Hippo CMMS vs NetFacilities

Hippo CMMS has 288 reviews and a rating of 4.42 / 5 vs NetFacilities which has 126 reviews and a rating of 4.52 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.42 / 5 (288)

4.52 / 5 (126)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

May 6, 2021

March 8, 2020

Pros/Cons

  • Pros

  • Its pretty easy to use and intuitive. A plethora of features we have not even explored for use at this time. Easy and automated reporting is great.

  • Easy program to use, it's very user friendly.

  • Cons

  • If i have to manufacture a negative, it would be getting used to the navigation. Once you get it though it is pretty easy.

  • The assigning parts to equipment could be better organized. It's not a dislike, it's more of a wish. I wish there was a better (hierarchy) way to organize the parts in the parts data base.

  • Pros

  • I love the ease of operation and the flexibility to built each site to suit our needs.

  • It is very easy to enter work orders with this program.

  • Cons

  • hard to audit trail with the rest of the staff. Would be greats if we could use email and communicate with it. Solid overall product

  • the cost that is associated with it if it could be a little less that would make it more appealing

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

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FrontRunners

2020

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21 Recommendations

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Pricing Guide

2020 Facility Management Software Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos