--- title: "Facilitron Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Facilitron. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Facilitron is a good fit for you!" source_url: "https://www.softwareadvice.com/cafm/facilitron-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Facility Management Software](https://www.softwareadvice.com/cafm/) / [Facilitron](https://www.softwareadvice.com/cafm/facilitron-profile/) / Facilitron Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cafm/facilitron-profile/) Reviews # Facilitron User Reviews ## Reviews summary - Overall rating: 4.1/5 - Total reviews: 29 ### Secondary ratings - Ease of use: 4.0/5 - Customer support: 4.3/5 - Value for money: 4.0/5 - Functionality: 4/5 ### Rating distribution - 5 stars: 17 reviews (59%) - 4 stars: 6 reviews (21%) - 3 stars: 2 reviews (7%) - 2 stars: 0 reviews (0%) - 1 star: 4 reviews (14%) ### Most mentioned pros - Every time I need to call customer service, they are extremely helpful. ### Most mentioned cons - I did not pay attention to my past bill, till now, I found I was charged so much money that I am not supposed to be charged!!! ## Facilitron customer reviews Showing reviews 1-25 of 29 (page 1). ### Facilitron Is Amazing - Overall rating: 5/5 - Reviewer: Verified Reviewer - Company size: 11-50 employees - Product usage: 1-3 years · monthly - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Facilitron has been great and extremely useful. It has helped us reach hundreds of sites with little to no problems. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is very easy to use when it comes to page load time and organization. Thing load quickly and the tabs are well organized allowing for easy use. #### Cons The amount of features when it comes to talking with site owners is limited. The comment box seems to be one of the only features for this. --- ### Faciltiron Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have a lot more control over who is using our facilities, as well as the ate/recurrence of use. This informationalos helps with to monitor energy managementregulations based on facility utilization (moving away from one size fits all). #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The various faetures that go along with making reservations and selecting support services - stakeholders express familiarity with these features. #### Cons Internal users' ability to enter reservations on top of date(s) that have already been reserved. Not sure if this has to do with the rights/privileges or if it's something else. #### Vendor response Hi Keith, thank you so much for taking the time to leave this excellent review. We really appreciate hearing about your experience, both positive and negative. We will bring up your concern about conflicting internal reservations with our development team and will do our best to improve the user experience. Please let us know what we can do for you in the future. Replied July 2019 --- ### New to Facilitron - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive. There is a team member that is always helpful. Being a new client has many moving parts but it all seems to be making sense #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Customer Service. The response with questions. #### Cons Not being able to renew and/or recreate a prior reservation. --- ### Faciltron is bad - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered Mediocre customer service. They never get to the bottom of anything. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros The ease of use. It's pretty simple to use. #### Cons School takes forever to get back to you and can cancel requests for no reason. --- ### Stress-free Event Scheduling & Billing - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 501-1000 employees - Product usage: 1-3 years · daily - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The Facilitron team of experts are always available. Fast responses, expert troubleshooting advice, streamlined billing and revenue record-keeping is just a part of the excellent services Facilitron offers. This is the first time using a reservation system of this caliber. Facilitron has gone above and beyond our expectations with the quality service, ability to retrieve data for evaluation and software accuracy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The use of this software has made event scheduling a breeze! The Facilitron Dashboard eliminates the risk of event conflicts, incomplete application process, billing confusion and lack of certificate of general liability insurance. The software can accommodate the various facilities offered for rent, as well as the dates & times of availability. The software's reporting ability to show revenue and bookings in bar and pie chart format, as well as the ability to convert the graph style into Excel, CSV or PDF format is very convenient. #### Cons The system has exceeded our expectations. Therefore, there are no complaints about the service or software. #### Vendor response Hello Debbie, we are so glad that Facilitron's team of experts helped make your experience on our platform run smoothly. We are always here to help! Thank you so much for the detailed review and we wish you success in all that you do! Replied July 2019 --- ### Stay away from this company. - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Music - Company size: Self-Employed - Product usage: less than 1 year · monthly - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered Terrible. There was no consideration to my event, the people I had scheduled to arrive or the students that was scheduled to perform. My event was literally ruined. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Literally nothing. No one showed up and I was unable to use the venue that I reserved and paid in advance for. #### Cons No one showed up to open the facility for my event. #### Vendor response Hi Jennifer, we're sorry your event didn't go as planned and we understand your frustration. Unfortunately, Facilitron doesn't manage the onsite event staff, that is the responsibility of the facility owner/operator. But we are here to help. If the facility operator's event staff does not show up, you can call our 800# and we can contact the facility operator on your behalf and sometimes problem solve other issues. You may also reach out to the contact listed on your permit which we could help you with if you didn't bring along your permit. Meanwhile, if you'll reach out to us, we can assist with getting a refund and perhaps find out where the confusion was with the event staff at the school. I hope this helps. Replied August 2023 --- ### Great product - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Primary/ Secondary Education - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This has been a true time saving system, from what is available to collecting the fees. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros No more papers, we were getting so many facility requests some of the requests were getting misplaced, or overlooked. This lets everyone get their requests in and for all to see where in the process it is and that there are no hidden agendas. #### Cons When scrolling from month to month when you change the site or room it takes you all the way back to your current month. This makes it very hard when trying to see the availability of rooms or sites. #### Vendor response Kelly, thank you so much for taking the time to leave this excellent review. Also, thank you for your feedback regarding issues scrolling from month to month. We really appreciate hearing about your experience, both positive and negative. We will bring that up with our development team and will do our best to improve the efficiency of our platform and overall user experience. Please let us know what we can do for you in the future. Replied July 2019 --- ### Facilitron As a System - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 5001-10000 employees - Product usage: 1-3 years · daily - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are seeing a steady source of income coming in now. We are collecting the district expenses that at one time we didn't consistently receive. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We now have a system that is for all users district wide. All the fees throughout are the same and not one school is able to charge differently than others. Also, we are beginning to see the results of the schools being accountable for their rentals. #### Cons The problem that we have is the need to baby sit the ends users. I think eventually this will lesson but it seems like there is always an issue that needs our attention #### Vendor response Hi Don, thank you so much for taking the time to leave this great review. We love to hear that your district is seeing more steady income since beginning with Facilitron. We will also bring up your concern about the difficulty of use with our development team and will do our best to improve the efficiency of our platform and overall user experience. Please let us know what we can do for you in the future. Replied July 2019 --- ### Facilitron, the future of Facility rental software..........???? - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have enjoyed Facilitron overall. It has been a great addition and relieved some of the intensive workload on staff at the District level. They are also great at ensuring the funds are collected. You have to have buy in form all stake holders to truly maximize the value, but that comes with time. Overall, a great piece of software #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Ease of use for both renters and district staff Cost effective Good customer support team Technology #### Cons Not as flexible as I would like in terms of customizable A few bugs to still work out #### Vendor response Hi Matthew, thank you so much for taking the time to leave this great review. We're glad to hear that your district's experience with us has been mostly positive as far as ease of use, cost effectiveness, customer support, and technology. We will bring up your concerns about customizability with our development team and will do our best to improve the functionality of our platform and overall user experience. Please let us know what we can do for you in the future. Replied July 2019 --- ### Amazing - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience from the very beginning has been amazing. From the first moment we contacted Facilitron until now, we have had amazing guidance and support. We are looking forward to what the next school year brings and the ease of use that Facilitron brings not only to our renters but to our sites and staff. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of being able to view and manage facility reservations. Customer service is excellent. It is so nice to be able to view all district sites at once and then use the filters on the calendar to see specific sites and venues. #### Cons I would like to be able to have all vendors utilize Facilitron even if they are not the primary person making the facility reservation. We can still upload documentation sent to us from additional vendors for an event which is fantastic, but it would be nice to have one place for all vendors to go. Hoping that this can be an addition in the future. #### Vendor response Hi Julie, thank you so much for taking the time to leave this great review. It's awesome to hear that your district's experience with us has so positive. We will bring up your idea about a vendor feature with our development team and will do our best to improve the functionality of our platform and overall user experience. Please let us know what we can do for you in the future. Replied July 2019 --- ### Facilitron is Excellent! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 501-1000 employees - Product usage: 3-5 years · daily - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This has saved our department a lot of time and stress. We can now focus on other areas of our own jobs and not have to worry about permits, approvals & taking the time out to make calendar changes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that the software is very user friendly. I like that comments can be added so either the requester can view them or they can be kept private within the organization. #### Cons At this point there are no cons. We really like the software. #### Vendor response Elizabeth, thank you so much for taking the time to leave this excellent review. We really appreciate your feedback and are so happy to hear that we have helped relieve stress for you and your colleagues. Please let us know what we can do for you in the future. Replied July 2019 --- ### AVOID Facilitron!!!! - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: 1-3 years · monthly - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I did not pay attention to my past bill, till now, I found I was charged so much money that I am not supposed to be charged!!! I will have to take legal action and more!!! #### Cons I had some super bad experiences with this company, they charged me so much money even the venue denied my request, but the other agent told me I was supposed to be charged for it. I did not pay attention to my past bill, till now, I found I was charged so much money that I am not supposed to be charged!!! I will have to take legal action and more!!! --- ### The best web based Event Management Software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 5001-10000 employees - Product usage: 1-3 years · daily - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We had a homegrown program that was dated. Faclilitron has made a huge impact on the way we schedule and utilize our facilities. The calendar pushes keep all staff informed of what is going on in their buildings at all times. The customer support is like nothing I have ever seen before. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use. The reports. The overall look and feel of the program. The tremendous customer support. #### Cons There are no cons with Facilitron. If their program is lacking something just ask. They will tailor the program to your needs. #### Vendor response Hi Todd, we appreciate the time you took to write such a wonderful review! Thank you! We are eager to make our platform run as smooth as possible for everyone and I am glad you had a positive experience with Facilitron. Replied July 2019 --- ### Game Changer! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Primary/ Secondary Education - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. They have been an awesome team to work with! The product looks professional and renters find it easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It took us away for the old paper system and having to manage a reservation ourselves. #### Cons Older renters are not comfortable using it to make reservations. #### Vendor response Hello Joseph, thanks a bunch for the 5 star review! We are happy that Facilitron's platform has been an easy transition from an outdated paper use system. We hope that Facilitron's team of experts can help some of your renters feel more comfortable using the platform to make reservations. We are always available to help any user on our site at any time! Replied July 2019 --- ### Ridiculous - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Military - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered We have lost schools and fields to our kids. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing that I can think of at this time. #### Cons Paying to use public funded schools from parents and students who don’t have enough money to pay for extras. --- ### Great for School Districts Looking To Make A Change - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 1001-5000 employees - Product usage: less than 1 year · daily - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The support received during our district's implementation process has been wonderful. The service model is what really set this company apart from all the others. While there are still some kinks to work through, we have been pleased overall with Facilitron. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The fully functioning websites built for each school with their photos and map locations are incredibly helpful not only as a facility request tool, but as an internal resource for employees. #### Cons Once you begin a reservation, there are several 'clicks' to get to the end result. A drop-down/scroll function would be more user friendly than having to search and click for each field in time and date. For instance, to get to 9:30am, you have to find and click the 9, then the 30, then the am/pm. On the back end, the revenue reports do not have enough detailed information on them. #### Vendor response Hi Natalie, thank you so much for taking the time to leave your review. It's great to hear that your district's experience with us has been mostly positive. We will bring up your concerns about the difficulty of use and lack of detailed revenue reports with our development team and will do our best to improve the functionality of our platform and overall user experience. Please let us know what we can do for you in the future. Replied July 2019 --- ### Facilitron review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are able to focus on assisting renters with use of facilities and fields. We are not having to call to discuss payments or insurance information. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use and accountability of renters. #### Cons The frequency of emails from Facilitron can be daunting and not having the ability to cancel reservations from the system. #### Vendor response Denise, thank you so much for taking the time to leave this excellent review. We are so happy that your district has found Facilitron to be user-friendly and highly functional. We really appreciate your feedback about cancelling reservations and will be sure to bring up your concerns with our development team. Thanks, and have a great day. Replied July 2019 --- ### Rentals made easier. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Utilities - Company size: 1001-5000 employees - Product usage: less than 1 year · daily - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Facilitron has made all the difference in scheduling in district reservations and outside organization rentals. It has made tracking labor, costs and use of facilities easier and more efficient. I look forward to making our program more detailed for our users and for the District to account for the use of our Facilities. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is very user friendly. The calendars transparency allows employees to contact each other directly to possibly work out a schedule conflict and or plan around another event. #### Cons The middle of the night notifications. #### Vendor response Hi, Ruby! Thank you so very much for the wonderful review of the Facilitron platform. We love to hear that it has made such a positive impact on your workflow. I will forward your feedback regarding middle of the night notifications and we will see what we can do to ease that! Replied July 2019 --- ### Review - Facilitron - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 5001-10000 employees - Product usage: less than 1 year · daily - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been very pleased with our implementation and the support in this process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that the availability and the cost estimate are seen by the end-user so that they have all the information they need to make a decision on a rental before we have to get involved. #### Cons I wish there was more flexibility in running reports and a way for ad hoc reports. #### Vendor response Jason, thank you so much for taking the time to leave this excellent review. Also, thank you for your feedback regarding the flexibility of running reports. We really appreciate hearing about your experience, both positive and negative. We will bring that up with our development team and will do our best to improve the functionality of our platform and overall user experience. Please let us know what we can do for you in the future. Replied July 2019 --- ### Facilitron - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 1001-5000 employees - Product usage: less than 1 year · daily - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Facilitron helps keep all facility usage in one spot. We are able to see how many requests are pending at a glance and nudge site approvers with a comment. Once everything is uploaded correctly, you can view reports for staffing, HVAC, portable restrooms and etc. The reports help save time and are downloaded in excel and can be emailed to others. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything on one page - no printing records. All notes and correspondence in the permit. #### Cons I am now loving this software, it took me a few months to get my permits are organized and set up for easy processing, but now I love it. #### Vendor response Thank you so much for your glowing review, Mary! It thrills us to hear you say that you love the platform. We love you, too! Don't hesitate to reach out if you need anything. Replied July 2019 --- ### Facilitron Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: 2-10 employees - Product usage: 3-5 years · monthly - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been great. Every time I need to call customer service, they are extremely helpful. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I have been using Facilitron for the last few years and for the most part it is fantastic. The only downside is that the school districts may not update the calendar so it will show a date that is available, but it really is not. I appreciate the photos and pricing information that is shown. It makes booking spaces a lot more convenient! #### Cons My biggest complaint is that sometimes the availability is not accurate. Other than that, it's a great system! #### Vendor response Thanks for the review! We work with our districts to make them aware of and to improve their overall reservation request approval percentage. Inaccurate or incomplete calendars contribute most to higher decline rates. When your reservation gets declined for that reason, it contributes to our effort to work with them to help them understand the importance of improving the accuracy of their calendars. Thanks again for the review! Replied July 2021 --- ### Facilitron Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Facilities Services - Company size: 5001-10000 employees - Product usage: 1-3 years · daily - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The site is very user friendly and the customer support is awesome. #### Cons Not able to have access to certain features. Adding renter info. room additions. #### Vendor response Hi Patty, thank you so much for taking the time to leave this great review. We love to hear that your district's experience with our customer support team and platform have been so positive. We will bring up your concerns about customizability with our development team and will do our best to improve the user experience. We're here for you anytime. Replied July 2019 --- ### Facilitron - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Facilities Services - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the ability to see availability and request dates on line #### Cons I had trouble finding specific buildings and locations #### Vendor response Hi Chanton, thank you so much for taking the time to leave this review. We really appreciate hearing about your experience, both positive and negative. We will bring up your concern about the difficulty of use with our development team and will do our best to improve the efficiency of our platform and overall user experience. Please let us know what we can do for you in the future. Replied July 2019 --- ### Facilitron is one of the most powerful facility use tools that I've seen. - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 1001-5000 employees - Product usage: less than 1 year · daily - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been a wonderful experience and educational process learning this system with the awesome assistant and hands on training of rep. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros How quickly you can make changes when it comes to make changes, dates, customer names, etc. #### Cons None now we had to work out the approval process. Adding CDC/ECE sites we must add all facilities in order to become a paperless permit user. #### Vendor response Thank you, Cynthia! We love to hear that you are enjoying the power of our platform. We love more that you've had great experience with our implementation and support team. Please reach out if there is anything we can do to make the platform better for you. Replied July 2019 --- ### Easy to manage your facility - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 501-1000 employees - Product usage: less than 1 year · daily - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Rentals are easily accessible for our clients and vendors are able to see when specific parts of our site are available. #### Cons It is difficult to customize specific rental spaces for clients. #### Vendor response Grant, thank you for taking the time to share your feedback on Facilitron. We really appreciate hearing about your experience, both positive and negative. We will bring up your concern about the difficulty of facility customization with our development team and will do our best to improve the functionality of our platform and overall user experience. If you'd like to discuss this further, please contact us at support@facilitron.com. Thanks and have a great day. Replied July 2019 ---