SMS by Keytech software


SMS by Keytech is an on-premise security management system suitable for all industries. It can be deployed across multiple sites and offers features such as digital visitor screening logs, a key registry, time and attendance features, parking management and a message broadcast function.

The visitor screening feature allows security and front-desk personnel to check in visitors, collect their information and store information in a database for future visits. Visitors can also be pre-approved, and the system generates alerts for users if information appears to be inaccurate.

The occupy/vacate module keeps track of tenants and their tenancy documents. It helps users plan tenant moves into and out of spaces and establish evacuation plans. The key register feature keeps track of which keys have been issued to tenants and generates alerts for overdue keys.

Monthly and yearly subscription pricing is available. Support is offered via email and over the phone.

Supported Operating System(s):
Windows 7 , Windows Vista , Web browser (OS agnostic) , Windows 8

18 Reviews of SMS by Keytech

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  • Jessica from Rancho Pacific Electric

    July 2018

    User friendly and endless amounts of support when needed!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Reports at a glance, organized customer database. Uniform procedure for all staff

    Pros

    The support team is amazing. Most time when you run into an issue troubl shooting or an automated system is your only line of support. With Mikal their support staff is accessible. They are polite and friendly and always get to the root of my issue in minutes. The program can be customized for the clients needs which was very helpful for me as a user. No wasted work.

    Cons

    My only suggestion would be updating the user interface. its looks is a bit bland or old i should say but its functions are anything but

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: MIKAL, Keytech Security Solutions

    July 2018

    Thank you Jessica! We appreciate your input. Be sure to check out our all new MIKAL SEVEN that has just released. All new JAVA based GUI interface. Give us a call at 513-528-5100 for a quick run through. Thank you. Fred and your MIKAL Support Team

  • mary from Revelations Salon and Spa

    January 2018

    Great always have a solution

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Support is wonderful always patient and calm I love they attach and see the problem instead of us trying to explain

    Cons

    Switching screens is awful
    no spell check.
    Wrap around in letters is a pain when typing and can not change font

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • kitty from impressions

    December 2017

    I've been with Mikal since the beginning

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    As a long-time user, I can't actually compare it to anything else but I think it's pretty easy to use

    Cons

    I would like to be able to print to screen on some reports and better help menu example; being able to type in what is a turn or what is min-max etc

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Steven from Paragon Salons, Inc.

    December 2017

    Been an outstanding benefit to our business!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Support behind it. Orientation and growth of the product features to keep pace with the ever changing business we are in.

    Cons

    .

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Ibi from Ibi David Salon & Spa

    June 2017

    Very professional and always ready to help.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    It's easy to navigate! Employees really like to use the one in the dispensary to troubleshoot there schedule and add/check color formulas. Not many software offers that option.

    Cons

    Only thing is missing is the clients feedback/review option. Demandforce does it for us now, I would really like to eliminate Demandforce if they would provide us that option.

    Review Source: Capterra
  • Miranda from GSV Salon & Spa

    June 2017

    Easy, efficient & customized salon software gives me freedom to focus on more important tasks.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Mikal does everything I need, even things I didn't know I needed and now can't imagine being without. It 's fairly straightforward to train new team members on, the support with the software is insurmountable. The software is tailor-fit to my specific preferences and the company is incredibly responsive to the ever changing needs of the industry.

    Cons

    I do wish I had a detailed user manual to refer to when support is not available. Sometimes I just can't remember where to find or how to run that one pesky report and etc. A list of what error codes are and trouble shooting for each one-the help buttons/option do not offer much information at all. Multi-screen use especially during reports would save some serious time and frustration.

    Review Source: Capterra
  • Kathy from The Day Spa

    Number of employees: 11-50 employees

    May 2017

    We have used Mikal for decades. They are always making a good product even better!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Every time we train a New Spa Employee. That has used other software. They cant'
    believe how easy Mikal is to use. And how many useful tools it has for them to be more
    efficient with there work.
    Incredible support when we have issues or things that need resolved!

    Review Source: Capterra
  • phil from PJ holding

    Number of employees: 5,001-10,000 employees

    May 2017

    excellent idea

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    can not be manipulating, paper free, enhanced the standard of our security, accessible via web and comprehensive reporting

    Cons

    I really like everything about this software, I can't think of anything on this software not necasaary

    Review Source: Capterra
  • Linda from Natural Balance

    Number of employees: 11-50 employees

    May 2017

    I have been using Mikal for 18 years. It has met many of the customized needs of my company.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Mikal is comprehensive, customizable and loaded with many features. Customer service includes marketing as well as technical support. It is suitable for non-salon, wellness-oriented companies such as my establishment. Mikal will build and create custom features upon request. The staff is very knowledgeable and reliable. Mikal conducts regular educational, hands-on events, both locally and off-site, for the benefit of its users.

    Cons

    The software is not as user-friendly as other, simpler appointment book and point of sales programs. It does require extra effort to learn because there are so many variable features. That said, one need only learn the features that you will be using, thereby making it simpler to learn. Mikal is not currently cloud-based optional and therefore not as up to date with the latest technological features available with other programs.

    Review Source: Capterra
  • Wendy from Changes Salon, Inc.

    January 2017

    Excellent!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We love everything about Mikal! Reporting, pos, online booking, employee mobile access, marketing, and so much more! Their support is number one in our industry!

    Review Source: Capterra

    Response: MIKAL, Keytech Security Solutions

    January 2017

    Thank you Wendy! We appreciate your long term support for MIKAL. It has been a pleasure working with you and watching your growth and development! Fred CEO MIKAL

  • Louay from Prime Association Management

    Number of employees: 201-500 employees

    July 2016

    Great way to communicate!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Really efficient platform to communicate to our employees. Great for managing occupants and daily visitors. We find it exceptionally interactive and easy to use. Great product overall.

    Pros

    The ease of use interface, consistency in tracking individuals and its online web-access.

    Cons

    Slight integration difficulty at first with our technology, however the support team sorted it out quickly.

    Review Source: Capterra
  • Polly from Hair It Is Salon and Spa

    November 2014

    owner

    Ease-of-use
    Quality
    Support

    I have been using Mikal software for many years. It does everything I need to run a very busy salon. It makes evaluations so easy . Makes inventory correct and easy to order. The point of sale makes it easy to you balance and mays payroll correct every night .There are so many reports . You can set it up anyway you want. I can remote from anywhere I want also. As you see I like the system. The support is great. They can walk you thru anything.

    Review Source: Capterra
  • Erin from Moutons salon

    November 2014

    Great salon software

    Ease-of-use
    Quality
    Support

    I have used Mikal exclusively for 7 years, and ease of use gets better and better with each upgrade. I was able to pick it up quickly in the beginning. Their tech support/customer service people are very knowledgeable and friendly.

    Review Source: Capterra

    Response: MIKAL, Keytech Security Solutions

    January 2017

    Hi Erin Wait till you see MIKAL SEVEN. Easier and even faster. JAVA based and elegant too! Fred MIKAL

  • James from Shear Unity Salon and Spa

    November 2014

    Mikal Salon Management

    Quality
    Support
    N/A

    One of the easiest to set up and daily operations are a breeze. One of the best software's in the industry for tracking clients sales, information, chemical information. Integrates seamlessly with Demand Force and X-Charge for increased online booking presence and Credit Card and X-Check processing. Wonderful, professional company that is always listening to us in the field as to what is needed in the next generation update.

    Review Source: Capterra

    Response: MIKAL, Keytech Security Solutions

    January 2017

    Thank you Jim. Your business continues to prosper and grow. What a great team you have. Keep it up! Fred and your MIKAL Team

  • Kenneth from Perfections Salon

    November 2014

    Mikal

    Ease-of-use
    Quality
    Support

    We have use their software for over 21 years can't imagine ever being without it

    Review Source: Capterra

    Response: MIKAL, Keytech Security Solutions

    January 2017

    Thank you Jill and Kenneth. Like you we believe in long term relationships and will work hard to keep you satisfied. MIKAL Fred and your MIKAL Team

  • Wendy from Changes Salon, Inc.

    November 2014

    Mikal an amazing company!

    Ease-of-use
    Quality
    Support

    Mikal continues to impress. They are constantly growing and keeping the software up to date with the ever increasing demand from clients. They offer features like online booking, demand force integration, and our employees can book their guests from anywhere using their smartphones. I am able to run my business more effectively because of how the system keeps track of all inventory, guest buying habits, and employee sales. The reports generated by Mikal help me make important decisions on a daily, weekly, monthly, and yearly basis.

    Review Source: Capterra
  • heinz from paule attar inc

    November 2014

    long term satisfaction with SMS

    Ease-of-use
    Quality
    Support

    SMS soft ware addresses every scenario we possibly can dream of 6 day a week, real time, tech consultant access Never a problem in 20 years being a client of the Mikal Coproration

    Review Source: Capterra
  • rodger from raj associates

    September 2009

    great software

    Ease-of-use
    Quality
    Support

    great software, must buy for everyone

    Pros

    great software

    Cons

    none, great software

    Review Source: Capterra
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