Great organizational mapping application

Pros

very user friendly and nice clean forward facing view. Staff love the ease of locating others using the interactive maps.

Cons

I have no complaints with this product, all portions of it so far have met our desires

As the Facilities Manager at PMI, a competent space planning tool has been a major key to our success in planning and managing the ever changing space plan of our facilities. We've experienced fluctuations of employees between 700 and 400. Originally, I used a much different space planning software that just didn't do what I needed. For large scale moves the space planning portion was outsourced and that wasn't something I wanted to do any longer. What I needed was a user friendly tool to manage my space plan that didn't take nine months of specialized traning to understand. I needed to be able to schedule moves and update our maps within just a few minutes. After some research and discsussions, I made the decision to change to Office Space and I couldn't be happier. We've now completed over a thousand employee moves in the last two years and OfficeSpace has been a huge part of my success. The OfficeSpace team was amazing during the implementation process. They walked me through everything to get us up and running, held calls with our IT and within just a couple of weeks, I was fully integrated into the OfficeSpace product and using the system on a daily basis. I have to admit that sitting through the demo, I didn't think that the software would be that easy to use. Once I got my hands on it, I was pleasantly surprised that the ease of use was exactly as advertised. This tool has become a mainstay in my Facilities management portfolio. The product itself is second to none and the customer support is even better. The support team (big thanks to Ash, David and Rafa) has provided solution after solution upon request, answered questions at all hours of the day and night and provided insight on best practices to make sure that I'm thinking of everything. I went from spreadsheets and a clunky software to presenting picture perfect space plans with 100% accuracy and the ability to make changes on the fly. We even went as far as to roll out the Visual Directory to our employees and the positive feedback that we've received has been amazing. If you're looking for an exceptional product with an excellent support staff then your search ends here.

Great for new hires to check out the office!

OfficeSpace is very helpful when new employees are searching for meeting locations and the names of their new neighbors. It is also very important for HR as emergencies may arise or employees get asked to leave. Minor complaint, it is a little confusing when you remove someone from a seat but don't always have a seat to place them in. The person gets 'stuck' in the queue. Sometimes I would find myself making duplicate profiles because I could not retrieve the person in the queue. Otherwise, it is great!

I am the Director of Corporate and Global Facilities for a company that is constantly moving people and assets between several buildings. In addition, we manage out-of-state and other country locations and monitor space needs for build-outs and expansions. For several years I looked at systems that would allow us to track people, assets and conference rooms. Everything I saw would fall into two categories: it didn't do what I needed or it would be so cumbersome that it wasn't worth the investment. During a visit to World Workplace I spent time looking at OfficeSpace Software. I couldn't believe how intuitive it was and that it could do what I was looking for. The folks answered my numerous questions there and after the show. I figured this is too good to be true. Being a technology company, I knew if I chose the wrong program this would be a huge error on my part. I needed something people could understand and engage with. Frankly, something that would lessen my workload along with that of my team. THIS IS IT!! We have found this to be a great success; we get constant feedback from our employees that they love it. When traveling from city to city folks know where the conference room is for their meeting and where the person they are meeting with sits. I can project when we need to build more seats, because of its keeps all data up-to-date in real time. When we throw stuff in a storage closet, we can track it (beautiful). This was a win for our company, employees and for me, especially when the COO (who is also head of all technology) sent me a personal note saying "Awesome". That felt great!

Would be LOST without this product!

Pros

The OfficeSpace software combines user-friendliness with a wealth of in-depth capabilities; not only can I track and plan facility moves, I can employ a variety of metrics to better-analyze our space needs. The absolute BEST thing about the OfficeSpace software, however, is the superb customer service. Anytime I need to make changes made to a layout, or if I have a question, not only do I get a quick response, but I usually get more help than I'd even needed.

Cons

It would be helpful if there were a way to export layouts into Power Point.