All EZOfficeInventory Reviews

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Jared

1 employee

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2021

Powerful, but with quirks

User Profile

Iliana

Verified reviewer

Higher Education, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed April 2019

Changing the Game

EZ Office has allowed us to track our spending, use, and overall asset inventory on a whole new level. It gives us a centralized place to have old designs, quantities and use history stored. Our systems, procedures, and product has been able to evolve and live on past individuals with the help of EZ Office. Unless I'm mistaken, the biggest feature that's missing is simply the ability to purchase EZ for a company and then add different departments/teams. That would be wonderful for the different facets of a university and all that we collectively use in terms of materials and promotional items.

PROS

-Single sign on capability -Non sign-in users -Multiple locations for inventory -Scanner integration -Label maker template

CONS

-It can be a little hard to get lost in the advanced setting if you're not using many features. -The inability to turn certain features/fields off -Aesthetics on the user interface -The lack of white papers/webinars that offer live and up to date case studies or example uses -The mobile app isn't entirely user friendly and in some ways does not mirror the desktop version.

Vendor Response

Hi Iliana, Thank you for taking the time to review EZOfficeInventory. - We are in the process of updating our UI/UX which will improve Aesthetics like you said. - We have number of whitepapers/case studies that you can read. You can find them here (https://faq.ezofficeinventory.com/white-papers/) (https://www.ezofficeinventory.com/case-studies) moreover we are also initiating webinars, so we will keep you posted. - I have forwarded your feedback regarding our mobile app and its UI/UX to our product team.

Replied May 2019

ofwono

Building Materials, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2023

User friendly inferface

PROS

All features are updated and support team is so quick in responding

CONS

Software doesnot intergete with other service providers

Ashlee

Civic & Social Organization, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

3

Reviewed July 2020

As a new user who has never used similar software, I have many criticisms

PROS

It is very helpful to be able to look up an asset by serial number, asset id, comments, etc.

CONS

I find it difficult to process multiple assets at once. For example, when printing tags if the batch is not easily filtered it is difficult to get everything on one download. If I want to print various tags that have nothing in common to filter by then I will have to print each one individually. It has created a situation where a missed asset number will just be abandoned and left in the retired state indefinitely. The function of check in and out has also been abandoned by my company due to the limits on members that can be added as well as the difficulty of keeping up with who should be added or deleted. It has made more sense to note in the comments who has checked out an asset because its far easier to implement and manage. Another note, we have assets that are IT related and non-IT related. It would be very helpful to be able to separate these into groups that may be associated with the admin account related to each department.

Vendor Response

Hello Ashlee. Thank you for taking out the time to provide us detailed feedback. You can easily divide your IT and non IT assets on the basis of different groups and locations - the custom roles feature allows you to limit users to only their assigned groups which will in turn restrict non IT members from viewing your IT assets. There are multiple ways to pick assets from different pages but we would like to know more details as to how you are currently using it. We are currently evaluating checkouts against multiple people and we'd love to get your insights on it. We would like you to drop us an email at support@ezofficeinventory.com and your assigned solutions consultant will set up a call with you to configure your account in a way that you don't have to face these troubles again.

Replied August 2020

Patryk

Computer Software, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

EZO review

PROS

Everything working smooth, no downtimes, easy to use.

CONS

No idea, everything so far is good. Maybe you developer can make a PC app so asset info is gathered automatically.

Joe

Education Management, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Review

It has been good..

PROS

Ease of use is very nice. I like the user interface.

CONS

The website can be tricky to navigate at times

Anonymous

11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2023

Makes work easier, less stressful, and more enjoyable

My overall experience with EZOfficeInventory has been positive. The software is user-friendly, efficient, and has greatly improved my asset management process. It has been a reliable tool that has saved me time and provided valuable insights for better inventory control.

PROS

I love EzOfficeInventory because it simplifies my asset management, streamlines workflows, and saves me time and effort.

CONS

One aspect I disliked about EZOfficeInventory was its limited customization options for certain features.

Dominic

Package/Freight Delivery, 11-50 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

FUNCTIONALITY

4

Reviewed October 2023

Great Asset Tracking Solution

PROS

Entering new assets is extremely quick and easy. The software is also highly customisable.

CONS

The UI gets a bit complicated when attempting to utilise more advanced features

Son

Semiconductors, 10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2023

ezoffice

good

PROS

easy to use, many options to describe inventory

CONS

integration with other apps, search function

Daniel

Information Technology and Services, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Efficient and User-friendly

PROS

Easy to use and navigate, helps with the efficiency of its use

CONS

Nothing to mention, built for purpose and our company usage

Reason for choosing EZOfficeInventory

Zendesk integration.

Irene

Research, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2023

Easy to Use

PROS

I like everything about this software. Its very easy to use and friendly user.

CONS

Nothing much, this software is very straightforward.

Erika

Entertainment, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed July 2023

Easy to learn and use

Easy to use, majority of the time I am putting in inventory or take inventory out. Helps with organization because we are worldwide and helps know what is where in inventory.

PROS

How I can see what I have checked out or what is under my name when looking for inventory product.

CONS

Some questions when putting in inventory is not necessary. Aside not many other things we search for in the website.

Reason for choosing EZOfficeInventory

It was already set up when I started working with the company.

Damian

Computer Games, 501-1,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

EZOfficeInventory Review

PROS

Easy access and overall design of the page.

CONS

Sometimes it feels a little bit laggy, to transfer some assets.

Harshit

Construction, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Ez Office review

PROS

It’s easy to use and can be used anywhere with your mobile

CONS

Too much options to decide and sometimes it takes time to load the app

Risper

Farming, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2023

EZOffice Usage

PROS

Its easy to use and reliable. I highly recommend.

CONS

Nothing really is hard to use and very amazing

Duane

Verified reviewer

Events Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

The Ease of EZOFFICEInventory

My personal experience has been great. When speaking with potential clients, if they have certain preferences on equipment needs, I can easy access our inventory to see off we have that particular equipment instantly. It is just very easy to use. It's not clunky in any way.

PROS

It's very user friendly software. Before selecting it, we looked at one other software. What we loved about it was the ability to customize it without having to call support for help. We are able to track all of our inventory via barcode no matter what project they are assigned to with ease, via online or mobile app.

CONS

As soon as I have an answer I will update. We are very pleased with the software.

Reason for choosing EZOfficeInventory

EZOfficeinventory is just that, easy to use. It is straightforward in how it allows you to tailor your inventory database to your company needs. In the events industry, time is money. I can't waste time wondering what's in inventory or not. There are times when I need answers yesterday, so I do not and cannot waste it because my inventory software is incapable of delivering.

Vendor Response

Hi Duane, hope you are having a good day! Thank you for giving us the positive energy. If you ever feel like discussing anything related to the system and your workflow feel free to reach out to us. We will be happy to help.

Replied September 2020

Lucas

Mechanical or Industrial Engineering, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2020

Great Asset Tracking Tool!

EZ Office has definitely improved our ability to track where all our Assets are and keep track of all their history. We were using an Excel spreadsheet, EZ is much better! The customer support is excellent!

PROS

The ease of use is great and the learning curve is low. The ability to search and sort for specific assets, the state it is in, where it is, calibration status and ..., is a powerful tool. The ease of editing Services and scheduling services. The App is pretty good too.

CONS

We are working on a one stop shop for a Packing List, but have struggled to make one Packing List that also includes the miscellaneous items shipping and returning. When an item is updated for its return date, I get 20 e-mails of all the items instead of just one e-mail that includes all the items on 1 Packing List.

Reason for choosing EZOfficeInventory

Cost and recommendation from x-employee now working at iRobot.

Reasons for switching to EZOfficeInventory

Ease of use and to consolidate spreadsheets.

Vendor Response

Hi Lucas, We hope to find you in good health. We're delighted to hear that your organization switched from manual spreadsheet software to EZOfficeInventory. We're glad that we helped to improve your ability to track assets and maintain an active history. Thank you for the compliments to our customer support team, who try to respond to every query as promptly as they can. If you encounter any concerns in the future, feel free to drop us a message at support@ezofficeinventory.com and we would love to assist you.

Replied March 2020

Aldo

Education Management, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed October 2019

Review from EZOffice Inventory

my experience with EZOffice is excellent, comfortable and easy, can be used without experience in software to inventory

PROS

I like this software because is easy to administer and bring me reports complete also I can be tracking devices history

CONS

What I didn't like is the graphic interface, I think I could improve

Reason for choosing EZOfficeInventory

cost and benefits

Reasons for switching to EZOfficeInventory

because this software has more tools and is more intuitive

Vendor Response

Hello Aldo, We appreciate your valuable feedback and are extremely glad you liked EZOfficeInventory's reporting feature. Currently, we are in the process of upgrading our UI/UX design that will hopefully enhance your user experience. Stay tuned for updates, and feel free to reach out to us at support@ezofficeinventory.com if you have any queries in the future.

Replied December 2019

Thomas

Education Management, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Exactly what we needed

We are coming from a custom inventory solution through FileMaker Pro. It was setup about 15 years ago and no one knows how to configure it anymore. We looked at several inventory management systems only to be driven off by the cost or lack of features. EZOfficeInventory quoted us with the best price BY FAR, and had just as many features as their competitors. It only took me a week to groom our database and get it uploaded and ready to audit. That was just me working solo while doing my daily tasks.

PROS

It's feature rich, and easy to configure. I've had very little difficulty converting our very dated inventory database over to EZOfficeInventory.

CONS

It would be really convenient if we were able to upload more than 1000 assets at a time. Other than that, I have no complaints so far.

Reason for choosing EZOfficeInventory

Cost vs features. EZOffice was leaps and bounds ahead of the others in terms of what you get for the price.

Reasons for switching to EZOfficeInventory

FileMaker wasn't doing what we needed. It was far too complex and confusing for new users.

Trevor

Environmental Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY