# NetFacilities Software Reviews, Demo & Pricing - 2026 > Review of NetFacilities Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/cafm/netfacilities-profile --- [Home](https://www.softwareadvice.com/) / [Field Service Management Software](https://www.softwareadvice.com/field-service/) / NetFacilities Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/cafm/netfacilities-profile/reviews/)[Alternatives](https://www.softwareadvice.com/cafm/netfacilities-profile/alternatives/) # NetFacilities 2026: Benefits, Features & Pricing Wondering if NetFacilities is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview NetFacilities 4.5 [(125)](https://www.softwareadvice.com/cafm/netfacilities-profile/reviews/) Pricing Starting at $45.00 per month ### About NetFacilities NetFacilities offers computerized maintenance management software (CMMS) tools that allow organizations to provide work orders and maintenance controls. The software brings modules together to form a unified system for grounds management and assets to inventory control. The platform is web-based, with mobile capabilities that allow users to track and manage work orders from the field. The maintenance tool automates process functions and removes excessive administration tasks associated with the process. NetFacilities enables organizations to manage all aspects of maintenance, both preventive and predictive. The software links together all sites, buildings, staff, and vendors into a single network. The software enables companies to streamline their workflow by increasing collaboration across different departments and also tracking costs and monitoring performance. NetFacilities provides reporting solution with pre-defined templates that allows users to analyze labor costs, productivity, and repair costs. The software provides an option for users to submit, schedule and manage work orders while maintaining data about facilities, properties, and assets. Wondering if NetFacilities is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. ## NetFacilities User Interface ## Popular NetFacilities Alternatives Main Product NetFacilities 4.5 [(125)](https://www.softwareadvice.com/cafm/netfacilities-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.28Value for money - 4.63Customer support - 4.30Functionality Pricing Starting at $45.00 per month Get Price Alternative Product [eMaint CMMS](https://www.softwareadvice.com/cmms/emaint-x3-profile/) 4.5 [(410)](https://www.softwareadvice.com/cmms/emaint-x3-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.29Value for money - 4.46Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [eWorkOrders CMMS](https://www.softwareadvice.com/cmms/eworkorders-profile/) 4.9 [(115)](https://www.softwareadvice.com/cmms/eworkorders-profile/reviews/) Ratings Breakdown - 4.90Ease of use - 4.95Value for money - 4.97Customer support - 4.86Functionality Pricing Starting at $45.00 per month Get Price Alternative Product [Limble](https://www.softwareadvice.com/cmms/limblecmms-profile/) 4.8 [(754)](https://www.softwareadvice.com/cmms/limblecmms-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.69Value for money - 4.90Customer support - 4.64Functionality Pricing Available upon request Get Price Alternative Product [UpKeep](https://www.softwareadvice.com/cmms/upkeep-profile/) 4.6 [(1324)](https://www.softwareadvice.com/cmms/upkeep-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.54Value for money - 4.72Customer support - 4.44Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [MaintainX](https://www.softwareadvice.com/cmms/maintainx-profile/) 4.8 [(1041)](https://www.softwareadvice.com/cmms/maintainx-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.65Value for money - 4.83Customer support - 4.56Functionality Pricing Starting at $25.00 per month Get Price ## NetFacilities Pricing and Plans Starting price: $45.00 per month Free Trial Free Version Basic $45.00 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## NetFacilities Features - Popular features found in Field Service Management Alerts/Notifications Billing & Invoicing Calendar Management Contact Database Electronic Signature GPS Inventory Management Mobile Access Online Time Clock Quotes/Estimates Routing Service History - More features of NetFacilities Accounting Integration Activity Tracking API Asset Lifecycle Management Asset Tracking Audit Trail Automated Scheduling Barcode/Ticket Scanning Barcoding/RFID Calibration Management Commercial Properties Communication Management Compliance Management Contract/License Management Cost Tracking Customer Database Depreciation Management Dispatch Management Document Management Email Alerts Equipment Maintenance Equipment Management Equipment Tracking Facility Management Facility Scheduling Fixed Asset Management For Mechanical Equipment For Property Managers For Schools Inspection Management Inventory Control Inventory Tracking Invoice Management IT Asset Management Job Management Key & Lock Management Location Tracking Maintenance Management Maintenance Scheduling Monitoring Parts Management Portfolio Management Predictive Maintenance Preventive Maintenance Recurring Appointments Reminders Repair Tracking Reporting/Analytics Residential Properties Scheduling Technician Management Third-Party Integrations Vehicle Information Vendor Management Warranty Tracking Work Order Creation Work Order Management ## NetFacilities User Reviews Overall Rating 4.5 Ratings Breakdown 5 60% 4 34% 3 6% 2 1% 1 0% Secondary Ratings Ease of Use 4.4 Value for money 4.3 Customer support 4.6 Functionality 4.3 HH Hope H. Education Management 201-500 employees Used unspecified for more than 2 years Review source Reviewed November 2018 Outstanding support and product! 5 Net Facilities has been the best program I have worked with so far. The program is easy to use and the support is 10/10! For what we are getting it's very reasonable. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What we like best about this program is the ease of use. It makes training our maintenance staff and regular staff members who submit work requests very easy. And when we run into something we aren't sure about - Net Facilities support is always just a quick call away. Cons: The trickiest thing about making Net Facilities work for what we need was in the charge back area. We charge back to departments and needed a "cost centre" attached. We use "class" for this and it seems to work alright. Read More JV Justin V. Warehousing 11-50 employees Used daily for less than 12 months Review source Reviewed March 2017 Perfect solution to track and maintain EVERYTHING EVERYWHERE! 5 I manage everything you see at 9, soon to be 10, facilities across a 50 mile radius. The appearance of buildings, the air temperature and humidity inside all of the buildings, lighting, doors, driveways, etc. If you can see or feel it, it's my responsibility. I was doing alright at managing it all by myself and a few vendors, but at some point the "things-to-do" stopped making it onto the list because the list would never get done. I realized I had reached my limits and needed something else that could keep up with everything going on everywhere, because my brain was just maxed out. In comes NET Facilities. I checked out a few other programs and they didn't have things set up the way I needed them to be done. I manage things and equipment and assign jobs to people. The instant help I received to get everything set up and in the system was invaluable! I was able to go at my pace for the set up and anytime I had a question or wondered how to do something it was great knowing that help was a phone call or email away and I would get to interact with 1.) A REAL LIVE AMERICAN PERSON 2.) THE SAME PERSON I TALKED TO LAST TIME. Every time I talked with my assigned set up person I referred to the system as a "monster-of-a-program" and the set up as "feeding-the-friendly-monster. I and my staff have been using the system for almost a year now and we are all thrilled with how well the system works and the ease of use. At any one time I can see all of the things that need to be done, what is getting done, what is not getting done, who jobs are assigned to, who made the jobs, priority levels for those jobs, etc. I even have vendors who have told me they really like my system because it makes their job easier. They get a detailed email when there is service work to do telling them the following: what facility, where at that facility is the issue, what the problem is, who made the work order, and they can see past work that was done for that item in question. Did I mention the system can create invoices, track repair costs, inventory use, ordering and reordering, track repair times for employees, and on and on it goes. I'm so glad I found NET Facilities! It has only been a year of using it, but it has already paid for itself in effectiveness. I can't believe I didn't find it sooner. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Super detailed and easy to use. You can track anything anywhere and see ALL history of repairs done to any single item. The real people support was a tremendous benefit to the system and getting it up and going. My employees love it, my vendors love it, my accounts payable department loves it. I can't say enough good about it! Cons: There is absolutely no cons to the system. Getting set up is challenging but there is a tremendous amount of help with that and you get to put all of the set-up work on the Net Facilities staff, who does it for you. Read More RW Rich W. Automotive 11-50 employees Used daily for more than 2 years Review source Reviewed March 2017 Over complicated facilities management software 2 While the software may technically be robust (from a database programmer's point of view), it is cumbersome and inefficient from the user's point of view. For example to add a part to inventory takes required data entry into over 15 separate data fields, most of which should be autofilled by default, or at least on a grid entry system to prevent having to jump to multiple tabs. Running reports is spotty at best, trying to find maintenance history on assets. For our second facility, we have moved to a different platform which is much more robust, yet user friendly. We are only staying with netfacilities for our first location because of the maintenance history. Ratings Breakdown 1 Ease of use 1 Value for money 4 Customer support 2 Functionality Pros: It is technically robust Cons: Difficult to use, cumbersome to add new parts or enter inventory. Reports are complicated and difficult to find required information. Vendor Response Hi Rich, I sincerely appreciate you taking the time to write a review. I wish it wouldn¿t have been so harsh and gut-wrenching, but none the less it got my immediate attention, and I felt compelled to respond right away. Based on what I¿ve read It doesn¿t seem there is anything I could say that would make any difference in your opinion, so I won¿t try. I just wish you would have let us know how you were feeling so we could at least have had a chance to do something about it. As best I can tell you¿ve never accepted any guidance or complimentary training, yet I see we¿ve made over 10 attempts to reach out and offer. Just based on this alone it would seem probable that you haven¿t properly setup your account and aren¿t using it correctly. Like you said, perhaps it¿s a bit more robust than your small business requires. All the best to you, and your business! Sincerely, Shawn D. Replied March 2017 Read More DW Dan W. Hospital & Health Care 201-500 employees Used daily for less than 2 years Review source Reviewed July 2017 NetFacilities is a full featured work order system that works well for our resort property. 