FM:Interact is an integrated suite of cloud-based facility management tools that helps organizations manage space, occupancy, assets, moves, maintenance, leases and property.
Through the system, users have access to key facility information such as floor plans, reports, employee information and critical documents, which can enable facilities teams to securely share information and manage facility processes.
Core features of FM:Interact include maintenance and asset management, space and move management, capital program management, lease administration, real estate portfolio management and environmental stability. Additional features of the system include project management, maintenance, strategic planning, and FM:Mobile for mobile access. FM:Systems offers service features including software consulting and web hosting to assist in implementation.
Founded in 1984, FM:Systems is used by organizations, educational institutions, health care facilities and government agencies throughout the world to manage their real estate portfolios.
Ivan from Electronic Arts
Employees number: 5,001-10,000 employees
FM Interact is a good Facilities tool to manage Facilities sites globally. Its relatively simple to use. New Report functionality will help performance.
When running patches, it takes a bit more time due to cutting and pasting data from folders. It would be nice if an automated tool could manage this.
Dan from AMS CAD + CAFM Solutions
I have always maintained that what makes FM:Interact so special is primarily three things: Looks Good, Easy to Use, and Highly Configurable. It has its own set of tools to easily add and edit forms, views, and floor plan maps. Also, the product has its own API and is SQL Server based to easily integrate with other systems such as HR as needed.
FM:Systems got it right - they understand that every organization is different, but at the same time, needs to have a core set of FM standards and structure at its core. The company is led by an IFMA Fellow, Mike Schley, who is committed to incorporating industry topics and trends such as BIM, Alternative WorkSpace (AWS) and Hoteling into the product.
This web-based and mobile-ready software stands out by being so flexible and scalable that it helps to ensure that it will grow in the organization. The only mistake you can make is not to leverage it enough - it's a powerful tool to support your facility - highly recommended!