It is efficient, and their support is collaborative especially when the user is experiencing various hitches when using the application.

Can handle a very large number of visitors, especially at the receptionist. The software can easily track the number of visitors in the company, their purpose for visiting and the time they spent.

The system has a tendency of freezing which dictates the user to reset the whole system. The developers should also an image sign-in protocol for users.

Sine does exactly what it's meant to do. It saves you a lot of time from doing it manually. It is also user-friendly, both for visitors and staff.

As a program, it tends to freeze and have hiccups but that can be fixed by restarting the software. Overall, I have no pressing issues.

iPad syncs to the dashboard

It works well WHEN it's working. Data syncs instantly to the dashboard from the iPad. Easy for end users and receptionists.

We received a trial kit for testing and it didn't work. Spoke to 3-4 people to try to get it working and wasted the whole day trying to setup everything from scratch. Ended up send it back for a second kit then had issues setting up the printer. Don't expect any training from them as they just tell you to go to the site (this is a terrible first impression). As the admin, it has limited search filters and customization on the dashboard. Troubleshooting the printer would be very difficult for non-technical users as their support team assume you can do these tasks. This is a concern for us as we plan to roll this out to multiple sites and I don't have time to troubleshoot since Sine do not have any onsite support.

Overall, it has definitely facilitated our ability to monitor who comes in and out of our building. I would suggest having better tutorials and more customization tools for the app.

Setting up Sine was difficult but what made the process possible was their customer service. Once up and running, we use it all the time for team meetings, guests to our program, and to keep track of these visitors and keep in contact with them in the future. Because we work with kids, we are required to have guests check in and identify who is who. This app has made this step easy.

setting up was extremely difficult. Customizing who we wanted to add as guests. The signing in and out also takes a while.

Sine is really easy to set up, and as a person with advanced technical skills, I appreciate the wide range of options I have for any check-in form. I also highly appreciate the customer service. I receive very quick responses for any and all questions I may have, and follow-up service is very well done.

One of the most useful features about this software is its main dashboard. With this dashboard, I am able to easily view all check-ins. This dashboard also allows full control over each iPad and all its settings, which makes it really convenient to make any changes to the check-in process.

I do not have any cons with this software. I have suggestions, but for those I just communicate directly with the team.

On the up side, SINE did provide some suggestions to update sign in process when we were in lockdown due to COVID. On the down side, SINE could have let us know what to expect if the system wasn't used daily, to avoid it shutting down.

Clear record of visitors attending our office. Able to pre register visitors.

Set up of iPad and printer not as easy as indicated. Due to COVID during unused period it had to be restarted i.e. iPad then link printer.

This software characterized by its ease and by its automatic agility as it has specific characteristics for example to notify instantly when a visitor arrives, facilitates through its systematic process precise and detailed information of the visitors that are solvent with the standards.

I think that there should be an improvement to provide the appropriate tools that allow to personalize and create an own and / or legitimate badge thus solving one of the basic needs of the client.

I know the app as a visitor of a company to which I went to make a presentation and I thought it was really cool, I started to investigate because of it and I found many positive things and many others to improve.

The design of the app is very professional, both employees and occasional visitors are attracted to the interface. It avoids a lot of paperwork when it comes to receiving visits and streamlines the process for employees who come and go every day. The support is great, although they may take a while to respond, when they do they solve any problem.

There are some improvements to be made, such as the fact that the logging system is not simple when there are visitors coming from the same place. But we must also bear in mind that it is something new in the segment and with the recommendations they will be able to get to have an excellent and complete app

Easy to Implement, Fast and comprehensive support, Great product that satisfies all our personel movement tracking needs.

Would be good if we could use the system to keep a register of who is inducted and alert us when they are out of induction.

The intuitive and friendly interface allows both visitors and reception staff to use the platform without problems.

What I really like about this platform is the ease and efficiency it offers to manage visitors in my company. It also has a number of awesome features that really enhance the registration experience.

My least favorite thing about this platform is that it can sometimes be a bit tricky to use at first. Setting up and customizing features can take some time to master.

Many problems were encountered when setting up the accounts, to begin with, but this was all solved with assistance from the customer support. I would highly recommend here that extra time is spent understanding the client's requirements, and working with the client to make the system workable. After weeks of frustration and wanting to scrap it and get a refund, 1 call from customer support was able to get it running how we needed, and has made me a supporter Sine! Since the end result is a partnership, I would have preferred not to go through the run around first... Overall the software is solid, and a great base on which to build. My only feature requests would be: 1. The ability to have 1 site and the sign in steps differ based on visitor type. For example, we do not want a badge printing every time we have an 'Internal Courier' arriving in the office. They come 6 times a day, and it is a waste. We also want the 'staff' to have easy steps. At the moment we are running 2 sites, but this is not ideal. 2. Ability for staff to sign in via the iPad. We have 2 staff that do not have smartphones. This means they have been logging into the online portal, but this is not ideal. We want them to be able to sign in via the ipad, and the photo to be kept on file. 3. Auto Sign in and out. When people leave the office we want the app to auto sign them out, and when staff arrives (Who have the app on their phone), we want the app to auto sign them in. With these additions, the system would be exactly what is needed in our industry and would be a great tool that you could sell to all other companies in our field. We all have minimum government requirements for security, and with these enhancements, your system would meet them all, and be easy enough to use that it would be able to be marketed to our sector. In conclusion, the system has a good foundation, and I look forward to enhancements in the future!

Looks professional Report can be run on who is signed in Global access to the dashboard

Takes too long to sign in and out No one ever remembers to sign out

Although our BM had seen this software in action at a conference, I had not, therefore came into the trial as a 'cold' prospective user. The first thing I would say is that I would have preferred some personal contact. Although I have set up the system, I can see from the videos online that it can do so much more. To have someone visit our site and chat about our wants and needs, would be fantastic. The questions I have asked have been answered via the chat facility relatively quickly and have been helpful. On the initial set up when I couldn't load the graphics, the assistance from Sine was much appreciated. Now that we have had it up and running for a period of time, a personal visit to our work site would assist to see how we can set things up better or to a greater efficiency level with compliancy issues being of utmost importance in work areas. The signing in process may be improved by synchronising sign-ups whether by the app, PC or ipad, rather than just by the point of sign-in. With the number of visitors now using this signing in management program, our Reception area has become streamlined with its point of entry to the school. There is now a more professional look in this area. The dashboard facility assists with statistics and queries as to who is on our premises at any one time. Having the ipad available, a portable device, will no doubt be of great assistance during an evacuation should there be one, instead of taking out hard copies of visitors books. It would be good to have a greater number of visitor types available (5 is not enough in a school).

It is user-friendly, both for visitors and staff. People have reacted positively to the change in our Reception area due to this process.

Sometimes the system/ipad freezes and has to be reset.

The entrance to our coworking studio is downstairs, so I setup Sine to serve as a virtual receptionist. Now we don't have a members 'Mexican stand-off' over who's going to answer the door every time the doorbell rings. Instead, members get a push notification from the Sine app advising if a visitor has arrived for them. As the Studio Manager, getting a push notification when a visitor arrives means I can immediately call them to make arrangements if I'm often offsite. Having Sine has improved the community, improved communication and improved how I managed my customers, visitors and contractors. Sine is now on the list of benefits of working from That Space Coworking.

Push Notifications. Remote Site / Virtual Receptionist. A record of visitors for auditing / analytics. Ability to .csv upload a list of members "hosts".

As stated it is basically sued to monitor and sign in visitors on site and make them acknowledge the on site rules as they apply.

Initially in the construction phase we tracked contractor movements on site via sine and it worked well, the ability to sing in over the app was well utilized and compliance relatively easy to monitor. Now in the production phase the program is basically used to track visitors and sign in and out of site and acknowledge safety procedures upon sign in. Works well for this purpose.

You do need a good strong reliable internet connection if there are any areas that don;t have great coverage then it can struggle to work properly.

Not having to notify the person they have come to see. For returning visitors it is less time consuming for reception staff.

If a resident needs to sign in and they don't have a mobile or email address then you have to enter false details in order for the system to allow them to sign in. Time consuming for new users so having to walk them through the process. No-one seems to know to scroll down to sign it. Having to choose a person they are here to see even if they are not seeing anyone.

Verifying visitors onsite for security and evacuation purposes and also to aid in facilitating the ease of engagement between hosts and visitors.

Visitors are identifiable with the sticker, visitors find it easy to use, hosts can work efficiently with the visitor management system. There is a record of visitors for emergency evacuation purposes. Creating invitiations is an effective, user friendly, and efficient to use, when I am given a list from a host to generate QR codes for the visitor, which saves time for them.

When it comes to the' consent to provide further information' section, if a visitor reads it thoroughly then it resets to the home page after some time (approx. 1 minute) the visitor has to start again and input their details. Can there be a longer time delay, so the visitor can read the information without having to input visitor details again? At least 3 mins should be enough, to account for slower readers.

The software was easily customized for facility needs. It allows seamless sign-in/sign-out of contractors and visitors. We've also adopted questions upon sign-out that allows us to reinforce safety protocols. Most employees and vendors have opted to use the app-based sign-in.

It could be less about the software and more about the iPad; however, at least weekly, the software must be rebooted on our lobby iPad. Currently investigating a fix.

So far so good. Customers have been able to add their information privately, without staff taking details and with only a gentle hint to check-in

Easy to use and set-up on stands in the library. Uses iPad's so can be positioned within wifi range easily. Customisable image display. App is easy to use and I like the geo-fencing which checks customers out if they go further from the library

Please add in a field for customers who don't have a mobile phone number. Many elderly library customers still don't have a mobile. Also the ability to customise a set check-out time - many of our customers are ok with check-in but forget a check out. It might be able to be by-passed by suggesting customers enter a "how long will you be in the library" field with varying options. Also can the numeric keypad on the iPad be activated for returning customers to allow the mobile (or home) phone number to be added quickly. I will say many Library customers don't want to download the App which is a shame.

It is very pretty accessible and very easy to use. kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk

It requires you to enter in too much info. Questioning the client who their here to see or who their closer is, is not necessary . They will pick the person they have been corresponding with which would be me. They are not here to see me so the info they enter is inaccurate and useless and a waste of time. Taking a picture to me is not important. Most people dont like their pics taken. They complain how awful they look. lol.. And an email address is not important either. I think as long as it is time stamped and dated with a name would be sufficient. Just my thought :)

I have wasted too much time trying to get it working correctly and trying to trouble shoot issues we are having.

It meets our compliance requirements when it is working

continually having issues with it as it dose not always print the ID as the program dose not always speech to the printer, the iPad, program and printer need to be rebooted when a ID is not printed out.

I have worked with the Sine Team for a while now and find the system and the support team are first rate. Any issues that we have had were investigated and sorted out by the support team.

The ease of use on a working site - Any contractor that has used it feels confident to show a new staff member how to log in.

I would like to see Windows phone system compatibility, though I understand we are a minority.

1.can accommodate the building requirments 2. Entering data into the system is quick and not complicated 3.Time & Photo ID of persons signing into the building and leaving 4. Mobile app good for After hours contractors entering and leaving building 5.Frees up time required to sign in/out contractors 6.Can identify Tenant & base building contractors 7.Linked in with CM3-inductions e buildings requirements 2.Entering of contracto8.Reports of visitor movement 9.Several ways to sign in/out-Sine desk pad, mobile & QR code 10.Can send SMS, Warning & emergency messages to specific contractor mobile phone

If the contractor walks of site without signing out , the system does not inform or warn us(administrator) .

Quick sign in and check out! Easy search access for report

People can walk away when taking photo, it will capture and take a photo without human's face. Someone else could sign in on other people's behalf if they know those people's details. And it will be hard to verify people when there is no photo to check.

Not bad. Isn't as fast as I'd like it to be in reaching my emails, consistently, in a timely manner. Working with internal IT team to see if the glitch is at our internal end.

It sends an email to the person/s who need to receive it so we don't keep people waiting as often; and it means our receptionists can spend more time assisting those who come in and less time greeting people.

I've been noticing a lag time (not always) in the time it takes the email to reach my inbox; or the fact that if I'm not looking at my computer at the time, then I don't know anyone is waiting.

Set-up of the system was easy. Online dashboard to monitor visitors and no need for reception to spend time informing staff that their guest has arrived. Both staff and guests have been impressed by the look of the sign-in system.

The AD integration process was tricky and took a lot longer then expected. We have experienced individuals profile settings have been reset around the time we were completing the AD integration e.g. delegates being deleted. The support staff have been frustrated that they have to go through the individuals account to reset the themselves as the delegate. The other comment I have received from staff when we were testing the product was can visitor notifications be sent to all staff that are attending the meeting. At the moment they get around this by either emailing or calling the other attendees.