--- title: "FMX Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of FMX. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if FMX is a good fit for you!" source_url: "https://www.softwareadvice.com/cafm/fmx-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Work Order Software](https://www.softwareadvice.com/category/500-work-order/) / [FMX](https://www.softwareadvice.com/cmms/fmx-profile/) / FMX Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cmms/fmx-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cmms/fmx-profile/alternatives/) # FMX User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 453 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.9/5 - Value for money: 4.7/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 344 reviews (76%) - 4 stars: 102 reviews (23%) - 3 stars: 7 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The fact that it works for multiple departments within our organization creates a value that we didn't have before. - We have multiple departments using this and it's easy to submit requests within each department and give them the specific information that they need. - FMX is easy to use, flexible for sorting/filtering, offers great customization, robust approval routing, and helpful reporting. ### Most mentioned cons - The calendar is not easy to filter when you need to see what events are reserved on what days. - They have not fixed the glitches when using schedule requests with auto-generated workorders. - I wish FMX allowed multiple filter views without extra fees; manual updates are tedious when things change. ## FMX customer reviews Showing reviews 1-25 of 453 (page 1). ### Mostly Satisfied - Overall rating: 4/5 - Reviewer: Chad N. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The inherent task management is the best part of FMX. I appreciate the visibilty to all stakeholders too. #### Cons I wish I received a notification if a community user updated their insurance. Without one we have community members thinking they're doing their part, and we have no idea. #### Reasons for switching to FMX Not in the position then, so i'm not sure --- ### FMX is the total package! - Overall rating: 5/5 - Reviewer: Helen C. - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 10/10. After onboarding FMX in 2022, the difference is night and day. FMX is really built for everyone, unlike most of our subscription software. From new users submitting maintenance tickets to our Facilities department tracking every dollar and asset, it works. The team is responsive, patient, and willing to help make your 'vision' for how this application will work come to life. FMX is also always working on the next update or bettering of current modules- it doesn't get stale or 'behind' even with fast changing technology. FMX is reliable, fast, and allows you to use it just a little for simple work orders or in depth to track your entire workflow and equipment inventory. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The team! The customer service teams are fantastic and truly work with you through every single step from onboarding through years into your FMX experience. Second would be the user interface. It is so easy to teach to others and there is seamless use through lots of different devices- phones, iPads, laptops, etc. #### Cons The only thing we have struggled with is getting other departments (non-ticketing) on board. This is to no fault of FMX: it isn't built for multiple different departments like HR or Development. However, it is so customizable we were able to create modules that work for cross-departmental needs. #### Reasons for switching to FMX We wanted a product that combined our calendar with transportation requests, maintenance requests, and technology requests. --- ### FMX brings productivity to a higher level!! - Overall rating: 5/5 - Reviewer: Brandi S. - Verified reviewer: Yes - Industry: Education Management - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love FMX and all the available features it provides to keep us paperless and more productive completing work orders more timely. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ability to be completely paperless as well as the ability to see work order status at a glance and assign them. #### Cons I feel that the reporting options could be a little more user friendly and easier to customize the data you want. #### Reasons for choosing FMX Seemed the most bang for the buck and had all the features we were looking for. #### Reasons for switching to FMX Wanted to be able to go paperless and mobil. To come into the digital age. --- ### Solid Functional Maintenance Platform, Costs Have Risen - Overall rating: 4/5 - Reviewer: Ryan S. - Industry: Retail - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I'm pleased with the support and overall functions of the day to day aspects. Users generally don't need much training to jump in and start submitting requests. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Fmx is very user friendly from an endpoint and technician standpoint, mobile version is great too. Customer support is always top notch, quick and thorough resolve to the few issues I've encountered. #### Cons While the value was there, that has decreased over time. The built in reporting is fine, but custom reports are priced too high. Lucky you can grab data from the front end easily, otherwise we'd be with a different service. Permissions aren't setup to be as granular as id like, hard to not have everyone in a building see everything requested. Need groups added so that others in that group can see theirs but not others. #### Reasons for choosing FMX Cost at the time, if we switch in the future If consider this over FMX now. Functional features were a little more robust --- ### Upgrading through simplification - Overall rating: 5/5 - Reviewer: Nicholas M. - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall we are happy with switching to FMX, we have since added more modules across other departments #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The overall platform is very flexible and easy to work with. Admins, technicians and the end users can easily use FMX without extensive amounts of training. We created a 1 page guide for most users that we would send via email with the link to the website. That was typically enough to get them logged in and create requests without further assistance. Our last work order system was not as easy to use or straight forward. Overall as the Admin for my district I find FMX to make my processes much easier and faster to complete on a daily basis. #### Cons sometimes the load times on FMX webpages take a bit of time. I have yet to figure out if it is a bandwidth problem on my end or the FMX side. #### Reasons for choosing FMX IIQ did not have a strong invoicing platform for schedule request. They actual did not even have something as simple the ability to actual produce an invoice that could be printed or emailed. #### Reasons for switching to FMX AE was to complicated, yet not very configurable without paying for the next level of the platform. It seemed like everything I want to do or change would cost us more money to actually do --- ### FMX is a great value and easy to implement - Overall rating: 4/5 - Reviewer: Gary M. - Verified reviewer: Yes - Industry: Primary/ Secondary Education - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall FMX is an exceptional value and easy to implement work order system with basic job assignment automation and functional (but lacking) asset inventory management capabilities. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Easy setup and flexible usage. FMX is able to stand up multiple front ends to service both internal staff (via SSO) and unmanaged external guests (self-registration) from a single unified ticketing system backend database. Excellent value and responsive customer support. Workflows allow basic automated job queue routing. Comprehensive pre-built reports allow easy generation of quality metrics. #### Cons Search is barely functional, essentially operates no better than just using CTRL+F (find) in the browser. Search function only searches across data fields that have been made visible in the work order list screen. User interface customization can use some improvement. In fairness it has come a long way in the last year or two but there is still very little control of positioning of form elements on the request creation page. And those form elements would work better if they were tracked by a immutable object ID rather than by the field label name. If you want to have a data field that is shared/preserved across multiple request types they must use the same field label (display name) across all request types. Changing the display name for the field results in a new unique data object. #### Reasons for choosing FMX Lower licensing costs and easier implementation #### Reasons for switching to FMX OPRAS was a poorly supported product with stagnant development. It had no capability to respond to work orders via email. --- ### Great Maintenance Request Platform - Overall rating: 5/5 - Reviewer: Kaylla K. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have had the platform for a few years and really like it overall. Every aspect is easily accessible and we have not come across any big issues. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User-friendly across all user levels and backed by excellent support, this platform consistently delivers some of the fastest response times of any tool in our School District #### Cons Overall, the FMX platform performs very reliably with very few drawbacks. To enhance operational accuracy, it would be beneficial to integrate our district's school and work calendar directly into the system or account for non-working days in maintenance turnaround times. This would allow us to generate more precise completion rate percentages. #### Reasons for choosing FMX The FMX platform seemed to offer more options related to our facility scheduling and maintenance requests. And the setup integration promised full customer support which they definitely held up their word. It was an easy transition for the entire District. #### Reasons for switching to FMX Lack of an updated user friendly platform and very little customer support available or willing to help. --- ### Efficient Software, Unfamiliar with Onboarding - Overall rating: 4/5 - Reviewer: John D. - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. When the former ED of Operations chose to publish the schedule live publicly, either he was not aware of the fact that all title details would be published or had not heard this from FMX. This was then not communicated out to the District by the department causing things such as events titled "IEP Meeting - JD" to be publicly shown on the internet and screens for everyone to see. I caught it later after seeing it on newly added screens in our building and we were finally able to adjust practice. It's also frustrating that past events disappear by default instead of remaining. It was months before we knew how to adjust this view as it was not communicated out by Facilities & Operations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The fact that the Maintenance and Technology requests can be tied to the Facility Scheduling Requests. While there are many things our new staff are learning about it's