# Google Maps Reviews, Pros and Cons - 2026 Software Advice

> Reviews of Google Maps. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Google Maps is a good fit for you!

Source: https://www.softwareadvice.com/cafm/google-maps-profile/reviews

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Google Maps Reviews

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[Overview](https://www.softwareadvice.com/cafm/google-maps-profile/)

Reviews

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# Google Maps Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(1,428)

4

(344)

3

(54)

2

(7)

1

(6)

## Secondary Ratings

Ease-of-use

4.8

Customer Support

4.3

Value for money

4.8

Functionality

4.7

* * *

### Pros

"The real-time traffic updates, accurate directions, and detailed business information are extremely helpful for planning routes and making decisions on the go. While there are occasional minor issues with routing or connectivity, the overall accuracy, convenience, and wide range of features make it an essential everyday app."

"It provides real time estimated time of arrivals, different route options, and general mapping use, all for free on Google Maps."

"Google Maps gives me accurate distances and predictions of travel times for our truck drivers and allows us to plan ahead."

### Cons

"Sometimes, changing your mind and wanting to go back and enter a different route/destination is not as intuitive as I'd like. When using my Android phone for GPS, e.g., in a hire car, the font cannot be made larger."

"Sometimes the traffic predictions or suggested routes aren’t fully accurate, or seem kind of random, which can be frustrating when planning for our fleet or when my driver has unexpected re-routes."

"I also find that saved places and lists can get a bit cluttered over time if they aren’t regularly organized. While it’s extremely useful overall, these occasional issues can be frustrating when you’re relying on it for precise navigation."

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