FMX vs SERVUS

RATING:

4.7

(411)

FMX has 411 reviews and a rating of 4.71 / 5 stars vs SERVUS which has 26 reviews and a rating of 4.62 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (411)
4.6 (26)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 5, 2024
February 7, 2019
Pros/Cons
  • Pros

  • Simplicity and ease of use are the best features. I also appreciate the quick feedback that confirms submission of an entry.
  • Very easy to setup, easy to use without much training, and excellent customer support. No user account limitation.
  • Cons

  • Sometimes there is a delay in the drop down fields but that may be just network issues rather than the software.
  • Inspections do not auto create work orders for failed inspections.
Read all user reviews
  • Pros

  • I like how we can get an immediate response from our residents which helps us to improve our performance.
  • Other than generating the work order, it requires minimum input from me. Easy search and access to open work orders.
  • Cons

  • Sometimes the engineers have trouble using the phones, cell service can be spotty in certain areas on the property.
  • Also, residents can give negative feedback for a work order not pertaining to their issue. But we still get the update that there is something wrong.
Read all user reviews
Pricing Range
N/A
N/A
Product Demo
Product Screenshot
N/A
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

19 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos