Good, does what it's supposed to do. Overall it's been helpful at work.

Simplicity and ease of use are the best features. I also appreciate the quick feedback that confirms submission of an entry.

Very easy to setup, easy to use without much training, and excellent customer support. No user account limitation.

With a mixture of capable and not-so-capable employees, having a easy to use interface is a must and this is the software we need.

It is extremely easy for users to submit requests, to update and assign them, and to pull reports to show our progress. Extremely user friendly.

It has a lot of features to fit many needs in an organization. The support is fantastic and they can assist in anything.

Sometimes there is a delay in the drop down fields but that may be just network issues rather than the software.

I product is only as good as the support that comes with it aaaand FMX has excellent support and customer service.

Very user friendly, powerful data usage, great customer service.

Wonderful product to help manage  your schools facilities and calendars.

Best part about FMX is the customer service. They respond instantly and help us do bulk imports.

The commitment of the product specialists and customer support personnel. The integration with the building automation software is wonderful.

The personal interaction I've had leading up to my final purchase of FMX was great and they have very competitive pricing compared to other products on the market.

The interface is intuitive for end-users and provides great features for it's price point.

Inspections do not auto create work orders for failed inspections.

What makes this product appealing is its simplicity, and ability to bring together all the disparate ticketing queues into a single product, while still maintaining separation of those queues.

If you are looking for something beyond an tool for running operationally, this may struggle.

I love the reports and the easy of use. Active Directory integration has made it do dimple for our users to enter tickets.

Since this system has no been implemented quite yet, I do not have a comment about what to imporive  in regards to my role.

FMX appeared to be easy to use and it provided a lot of flexibility with being able to customize fields in any part of the system. Not to mention that all the modules are included in one price.

We recently added the ability to manage our vehicles and equipment which is very nice.

I have very little negatives to say about this product. The only downside was implementation.

The web based program is good and user friendly.

It's nice to be able to tell a client how much inventory they have in stock to the individual piece before they come in for production.

My experience with FMX has been fantastic, the team has been really helpful and patient while we modify this software for our needs.

We are multifaceted similar to a municipality and FMX was able to customize every feature to fit our community perfectly.

They have been great from the very beginning. They continue to provide updates to their programs and they notify us every time one is made with a helpful tutorial.

There is no app, which is very annoying when trying to use out in the field. On your phone you have to open up your web browser and log in on the web.

Good experience generally, but really need the Google calendar integration.

Overall, the implementation and actual use of the software was seamless. We are so glad we found it are able to integrate it into our organization.

We were able to integrate the system almost immediately. On top of that, the support has been top notch.

Easy to use and good price as compared to competition.

FMX as a company has been wonderful to communicate with and have always been readily available to help with any questions.

Their reps are great at communicating when changes happen and any time I need help the go above and beyond to help me figure things out.

I liked the ease of use and the transparency of the software.

I have been so pleased with the whole process of using the maintenance care system. It has completely transformed my work and work place for the better.

Easy to use, track work orders, and depreciation. Helps keep our facilities up and running while allowing us to make informed smart decisions.

Maintaining over 850,000 square feet with a staff of 40 had proven to be difficult without a CMMS system.

Wear appropriate personal protective equipment. Check general condition and note any damage to components.

User friendly for those opening work orders and those receiving the work order - no major learning curve necessary. Excellent customer service and support.

We are presently loading our asset log on to the system and expect to be tracking the costs relating to the specific items by the end of June.

Since using Maintenance Care over the past year there is more accountability from facilities creating a very efficient and cost saving department.

What we like most about this product is that it fits particularly well with the requirements and demands synonomous with Seniors Care.

Everyone in our business is utilizing maintenance care and everyone likes it.

The ease of use for our end users at the home levels.

It is likely helping to extend the life of some of our equipment.

Sometimes we have to leave a task as pending as we have parts on order or other, but they have no way of being notified that we've been there, temporarily fixed it and ordered parts.

Maintenance Care is very easy to use and navigate.

I hade a hard time figuring out the reporting aspect of the software.

This software is truly a blessing for our organization.

Great reports let you dig deep into what's happening across multiple sites.

Work orders that were being written down were getting lost in the shuffle and problems were getting overlooked.

Absolutely wonderful experience. Communication is easy, answers are quick.

The documentation tracking and the accountability to help meet regulatory RHRA regulations.

I found this app after searching for the right one. This app is user friendly and has alot to offer.

Work orders can be generated and delegated very quickly and easily. The work order request link for other departments works great and requires little input to make a request.

Additionally the ability for it to remind us of things like annual filter changes, battery replacements is super helpful.

The usability of the app (there is no way to search)Also, no way for 3rd parties to search the request look-up page list.

Ease of use, impact, efficiency of the product has proven to be well worth the investment.

Overall, Maintenance Care is a great program to work with. Customer service is always spot on and will keep working on an issue until there is a resolution.

The enhanced communication and instant request tracking system has allowed for greater clarity in the submitted requests.

So far, in the early stages the product and  support has been great.

It is a fast, simple and efficient system that is worth the cost.

The ease of being able to navigate through the program.

It also allowed us to electronically submit, assign, and track maintenance requests, which was super important to us.

No way to do a search for individual units, only by building.

US Dollar

FMX offers configurable maintenance and facilities management software that helps organizations maximize productivity, cut operating costs, and gain actionable insights about their equipment and facilities. The software decreases work order resolution time, organizes preventive maintenance tasks, and allows you to manage your equipment and assets all in one easy-to-use system.

FMX is proud to serve K-12 schools, higher education institutions, municipalities, and a wide array of other industries.

FMX offers ongoing customer support and training and is happy to report a 98% customer satisfaction rating and a 2-hour average response time. In addition, the solution is accessible from any web browser, including mobile devices, and allows for unlimited requesting users at no additional cost. When you choose FMX as your solution, they will make it their priority to help you achieve operational excellence and improve your bottom line.

LongDescription

Purchase Order Management

Work Order Creation

Barcoding/RFID

Barcode/Ticket Scanning

Customizable Reports

Document Storage

Access Controls/Permissions

Equipment Management

Dispatch Management

Contract/License Management

Task Scheduling

Ad hoc Reporting

Key & Lock Management

Customer Database

Recurring Appointments

Job Management

Calendar Management

Customizable Fields

Assignment Management

Scheduling

Data Import/Export

Audit Trail

Technician Management

Mobile Access

Cost Tracking

Fixed Asset Management

Inventory Tracking

Compliance Management

Routing

Historical Reporting

Vendor Management

Maintenance Management

Labor Cost Reporting

Preventive Maintenance

Real-Time Notifications

Service History

Workflow Management

Real Time Updates

For Schools

Residential Properties

Asset Tracking

Activity Dashboard

Inspection Management

Alerts/Notifications

Work History

Reporting & Statistics

Reminders

Automated Scheduling

Work Order Management

Billing & Invoicing

Real Time Reporting

Asset Lifecycle Management

Facility Scheduling

Inventory Control

Reporting/Analytics

Commercial Properties

Room Scheduling

Customizable Forms

Incident Management

Quotes/Estimates

Drag & Drop

Predictive Maintenance

Purchasing & Receiving

Third-Party Integrations

Maintenance Scheduling

Task Management

Document Management

Inventory Management

Calibration Management

Electronic Signature

Invoice Management

Multi-Location

QuickBooks Integration

Real Time Data

Role-Based Permissions

Equipment Maintenance

Job Scheduling

Contact Database

Equipment Tracking

Job Tracking

Search/Filter

Asset Library

Location Tracking

Facility Asset Management

For Airlines

K-12

Mac OS

Web browser (OS agnostic)

FMX personalizes each organization’s solution so that you’re able to pay for all the capabilities you need, and none that you don’t. Because of this, there is no set price for FMX’s products. Your personalized quote will be based on the number of users working on, and closing out, maintenance requests (or the number of students enrolled if you are a school) and the features most important to your organization.

We also offer a 14-day free trial, no credit card required.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

In Person

Live Online

Webinars

Documentation

Videos

Maintenance Care is a cloud-based solution that helps small to large organizations manage work requests, preventive maintenance, and assets. Its work order management system enables users to manage incoming tasks with customized web forms, notes, images, and task duration details.

Maintenance Care offers a host of features, including asset life cycle, parts and inventory management, dashboards, reporting, document storage and more! Its preventive scheduling functionality helps users handle tasks in progress, scheduled routines, task details and time slots. Additionally, users can attach various forms such as MSDS, training PDFs, and safety documentation to tasks.

Maintenance Care includes an asset management module that provides details related to purchase, manufacturing, technical specifications, warranty expiration and repair history. It integrates with various third-party applications, including QuickBooks, Wave, and Databox. The product is available on a monthly subscription, and support is extended via phone, emails, additional documentation, FAQs and online helpdesk.

Maintenance Care offers a mobile app! iMCare App allows your maintenance team to utilize mobile devices, so they are not tied down to a desktop computer every day. In addition, full reporting capabilities are essential for effective facility management, and Maintenance Care provides them to you: from asset expenses and staff performance to facility trending and more!

Status Tracking

IT Asset Tracking

Windows 7

Windows Vista

Windows XP

Windows 8

Windows 10

Free edition - $0/per month
Work order edition - $100/month (Unlimited Users)
Enterprise edition – $200/month (Unlimited Users)

FMX vs Maintenance Care

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