Hippo CMMS vs UpKeep

Hippo CMMS has 280 reviews and a rating of 4.42 / 5 vs UpKeep which has 1188 reviews and a rating of 4.65 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Hippo CMMS

UpKeep

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.42 / 5 (280)

4.65 / 5 (1,188)

Ease-of-Use

4.5 / 5

Value for Money

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

February 11, 2021

February 26, 2021

Pros/Cons

Pros
Its pretty easy to use and intuitive. A plethora of features we have not even explored for use at this time. Easy and automated reporting is great.
Very easy to use and navigate through. Service and support are readily available and extremely pleasant to deal with.

Cons
If i have to manufacture a negative, it would be getting used to the navigation. Once you get it though it is pretty easy.
The assigning parts to equipment could be better organized. It's not a dislike, it's more of a wish. I wish there was a better (hierarchy) way to organize the parts in the parts data base.

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Pros
Super Easy to use and simple. I love the flow of the app and that you don’t have to search hard to find things.
The app is great. The interface is simple and intuitive. The ability to communicate with employees within a work order is fantastic.

Cons
Occasionally it has crashed but Customer Support have been helpful
The learning curve on the setup is a bit steep, but their support is pretty good.

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Pricing

Pricing Range

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Product Demo & Screenshots

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

33 Recommendations

25 Recommendations

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Pricing Guide

2020 Facility Management Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

Pricing models & ranges
Unexpected costs
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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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