FMX vs Samsara

FMX has 377 reviews and a rating of 4.7 / 5 stars vs Samsara which has 241 reviews and a rating of 4.12 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 / 5 (377)
4.12 / 5 (241)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
September 30, 2022
September 12, 2022
Pros/Cons
  • Pros

  • Simplicity and ease of use are the best features. I also appreciate the quick feedback that confirms submission of an entry.
  • Very easy to setup, easy to use without much training, and excellent customer support. No user account limitation.
  • Cons

  • Sometimes there is a delay in the drop down fields but that may be just network issues rather than the software.
  • Inspections do not auto create work orders for failed inspections.
  • Pros

  • Excellent reporting and driver management platform as well. All in one pricing was also a great feature.
  • This has already improved the effectiveness of our system quite a bit.
  • Cons

  • Absolute worst customer service I think I've ever dealt with in my professional 10 year career. You can not get a hold of them by phone.
  • Lack of integration with our CRM and inability to automate creating new customers from an outside source.
Pricing Range
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14 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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