All Google Maps Reviews
1-25 of 1,490 Reviews
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Andrew
Computer Hardware, 10,001+ employees
Used more than 2 years
OVERALL RATING:
4
Reviewed January 2023
Google Maps provides a robust API that sets it apart from other solutions.
Patrik
Verified reviewer
Internet, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
Google Maps review
I have been using Google Maps for navigation for a very long time. It is estimated to be more than 10 years. I have Google maps downloaded directly into the application of my mobile and I use it every time I go to places I have not been to before. The navigation is accurate and provides a large number of options that I can use. And it's all free.
PROSIt's freeEasy to use even for beginnersPossibility to choose a route on foot, by car or by public transportMultilingual version of the applicationReviews of companiesAccurate navigation and calculation of the best routes
CONSSo far I haven't found anything that bothers me about this application.
Reasons for switching to Google Maps
The navigation provides much better options than Garmin's navigation.
Jenna
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2024
Google Maps Daily!
Literally a lifesaver and I use it every single day!
PROSGoogle Maps is so user friendly! The app remembers your frequently gone to places and reroutes quickly when needed.
CONSSome road names are pronounced or spelled wrong, but that doesn’t keep you from getting there you need to go.
Anonymous
5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
2
Reviewed June 2021
Bugs on Google Maps
Frustrating to the extent that I had to have another app or two to be sure I got to my destination in good time.
PROSGoogle maps is everywhere online, so it is readily accessible
CONSSeveral features on this app require revisiting by your Engineering Team at Google: 1) This app often sends the user to a street address adjacent to the destination street e.g. if your destination address was #2 Google street, it's more likely to send you to #2 Sesame Street which is adjacent to Google Street. I have encountered this bug on many occasions in central London. 2) Usually google maps shows red colours to indicate heavy traffic ahead. However, this is not always the case because, on some narrow streets where cars are parked on both sides of the street, this app would recognize the parked cars as part of the traffic jam. This is misleading to drivers. 3) The app also has a feature that enables the map to rotate in any direction very often in the course of a trip. For a driver with no local knowledge of the route, it causes momentary loss of direction of travel and confusion. The app should not oscillate when in use. 4) Google map applies what I would call avoidance trips. It quite often takes longer routes with or without traffic jam. This can be quite annoying especially if a driver had local knowledge of the route. 5) The seems to be very bad at connecting to major highways often sending drivers to a CLOSE or what you might call cul de sac or dead-end street.
Ajay kumar
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Only one best map in the world
Google map is my one of the favorite app not only app it's my best friend it's always with me. Google map lot of time save time and give comfort journey. Google's one of the best version is google map. lot of features available in google map like, Place searching , location tracking, route map, Bus suggestions, shops tracking, API integration, and more overall google map is the best map in the world.
PROSGoogle map is my one of the favorite app. Because Google map save my all journey. here mostly I'm like location tracking, location sharing, route map and searching near by shops and other things.
CONSNo drawbacks available in google map all are perfect.
Lora
Education Management, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Google Maps Contractor Locations
Overall I have found Google Maps to be very help with efficiency of workflow here at Sounded Educational Therapy. I highly recommend using it if you are working with tracking mileage and area coverage.
PROSI love the amount of colors and icons to choose from. I also love the ability to Add layers. It's also really handy to be able to see specific data for each marker. I can even add pictures! The 'Directions to here' feature is very good when creating mileage maps for billing.
CONSI haven't found a way to share the Google Sheet used for the data so that multiple team members can update the sheet and make changes to the map in real time.
NAIARA
Individual & Family Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
My diary use.
I use it every day, to check the rotes, where are my employers, where are my relatives.
PROSAll times the Maps help me to arrive in time on my clients. It's very precision.
CONSI like everything, the Google Maps is all time very important in my life.
Gretchen
Food & Beverages, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
I love Google maps
I love Google maps and can't imagine going back to actual road atlas's again!
PROSEasy to read and understand directions with visual and sound cues. Accurate maps.
CONSDoesn't work well in the mountains or extremely remote locations
Rinku
Market Research, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Traveling with the help of Google maps
I like them most interesting feature which is the assistants of its AI and the satellite mating teacher
CONSI like least the about Google maps is traffic status showing
Karima
Leisure, Travel & Tourism, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Good service
I like than I can save places so I don’t look for it every time
CONSThat sometimes it doesn’t show blocked or closed roads
Aditya
Hospital & Health Care, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2024
Aditya's personal review about Google maps
It's good like anyone could use this app
PROSIt's the best live maps ever made it give accurate locations the time and the distance
CONSSometimes it give the wrong information about the traffic which could be a hassle for some people who is going to their job and get reliable to the time feature of the map
Gregor
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2022
Amazing that such great software is free
Mapping locations of where our customers request trips to and from, where our drivers operate most and more within My Maps. Gaining an insight into Points of Interest through Street View without having to visit the location. I really enjoy using Google Maps within my work.
PROSI absolutely love the Google My Maps feature, it has really transformed my work. I had previously experimented with free trials of add-ons within Google Sheets to create maps with pinpoints of specific locations as required, but then I discovered the My Maps feature and it's brilliant. I love being able to upload a CSV of data to Google Maps, and then for it to create a map with all the points labelled, and even titled if I request it. It has transformed my work when we require a map of where business is being carried out, where customers request trips to and more. In addition, the Streetview feature has been hugely useful for me in improving the quality of our app, by being able to describe the layout of important points of interest without having to actually visit them.
CONSMore complete streetview would be great, for example inside train stations and airports, where sometimes there are one-off photos, rather than a full pathway. Being alerted if photos are out-of-date would be great- sometimes locations look totally different now to have they did in the photo in streetview. In My Maps, it would be nice to be able to upload more data as sometimes I have to split my data in multiple CSV sheets for this, and also to be able to link two points together with a line or arrow would be great. It would also be nice to be able to change the colour of pins if there is more than one entry at the same location, rather than placing the pins atop each other.
Antony
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
A Comprehensive Navigation Tool with Some Room for Improvement
Overall, the pros of Google Maps significantly outweigh its cons. It's a robust and reliable tool for anyone who needs to navigate or explore, with a few areas that could benefit from improvements.
PROSGoogle Maps offers an impressive array of features that make it an essential tool for navigation and exploration. Its geographic data is highly accurate and up-to-date, reflecting changes in real-world geography and infrastructure quickly. The high-resolution satellite imagery and Street View features allow s to virtually explore locations around the world, providing some awesome features that other navigation apps lack.
CONSHowever, Google Maps is not without its flaws. While generally reliable, there can be occasional hiccups with the location tracking feature. Although it usually recalibrates quickly, this can cause minor inconveniences during navigation.Data consumption can also be a concern, especially when using more data-intensive features like Satellite View or Street View. Likewise, continued use of Google Maps, particularly with GPS tracking, can quickly drain a device's battery.
Brittney
Verified reviewer
Publishing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2018
Endless Features with a Clean Interface
I like Google Maps because they've mastered the art of providing lots of features without making their application difficult to use or junky. I prefer this over the Maps app that comes with my iPhone because it's much easier to edit my trip. If I don't want to take a certain bridge or highway, Google Maps can show me alternate routes and the additional time it would take in one tiny place on the screen. I also love the audio settings. I use the GPS even when I know exactly how to get somewhere so that I can have the other information that the app provides like traffic updates, crashes ahead, and alternate routes that might make more sense to take as traffic picks up. I can set the audio to "alerts only" so that I can hear my music without all of the turning instructions, just the traffic alerts. I've also noticed that Google Maps memorizes maps. When I lose signal on my phone, I don't lose the GPS because Google Maps has already saved my trip in its memory. As a new driver, that made me feel really safe and assured. Lastly, I discovered another feature that I use all the time now. I live near a huge outlet mall and it was always a hassle to know which door was closest to the store that I wanted to go into. But one day, I put a store in my GPS (not knowing it was in that outlet mall) and Google Maps actually took me to the best entrance for that specific store. I love Google Maps and I wouldn't use another GPS application.
CONSThe only bad thing I can say about Google Maps is that it doesn't always know which direction I'm facing, which can be tricky. There's an arrow that follows along the path and shows you whether you're going in the same direction of the path or not. There were times when the arrow was pointing in a different direction than the path so, I made a U-Turn and later realized that I was actually going in the right direction before.
Rob
Verified reviewer
Market Research, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed May 2019
Like as a user. Leaving reviews has become a real pain.
Good for finding restaurants, etc. with reasonable feedback. I use TripAdvisor for in-depth research. The killer advantages are the location, directions, up-to-date opening times and busy times, built up by tracking Android phones in and out of the businesses.
CONSI used to like the reminders of places I had been to leave feedback. Recently, the review entry window has been changed to provide updates and suggestions whilst you are typing in. Mostly these are not needed and a mild irritant. The real pain is that all these updates are now setting my typing entry point back to character one so the end of a word I am typing ends up as corruption at the start. This needs to be deleted then re-centering my input to complete the word. In one medium-sized review this happened over a dozen times. I will no longer leave reviews on Google Maps. The other problem is a lack of a support route. I Googled the problem 3 ways only to get sent to the interface for business owners! There IS an option to leave feedback about errors on Google's maps. I used this two months ago to highlight that the postcode for my street was now centred wrongly in the middle of a wood after being correctly placed for many years. The result of this has seen many tradesmen and delivery drivers calling from the business park on the other, main roads, side of the woods. This error has still not been corrected. I have moved to using my TomTom App for all route planning however Google Maps is still best for restaurants, hotels garages and tourist locations.
Fabiana
Research, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed March 2023
My Go-To App for Navigation and Travel Planning
Overall, my experience with Google Maps has been great. It's my go-to navigation app, and I highly recommend it to anyone who travels frequently or is simply looking for a reliable, user-friendly navigation tool.
PROSI absolutely love Google Maps and use it almost every day for navigation and travel planning. The app's user-friendly interface makes it easy to search for and find any location, and I appreciate the ETA feature which allows me to plan my trips ahead of time.One of my favorite features of Google Maps is the street view option. It's amazing to be able to see what a place looks like before actually going there, which creates a strong image in our minds and makes it easier to navigate once we arrive.Another feature that I absolutely love is "My Maps". This feature allows you to create your own customized map, complete with landmarks and routes, which is incredibly useful when planning a trip. I also love that you can share your map with others and collaborate with them on the same map.
CONSIf I had to point out a drawback, it would be that there could be more integration with other users to alert about road issues beyond just traffic.
Andrea
Education Management, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed July 2022
Feature-packed but not enough flexible
Google Maps is possibly the most precise and frequently updated navigation app that you can have on your phone. The fact that Google constantly "spies" on your movements, while it might be a nuisance in terms of privacy, is undoubtedly useful as it makes indications more relevant and easier to find. If you have visited sushi restaurants in the past and it's close to lunch time, you can expect the map to show sushi places if there are any in the neighborhood. Also, you can plan your journey on the PC and find the same route ready on your phone or car screen. If you have a business and use Google maps to provide directions to potential customers, they are likely to find them easy and get to you without getting lost!
PROSGoogle Maps has plenty of useful features that one can use to find his way and to set up indications for friends and customers. It interacts smoothly with webpages and with additional apps (e.g., music apps to listen while you are driving). Also it is cheap (free of charge) and frequently updated. The web-based version can show actual buildings, making it easy to locate one's destination.
CONSAs with many Google products, this is not entirely customisable. Google wants to be in charge and you have to live with that if you want to use their services. E.g., when maps are broadcasted to one's car screen via Android Auto, the speed indicator disappears (otherwise you would see that most cars' speedometers are slightly biased upwards, something car manufacturers don't like you to know). Also, places highlighted on the map are a just reasonable trade-off between what you need and what Google needs to advertise. But overall, once you are aware of these limitations, the service you get is worth the effort.
Reasons for switching to Google Maps
Google Map is always updated and spans across multiple devices.
Nathan
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed December 2018
Google Maps is the King of Mapping
Google Maps is a great service that beats almost every other mapping service. I use it personally and for business: 1) It just works! Google maps are accurate and detailed, in most cases you can easily find what you are looking for. The voice navigation is mostly on point, though it can be a bit misguided at times. You can follow the 2) Business listings on Google Maps are a godsend, being able to find a business listing on Google Maps is much more intuitive than say Apple Maps. Also simply adding a location link from say Whatsapp usually gets the location on point 3) Maps API is good for developers. It is easy to build apps on top of Google Maps and you get instant access to the accuracy and depth of Maps, we have used it to plug into our applications that rely on mapping. 4) Offline functionality is very useful. Even if you do not have a connection, you can still use Google Maps to find your way around.
CONSMy biggest frustration with Google Maps is when recalculating directions to a location, it always uses the main route, in many cases there are other routes that can be used but it seems it only can only handle 2 alternative routes not more than that.
Anonymous
2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
3
Reviewed January 2021
Good accuracy, good features and tie-in
It's really functional and accurate. It feels more.. ironclad and I use it when I absolutely need to ensure I get to a place. I'm sure it has features that I don't use or don't use fully, but Waze is even more intuitive and is generally more useful and more fun for my purposes. That said, you can't go too bad with a free app, right? If Waze was shut down tomorrow I would not be at all worried, as Google Maps really is comparable.
PROSIt's easy to use, has some useful tie ins with chrome and Gmail. It's very accurate getting me to the right place. You can see reviews for businesses immediately when entering their address. There's often a Google Street image, whether the address is business or residential. Depending on your industry, this can be helpful in finding the right spot. I only use it for business purposes when I have to go to courthouses in towns I've never visited.
CONSContrasted with Waze, Google Maps often tells me an address is on the wrong side of the street and can have precision difficulties for the final part of a trip. It runs/responds a bit slower than Waze. I like Waze's "community" and having others warn about hazards. Waze is also much more fun, with funny special guest voices and vehicle icons etc. Goggle Maps is very good, these are just little gripes, which is why I've rated it 4 stars overall, I would rate Waze 5 stars due to these differences.
Reasons for switching to Google Maps
Apple Maps was extremely inaccurate, a deal breaker for me. This was probably 20 years ago, however. Perhaps Apple has resolved their accuracy issues.
Kenneth
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed May 2023
Good direction
My overall experience with Google maps has been 9 out of 10 good I have yet to have an awful experience other than when maps is lagging and my cursor is 2" to the right of the road and turning left and right
PROSWhat I like most about Google maps is there is memory so I can set my workplace I can set my home I can set my day-to-day activities while on the road and at the end of the month I can use that memory to see where I have been how many miles I have traveled I also enjoy that there are options on the settings for a person to speak with you and that you can let other commuters know where police are setting up traps
CONSWhat I liked least about Google maps is that occasionally it will take you on longer routes than necessary sometimes it does not registered when there are massive traffic James and it sometimes lags I feel it could be a bit more Faster also it Should be a bit more customizable per person
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed March 2021
Amazing Google Maps
Most amazing features of Google Maps are Directions, Custom Maps, Map Views, and Accuracy. You can enter two or more distinct locations to get the most particular routes. It even gives you traveling by options, such as driving, walking, cycling, and taking public transportation. Depending on your destination, it will provide you various routes to get there. Additionally, if you select public transportation, it even shows you different routes you can take to get there as well the fare bus/train will cost. Overall, Google Maps is an amazing application to have. Without it, I can't survive and I feel everyone needs this nowadays.
CONSThe least feature of this application would be ability to view the map and going back and forward with direction to "map view" only. Sometimes, it really easy to move from one point to another and other time it's just zoom in and out, does not let you go back. Also, this is a bit challenging, not a user friendly. Meaning, for basic route, it is okay. However, to find quick stop points within route, it quite difficult to navigate.
Irfan
Verified reviewer
Broadcast Media, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2021
It Makes Me Go Places
Google Maps surely has the Wow factor and it has been a joyride for me to use it in every situation when I have to be on the road. Overall, it has a great many benefits and the best thing is that Google keeps adding more interesting features to maps. I have used other applications and even Apple Maps but nothing beats Google Maps. It's the Leader. Thumbs up
PROSGoogle Maps is the best navigation tool with an interesting look. It has some very useful options such as directions for driving a car, bike, or even for walking on foot. Public Transportation is an added feature that helps to navigate through bus, metro, or train. Not only this but I particularly love that it gives much more than just navigation. I'm very happy to use Google Maps all the time to get information about nearby places. Be it Eating Places, Fuel Stations, Banks & ATMs, or Shopping Malls, every place is within your reach if you have Google Maps. You can stay on the web and use it or have the app installed for better controls. A satellite view is a great way to get an idea of the actual locations. You can pinpoint your location and share it with others. Check the traffic and plan your route accordingly. It saves your information and keeps it synched for future use.
CONSIt has become my eyes as I blindly follow the directions through Google Maps and got off track a few times. The app asks you to turn the locations services on that consumes the phone's battery very fast.
John
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
this is the way
As a Real estate agent, I'm all over Texas, and considering I've only lived here for 18 months id be lost without google maps. Literally lol It helps me get to my showings on time with live traffic updates and eta times. Also, enjoy the option to add what time I'm leaving to show what traffic might be during those hours. I love google maps and I really don't know what id do without it
PROSWhat I enjoy is not getting lost lol If there's one thing google maps does right is get me to where I have to go otherwise id be lost. Otherwise, I really enjoy the eco-friendly route option. I appreciate that it was added and find myself using it a lot. it barely adds more time honestly maybe a min or two or nothing at all. Plus it makes me feel good. We all gotta do our part
CONSSometimes it will recalculate the route mid-route or right before I'm supposed to turn or get off an exit and then I either miss my turn or exit. Not something that happens often but enough where id bring it to attention here.
Reasons for switching to Google Maps
Waze got me lost more than 5 times and addresses for business were way off
Sarah
Verified reviewer
Consumer Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Best directions and easy to follow
I love using Google maps every day. I like how easy it is and all the options make it very versatile on how you need it to be. I love Google maps and am going to continue using them.
PROSI liked how easy it was to follow the directions and how clear they were. When I put in the address it shows the shortest way without all the traffic.Really makes my job easier when looking for clients houses. Doesn't cost an arm and a led either.ive used Google maps for over two years and don't plan on changing.
CONSThere was nothing that I didn't like. They thought of everything that you would need to know. Gives you different options for walking and driving. There's nothing I can think of that I didn't like about Google maps
Reasons for switching to Google Maps
Mapquest was to complicated to easily follow and makes it hard while driving to follow the directions. Also mapquest was not as reliable as Google maps., I ended up in wrong places due to lack of road knowledge almost as if no one has upgraded the system since 2000.
Margie
Verified reviewer
Consumer Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed February 2021
Best there is
Even though there are a few issues it is still the easiest map app I have tried.
PROSGoogle maps are simple to use, very self-explanatory, gives many options of travel as well as levels of view. Allows you to share your location or for others to share their location with you. You can search for a particular gas station or store along your current set route. You can enter in more than one destination and Google Maps will display the routes and you can rearrange the stops to put them in any order you need no matter what order they were entered.
CONSI remember at one time there was a feature where other users could mark Google Maps to let others know where there was an accident, police presence, or slow traffic. That was EXTREMELY helpful, yet they took it away. Destination, road updates, and business information are not always up to date and there is nowhere to offer corrections for investigation.
Reasons for switching to Google Maps
Google maps are easier to use, read, and share with others.