Overall I like using NetFacilities and its easy to navigate.

Great experience using the software, customer support is always outstanding.

It is a bit confusing and too many steps to add PM's into the system.

Net Facilities has been the best program I have worked with so far. The program is easy to use and the support is 10/10.

Sometimes other employees have trouble putting orders in the correct place.

Ease of use the App helps tremendously. The software's preventive maintenance is wonderful.

We use it for work orders to be entered for our Airport to stay neat, clean  and safe operational for everyone from passengers, contractors, vendors, and employees.

Cost effective, extremely mobile and no host software to install, good for us that are always on the move. Asset management is made very useful, efficient and will adapt to different types of assets.

We have been absolutely thrilled with Netfacilities. The product is easy to use, professional in appearance, scalable and economically priced.

We are a small manufacturing company with not a lot of major assets. This platform is perfect for keeping track of assets, PM's, inventory, etc.

Sometimes critical additions to an email get lost in the audit trail  ALL discussions should immediately process an email to at least the administrative group overseeing the work orders.

Before Netfacilities, I was responsible for 6 locations  in putting the work orders in the system and generate orders to the Maintenance Staff.

Customer service is top notch. It's very intuitive and they are always making it easier to search for the info I'm looking for within my site.

There are some good attributes and one of the best features is being mobile friendly! a great asset for staff who carry cell phones - the work is sent directly to them 24/7.

Have had trouble with the mobile app working consistently.

Hard to audit trail with the rest of the staff. Would be greats if we could use email and communicate with it.

I like that the software is very user friendly and that we can access it from anywhere not just the office.

Now they are responsible for putting their information into the system and we can generate a weekly, monthly or yearly report if needed.

Ease of use, great customer support, Reps are GREAT.

I was impressed with what you can do with asset entries. Also the software always seemed user intuitive to me.

I was impressed at NetFacilities' data management capability. Support team personnel were always very courteous and helpful.

You just have to pay attention and see what WO is on what criteria.

The program continues to crash and log users out even after clearing the cache and changing browsers. The program continues to provide unstable service intermittently.

Ability to track work order history, and labor. Year end reports are helpful for figuring budgets for each division.

I always have a excellent  experience working with workhub, the customer services is always there to help me if i have any question or concerns.

I have used other systems in the past but the freedom of customizing the work has been a godsend.

Staff was very responsive and patient with us as we earned to navigate the system.

I love the WorxHub and the improved efficiencies in our department related to using WorxHub.

Ease of use, ability to customize any of the apps.

The ease of use and the intuitive nature of the software. The staff at Dude is great and always very helpful.

Ease of use and ability to quickly create or edit work orders and particularly preventative work orders.

There are some features that are badly needed that were overlooked when the software was made. They are working hard to incorporate them however.

I like the fact that is can be used with different modules that are integrated with each other.

TheWorxHub provides all the features we need to have a successful preventive maintenance plan. The work order features are especially nice to track routine and special maintenance needs.

I have had an amazing relationship with the whole WorxHub team from tech support to engineers. Everyone is passionate about both the tool and their customer service.

Ease of use, easy to access reports and excellent support.

The integration went really smoothly and the residents are happy.

As of now our staff sees me in passing and they tell me when something is wrong so I have to create work order and take it out. I believe I click my mouse 22 times to complete a work order.

Worxhub helps so much with compliance and keeping us in the good books with the government. It provides great evidence when needed to show that our systems are well maintained.

They are constantly updating to make it better and it is user friendly to use. I am very impressed with Dude Solutions.

I like the ease of implementation and use. I like the ongoing innovations that have been made over time.

The reports are difficult to navigate and create.

It is very reliable and helpful in problem solving as well as budget planning. It is very useful to the front line worker and the senior manager.

Reporting is clumsy and unless you spend allot of time looking or trialing reports its difficult to get the end result your looking for.

The customer service support is great. I love that I can chat with anyone at any time and i get an immediate response.

Support & investment; consistent product improvements, new features, and very focused on listening to customers to improve TheWorxHub.

It's really nice to pull a report to see workload analysis or asset information. Most of the reports are really helpful.

US Dollar

NetFacilities offers computerized maintenance management software (CMMS) tools that allow organizations to provide work orders and maintenance controls. The software brings modules together to form a unified system for grounds management and assets to inventory control. The platform is web-based, with mobile capabilities that allow users to track and manage work orders from the field. The maintenance tool automates process functions and removes excessive administration tasks associated with the process.


NetFacilities enables organizations to manage all aspects of maintenance, both preventive and predictive. The software links together all sites, buildings, staff, and vendors into a single network. The software enables companies to streamline their workflow by increasing collaboration across different departments and also tracking costs and monitoring performance.


NetFacilities provides reporting solution with pre-defined templates that allows users to analyze labor costs, productivity, and repair costs. The software provides an option for users to submit, schedule and manage work orders while maintaining data about facilities, properties, and assets. 



