FMX has been a great calendar program and we are looking to utilize the maintenance program in the future due to the quick response we get with issues.

FMX customer service is excellent and the calendar program has fit our needs.

FMX takes a good solid year to integrate with existing processes as any software would. The good news is the customer service is excellent.

Established documented Preventative Maintenance Program Increased ordering efficiency with Inventory Control functions Increased work flow efficiency and documentation Customer Service is GREAT!!! Would like to have regular "Development Meetings", maybe every 6 months, with a FMX System Planner to explore potential ways to enhance utilization of current system.

The FMX system met the identified needs (Work Order Management, Preventative Maintenance, Inventory Control, Cost Monitoring and Event Scheduling) of the district in a cost effect manner and was positively received by the district's staff and community.

The "Third Party" Reporting function. Wish the FMX Team could support greater individualization in Report Formatting.

Work Orders is mighty handy for giving out what's needed

Nothing I just use what's needed and never use that I don't need

It works well because we are able to utilize it on one platform in one convenient location.

It gives you a lot of options for the type of forms you can create. We use it for IT help issues, general maintenance requests, and marketing, media and communications requests.

It is pretty much preset on what you can and can't add in. It has some presets that don't work with every form, so you have to select information that is not necessary in order to complete the form.

Compared to other facilities management software solutions currently available in the market, FMX stands out due to its ease-of-use and configurability. While UpKeep, eMaint, and ServiceChannel are notable competitors, FMX's real-time updates, user-friendly interface, and scalability make it a robust contender in the facilities management space.

FMX is a software solution that resides in the cloud, designed to assist facilities managers in streamlining their operations with utmost efficiency and effectiveness. This state-of-the-art platform is equipped with an impressive array of features, ranging from work order tracking to resource scheduling and maintenance planning, all thoughtfully integrated into one user-friendly package.One of the paramount benefits of FMX is its highly-configurable nature. This feature allows facilities managers to customize the software according to their distinct requirements, thus enabling them to devise workflows that work best for their team. With an interface as sleek as the one on FMX, the calendar view is especially intuitive, allowing anyone to effortlessly submit, track, and manage requests, events, and assets. Furthermore, FMX has real-time updates on work orders and requests, a feature that facilitates the smooth running of facilities managers' operations.

Nevertheless, as with any software solution, FMX also has a few potential drawbacks worth considering. Some users, especially those unfamiliar with complex software, may find FMX's configurability overwhelming. Furthermore, the pricing of the software may not be ideal for smaller facilities that do not require all of FMX's advanced features.

K-12 Public School Departmental Supervisors typically have multiple, disparate systems for Technology, Maintenance, Grounds, Transportation, Facilities Reservations, and inventory. FMX brings all of this together in one easy-to-use portal.

There doesn't really appear to be any cons, especially considering the experience I've had setting up and configuring other helpdesk portals.

The FMX staff are probably the most helpful people I've ever worked with. They answer often within the hour of an emailed request and many times the reply comes even faster than that. They try to cater to our every need within their ability and then, like I mentioned above, when the program cannot do what we need, they find another way. Best customer service every.

It is customize-able. Almost everything I asked FMX folks to do was doable. Other scheduling software we looked at either said they'd charge more for every change or special accommodation or that they just didn't offer it.

The reports. They list multiple room bookings to say, "this room plus 6 others". This was rectified by FMX creating an Excel file that would extrapolate those as that is the report we need. SO, FMX reports wont' do it but FMX created a work around for me that works just fine. The other least liked thing is that I cannot have different times in one booking. If it's a multi day or many time slots event I have to create multiple bookings and if there are special notes about one particular room in that multi room event, I cannot add those notes to just that one room.

Excellent.

Ease of use. Easily integrates into your business. Reports are easy to generate. Organizes your maintenance department and your staff. Mobile access. Can be customized to your business. Fantastic customer support!

A little pricey and worth it. Should be discount for non-profit.

The ease of operation, we can enter a work request and have it go directly to our crew's cell phone without having to go to their office or the Foremen office to retrieve a work request.

You have to enter into all of the building systems so it can retrieve the information on the equipment the technicians are working on.

Easy to use. User friendly. Mobile access is great.

Nothing so far.Its been great to use and very user friendly.

Ease of use and simple interface with a great deal of capability makes FMX a great choice at all levels.

FMX is very intuitive requiring little training and has a lot of great functionality. We really like the ease of calendar administration (dragging and dropping) versus having to reprogramming schedules. The calendar also offers a lot of flexibility with color combinations which work great for us to identify request types and status at a quick glance. The ability for basic users to just send in an email and directly transferring that into a work request really has opened up the system to sporadic users and is a real game changer for us. No need to remember passwords and worry about request types and location names for people who use it once a month! This has really improved the system adoption at all levels, not just with our facilities team. The Customer Success Team at FMX has been outstanding and have gone out of their way to make sure we understand how the system functions and work through our individual requirements. Definitely one of the best I have worked with through MANY software rollouts. Luckily FMX has been so stable that we have not had to test emergency support. Overall it has been a great experience switching to FMX.

There is some cumbersome functionality with users, confirmations and notifications in our work flow but the FMX team has been great at addressing and looking for solutions. Since we are not using all the features available many of the stock reports are not too useful for us but FMX has helped customize some things and I am sure we will work through more reporting as time goes also.

Our district purchased FMX because of the need to clean up, define, and adjudicate requests from multiple locations and from multiple departments. The benefits for using FMX were realized almost instantly. As an example, I am the tech person within the district. I now have a centralized location for all requests. My boss can now see where our efforts are being directed towards and the staff can keep a real-time look at requests with information they would not have received without using a system like this. In short, FMX has increased effective communication within the district.

The software has allowed our staff to become fully engaged with a wide range of request types such as tech requests, maintenance requests, and transportation requests to name a few. Our staff can now track specific requests for assistance and validate the status of said requests. Our district pays a fraction of cost other programs of the same type would charge. We also use integration with 3rd party applications to add in athletic schedule requests directly into the system. This feature eliminates the need to put in schedules in multiple applications.

I have very little negatives to say about this product. The only downside was implementation. It is helpful if your organization has a clear definition of workflows for each request type prior to implementation. Changing the workflow of requests are not complicated, but can be a bit challenging if the organization has put some thought into this process prior to going live with the software.

It is helping the church facility deferred maintenance to be kept at a minimum while also having a system for the future personnel to know the condition and account for those assets.

I value the ability to have a database of the assets that we can manage as I maintain the equipment and facility so it doesn't become a hindrance to our congregation. The system keeps me on top of maintenance needs as they come up and the ability to tackle the preventative service of those also.

I don't use the calendaring module because of the larger picture of church software out there that is cleaner in its look. It is not a quick process to get a facility fully imported in a short amount of time but if done little by little it can be done. When a question comes up on a system process I have a hard time verbalizing it so look more to the written updates to educate myself.

We were using a different CMMS and it was cumbersome to use. I started looking at different programs and came across FMX. I also looked at several others. FMX appeared to be easy to use and it provided a lot of flexibility with being able to customize fields in any part of the system. Not to mention that all the modules are included in one price. The old system we used we had to pay for each module. The switch over was painless with the help of the employees at FMX. They have been great from the very beginning. They continue to provide updates to their programs and they notify us every time one is made with a helpful tutorial. They have also contacted me if I would like any additional training on any part of FMX. Any questions I did have, they have answered promptly and offered to make the changes or adjustments for us. They truly care about their clients and go above and beyond to make sure they are happy with the product.

I love the each of use that each module provides for the end user and the customizing that is available to the administrator.

I wish there was an actual app to have on our phones for FMX. It would add to the ease of use for the maintenance person using it daily on the go.