Very positive - easy to work with

Easy to get started, and that our business and normative evolved together

I actually found it easy to use and have no strong dislikes

Years back, we started to work with Normative on the spend-based calculation of our emissions from purchased goods and services, and now we report our full carbon footprint in the platform. The tool has developed rapidly over the past couple of years and continues to improve anticipating the customers’ needs. With Normative, we were able to make a shift from heavy annual Excel reporting to a more frequent and easier reporting on a quarterly basis. Lean, intuitive, and user-friendly platform interface and structure, solid expertise in both climate and IT, and constant support and instant feedback from Normative climate strategy advisors and solutions engineers made this journey exciting, smooth, and fun. Engaging in discussions to understand our needs and develop the best possible solution, asking for feedback, piloting, following-up and learning together – that’s a living example of customer focus.

When new features are being implemented, it sometimes impacts the current overview of results (e.g., project naming and data allocation to different projects). Also, the data re-upload process can be tricky sometimes – at the moment, it can be difficult to track which data has been processed already and which is still in progress.

Ease of use and customization is a strong point

Response time can be slow sometimes. Hopefully improvement in the future