LongDescription

For Property Managers

Work Order Creation

Barcoding/RFID

Barcode/Ticket Scanning

Email Alerts

Activity Tracking

Equipment Management

IT Asset Management

Dispatch Management

Contract/License Management

Repair Tracking

Invoice Management

Portfolio Management

Key & Lock Management

Customer Database

Recurring Appointments

Job Management

Calendar Management

Scheduling

Facility Management

Audit Trail

Technician Management

Mobile Access

Fixed Asset Management

Inventory Tracking

Depreciation Management

Compliance Management

Routing

Vendor Management

Maintenance Management

Preventive Maintenance

Service History

For Schools

Residential Properties

Asset Tracking

Inspection Management

Parts Management

Alerts/Notifications

Equipment Maintenance

Reminders

Automated Scheduling

Work Order Management

Vehicle Information

Billing & Invoicing

Accounting Integration

For Mechanical Equipment

Asset Lifecycle Management

Facility Scheduling

Inventory Control

Reporting/Analytics

Commercial Properties

Room Scheduling

Remote Access/Control

Equipment Tracking

Warranty Tracking

Predictive Maintenance

Third-Party Integrations

Location Tracking

Maintenance Scheduling

Document Management

Inventory Management

Calibration Management

Communication Management

NETfacilities offers both a Standard and a Premium Implementation Service. 

STANDARD: 3 user minimum starting at $45 /month
Work Order Management
Reporting Analysis
Calendar Scheduling
Role Based User Access
Mobile App
Customized KPI Dashboard
Site Management
Data Export
Admin Roles & Task Assignment
File Storage
Resource Reservations
Asset Management
Preventive Maintenance
Video Training
Email Support
Self-Guided Implementation

PREMIUM: 3 user minimum starting at $75 /month. Includes everything in Standard packaging, PLUS:
Mass Close-Out of Work Orders
Vendor Cost Tab
Inventory Tracking
Auto-Generated Reports
Parent / Child Relationship
Downtime Tracking
Tenant and Staff Portal
Key and Lock Management
Unlimited File Storage
Language Customization
Vendor Management
Custom Color Scheme
Logo Branding
Training / Unlimited Video
Unlimited Customer Support
Assisted Set-Up & Implementation

Email/Help Desk

FAQs/Forum

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

NetFacilities

Live Online

Webinars

Documentation

Videos

TheWorxHub by Brightly Software (formerly Dude Solutions) is a next-generation work and asset management CMMS platform, designed to streamline operations and facilities maintenance, for smarter, more efficient maintenance and operations. Our award-winning, all-in-one solution empowers over 2000 healthcare and senior living organizations to build smarter budgets, reduce maintenance costs, and proactively remain compliant — allowing employees and teams to spend more time on delivering quality care and exceptional resident experiences, while promoting standards focused on health and safety.

Designed to meet the needs of healthcare professionals, Brightly helps healthcare organizations tackle challenges that operational teams face today, such as centralizing work orders, organizing compliance-related tasks, managing building space, and synchronizing biomedical and facilities. For senior living organizations, Brightly also helps communities track and manage housekeeping, streamline transportation, and modernize data entries for any resident changes.

With TheWorxHub, users schedule and automate location- and asset-based work orders with a digital and centralized solution, making your team’s jobs easier and more streamlined with request automation. The solution’s mobile capabilities allow maintenance and operations team members to update service requests and inspection requirements, as well as prioritize and complete work orders from any mobile device — enabling access to crucial information anytime, anywhere.

Users can schedule preventative maintenance work orders on high-value assets to not only ensure continuous safety and compliance, but to shift away from costly, reactive repairs – ultimately saving your organization money by extending asset life. 

TheWorxHub includes updated compliance codes for The Joint Commission and DNV, as it is designed to track compliance-related tasks and environment of care rounding. Pre-built deficiency-specific dashboards ensure communication between safety committees and maintenance teams, generating automated work orders and deficiency notifications. Pre-built risk assessment frameworks and dashboards help track asset risk, enabling you and your team to stay organized and on-track to be compliant.

The solution provides real-time data and analysis with built-in reports, predefined dashboards with KPI, and dynamic business intelligence visualization tools – providing your teams with up-to-date data and analytics to make and justify critical operational and budget decisions. 

TheWorxHub integrates with your software ecosystem through our APIs – as well as other Brightly products – ensuring a continued 360-view of your operations. 

At Brightly, we’re proud that our clients call our support “legendary.” We partner with clients to bring deep, industry-focused expertise, integrated technology and committed client service teams to help you accomplish more than you think is possible. Whether it is before, during or after implementation, our support team is always just a call, chat or email away. And, if you want to connect with peers or conduct your own due diligence, the Brightly Community is just a few clicks away for instant product help and peer connections. 


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