potential and how to adjust what was set up initially by former staff, it is providing us this link. #### Cons When I researched five different platforms last year, FMX was by far the most costly - especially in the set-up area based on the quotes. I was also disappointed that a display screen for users was not available according to our former staff that was more user friendly (more like a conference screen show than a list of things on a screen). Doesn't come off as "welcoming" to the public and other programs had this component. #### Reasons for switching to FMX Unknown predecessor - To be able to have work orders created for both maintenance and technology. ML Schedules - Facilities Department chose to move to scheduling through FMX to align with work orders. --- ### Go for it - Use this product - You won't be sorry! - Overall rating: 5/5 - Reviewer: Jason G. - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I left Brightly several years ago, and from day one I feel like the transition and the day-to-day use have been easy and have brought a lot of benefit to my department. It's been easy to train staff, and their buy-in has been crucial to the success of the implementation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There are several things that come to mind. First, I like the flexibility and customization options I have to make the software fit the needs of our environment. I also feel like customer service is very good. When I call I almost always get an answer to my question, and when they don't know, they research and get back to me quickly. #### Cons At times, I feel like the interface could use an upgrade to make it feel more modern. I would also like to see better training videos for a wider range of activities. #### Reasons for switching to FMX The cost was becoming prohibitive and more and more schools seemed to be migrating to FMX. --- ### FMX is great - Overall rating: 5/5 - Reviewer: Nathan T. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it's a great software and their team and customer service is fantastic. I've used FMX across two different organizations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great, robust software that has great ticketing, calendar, resource management, mapping, and preventative maintenance features. #### Cons I wish it had a simple To-Do list feature for facility managers that can include items too small for tickets. #### Reasons for switching to FMX We didn't like Solar Winds and FMX was more robust. #### Vendor response Nathan, thank you for the review, and for bringing FMX with you across two organizations! We're thrilled the platform is covering so much ground for you and that our team has made the experience a good one. We're grateful to have you as a longtime FMX user! Replied September 2026 --- ### FMX has changed my job for the better - Overall rating: 5/5 - Reviewer: Michael M. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Outstanding product with great support! The software has changed the way we do business at our school. We are way more organized, efficient, and budget conscious. We are still discovering the many features that this product has to offer. It has allowed me to be a better administrator in so many ways. Thankful to have it available to my maintenance, transportation, and custodial teams as well as a great tool to keep a facilities usage calendar for our entire school system to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love everything about FMX. Workorder system, facility scheduling, transportation, inventory, interactive mapping, and capital planning! #### Cons They have not fixed the glitches when using schedule requests with auto-generated workorders. This is a great feature, but there are two issues which seem easy to fix. 1) the description is blank when the work order is generated and 2) if more than one location is selected in the schedule request - no work order is generated. #### Reasons for choosing FMX Diversity of options available far out-weighed the others. #### Reasons for switching to FMX Better value and overall better product than School Dude. --- ### System setup - Overall rating: 5/5 - Reviewer: Jeremy F. - Verified reviewer: Yes - Industry: Government Administration - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience has been a good one. From the initial contact through the system setup. I'm sure the rest of the process will be great also #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer service is top notch. Each step of the setup has been helpful in getting started. Next step Work Order set up #### Cons The only con to the system is all the work that goes into setting the system up. The team is very helpful with the work flow #### Reasons for choosing FMX After talking to colleagues in similar lines of work that i met in the past --- ### Chattahoochee Nature Center- FMX Review - Overall rating: 5/5 - Reviewer: Nicole G. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The website is easy to use for most of our staff with varying levels of computer literacy. I enjoy being able to customize the website with our resources and that my changes are protected from others being able to change my data. The customer service has always been great when needed and the product rollout was so easy with the FMX team readily available for training sessions and answering questions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that anyone at a "Staff" account level can make an account and submit work orders for my team. I am grateful to be able to customize the areas and resources we have and easily add or change our on-hand counts when needed. Having different tabs for the Calendar, Maintenance Requests, and Schedule Requests is so helpful to be able to see everything I'm looking for in one space. #### Cons I wish I could share resources and equipment across different buildings. For example, we have three golf carts that typically stay in the maintenance building, but someone may request to have us stage it elsewhere for an event and don't know to select the maintenance building first to be able to select the golf cart. I have found workarounds for the few limitations so I don't have any complaints! #### Reasons for switching to FMX The previous product was locked out to one manager who couldn't add or change users or administrators and we had a hard time reaching out to customer service. The product had priced itself out of what we needed and could afford to use versus the benefits it provided. --- ### User Friendly, Easy Setup, Amazing FMX Team! - Overall rating: 5/5 - Reviewer: Shannon S. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. One Word only is needed .....Amazing!!!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Using FMX has made us more efficient, productive, organized with workload and scheduling, understanding buildings and its assets. FMX has everything you need to manage Buildings, Assest and Work all in one place. FMX is continually improving their software and its functionality. Plus, their team is so amazing to work with from start-up, training, questions, modifications.... they always have timely and detailed responses. #### Cons For our company structure, scheduling is more work than it should be. We would like a few small view options to what we currently see on the calendars to make this part of our process and slick and easy as our other process. #### Reasons for switching to FMX Needed a system with more offerings and more user friendly. (We were using Building IQ/Northwrite) --- ### FMX is your 1st step to a streamlined Events Scheduling Program, Maintenance & PM - Overall rating: 4/5 - Reviewer: John W. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive. [sensitive content hidden] our main connection is always on point and responds to all of our needs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Schedule Request and Maintenance Request can be customized to cover allot of information gathering. This save allot of wasted time on phone calls, emailed etc. We try to make the schedule request a one stop shop for our Faculty and Staff to request an event and capture all the details so we can then move to a BEO #### Cons I feel that we are missing a few key elements that are essential to our operation, perhaps we are unique. We often have events that are not on campus but that our FMX calendar needs to include because those off site events take away assets that we need to be aware of. Some sort of Generic Flag should be available to note those events. We have improvised and created a work around of our own. #### Reasons for switching to FMX Wanted one stop program for facilities scheduling and maintenance --- ### Performance Matters. - Overall rating: 5/5 - Reviewer: Cynthia F. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Easily integrates into your business. Reports are easy to generate. Organizes your maintenance department and your staff. Mobile access. Can be customized to your business. Fantastic customer support! #### Cons A little pricey and worth it. Should be discount for non-profit. #### Reasons for choosing FMX For all of the reasons listed above. #### Reasons for switching to FMX Spiceworks was free but clunky and extremely limited in capacity. --- ### FMX very user friendly on both Admin, staff & students - Overall rating: 5/5 - Reviewer: Lilia C. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. from developing, adding, removing and executing FMX to our staff it was been very user friendly. Our staff likes the fact that they can add pictures on there , where we can see the issue. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros FMX is very user friendly to use. Not only is it user friendly but you can add images to help depict the problem. I have students, staff, use this to maintenance request issues on campus. Not to mention how easy it is to export the reports. #### Cons So far, I have zero complaints about FMX. one thing I heard is that I cannot attach a PDF file. I did want a manual for it so I can refer on how to do it. --- ### Greensville County Schools - Overall rating: 4/5 - Reviewer: Jerry W. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am very satisfied with FMX. It is fairly simple to use for most people. It easy to manage. Once I get asset management up and running it will be even better. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Being able to assign multiple people to the same work order. Being able to communicate within the app is also very helpful. #### Cons There is really not much that I don't like about FMX. Most issues are user issues, like the person putting in the work order is no specific enough. It would be helpful if work orders that were put on hold could be moved into another tab and then moved back when the hold was removed. --- ### Good Job FMX! - Overall rating: 5/5 - Reviewer: Michael F. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with FMX is an easy 10/10. I have never had an issue with any of the features they provide. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how easy to use FMX is. I use this system daily and I can not find much to complain about. The UI is great and the customization is great. It is also straight forward and easy for end users to submit tickets! #### Cons The only thing I wish FMX has was maybe like a "drag and drop" organizational feature to tier tickets in their priority. Instead of it being tiered by essentially "Time/Date" of submission. --- ### A Helpful Tool for Keeping Facilities Operations Organized - Overall rating: 5/5 - Reviewer: Alex V. - Industry: Facilities Services - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, FMX has been a helpful tool for organizing our facilities operations. We’re still refining some of our processes, but having a central place to manage requests and track work has made coordination easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like having facilities requests and work orders in one place. It makes it easier to stay organized, track progress, and keep everyone informed without relying on multiple emails or spreadsheets. #### Cons I’d like more flexibility with reporting and fewer steps to get the information we need. Some features take time to learn, especially when setting up processes that fit our department. --- ### Friendly Software - Overall rating: 5/5 - Reviewer: Mimi B. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. very user friendly, easy to use, easy to teach all technicians even those that are not tech savy they don't feel intimidated and you are able to log in through SSO #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, lots of options included in bundle package, currently if you pay for invoice module the accounting module is complimentary #### Cons at times when switching from one tab to another it lags a few seconds, we have to either prompt the refresh button or just wait --- ### Great Easy to Use CMMS! - Overall rating: 5/5 - Reviewer: Gabe S. - Verified reviewer: Yes - Industry: Wine and Spirits - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our experience so far has only been positive. It has definitely increased our productivity by providing updates in real time, reducing data entry, and automatically scheduling work orders. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The calendar view was one of our most sought-after features. The drag and drop makes planning and scheduling work orders so much easier. Inventory management was also a feature we enjoyed. We like the ability to attach printable QR codes to our inventory items for our users to scan pull up an inventory item's history. (Asset management also has this incredible feature) #### Cons We have seen some issues with mobile version of FMX. Users have had issues with zooming. They also had issues with their phone turning off and losing progress on a work order that wasn't saved or completed yet. #### Reasons for switching to FMX Our old software was severely out of date. --- ### Easy to use and organize CMMS - Overall rating: 5/5 - Reviewer: Mike D. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has helped me maintain and keep an organized routine of work flow where it causes less stress when knowing when things need to be done. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Logging PMs and work orders as they would arise really helps keep the work flow organized. It was easy to integrate the areas of our facility to establish our system for our facility. The FMX staff were very helpful and positive. Fast to respond and resolve any request or question I had. #### Cons When making "due date" changes to the work orders, the email notification that is sent to the instigator does not state that in the email. It only says that a change has been made. That causes the person (who put the work order in) to question what is going on with the work order. that generates more down time to have to go back and explain what the changes were. It would be nice to have the email notifications to state the changes that are made to the work orders. --- ### FMX is an excellent Building Management System - Overall rating: 5/5 - Reviewer: Stan M. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered It is a very comprehensive product and you do not need to purchase additional modules after you begin to use it, it comes as a complete package. It cut our cost for a building management system in half and we still retained a great quality product. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use and the ability to customize the screens with additional fields and the ability to attach documents to equipment and work orders. #### Cons Not being able to put work orders on "hold" when waiting on parts or a down day to implement the work order. --- ### Three Rivers Community Schools Review of FMX - Overall rating: 5/5 - Reviewer: Teresa S. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered As stated above, we utilize FMX and have no issues at this time. The reporting feature is a value to show our Board of Education what has been done in the district by PM and WO. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The features most impactful is the Work Order, PM and Inventory Modules. For the most part the transition from SchoolDude went seamless, with just a few adjustments. I have utilized the bulk import and I do like this feature as well. We also use the reporting to show our Board of Educators how many PM's and Work Orders we've done Monthly and then Yearly to verify the need to keep our department. The ease of the Calendar is also a feature that is great. #### Cons As things arise that I can't seem to figure out, I contact our Support Specialist, Jarod Crocket, or any support specialist to help me, but really no cons. #### Reasons for choosing FMX FMX is much easier to use. The cost was also a factor. #### Reasons for switching to FMX FMX is much easier to use. The cost was also a factor. ## More reviews [Next reviews](https://www.softwareadvice.com/cmms/fmx-profile/reviews/?page=2) --- FMX Reviews, Pros and Cons - 2026 Software Advice