Planon Universe Software

Find out more:

PriceDemo

Find out more:

PriceDemo

About Planon Universe

Planon Universe for Corporate Real Estate and Facility Managers is an innovative integrated workplace management solution that creates greater efficiency and quality in processes, measurably reduces corresponding costs and successfully contributes to the organization’s performance. This software includes solutions for property management, space and workplace, asset and maintenance, soft services, and sustainability. ...
Close

Image 1 of 1

Planon Universe User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4.5

Functionality

4

Showing 9 reviews

John

Company size: 5,001-10,000 employees

Industry: Higher Education

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2021

IIT Facilities Review of Planon

Very satisfied with the product as are most of our staff, employees and customers.

Pros

The product interface is easy to use and all the modules are consistent and integrate well. The ability to configure many different features for your Institution (versus having to do expensive customizations) is important. We also like the ease of creating reports and dashboards for different uses, employees and departments. Great software for a System Admin who wants to control and customize their software without having to rely on the vendor. This helps control costs.

Cons

The "out of the box" Accelerator product did not fit all aspects of our Institution when we went live. However, Planon responded well by improving this and creating a Higher Education version and a HE specific section for their business.

Reasons for choosing Planon Universe

Planon provided the best solution, with the most modules/features, at the best cost.

Reasons for switching to Planon Universe

We switched to provide a better experience to our staff, faculty and students. This has worked out well.

Jim

Company size: 1,001-5,000 employees

Industry: Civic & Social Organization

Time used: More than 2 years

Review Source: Capterra

3

Ease-of-use

out of 5
3

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

June 2021

PLANON LIVE - a decade journey

Overall it is has been a long journey with difficulties on both sides; in terms of structure within our organisation and acceptance of the product. On Planon's side lack of resources in the past have hindered some delivery but that now seems to be a thing of the past. The Cloud solution seems to work extremely well and we are pleased we were 'encouraged' to move over to it

Pros

PLANON LIVE I visualise as a centipede of available tools/solutions. You cut out and use the bits you need to build your own 'insect.' So it is infinitely configurable to your needs, and therefore it can serve a lot of different industries. IN adopted correctly and fully it will be a powerful tool for our organisation as it evolves.

Cons

That configuration can also be a con to the software. You need to improve your processes to match or allow the configuration to be correct. But sometimes there are TOO many options to choose from. You have to be willing to invest time and money to get it right

Reasons for choosing Planon Universe

Not part of the process but understand it was the best fit to our needs at the time

Tosca

Company size: 10,000+ employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

3

Ease-of-use

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

June 2021

Plussen en minnen

Pros

- De meeste facilitaire en vastgoedprocessen worden goed ondersteund door Planon.

Cons

- Planon logica, inrichting/bouw is niet altijd logisch. - Klantwensen proces kan beter, transparanter, sneller. - Doorontwikkeling, meegaan met snelle markt kan mi beter.

Marco

Company size: 11-50 employees

Industry: Facilities Services

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2022

A complete platform for FM

Pros

It offers comprehensive support and streamlines the processes of everything related to FM and building management activities. Plus, the quick and easy implementation and ease of use make the whole experience a pleasure. Moreover, it perfectly integrates with multiple systems (f.e. SAP) and with any IoT device/sensor in place.

Cons

At first you can get lost in the use of the platform because it has many different features, but thanks to the support of a consultant we managed to master the system.

Bernard

Company size: 10,000+ employees

Industry: Wholesale

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2021

Benutzeroberfläche ist einfach aufgebaut

Planon deckt alle Funktionen ab, die für das Betreiben von Immobilien notwendig sind.

Pros

Die Benutzeroberfläche und der modulare Aufbau

Cons

Ich sehe es eher als Vorteil: Das System ist so aufgebaut, dass die eingegebenen Daten aufeinander aufbauen. Dies war bei der Implementierung zunächst schwer zu verstehen "warum muss ich denn diese daten füllen" Der Consultant hat hierzu gut beraten und mittlerweile verstehe ich auch, warum wir die Anfangs nicht notwendigen Daten gepflegt haben.

Reasons for choosing Planon Universe

Die Benutzerfreundlichkeit und aufgrund der Datenbank

johan

Company size: 501-1,000 employees

Industry: Government Relations

Time used: More than 2 years

Review Source: Capterra

3

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

June 2021

Flexibel te configureren

Meldingen en orders maken en afhandelen, reserveringen, personenbeheer ( koppeling naar externe pakketten: toegangsbeheer e.d.), bezoekers, contractbeheer

Pros

Binnen de standaard mogelijkheden kun je behoorlijk aan de wensen van de organisatie voldoen. Planon selfservice is voor eindgebruikers gebruikersvriendelijk

Cons

De gebruikersvriendelijkheid voor client gebruikers zou nog wat beter kunnen.

Reasons for choosing Planon Universe

NVT

Roger

Company size: 1,001-5,000 employees

Industry: Public Policy

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
3

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

July 2021

breng je processen eerst in kaart en definieer een waterdicht PvE

Al ons vastgoed is nu duidelijk in beeld. Het planmatig onderhoud en het storingsonderhoud verloopt volledig via Planon.

Pros

Planon kan veel, heel veel. Dat maakt het krachtig.

Cons

Voor het implementeren/configureren is expertise en dus de hulp van een Planon consultant onontbeerlijk. Dat maakt het kostbaar(der).

Reasons for choosing Planon Universe

betere aanbieding, minder maatwerk nodig en meer vertrouwen in Planon

anne

Company size: 5,001-10,000 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

June 2021

Full comprehensive FM tool

Experienced teams, great support teams

Pros

It covers almost all FM aspects that you can want in 1 tool

Cons

Development of NEW features can be expensive and time consuming and this could be improved.

Reasons for choosing Planon Universe

Tool was in place just needed to be upgraded, extended to more locations and get more functionalities

Lisanne

Company size: 1,001-5,000 employees

Industry: Facilities Services

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
2

Functionality

out of 5

July 2021

Review Planon

Pros

Planon is makkelijk is gebruik en er zijn veel toepassingen mogelijk. Samen met Planon draaien we dan ook vaak implementatieprojecten om processen in Planon te borgen.

Cons

Om processen goed te kunnen implementeren is er vaak maatwerk nodig en die zijn best kostbaar. De app loopt nog wat achter in zijn ontwikkeling.