Maintenance management made to measure

As a maintenance manager I have to juggle the paperwork alongside doing the "proper" work of repairing everything everyone else brakes. Track plan consolidates the paperwork side of things for me. Everything under one roof means I don't loose time trying to find elusive bits of paper with a phone number scribbled in the margin, or continually refer between different programs and applications. All the information I need to run a job is in one place. Track plan is as useful as you want to make it. If you put the time into the initial data entry of your assets, resources and planned jobs you can quickly establish a comprehensive overview of the yearly work schedule. If like me your a bit of a digital dinosaur then things have to be easy to use and visually easy to read, this is where job diary aspect of this app comes into its own as it easily lets me record work quickly, either planned, or for the majority of the time as it happens. The flexibility of being out on a job and being able to do the paper work as it happens saves me from a pileup at the end of the day. You can also assign costs and use it to manage your budget, again the more you add in the more you can use it to better forecast (as much as you ever can in maintenance) the budget. This is a brilliant piece of software because like all the best tools it's simple, easy to use and saves time. Job done!

Pros

Easy to use interface

Cons

No complaints

Fantastic bit of software and super easy to use.

Its made our lives a lot easy to stay on top of all our jobs we have at the mansion.

Pros

How easy it is to use and how it makes arranging jobs easy to track and stay on top of. Helpful to see what jobs come up often.

Cons

Would be nice to have an overview of the entirety of the year rather than going through month by month.

Very easy to use platform which provides an facilities management system

Better communication across departments and tool to manange the maintenance department

Pros

It allows good communication across a number of different departments, with email updates when job status changes

Cons

More training on new updates or features with demonstrations on how to maximize the use of the programme

A great product for professional facilities management, continually updated and excellent support

Pros

The programme site layout is easy to use, the programme has always been accessible - sits on the cloud and there are great links between the fields which generate relevant information. Good value for money

Cons

I find it difficult to find negatives that are worth mentioning. Although such programmes do not generally link directly with financial programme software / systems, perhaps this could be rectified in the future

Very easy-to-work-with product and company and provided a tool that will greatly assist our business

Trackplan have listened and recorded my specific requirements. Then they established and deployed a comprehensive, centralised snagging system that I am using across a portfolio of construction schemes prior to sale. Now, therefore, I have auditable records (including photographs and location specific descriptors) with defined users that I can use to manage the contractor(s) and ensure that works are completed to the right quality and in accordance with the construction contract. A further benefit is that the same software also is capable of assisting me with handing over individual or multiple properties to discrete final users (property purchasers) with confidence and clarity about the actual condition and status of the property when it has transferred ownership.

Pros

Quickly adapted their core software offering to meet our specific snagging needs as a property developer in the UK. Trackplan has been very responsive to requests for changing our user requirements and maintained scheduled dates for software upgrades that have always achieved my expectations.

Best system, getting better and better

We adopted Trackplan after our original tracking system ceased to be supported. Our original system was geared towards the IT sector rather than Estates Management. What we have now is a system very much tailored to our requirements, and is very integral for both planned and response maintenance. The support in setting it up has been top notch.

Pros

Geared towards Estate management

Cons

not much

Powerful, Flexible, Robust

Pros

This software is super adaptable to any business model! The forms are consistent throughout the interface and you're able to customize the workflows to a level unheard of in most property management software solutions. Customer support is superb and the developers keep improving and incorporating our input. Couldn't be more pleased!

Cons

The learning curve at the outset is a bit steep. This is mostly due to the extreme level of flexibility. Once we got our desired procedures and design dialed in - smooth sailing!

Simple, efficient and adaptable software.

Pros

As a developer we have found that Trackplan has been very adaptable to our bespoke needs. It is user friendly and Mark and his team are very helpful and quick to solve any issues we have and never fail to deliver a professional and friendly service.

Cons

We have experienced some minor glitches but these are usually rectified immediately. An app that works for general users to raise requests off line would be very helpful.

Incredibly user friendly and has improved efficiency for managing PPM's and jobs long term

Pros

What I find most useful about the product is that its constantly improving and adapting to suit the users need. The Trackplan team are always very helpful if I have any queries and are quick to respond when any issues arise

Simple, Effective and Efficient way to manage your facility

Pros

Well laid out Dashboard makes it easy to navigate through the different menus and modules. Takes virtually no time to become familiar with how to schedule and record work.

Cons

Nothing found yet, but an iOS app would be very helpful for notifications. It would also make building inspections very efficient

Value-for-money, easy-to-use facilities management software with great back up service.

Pros

Our organisation comprises three Ports. The Technical Services Team needed a software package to replace a number of spreadsheets for scheduling planned and unplanned maintenance plus minor capital projects. Trackplan fits the bill for us: it offers the capability and flexibility to manage roads, sheds, buildings and facilities maintenance, plus keep track of resource utilisation. The team at Trackplan were very responsive, always listening for ways to improve and the making changes quickly and delivering on their promises. If you are looking for value-for-money, easy-to-use facilities management software that goes above and beyond, with the full backing of a supportive team, then Trackplan may be the system for you.

Cons

The software did not initially come with all the features we needed and there were a few minor glitches - but these were all corrected in a very short time by the support team.