--- title: "FMX Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of FMX. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if FMX is a good fit for you!" source_url: "https://www.softwareadvice.com/cafm/fmx-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Work Order Software](https://www.softwareadvice.com/category/500-work-order/) / [FMX](https://www.softwareadvice.com/cmms/fmx-profile/) / FMX Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cmms/fmx-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cmms/fmx-profile/alternatives/) # FMX User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 426 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.9/5 - Value for money: 4.7/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 327 reviews (77%) - 4 stars: 93 reviews (22%) - 3 stars: 6 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The fact that it works for multiple departments within our organization creates a value that we didn't have before. - The ticket customization is exactly what we needed. - We have multiple departments using this and it's easy to submit requests within each department and give them the specific information that they need. ### Most mentioned cons - The calendar is not easy to filter when you need to see what events are reserved on what days. - They have not fixed the glitches when using schedule requests with auto-generated workorders. - We had a few slight issues during the set-up process but nothing that wasn't easily fixed. ## FMX customer reviews Showing reviews 1-25 of 426 (page 1). ### Mostly Satisfied - Overall rating: 4/5 - Reviewer: Chad N. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The inherent task management is the best part of FMX. I appreciate the visibilty to all stakeholders too. #### Cons I wish I received a notification if a community user updated their insurance. Without one we have community members thinking they're doing their part, and we have no idea. #### Reasons for switching to FMX Not in the position then, so i'm not sure --- ### FMX is great - Overall rating: 5/5 - Reviewer: Nathan T. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it's a great software and their team and customer service is fantastic. I've used FMX across two different organizations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great, robust software that has great ticketing, calendar, resource management, mapping, and preventative maintenance features. #### Cons I wish it had a simple To-Do list feature for facility managers that can include items too small for tickets. #### Reasons for switching to FMX We didn't like Solar Winds and FMX was more robust. #### Vendor response Nathan, thank you for the review, and for bringing FMX with you across two organizations! We're thrilled the platform is covering so much ground for you and that our team has made the experience a good one. We're grateful to have you as a longtime FMX user! Replied September 2026 --- ### FMX brings productivity to a higher level!! - Overall rating: 5/5 - Reviewer: Brandi S. - Verified reviewer: Yes - Industry: Education Management - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love FMX and all the available features it provides to keep us paperless and more productive completing work orders more timely. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ability to be completely paperless as well as the ability to see work order status at a glance and assign them. #### Cons I feel that the reporting options could be a little more user friendly and easier to customize the data you want. #### Reasons for choosing FMX Seemed the most bang for the buck and had all the features we were looking for. #### Reasons for switching to FMX Wanted to be able to go paperless and mobil. To come into the digital age. --- ### FMX is the way to go! - Overall rating: 5/5 - Reviewer: Joseph R. - Verified reviewer: Yes - Industry: Government Administration - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very user-friendly very customizable in depth details love it no other program out there is comparable for the price highly recommend recommended #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Very user-friendly very easy to navigate reporting is very detailed very customizable to your preferences haven’t had any issues great program highly recommend to any school district #### Cons Open multiple tabs instead of using the same one. I would much rather it just use the same tab instead of opening up multiples. #### Reasons for switching to FMX Old and outdated. The cost went up tremendously. #### Vendor response Thank you for the kind words, Joseph! We're so glad FMX has been a smooth, flexible fit for your district and that it's delivering the detail you need without the headaches. We appreciate you trusting FMX! Replied September 2026 --- ### FMX has changed my job for the better - Overall rating: 5/5 - Reviewer: Michael M. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Outstanding product with great support! The software has changed the way we do business at our school. We are way more organized, efficient, and budget conscious. We are still discovering the many features that this product has to offer. It has allowed me to be a better administrator in so many ways. Thankful to have it available to my maintenance, transportation, and custodial teams as well as a great tool to keep a facilities usage calendar for our entire school system to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love everything about FMX. Workorder system, facility scheduling, transportation, inventory, interactive mapping, and capital planning! #### Cons They have not fixed the glitches when using schedule requests with auto-generated workorders. This is a great feature, but there are two issues which seem easy to fix. 1) the description is blank when the work order is generated and 2) if more than one location is selected in the schedule request - no work order is generated. #### Reasons for choosing FMX Diversity of options available far out-weighed the others. #### Reasons for switching to FMX Better value and overall better product than School Dude. --- ### Great overall product for multiple departments - Overall rating: 5/5 - Reviewer: Angela K. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The transition to this product was seamless and the experience has been great. The ticket customization is exactly what we needed. The fact that it works for multiple departments within our organization creates a value that we didn't have before. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The product works really well for our organization. The support team has been great. The product is robust for the cost. The user experience has been easy and the ability to customize this for tech vs maintenance works very well. #### Cons More flexibility with creating reports would be great. The ability to report tickets per specific technicians -eliminating others from the report- in an easier way would be great. #### Reasons for switching to FMX Cost of the product was high- with school funding taking a hit, we needed a more affordable option. --- ### Director of Building Operations - Overall rating: 5/5 - Reviewer: Patrick C. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great product, support, and reasonable pricing. The maintenance module reporting has provided the data needed to justify an additional staff member for our Building Operations team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software is very easy to use and to modify for our special needs. Customer support is outstanding, and their response time is always less than an hour after submitting a support ticket. They even followed up two days later just to make sure we are satisfied with the solution to our issue. I highly recommend their product modules. #### Cons We have not experienced any negative issues in the years we have been using FMX. They even allow their customers to put in programming change requests for a feature you would like to modify or add. #### Reasons for switching to FMX Frustrating user interface and average customer support. --- ### A Strong Central System for Managing Maintenance and Lab Operations - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with FMX has been positive. We use it to manage work requests, planned maintenance, equipment, and day-to-day lab support. It has helped us move away from relying on emails, verbal requests, and separate tracking methods. The system is most effective when everyone uses it consistently and provides complete updates. There has been a learning curve, but FMX has given us a stronger and more organized process for managing our work, documenting results, and planning ahead. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like most about FMX is having work orders, planned maintenance, equipment information, and documentation organized in one central system. It helps our team prioritize requests, assign responsibilities, track progress, and maintain a record of completed work. FMX has improved accountability and gives me a clearer picture of what is happening across our labs and learning spaces. #### Cons Some features are not immediately intuitive, especially when setting up reports, managing notifications, or locating specific information. It can take time for new users to become comfortable with the system and consistently document their work correctly. I would also like to see more flexibility in reporting and easier ways to view overdue work, staff workloads, and planned maintenance progress from one dashboard. #### Vendor response Thank you for the thoughtful review! We're glad FMX has helped your team leave behind scattered emails and manual tracking, and that having everything in one system is giving you better accountability and a clearer view across your labs and learning spaces. We also hear your feedback, and have shared it with our product team for consideration. We appreciate you partnering with FMX! Replied September 2026 --- ### A Positive and Collaborative Experience with FMX - Overall rating: 5/5 - Reviewer: Abera M. - Verified reviewer: Yes - Industry: Primary/ Secondary Education - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with FMX has been very positive. The system provides useful tools for managing maintenance, projects, inventory, and purchasing workflows. Most importantly, the FMX team has been friendly, supportive, responsive, and willing to work with us to improve the system based on our organization’s needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about FMX is the team I work with. They are super friendly, supportive, responsive, and always willing to help. This makes working with FMX a very positive and collaborative experience. I especially like the visibility it provides into workflows, assignments, approvals, and request status, which improves communication, accountability, and overall efficiency. #### Cons What I liked least about FMX is complex and require additional configuration or troubleshooting to meet our organization’s specific needs. However, the FMX team has been responsive and helpful in addressing these challenges. #### Vendor response Thank you for the wonderful review, Abera! It means so much to hear that working with FMX has been a positive, collaborative experience, and that increased visibility is improving communication and accountability for you. We're grateful to partner with you! Replied August 2026 --- ### Great workflow software - FMX - Overall rating: 5/5 - Reviewer: Cindy C. - Verified reviewer: Yes - Industry: Higher Education - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FMX is a great resource for tracking requests for time management, scheduling events or classes, creating an overall ease for both user and administrators. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ease of the user interface, design of the user requests can be tailored to your department, wonderful reporting mechanisms, quick responses from customer support, ability to learn all the aspects of FMX giving you a value for your money. #### Cons I need to train more on the additional aspects of FMX. There seems to be some areas we are not functionally using, which I would like to explore #### Vendor response Thank you for the review, Cindy! It's wonderful to hear that FMX is proving its worth for your team, from the configurable request forms to the reporting tools and the support you've received along the way. We're grateful to partner with you! Replied September 2026 --- ### Game Changer!!!!!! - Overall rating: 5/5 - Reviewer: Tim C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. keeps me up to date on Preventive Maint. i can make a work order for a single job. the PO section is very nice, as well as the Inventory control #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros product is very easy to use, it's always available at your fingertips, even people with no computer skills can use #### Cons Honestly, there's nothing i don't like or would change #### Reasons for choosing FMX Honestly FMX had the strength and numbers to handle a growing company #### Reasons for switching to FMX More of an Upgrade for a growing company --- ### FMX is a powerful tool. - Overall rating: 5/5 - Reviewer: Travis M. - Verified reviewer: Yes - Industry: Primary/ Secondary Education - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use organization user friendly mobile access scheduling ticket tracking reporting #### Cons Uploading data can be cumbersome, however the FMX customer service team is extremely helpful. #### Reasons for switching to FMX Our old system could not track and report things such as inventory, equipment, labor and productivity as easily and accurately as FMX. --- ### Perfect for K-12 Public Schools - Overall rating: 5/5 - Reviewer: Fred H. - Verified reviewer: Yes - Industry: Primary/ Secondary Education - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros K-12 Public School Departmental Supervisors typically have multiple, disparate systems for Technology, Maintenance, Grounds, Transportation, Facilities Reservations, and inventory. FMX brings all of this together in one easy-to-use portal. #### Cons There doesn't really appear to be any cons, especially considering the experience I've had setting up and configuring other helpdesk portals. #### Reasons for choosing FMX FMX fit our needs perfectly without the need to use other systems to accommodate our various departments. Technology, Transportation, Maintenance, Grounds, Facilities, and Athletics can make great use of this product. Our end users appreciate having only one login portal for all of these systems, and they only have to learn one application to get the assistance they need. #### Reasons for switching to FMX The "Sign In With Google" option was huge, and also the ability to accomodate the multiple departments within a K12 school district with tailored functionality for each department was critical. --- ### My Honest Opinion - Overall rating: 5/5 - Reviewer: Jesus M. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Until this day it has been verry good! what would be a challenge with FMX is sems easy and definitely will recommend it any day. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Helps me have my work organized on all maintenance schedules up to date and the office teem all on the same page with schedules and reservations on all of the areas. #### Cons I have been using it for a little over a year and still can not say that I do not like something about it yet. --- ### Good Management Tool - Overall rating: 4/5 - Reviewer: Donna B. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've been using FMX for 3 years now and the platform has proved an effective work order and scheduling tool #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Intuitive interface and ability to be customized to specific needs; functionality, especially for managing work orders, event scheduling, and building maintenance tasks. #### Cons Ease of use, account representative turnaround (we seem to get a new one every year); reporting features are not great, and the dashboards are difficult to customize. #### Reasons for switching to FMX Customization and external accessibility --- ### We love FMX! - Overall rating: 5/5 - Reviewer: Samantha C. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, FMX has blessed our campus with a personalized program tailored to our campus's needs and processes. We can't say enough good things about our time spent implementing and utilizing FMX over the past few months. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Obviously the features and modules stood out to us during the search for a new program, but the customer service has been absolutely unmatched comparatively to any other platform we've experienced. Whether by email, phone call or Zoom, I have yet to be disappointed (and I ask a lot of questions) by response time, helpfulness, and just overall customer service. I also like that their features are always progressing. #### Cons The only problem that we originally had with FMX was the fact that they don't have an app for the program. However, the mobile view is proving to work just as well as any app would and the teams are still able to submit and complete their tasks efficiently and in a timely manner. #### Reasons for switching to FMX Brightly no longer aligned with our campus's evolving needs. This is when we began doing research into different platforms and programs to see which would be the better fit. So far, FMX has been nothing short of wonderful! --- ### FMX: The Game Changer - Overall rating: 5/5 - Reviewer: Danielle H. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience with FMX has been exceptional. Their implementation was seamless and their training is top-notch. They are very responsive any time I have questions or need assistance. They are wonderful in not only responding when I need help, but they always provide screenshots or offer to have a live call so I understand exactly what the answer is to my question. This approach allows me to learn so I can do things for myself in the future. I have used four different CMMS in my career and FMX is far superior to the others. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros FMX is a great fit for our district because it is completely customizable. We are able to capture the information we need to be successful when requests are submitted so we can plan our work and show up prepared and on time. FMX has been able to offer solutions to help us better manage our workflow. We also benefit from the detailed dashboards and custom reporting features. There is never any guessing about the state of our work and what we have accomplished. #### Cons One feature I would like to see enhanced is the inventory order request. We would like to have real-time inventory data for all items in stock and available on the inventory order screen so requesters know how many of each item they are able to order, taking into account how many are on the shelf and how many items will be required to fulfill all existing open orders. #### Vendor response Thank you, Danielle, for your feedback. While FMX can show real-time inventory levels and allow users to request inventory items, we know each organization's needs vary. We would love to take some time to sit down with your team and learn more about how FMX can address your inventory needs now and in future product developments. Replied April 2022 --- ### FMX is very easy to use with great customer support! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for less than 12 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Ease of use and simple interface with a great deal of capability makes FMX a great choice at all levels. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros FMX is very intuitive requiring little training and has a lot of great functionality. We really like the ease of calendar administration (dragging and dropping) versus having to reprogramming schedules. The calendar also offers a lot of flexibility with color combinations which work great for us to identify request types and status at a quick glance. The ability for basic users to just send in an email and directly transferring that into a work request really has opened up the system to sporadic users and is a real game changer for us. No need to remember passwords and worry about request types and location names for people who use it once a month! This has really improved the system adoption at all levels, not just with our facilities team. The Customer Success Team at FMX has been outstanding and have gone out of their way to make sure we understand how the system functions and work through our individual requirements. Definitely one of the best I have worked with through MANY software rollouts. Luckily FMX has been so stable that we have not had to test emergency support. Overall it has been a great experience switching to FMX. #### Cons There is some cumbersome functionality with users, confirmations and notifications in our work flow but the FMX team has been great at addressing and looking for solutions. Since we are not using all the features available many of the stock reports are not too useful for us but FMX has helped customize some things and I am sure we will work through more reporting as time goes also. #### Vendor response Hi! Thank you for taking the time to write such a great review for FMX! We are so thrilled that you are a huge fan of FMX, especially when it comes to its ease of use and customizable calendar! Please continue to reach out any time to our support team regarding any issues you might be experiencing with your FMX site, and we would be happy to assist you! Thanks again for being a loyal customer and writing this wonderful review. We look forward to continuing to work with you! Replied April 2018 --- ### Best CMMS product in the business - Overall rating: 5/5 - Reviewer: Brett P. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered Fantastic. We went from a competitor's product to FMX with complete transition taking less than a month and complete user familiarity in weeks! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This is so intuitive, simple and quick to set up (even in complex situations), is comprehensive in scope allowing us to manage our crazy schedule over hundreds of spaces, tech and maintenance requests, PMs, equipment and asset management, etc. #### Cons This was by far the most seamless transition into a new software I have ever seen. The only things that I wish were added are in development, and they are not game-changers. #### Reasons for choosing FMX FMX was superior in every single category, hands down. #### Reasons for switching to FMX Our experience with other products was frustrating and expensive. --- ### The essential tool for me... - Overall rating: 5/5 - Reviewer: Robyn D. - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I manage facilities use/rental/internal scheduling for the 12 buildings in our public school district. Without FMX this would be a much more difficult task. I love that I can have a visual calendar of the entire district and "dummy it down" to just the exact information that I am looking for by using the filters. Being able to reference an event by a specific event number is essential and the online payment tracking is helpful as well, though it does have some limitations. My community members and staff members have found the system very user-friendly and I'm happy to report that even the most stubborn of the group have embraced the scheduling system. Color coding of the calendar view makes it easy to determine what needs your attention ASAP and I have found working on the system on a mobile device easy to take care of things on the run. Overall I give FMX 5 stars for ease of use by all users and I find the features and functionality spot on most of the time. Whenever I do have a support concern I always get a very speedy response. Thank you FMX for helping me stay organized with this very daunting task of mine. I don't know how I would do it without you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The color coding of the calendar really helps me stay on top of things. The ability to look things up by event id and the ease of changing events is something I use almost every day. I created a simple one-page tutorial that I send out to all new members and I rarely get a call asking for help on how to use the system. #### Cons I'm not sure what could be improved, but I feel like the billing could use some help. It seems more labor intensive to me than what it should...I feel like I do things twice as I create the bill externally through excel and then translate the billing info into FMX. Similar with accepting payments...I track the payment externally and then transfer payments into FMX. I would also like the ability to email a community member directly from FMX and those communications be trackable via FMX. --- ### FMX has greatly streamlined our facility operations . - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. One centralized platform that can be used for the facility and transportation operation of the district. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The fact that it is a one-stop platform for all of the stakeholders in our organization to use. It replaced about 4 other pieces of software and pulled our whole facility management tools together in one program. #### Cons There isn't a lot that I don't like. Maybe that at one point there were a few changes made that weren't communicated as well as they should have been but the good customer support team helped me to figure those changes out quickly. #### Vendor response Hi! Thank you for taking the time to write such a great review for FMX! We are so thrilled that you are a huge fan of FMX, especially when it comes to streamlining all of your facility operations! As we are consistently updating and enhancing the FMX software, it is highly important to us that you are always aware of all of these updates and enhancements! We would be more than happy to make sure you are on our monthly email list so that you are guaranteed to receive this information each month! If this is something that you would like to do, please let us know and we would be happy to take care of this for you! Thanks again for being a loyal customer and writing this wonderful review. We look forward to continuing to work with you! Replied April 2018 --- ### Smooth Sailing - Overall rating: 5/5 - Reviewer: Thomas R. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Communication with end user. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Areas of identification.There are it seems endless ways to identify the problem and location to explain what is wrong or needed. #### Cons What's not to like.I have used many facilities maintenance programs and have not found one that is as easy to integrate or train staff on #### Reasons for choosing FMX The presentation was one factor and the follow up from FMX staff. #### Reasons for switching to FMX needed more flexibility --- ### FMX has turned out to be a great system so far for us compared to our previous system. - Overall rating: 5/5 - Reviewer: Ron M. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The experience from the initial call to the implementation has been awesome! The FMX Team is very responsive and supportive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User-friendly, customizable, you're able to auto-assign tasks, cost-effective, great customer support #### Cons Haven't found any cons to date! So far the system has been great to use. #### Reasons for choosing FMX Recommendation from other school districts. #### Reasons for switching to FMX The previous system was not very user-friendly and the annual cost increases were too high. --- ### Technology and Maintance Work Order review of FMX - Overall rating: 5/5 - Reviewer: Kent L. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Tech Support and the system team I worked with were very good. I have been happy with the system over the last year that we have had it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was easy to set up the building and rooms for the work order request system. The teachers can check on the status of their work orders without having to call or email me. Very minimal instruction was needed for my staff to put in work orders. #### Cons It can send a lot of email reminders to you until you get the notification set up right, but better than no notifications. --- ### Overall very great program - Overall rating: 5/5 - Reviewer: Sean L. - Verified reviewer: Yes - Industry: Building Materials - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good experience. Can't say anything but good. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use and customizable. Mobile inventory bar codes tracking is a game changer. Very easy to learn the program overall. Layout is nice and up to date. Continued updates and new features. #### Cons No cons to mention although the only system we used prior was really outdated so not much experience with other cmms programs. #### Reasons for choosing FMX Format of FMX and Inventory tracking. #### Reasons for switching to FMX Old program was outdated and not user friendly ## More reviews [Next reviews](https://www.softwareadvice.com/cmms/fmx-profile/reviews/?page=2) --- FMX Reviews, Pros and Cons - 2026 Software Advice