5 It helps organize our work orders. I love the portability with the phone apps. The inventory system is taking some time to implement, but it will keep important stores on our shelves and our property running more efficiently when done. The PM system is also taking us some time to implement, but we will be able to get rid of our clunky paper system which isn't working that well. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Cost vs features. The user interface for submitting a work order is very easy and self explanatory. We are still finding new features that are useful to us. The company is responsive to questions and features are morphing into higher utility since the last major upgrade to the software. There are very few you can't get there from here roadblocks and those that I have found seem to be disappearing - if you let them know they are there. It is completely web based - no software to manage here. No user limits. Easy user permission changes. We control most of the setup - I don't have to upload something and wait for it to be formatted. Customer service is helpful. Cons: The menu interface is a bit clunky and can take awhile to remember where exactly that rarely used menu is. If you are in the middle of a task and you find that you have to add something to a menu, you lose what you are currently working on - that is changing - some menus have add buttons now. The help menu could be more helpful, but it is improving with time for those of us who don't want to pick up the phone. Vendor Response Thank you Dan for the wonderful review! :) I've noted things you've mentioned in "cons." Please know that if you have ideas, thoughts, or have suggestions for a better way something could work, we listen, and we develop our roadmap based on customer feedback. Sincerely, Shawn Dawson, CEO Replied July 2017 Read More SP Sherice P. Verified reviewer Information Technology and Services 501-1000 employees Used daily for more than 2 years Review source Reviewed January 2020 DAL Review 4 We use it for work orders to be entered for our Airport to stay neat, clean and safe operational for everyone from passengers, contractors, vendors, and employees. Ratings Breakdown 4 Ease of use 3 Value for money 4 Customer support 4 Functionality Pros: Its easy for me to use and no complaints really from Users that use it more than me such as our Airport Operations Center that operates 24 hours. Cons: I do not like how NetFacilities auto log off intermittently so it is hard to replicate it in a timely manner to resolve the issue. Reasons for choosing NetFacilities Not sure since I didn't select it just Admin over it. Vendor Response Sherice, thank you for the great review! We're so happy you don't get any complaints from your users and that you find NETfacilities easy-to-use. We recently launched a product survey for our customers to provide us feedback on how we can continue to improve our software. I'll make sure to send you the link and pass your feedback regarding the auto log off to our Product Team. Thank you for being a great customer! Replied January 2020 Read More CP Chelsea P. Verified reviewer Restaurants 1001-5000 employees Used daily for more than 2 years Review source Reviewed February 2020 Quality = Price 3 You can track issues from multiple locations which is really what this is used for. Ratings Breakdown 4 Ease of use 3 Value for money 3 Customer support 2 Functionality Pros: In terms of user friendly, this is user friendly and people without facilities background can easily log in and make a work order. Cost if you are looking for budget service Cons: There should be better prompts to ensure if certain trades are selected, then you should have to make sure an asset is tagged before the work order is created. The mobile interface costs more and is not very useful. This was the lowest cost product and you get what you pay for. There needs to be customization reports Reasons for choosing NetFacilities Unknown - I was not part of that team Vendor Response Chelsea, thank you so much for your feedback! We're glad to hear you find NETfacilities easy to use. We've recently made some updates to our solution that I think might solve a few of the issues you mentioned. Our Product Manager will be reaching out to you shortly! Again, thank you for taking the time to review our business! Replied February 2020 Read More LP Leonard P. Used daily for more than 2 years Review source Reviewed July 2017 Great experience using the software, customer support is always outstanding. 4 Netfacilities has helped organize all facility related PM's. Gone are the days of tracking my items using elaborate spreadsheets etc. Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: It is very robust. Once configured I've had only occassional, minor issues. Cons: It would be so nice to have reminder emails sent to assignees when workorders are over due. Maybe somehting the assigner can configure, like send reminder once per day or once per week. Something like that. Vendor Response Hi Leonard, Thanks for taking time to write a review. Your feedback is important to us. for "Cons" you mentioned wanting to have a report sent once a day to advise you of overdue work orders. I want to let you know that all of our reports can be setup to process on a schedule and emailed to a distribution list of your choice. For example, you could setup the "work orders by status" report to generate a list of overdue work orders and have the system process and send you the report by email on a daily basis. Feel free to contact support to learn more about how you can set this up. Thanks again for your feedback! Replied July 2017 Read More PW Peter W. Maritime 201-500 employees Used daily for less than 2 years Review source Reviewed February 2018 Intuitive software with a multitude of tools allowing for highly streamlined maintenance management 5 Paperless work order system, ease of access and reporting. This system allows us to streamline our company process and better maintain maintenance records on company-wide equipment. We use the system for our various locations to put in supply orders and dispatch from our primary warehouse. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Netfacilities is extremely intuitive coming with several key features allowing us to better run our companies maintenance processes. It easily organizes our work orders moving us away from a pen & paper system. We now have a much more detailed overview of our operation allowing us to better track company expenses and maintenance turn-around times. Full access to customization options on a per user basis allows us to establish hierarchies for system usage. The customer support is fantastic and CEO personally addresses any concerns we may have. The system is constantly evolving as new and exciting features are added expanding the systems functionality. Cons: Mobile application while functional and intuitive can at times be a little slow loading. Not a major concern. Currently no offline functionality but am told that is in the works and coming soon. Read More JC Jeff C. Used unspecified for unspecified Review source Reviewed April 2016 Net Facilities and the behind the scenes support team 5 I have been recently setting up a domain for Transwestern in my region for Net Facilities to standardize our operations as it relates to CMMS that will allow regional overview and reporting that is exactly what I want. The Net Facilities program is surprisingly intuitive, very flexible and operates as web based and mobile. The power and flexibility of this program is what originally intrigued me. Having worked with many different CCMS programs through my career, I found Net Facilities through a business partner and quickly realized the potential for realizing my idea of standardization and looking regionally at my operations that allowed us to manage our system, not pay a huge monthly fee for someone else to manage it for us. I contacted the Net Facilities Team and found them to be extremely easy to work with, very understanding and knowledgeable about CMMS operations. When I explained what my vision was, they were easily able to figure out how to make that happen, and make it happen within a reasonable budget range which now allows all my properties to have a CMMS. The real hidden diamond in all this was their support team. I have never once called and not reached a real human. No voice mails, no phone tag, no "have to get back to you on that" ever. What I found is a very pleasant, very knowledgeable team always willing to help. I am a bit challenging because if you give me a tool as powerful as this is, I will exploit it to the fullest level I can. The support team is always willing to help me make that happen. I have particularly enjoyed working with Jessica. I have found her to be amazingly patient, listens to what I am trying to do, and then spends the time with me to make it happen. She makes me do it with my own hands. Certainly she can do it for you and do it quickly, but if you are like me, make me do it and I learn it, do it for me I might learn it. If you are looking for a powerful CMMS, very intuitive, flexible and a support team that can make just about anything happen, I would suggest you take a look at this product. Ratings Breakdown 5 Ease of use 5 Customer support Vendor Response Thank you Jeff for the review. We enjoy working with you and your team. Continued success! NetFacilities Team Replied April 2016 Read More RM Rob M. Airlines/ Aviation 2-10 employees Used daily for less than 12 months Review source Reviewed March 2017 This software is ok but not complete. 3 There are several issues/features missing or incomplete with this software. - Sort by date does not process years correctly under the Reports by Schedule - Mobile software does not allow you to add "Labor Notes" to work orders. - No Reports include the "Labor Notes" of work orders. Overall the system is not intuitive at all and I have not found the "Help" tab helpful in answering any question I had. Ratings Breakdown 1 Ease of use 3 Value for money 4 Customer support 2 Functionality Pros: It does combine an Inventory with facility maintenance tracking. Cons: Not Intuitive. Hard to use. Vendor Response Hi Rob, Thanks for taking the time to write a review and share some of your frustrations. Someone will be in touch this week to help you with these areas you're finding difficult. You might find the following information helpful in the interim. From the reports page > Technician Time & Labor section > Technician Labor Evaluation Details report. This will provide you with all labor entries for each work order, along with notes that were added along with the time. On the mobile app, while you are adding the tech's time spent, you type notes along with the hours entries. These are the labor notes that will appear on the aforementioned report. NOTE: permissions might need to be modified in order to see certain information. We can help check all of this with you. Thanks again, Rob! Expect someone from hour support group reach out to offer training. We'll have you using the system proficient in no time! Sincerely, Shawn D. Replied April 2017 Read More Showing 1 - 10 of 125 Reviews [See All Reviews](https://www.softwareadvice.com/cafm/netfacilities-profile/reviews/) ## Other Top Recommended Field Service Management Software [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2741) Recently recommended **569** times [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) **4.6** (1458) Recently recommended **219** times [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) **4.6** (455) Recently recommended **150** times [FieldAware](https://www.softwareadvice.com/recycling/fieldaware-profile/) **3.4** (68) Recently recommended **132** times Stuck Between Options? Our experts can help you compare NetFacilities with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice