Google Maps

RATING:

4.7

(1588)

About Google Maps

Google Maps is a cloud-based GIS software that allows businesses to create and manage maps, in addition to providing navigation services. It is used by businesses of all kinds, from restaurants to construction companies. Google Maps allows organization to add markers that appear on their map, as well as pop-up balloons containing information about the marker's location. Users can also customize the appearance of these markers, so they match the brand or logo. Businesses can create routes between multiple locations on their map with Google Maps. This feature helps them plan how they will get from one place to another and provides information about how long it will take to get there.

Google Maps Pricing

Free to use and download.

Free trial: 

Not Available

Free version: 

Available

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Google Maps Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Google Maps

1 - 5 of 1,490 Reviews

Andrew

Chemicals, 10,001+ employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed January 2023

Google Maps provides a robust API that sets it apart from other solutions.

User Profile

Patrik

Verified reviewer

Internet, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

Google Maps review

I have been using Google Maps for navigation for a very long time. It is estimated to be more than 10 years. I have Google maps downloaded directly into the application of my mobile and I use it every time I go to places I have not been to before. The navigation is accurate and provides a large number of options that I can use. And it's all free.

PROS

It's freeEasy to use even for beginnersPossibility to choose a route on foot, by car or by public transportMultilingual version of the applicationReviews of companiesAccurate navigation and calculation of the best routes

CONS

So far I haven't found anything that bothers me about this application.

Reasons for switching to Google Maps

The navigation provides much better options than Garmin's navigation.

Jenna

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed March 2024

Google Maps Daily!

Literally a lifesaver and I use it every single day!

PROS

Google Maps is so user friendly! The app remembers your frequently gone to places and reroutes quickly when needed.

CONS

Some road names are pronounced or spelled wrong, but that doesn’t keep you from getting there you need to go.

Anonymous

5,001-10,000 employees

Used daily for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

2

Reviewed June 2021

Bugs on Google Maps

Frustrating to the extent that I had to have another app or two to be sure I got to my destination in good time.

PROS

Google maps is everywhere online, so it is readily accessible

CONS

Several features on this app require revisiting by your Engineering Team at Google: 1) This app often sends the user to a street address adjacent to the destination street e.g. if your destination address was #2 Google street, it's more likely to send you to #2 Sesame Street which is adjacent to Google Street. I have encountered this bug on many occasions in central London. 2) Usually google maps shows red colours to indicate heavy traffic ahead. However, this is not always the case because, on some narrow streets where cars are parked on both sides of the street, this app would recognize the parked cars as part of the traffic jam. This is misleading to drivers. 3) The app also has a feature that enables the map to rotate in any direction very often in the course of a trip. For a driver with no local knowledge of the route, it causes momentary loss of direction of travel and confusion. The app should not oscillate when in use. 4) Google map applies what I would call avoidance trips. It quite often takes longer routes with or without traffic jam. This can be quite annoying especially if a driver had local knowledge of the route. 5) The seems to be very bad at connecting to major highways often sending drivers to a CLOSE or what you might call cul de sac or dead-end street.

Ajay kumar

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Only one best map in the world

Google map is my one of the favorite app not only app it's my best friend it's always with me. Google map lot of time save time and give comfort journey. Google's one of the best version is google map. lot of features available in google map like, Place searching , location tracking, route map, Bus suggestions, shops tracking, API integration, and more overall google map is the best map in the world.

PROS

Google map is my one of the favorite app. Because Google map save my all journey. here mostly I'm like location tracking, location sharing, route map and searching near by shops and other things.

CONS

No drawbacks available in google map all are perfect.