About Facilitron

Facilitron is a facilities management software that helps colleges, district schools, municipalities and other organizations manage bookings, dispatching, checkout and payments of multiple rental properties. Businesses can automate scheduling and reservation for both external and internal requests, handle maintenance costs and track usage via the unified dashboard.

Facilitron includes role-based permissions, which allows users to add or request internal events using a calendar. It offers a host of features such as search functionality, communication management, centralized document repository, a self-service portal, real-time status updates, work order management, and more. Additionally, administrators can generate monthly invoices and record customer support...


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Supported Operating System(s):

Web browser (OS agnostic)

22 Reviews of Facilitron

Average User Ratings

Overall

4.59 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(15)

15

4 stars

(5)

5

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 22 results

June 2019

Julie from Moorpark Unified School District

Verified Reviewer

Company Size: 201-500 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2019

Amazing

My experience from the very beginning has been amazing. From the first moment we contacted Facilitron until now, we have had amazing guidance and support. We are looking forward to what the next school year brings and the ease of use that Facilitron brings not only to our renters but to our sites and staff.

Pros

The ease of being able to view and manage facility reservations. Customer service is excellent. It is so nice to be able to view all district sites at once and then use the filters on the calendar to see specific sites and venues.

Cons

I would like to be able to have all vendors utilize Facilitron even if they are not the primary person making the facility reservation. We can still upload documentation sent to us from additional vendors for an event which is fantastic, but it would be nice to have one place for all vendors to go. Hoping that this can be an addition in the future.

Reasons for Choosing Facilitron

Facilitron stood out from the rest. In looking at surrounding districts and playing with their Facilitron sites it seemed like the right fit for our district.

Response from Facilitron

Replied July 2019

Hi Julie, thank you so much for taking the time to leave this great review. It's awesome to hear that your district's experience with us has so positive. We will bring up your idea about a vendor feature with our development team and will do our best to improve the functionality of our platform and overall user experience. Please let us know what we can do for you in the future.

June 2019

Debbie from Allan Hancock College

Company Size: 501-1,000 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Stress-free Event Scheduling & Billing

The Facilitron team of experts are always available. Fast responses, expert troubleshooting advice, streamlined billing and revenue record-keeping is just a part of the excellent services Facilitron offers. This is the first time using a reservation system of this caliber. Facilitron has gone above and beyond our expectations with the quality service, ability to retrieve data for evaluation and software accuracy.

Pros

The use of this software has made event scheduling a breeze! The Facilitron Dashboard eliminates the risk of event conflicts, incomplete application process, billing confusion and lack of certificate of general liability insurance. The software can accommodate the various facilities offered for rent, as well as the dates & times of availability. The software's reporting ability to show revenue and bookings in bar and pie chart format, as well as the ability to convert the graph style into Excel, CSV or PDF format is very convenient.

Cons

The system has exceeded our expectations. Therefore, there are no complaints about the service or software.

Response from Facilitron

Replied July 2019

Hello Debbie, we are so glad that Facilitron's team of experts helped make your experience on our platform run smoothly. We are always here to help! Thank you so much for the detailed review and we wish you success in all that you do!

June 2019

Chanton from Education Management

Company Size: 1,001-5,000 employees

Industry: Facilities Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

June 2019

Facilitron

Pros

I like the ability to see availability and request dates on line

Cons

I had trouble finding specific buildings and locations

Response from Facilitron

Replied July 2019

Hi Chanton, thank you so much for taking the time to leave this review. We really appreciate hearing about your experience, both positive and negative. We will bring up your concern about the difficulty of use with our development team and will do our best to improve the efficiency of our platform and overall user experience. Please let us know what we can do for you in the future.

June 2019

Kelly from Education

Company Size: 1,001-5,000 employees

Industry: Primary/Secondary Education

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Great product

This has been a true time saving system, from what is available to collecting the fees.

Pros

No more papers, we were getting so many facility requests some of the requests were getting misplaced, or overlooked. This lets everyone get their requests in and for all to see where in the process it is and that there are no hidden agendas.

Cons

When scrolling from month to month when you change the site or room it takes you all the way back to your current month. This makes it very hard when trying to see the availability of rooms or sites.

Response from Facilitron

Replied July 2019

Kelly, thank you so much for taking the time to leave this excellent review. Also, thank you for your feedback regarding issues scrolling from month to month. We really appreciate hearing about your experience, both positive and negative. We will bring that up with our development team and will do our best to improve the efficiency of our platform and overall user experience. Please let us know what we can do for you in the future.

June 2019

Don from School Board of Sarasota County

Company Size: 5,001-10,000 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Facilitron As a System

We are seeing a steady source of income coming in now. We are collecting the district expenses that at one time we didn't consistently receive.

Pros

We now have a system that is for all users district wide. All the fees throughout are the same and not one school is able to charge differently than others. Also, we are beginning to see the results of the schools being accountable for their rentals.

Cons

The problem that we have is the need to baby sit the ends users. I think eventually this will lesson but it seems like there is always an issue that needs our attention

Response from Facilitron

Replied July 2019

Hi Don, thank you so much for taking the time to leave this great review. We love to hear that your district is seeing more steady income since beginning with Facilitron. We will also bring up your concern about the difficulty of use with our development team and will do our best to improve the efficiency of our platform and overall user experience. Please let us know what we can do for you in the future.