and we hope to keep it for many years the licenses that allow us to use for the simulations of Energy Distribution Systems, Electric Machines and Power Systems.
Vendor Response
Thank you for your feedback and your positive review. Please feel free to contact our local office and ask for our thesis or research license. This license is available with different bus levels and modules.
Replied September 2019
Yasceine
Construction, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed May 2022
ETAP Overview
I really like the software and am become more comfortable with it from beginning till end of work
PROSUser-friendly. results are very clear. the processing is fast.
CONSIt is extremely expensive. It may require more options for modeling the structure.
Reason for choosing ETAP
it is very easy to operate and has a user friendly interface
Vendor Response
Thank you for your positive review. Yes, ETAP can be expensive, depending in the configuration, but we offer a range of options to keep the cost within our user's budget range. Please contact sales@etap.com to to get a quote.
Replied August 2022
James
Mining & Metals, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2021
My ETAP Feedback
We are working to standardize our Electrical designs and address some areas were we feel we can improve the products. I am looking forward to seeing if the tool meets our expectations it should help us achieve those goals.
PROSI am the administrator and worked / coordinated with IT to get the tools installed and up and running for the users. My work with the support folks when we had issues went very well and the support teams were knowledgeable.
CONSI am still waiting on feedback from the users and what they feel is missing from the tool.
Vendor Response
Hello James, thank you for your positive feedback. We would like to hear from you on what your user's experience is with our software.
Replied August 2022
Francois
Oil & Energy, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
Progress to be done on parallel application and TCC curve
Very good sofware. Excellent support.
PROSArc flash, starting and load flow studies are easy to modelized and start to get a fast result.
CONS1- Problem with different tap changer for parralel application 2- Hard to customize a TCC curve
Vendor Response
Thank you for your feedback. Please contact our local ETAP representative or ETAP support to assist you with your questions. Recent ETAP releases feature many enhancements for the customization of TCC curves ranging form changing color schemes and different plot option to customizing the footer section with project related data.
Replied September 2019
Weining
Education Management, 501-1,000 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2019
ETAP for Power System Study
The software is of high impact for students' learning and project experience.
PROSIncorporating industry standards. This software suite is widely used in PC companies.
CONSIt will be very helpful to have examples of "small" systems for beginners to learn the software.
Vendor Response
Thanks you for your feedback. Our ETAP demo version has a few projects that are fairly small. You can also contact our local Houston office to assist you with your request. I am sure they would be happy to help. We also provide alot of training and support through our online HelpDesk.
Replied September 2019
Myat
Logistics and Supply Chain, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Excellnet software for electrical design
Excellent software to use for electrical study
PROSbreaker coorination, arc flash, short circuit and load flow analysis
CONSIf ETAP can add in more features like DC features to the standard features that will be great.
Vendor Response
Thank you for your positive feedback and your suggestions. ETAP is continuously enhancing its existing features and adds many new features with every release, including for DC power studies and design.
Replied September 2021
Rebecca
Renewables & Environment, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2021
ETAP Review
We use ETAP for modelling power systems to check overload on cables, we also mainly use it to evaluate short circuit and find values for the short circuit contribution as is required by DNOs during applications for new generation
PROSIt is easy to pick up most of the features, has good displays of information in real time and in report form. Flags issues visually with red so can quickly identify where the system is facing an overload
CONSSometimes it is unclear what error is stopping the simulation running, The same diagram sometimes will work and sometimes throws and error and not always clear what it is that is changing between iterations
Curtis
Utilities, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
ETAP Software Review
Great!
PROSI liked that ETAP can produce arc flash labels for you without having the user do manual calculations. The Scenario wizard makes it easy to study different configurations for the circuit
CONSI wish there was a function in ETAP that allowed the user to print select labels for equipment, instead it prints labels for the system voltage which is fine, I just wish there was a function in the software to make select lables for select equipment loads
Vendor Response
Thank you for your feedback, we appreciate all comment and will consider all of our customer feedback and suggestions for future releases of ETAP.
Replied April 2020
Naveen
Oil & Energy, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2019
ETAP- an Electrical Engineering tool
I have a very nice experience with ETAP.I have been using this software from last 10-12 years. It is a very user friendly software for Electrical Engineers.I must recommend it for every Electrical Engineer.
PROSETAP is a very user friendly software. It is very useful & helpful tool for every electrical engineer. High level Calculations can be done very precisely & with high level of accuracy.
CONSCustomisation of the ETAP library is least liked by me. ETAP Library should be more versatile.
Vendor Response
Thank you for your feedback. Please contact one of our regional offices or our online HelpDesk. We would love to hear how we can help you with your libraries.
Replied September 2019
Anonymous
51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Great Software for Electrical Engineers
Grounding studies, Arc Flas Studies, SC and protection coordination studies, Cable Pulls, Line Impedance calculations,
PROSEase of use, user friendly, lot of tools for various studies
CONSETAP needs to invest in better libraries and ensure that they are getting updated faster than they are doing currently.
Vendor Response
Thank you for your positive feedback. Our Engineering Library team is continuously adding and updating our library with every release. You can also contact our technical support at support@etap.com to request any missing libraries.
Replied September 2021
Erick
Chemicals, 10,000+ employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
ETAP a well rounded software
ETAP has numerous configurations and different ways to accomplish the same task to accommodate different user operating preferences. A establish software that meets most needs and appropriate learning curve.
CONSETAP has several promising add-on modules that need to be purchased for good reason. However, an all inclusive package at least with initial testing features would be beneficial to get familiar with such features.
Vendor Response
Thank you for your feedback and positive comments. Since ETAP is a modular platform, you can contact your local representative and ask to try a module to see if you like to purchase or subscribe to it. Our Gulf Coast office in Houston offers many hands-on workshop where you can try out my different module.
Replied February 2020