Trackplan is a cloud-based computer-aided facility management (CAFM) solution designed for businesses of all sizes. It offers job management, scheduling, planned maintenance and compliance management, site and asset management, electronic forms (inspections and risk assessments), contractor management, job requests and budgeting.
Trackplan allows users to assign and schedule tasks through a drag-and-drop interface on an online calendar. Advanced contractor management is available through an online and offline mobile app (Android and iOS devices) for contractors and engineers. Multiple electronic forms for inspections, risk assessments and site surveys can be created and sent to engineers and users can monitor the results.
Contract, budgeting and costing tools let users estimate costs and plan budgets for specific time periods and jobs. Users can also compare actual costs against budget projections. Project management tools allows users to break more complex jobs into sub-tasks, assign them to team members and track task progress using a real-time dashboard.
Simon from Roehampton Club
Employees number: 51-200 employees
February 2018
February 2018
Better communication across departments and tool to manange the maintenance department
It allows good communication across a number of different departments, with email updates when job status changes
More training on new updates or features with demonstrations on how to maximize the use of the programme
Response: Trackplan Software, Trackplan
Date: February 2018
February 2018
Thanks for the feedback Simon. We now publish improvements and new features on our main website trackplanfm.com on "Recent Updates and Coming Soon" in the products menu, which complements our online help guide. Also always happy to give an online training / demo session to highlight areas of the software you could be using. Mark
Josh from Moor Park Golf Club
Employees number: 51-200 employees
November 2017
November 2017
Its made our lives a lot easy to stay on top of all our jobs we have at the mansion.
How easy it is to use and how it makes arranging jobs easy to track and stay on top of. Helpful to see what jobs come up often.
Would be nice to have an overview of the entirety of the year rather than going through month by month.
Response: Trackplan Software, Trackplan
Date: November 2017
November 2017
Thanks Josh. Much appreciated. Of course you can review the year's PPM work on the Trackplan Gantt style timeline report. For the reactive job calendar we will be introducing the ability to move jobs easily between months by flagging it as unscheduled and then dropping it into another month. Coming Soon!
Jack from Aura Holohan Group
November 2017
November 2017
What I find most useful about the product is that its constantly improving and adapting to suit the users need. The Trackplan team are always very helpful if I have any queries and are quick to respond when any issues arise
Response: Trackplan Software, Trackplan
Date: November 2017
November 2017
Thanks Jack. Review much appreciated. Clients like yourselves are helping us drive the product on!
David from Awen Cultural Trust
November 2017
November 2017
The programme site layout is easy to use, the programme has always been accessible - sits on the cloud and there are great links between the fields which generate relevant information. Good value for money
I find it difficult to find negatives that are worth mentioning. Although such programmes do not generally link directly with financial programme software / systems, perhaps this could be rectified in the future
Response: Trackplan Software, Trackplan
Date: November 2017
November 2017
Thanks David for the review. The finance / costing / budgeting side of Trackplan is pretty strong now. The one thing missing, as you say, is integrating costs into accounts systems such as Sage and Quickbooks. Its on the radar and roadmap!
Darragh from Titan Property Developments Ltd
Employees number: 11-50 employees
November 2017
November 2017
As a developer we have found that Trackplan has been very adaptable to our bespoke needs. It is user friendly and Mark and his team are very helpful and quick to solve any issues we have and never fail to deliver a professional and friendly service.
We have experienced some minor glitches but these are usually rectified immediately. An app that works for general users to raise requests off line would be very helpful.
Response: Trackplan Software, Trackplan
Date: November 2017
November 2017
Thanks for the review Darragh. We are planning to develop an app for admin users, so that they can create requests while working offline. Of course we already have the app for contractors and engineers which can be used for signing off jobs and creating new requests.
Keith from Kingfisher Club
September 2017
September 2017
Well laid out Dashboard makes it easy to navigate through the different menus and modules. Takes virtually no time to become familiar with how to schedule and record work.
Nothing found yet, but an iOS app would be very helpful for notifications. It would also make building inspections very efficient
Response: Trackplan Software, Trackplan
Date: October 2017
October 2017
Thanks Keith for the review. We do have an offline app for Android and iPhone. This is more for the contractors and engineers to manage work issued to them.
We are also planning to build an app for iPhone and Android intended for the FM team to view recent jobs and requests and to raise new issues as you are out and about and out of signal.
Will call to discuss.
Mark
Matt from Southern Ports
August 2017
August 2017
Our organisation comprises three Ports. The Technical Services Team needed a software package to replace a number of spreadsheets for scheduling planned and unplanned maintenance plus minor capital projects. Trackplan fits the bill for us: it offers the capability and flexibility to manage roads, sheds, buildings and facilities maintenance, plus keep track of resource utilisation. The team at Trackplan were very responsive, always listening for ways to improve and the making changes quickly and delivering on their promises. If you are looking for value-for-money, easy-to-use facilities management software that goes above and beyond, with the full backing of a supportive team, then Trackplan may be the system for you.
The software did not initially come with all the features we needed and there were a few minor glitches - but these were all corrected in a very short time by the support team.
Ben from Titan Property Developments Ltd
Employees number: 2-10 employees
May 2017
May 2017
Trackplan have listened and recorded my specific requirements. Then they established and deployed a comprehensive, centralised snagging system that I am using across a portfolio of construction schemes prior to sale. Now, therefore, I have auditable records (including photographs and location specific descriptors) with defined users that I can use to manage the contractor(s) and ensure that works are completed to the right quality and in accordance with the construction contract. A further benefit is that the same software also is capable of assisting me with handing over individual or multiple properties to discrete final users (property purchasers) with confidence and clarity about the actual condition and status of the property when it has transferred ownership.
Quickly adapted their core software offering to meet our specific snagging needs as a property developer in the UK. Trackplan has been very responsive to requests for changing our user requirements and maintained scheduled dates for software upgrades that have always achieved my expectations.
john from Limerick institute of Technology
December 2016
December 2016
l have been engaging in the track plan system for the last 6 months. l find the system very useful and functional in my role as a maintenance coordinator. Contractors are engaging in the system well and definition & traceability of tasks is a key component of the system. The team is very professional in answering queries and dealing with issues as they arise. Part of my job remit entails the scheduling of planned works and prompt reaction to reactive works. The system allows me plan and control tasks in a confidential friendly manner. Traceability and easy user-friendly is key to Trackplans success.
Joe from Estate
December 2016
December 2016
A great product, helps us to manage the day to day reactive jobs for our building, great customer service. Looking to implement a PPM schedule in the new year and also look forward to the updates, would highly recommend this user friendly competitively priced product.
Theresa from Limerick Institute of Technology
December 2016
December 2016
Wide range of features. User-friendly. Constantly being improved to cater for current as well as any future customers needs.
Ultan from Limerick Institute of Technology
Employees number: 501-1,000 employees
November 2016
November 2016
We adopted Trackplan after our original tracking system ceased to be supported. Our original system was geared towards the IT sector rather than Estates Management. What we have now is a system very much tailored to our requirements, and is very integral for both planned and response maintenance. The support in setting it up has been top notch.
Geared towards Estate management
not much
It has surpassed our previous product by miles and continues to get better.
Brian from WSL Management Co. Ltd.
November 2016
November 2016
We have been using the Trackplan software for a couple of months now and I cannot recommend it highly enough. The day to day operations here have improved immensely due to the software and its capabilities. Automatically generated emails are cutting down administration time, assets can be costed and reviewed, planned schedules remind both ourselves and our service providers when equipment is due its next service.
Used efficiently the software can be of great benefit to any Facilities Management Team.
Sean from WSL Management Company
October 2016
October 2016
We were looking for a convenient scalable Facility Management Software system to streamline our help desk operations across a number of our sites. We found Trackplan fitted perfectly - easily customised and user friendly allowed us to implement the system with no hassle. I would definitely recommed it.
Tom from Moorpark golf club
Employees number: 51-200 employees
October 2016
October 2016
As a maintenance manager I have to juggle the paperwork alongside doing the "proper" work of repairing everything everyone else brakes. Track plan consolidates the paperwork side of things for me. Everything under one roof means I don't loose time trying to find elusive bits of paper with a phone number scribbled in the margin, or continually refer between different programs and applications. All the information I need to run a job is in one place. Track plan is as useful as you want to make it. If you put the time into the initial data entry of your assets, resources and planned jobs you can quickly establish a comprehensive overview of the yearly work schedule. If like me your a bit of a digital dinosaur then things have to be easy to use and visually easy to read, this is where job diary aspect of this app comes into its own as it easily lets me record work quickly, either planned, or for the majority of the time as it happens. The flexibility of being out on a job and being able to do the paper work as it happens saves me from a pileup at the end of the day. You can also assign costs and use it to manage your budget, again the more you add in the more you can use it to better forecast (as much as you ever can in maintenance) the budget.
This is a brilliant piece of software because like all the best tools it's simple, easy to use and saves time. Job done!
Easy to use interface
No complaints
Wolfgang from Schnittger Property Management LTD
Employees number: 2-10 employees
October 2016
October 2016
From my initial contact with Mark in Trackplan I have to say they are very helpful in providing features we need. A little more initial user training would be useful to explain the features and facilities.
Multi user multi location comprehensive facilties
Complex to understand and use all the features without training
Could not find anything else that most meets our needs as property facility managers
Padraig from Aura Sport and Leisure Management
October 2016
October 2016
I had been looking for a simple facilities software to use for a number of years. I wanted to use it for preventative and reactive maintenance. I met Mark Cochrane by chance and was instantly impressed with his original prototype. The system has evolved hugely since and now is part of our everyday work. It has helped me group jobs together such as electrical which has saved money on call outs. It also means we never forget to complete jobs as they will be always on the system and when the budget allows it, we can spend capital on the highest priority items. I have only started using the scheduling system in the last 2 months. Again this is very impressive and easy to use. I have already completed my preventative maintenace plan for 2017 which shows up free weeks that I can plan other high priority works. All in all the service to date has been top class and has been welcomed by the various sites as they have seen the financial benefits to their overall P and L accounts.