FACILITY, ASSEST AND MAINTENANCE MANAGER

I have been able to track all my company’s asset and secure them, we have lost machines in the past due, to lack of organised recording, scheduling for maintenance now made easy, all documentations about our facility are all in one application, making me a more organised maintenance manager.

Pros

the application is user friendly, very efficient in managing our site tools and machines, the customer support are also very responsive, my workers and machine operators could use the application even with little IT knowledge, i also use the application to manage budget by allocating cost for each asset, so I can evaluate or plan work schedule or plan a maintenance schedule for my future projects.

Cons

I really don’t have complains, the application works perfectly, and when their are issues with the software the customer support respond fast

Maintenance management made to measure

As a maintenance manager I have to juggle the paperwork alongside doing the "proper" work of repairing everything everyone else brakes. Track plan consolidates the paperwork side of things for me. Everything under one roof means I don't loose time trying to find elusive bits of paper with a phone number scribbled in the margin, or continually refer between different programs and applications. All the information I need to run a job is in one place. Track plan is as useful as you want to make it. If you put the time into the initial data entry of your assets, resources and planned jobs you can quickly establish a comprehensive overview of the yearly work schedule. If like me your a bit of a digital dinosaur then things have to be easy to use and visually easy to read, this is where job diary aspect of this app comes into its own as it easily lets me record work quickly, either planned, or for the majority of the time as it happens. The flexibility of being out on a job and being able to do the paper work as it happens saves me from a pileup at the end of the day. You can also assign costs and use it to manage your budget, again the more you add in the more you can use it to better forecast (as much as you ever can in maintenance) the budget. This is a brilliant piece of software because like all the best tools it's simple, easy to use and saves time. Job done!

Pros

Easy to use interface

Cons

No complaints

secure and user friendly

l have been engaging in the track plan system for the last 6 months. l find the system very useful and functional in my role as a maintenance coordinator. Contractors are engaging in the system well and definition & traceability of tasks is a key component of the system. The team is very professional in answering queries and dealing with issues as they arise. Part of my job remit entails the scheduling of planned works and prompt reaction to reactive works. The system allows me plan and control tasks in a confidential friendly manner. Traceability and easy user-friendly is key to Trackplans success.

Fantastic bit of software and super easy to use.

Its made our lives a lot easy to stay on top of all our jobs we have at the mansion.

Pros

How easy it is to use and how it makes arranging jobs easy to track and stay on top of. Helpful to see what jobs come up often.

Cons

Would be nice to have an overview of the entirety of the year rather than going through month by month.

Very easy to use platform which provides an facilities management system

Better communication across departments and tool to manange the maintenance department

Pros

It allows good communication across a number of different departments, with email updates when job status changes

Cons

More training on new updates or features with demonstrations on how to maximize the use of the programme