--- title: "Unit Trac Software Reviews, Demo & Pricing - 2026" description: "Review of Unit Trac Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/cafm/unit-trac-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Self Storage Software](https://www.softwareadvice.com/property/self-storage-facilities-software-comparison/) / Unit Trac Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/cafm/unit-trac-profile/reviews/)[Alternatives](https://www.softwareadvice.com/cafm/unit-trac-profile/alternatives/) # Unit Trac Review Custom quote Free trial 1 plan Wondering if Unit Trac is right for your organization? Our Self Storage Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Unit Trac 4.7 [(68)](https://www.softwareadvice.com/cafm/unit-trac-profile/reviews/) Pricing Pricing available upon request ### About Unit Trac Unit Trac is a cloud-based self-storage software solution that helps users manage their facilities. Key features include lease management, credit card processing, facility maps, business accounting and multi-device support. Unit Trac's lease management system helps users to create leases, record payments, customize deposits and rent charges and generate invoices. It keeps track of the rental dues and automatically emails tenants when rent is due. Unit Trac provides security and PCI compliance for payments processed via credit cards. Additionally, Unit Trac offers features like deposit and late fee tracking, batch payment entry, a website creation tool, account auditing, data backups and lease applications with digital signatures. Mobile apps are offered for iOS, Android and Windows devices. Services are offered on a monthly subscription basis that includes support via email, phone and video tutorials. Wondering if Unit Trac is right for your organization? Our Self Storage Software selection experts can help you in 15 minutes or less. ## Unit Trac User Interface ## Popular Unit Trac Alternatives Main Product Unit Trac 4.7 [(68)](https://www.softwareadvice.com/cafm/unit-trac-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.80Value for money - 4.95Customer support - 4.50Functionality Pricing Available upon request Get Price Alternative Product [CCStorage](https://www.softwareadvice.com/property/ccstorage-profile/) 4.5 [(54)](https://www.softwareadvice.com/property/ccstorage-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.87Value for money - 4.78Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [Easy Storage Solutions](https://www.softwareadvice.com/property/easy-storage-solutions-profile/) 4.8 [(703)](https://www.softwareadvice.com/property/easy-storage-solutions-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.76Value for money - 4.86Customer support - 4.56Functionality Pricing Starting at $90.00 per month Get Price Alternative Product [Storable Edge](https://www.softwareadvice.com/property/storedge-profile/) 4.4 [(237)](https://www.softwareadvice.com/property/storedge-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.31Value for money - 4.48Customer support - 4.15Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [SiteLink Web Edition](https://www.softwareadvice.com/product/31713-SiteLink-Web-Edition/) 4.7 [(452)](https://www.softwareadvice.com/product/31713-SiteLink-Web-Edition/reviews/) Ratings Breakdown - 4.58Ease of use - 4.50Value for money - 4.68Customer support - 4.51Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [KINNOVIS](https://www.softwareadvice.com/property/kinnovis-profile/) 4.7 [(21)](https://www.softwareadvice.com/property/kinnovis-profile/#reviews) Ratings Breakdown - 4.67Ease of use - 4.45Value for money - 4.71Customer support - 4.38Functionality Pricing Available upon request Get Price ## Unit Trac Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Unit Trac Pricing available upon request Plan includes: - Access From Any Device - Always Backed Up - Custom Website - E-Signature - Document Storage (10 GB) - Email Notifications - Interactive Site Map - Live Financials - Realtime Lease Management - Unlimited Users Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Unit Trac Features - Popular features found in Self Storage Accounting Billing & Invoicing Client Portal Customer Management Document Management Electronic Payments Electronic Signature Multi-Location Pricing Management Recurring/Subscription Billing Reporting & Statistics Security Gate Access Control - More features of Unit Trac Access Controls/Permissions Activity Dashboard Activity Tracking Ad hoc Reporting AI Copilot Alerts/Notifications API Audit Management Audit Trail Checklists Commercial Leases Commercial Properties Communication Management Compliance Management Contact Database Contact Management Contract/License Management Customer Communications Customer Database Customer Portal Customizable Forms Customizable Reports Dashboard Data Import/Export Document Storage Facility Asset Management Facility Scheduling Financial Management Financial Reporting For Residential For Self Storage Facilities Generative AI Guest Tracking Historical Reporting Inventory Management Invoice Management Late Fee Calculation Lead Management Lease Management Lease Origination Lease Templates Lease Tracking Maintenance Management Maintenance Scheduling Management Reports Marketing Management Mobile Access Mobile App Multi-Currency Occupancy Management Online Payments Overdue Payments Owner Portal Payment Reminders PCI Compliance Property Database Property Management Real-Time Data Real-Time Notifications Real-Time Reporting Reminders Rental Management Rent Collection Rent Tracking Reporting/Analytics Reporting & Dashboards Reservations Management Residential Leases Residential Properties Revenue Management Role-Based Permissions Search/Filter Secure Data Storage Self Service Portal Service Request Management Site Maps SMS Reminders Space Management Status Tracking Task Management Tax Management Template Management Tenant Management Tenant Portal Tenant Tracking Third-Party Integrations Transaction History User Management Vendor Management Violation Tracking Visitor Management Website Management Workflow Management Work Order Management ## Unit Trac Integrations Google Maps Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review ## Unit Trac User Reviews ## Unit Trac customer ratings - Overall rating: 4.7/5 - Total reviews: 68 ### Rating distribution - 5 stars: 52 reviews (76%) - 4 stars: 15 reviews (22%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (1%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.8/5 - Customer support: 5.0/5 - Functionality: 4.5/5 --- ### Great Software! - Overall rating: 5/5 - Reviewer: Ann H. - Industry: Accounting - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ease of use, the details you have access to, and the support is fast and accessible! #### Cons Some of the accounting detail I would love isn't available - yet. Unit Trac has made several improvements already in the time we have been using the system. --- ### I am extremely satisfied with Unittrac, they have gone above and beyond to keep me a happy customer! - Overall rating: 5/5 - Reviewer: Meredith M. - Industry: Warehousing - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: April 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Quick, seamless software for the organization and operation of our storage facility business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer service is exceptional and obviously a high priority to them. The software design is very user friendly for our self storage facility, the features are easy to navigate. As a new owner of our storage facility, I needed a software package that could quickly get my business up and running, Unittrac was everything I was looking for. I began with the free trial and within 24 hours, I had my customer based entered and organized, and had the gist of the system figured out. It's by far the best valued software out there for self storage facilities. I highly recommend! My favorite software feature is the site map builder, and the fact that the storage units show availability in "real time" to the customer via the in house website feature. Using the provided website, my addition media outlets, Facebook and Twitter buttons can be easily found. Customers can apply online, download the rental application, select a unit, make online payments, and receive automated email invoicing following a payment. In a competitive storage market, Unittrac has organized my business and mainstreamed all the information to my customer base. #### Cons I would love to see the ability to enter and track external business and operating expenses, or have a spreadsheet for tax preparation statements with income and expenses balanced. Although there are a variety of financial reports available to run, none include all the true facts and figures of running the business, only the income. #### Vendor response Meredith - we are delighted that you chose Unit Trac and are happy to help you easily manage your facility. Stay tuned for new features rolling out to address your accounting needs. Your questions and comments about the software are always welcomed! Replied May 2017 --- ### Unit Trac is a Great Fit for Our Facility! - Overall rating: 5/5 - Reviewer: Margot G. - Industry: Warehousing - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered It is easy to use for both us and for our customers. My customers are impressed that they can rent up online and have autopay enabled free of charge. I like it because it draws the right customers, those with decent credit, to our facility. Unit Trac automatically records their payments, which is also a time saver I like. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros More customers would rather sign up online than stop in because they are busy. This allows them to sign up on their schedule and get things taken care of before move-in day. So units can be rented up even while I am out of the office or after business hours. #### Cons I have asked for a way to automatically send an email payment reminder to customers that request it. I was told this would be implemented last year. Has it been done and have I just missed seeing it? --- ### Good value for what you get - Overall rating: 5/5 - Reviewer: Justin H. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Really Good program, but needs more work #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros The price for this software is considerably lower than other Australian based Self Storage software systems. #### Cons The Map interface is easy to read but not as detailed as it could be. When hovering on the sitemap there is not enough information that might be able to speed up the process of a larger complex, this also becomes painfully obvious when a customer is waiting in your office and you need to go through multiple screens to find information you need fast. Also, in Australia there is a very large lag when you save or update something from the time you press the buton to the time the browser actually starts to recognise you want to save. I have requested GST tax considerations to be made easier but this is not a function at this time. Other things which would be a massive improvement: 1. There should be a selection so you can email ALL customers at the same time to update them of changes which amy affect ALL customers. At this time other than CSV file there is no easy way to acheive a bulk email. 2. The Send an Email option should be a HTML text editor interface and not just a text field, this way you can change fonts, add H tags or highlight important information in your email. #### Vendor response We appreciate your honest feedback Justin. Our team is working to make updates to the software that will improve usability. Your input is exactly what is needed to make the program better. Replied May 2019 --- ### My Customers Love Unit Trac ! - Overall rating: 5/5 - Reviewer: Margot G. - Product usage: Used daily for less than 12 months - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I started with Unit Trac almost a year ago and am SO glad I did! It's like having a "Personal Assistant" enter the payments for me and send receipts out, I don't have to do a thing. So far, my customers have given very positive feedback about the convenience and I feel more professional, offering my customers more options. Customers feel more in control, being able to access their account through their phone or PC anytime to make payments, print receipts and view their payment history. I am able to get far more customers to set up Auto Pay since they can track the charges themselves (which I really like). One of the rep at Unit Trac and she is super friendly and helpful getting it set up. Five stars all the way!!! #### Cons I can't really think of anything, it is very easy to use. But I am hoping they will come up with a way to send an automated payment reminder email for those customers that don't want to sign up with auto-pay. #### Vendor response We are glad that you starting using Unit Trac Margot! We are equally as happy that your customers love Unit Trac too. Thanks for the feedback on the automated emails. We recognize this feature as something that will make managing the facility even easier - stay tuned. Replied March 2018 --- ### Makes my job easier and my customers happy! - Overall rating: 5/5 - Reviewer: Linzie R. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. First time storage facility owner, I had idea what to expect but once I got into Unittrac, it made it so easy and like I said, customer service is #1. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros First and foremost, my contact guru at Unittrac is [SENSITIVE CONTENT HIDDEN], amazing just does not describe her at all! I love that she is just a phone call away,. Being new to the business, I had lots of questions and she is ALWAYS so pleasant and patient to deal with. Love the reports page, I can pull all the info I need. The e-sign is a great asset, customer love it! #### Cons Wow. I have yet to figure that out! No complaints here. #### Vendor response Thanks so much for the positive review Linzie! Always happy to help - anytime. Replied May 2021 --- ### Best Storage Software on the Market - Overall rating: 5/5 - Reviewer: Drew A. - Verified reviewer: Yes - Industry: Warehousing - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I like Unit-Trac. I have thought about and have almost gone with other Storage Software companies but once I try out there system, I seem to gravitate back to Unit-Trac. They are a great Storage Software system. I like how easy the software is to use and my customers seem to like using the system to make there payments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like Unit Trac because it is Easy to Navigate and very User Friendly. #### Cons Some of the things I do like about it now which I am sure will be greatly improved over time. Unit Trac is a young Storage Software Company. 1. Statement Generator 2. Bundling Customers when they might have multiple units. #### Vendor response Thanks for the feedback Drew! I know that you'll enjoy the accounting updates that will be rolling out soon. Thanks for your patience. Customers who have multiple units can have one invoice - making it easier to see the customer's total balance due. Replied August 2021 --- ### Awesome system! Unit Trac allows me to run my business with ease. Customer support is exceptional! - Overall rating: 5/5 - Reviewer: Jack v. - Industry: Architecture & Planning - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered It's so easy to run and track my business with this system, it saves me hours and hours every week #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I think it's so good, it's hard to know where to begin... Setup was a breeze. The user interface it excellent--very intuitive. Web interface made it possible to set up our own, very functional and professional website in a matter of hours. Invoicing and payment processing/recording is easy. Customers (and we) love the customer portal and ability to do automatic billing. We are in a very rural, mountain area with no full-time onsite presence, eSig lease capability makes it easy to onboard new customers without having to be there. Customer support is GREAT!!! We could go on and on... www.littlekingdomstorage.com #### Cons I can't really say there is anything I don't like about it, but here are a couple thoughts... - It would be great if there was a way to set up a new lease (to be activated at a later date) for a unit whose lease has not ended yet. - I have a few customers who have multiple units/leases. It would be good to combine onto one invoice. I haven't figured out if that is possible, or how to do it if it is - Can't wait till you release expense tracking!! #### Vendor response We are delighted that Unit Trac has been such a benefit to you and your customers! The time savings is substantial and exactly what the software was designed to do for you - make it easier to manage your facility. Great feedback on the ability to post date a lease and stay tuned for the accounting update coming soon. Replied July 2017 --- ### Great for our small facility - Overall rating: 5/5 - Reviewer: Todd M. - Verified reviewer: Yes - Industry: Warehousing - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros 1. Easy to use, very intuitive. 2. Can be accessed from any device. 3. Very affordable, especially for a smaller facility. 4. Everything needed for a new customer can be entered in one screen. (Customer, Lease, Credit Card, Initial Payment, Recurring Payments, and Customer Portal) #### Cons This is a very simple software package that does about 95 percent of what I would expect. A couple features that I believe are missing at the moment. 1. Automatically email invoices x number of days before the next payment is due as a reminder. 2. Simple way to email a select group of leases/customers. 3. A way to combine invoices for customers that rent multiple units. #### Vendor response Thanks for the feedback Todd! You'll be happy to know that an accounting update is coming soon and next up - improved communications. Replied May 2019 --- ### the truth - Overall rating: 5/5 - Reviewer: David T. - Industry: Security and Investigations - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. unitrac staff are very good communicators and each time ive had an issue they have sorted it very quickly, but more importantly if i ask for them to call me (im in New Zealand) they do so im old school and sometimes you just cant beat a phone call to get something across. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros this software is easy to use but complicated enough in the back ground to provide a awesome simple outcome that takes very little management time #### Cons some functions can not be done on apple ipad #### Vendor response Thanks for the feedback Dave! Our team also appreciates your suggestions for feature improvements as we are committed to making Unit Trac - you've had some great suggestions! Our team will follow-up about the functionality on the iPad as everything should work on any device. Replied December 2018 --- Showing 1 - 10 of 68 Reviews [See All Reviews](https://www.softwareadvice.com/cafm/unit-trac-profile/reviews/) ## Unit Trac Popular Comparisons [CCStorage vs Unit Trac](https://www.softwareadvice.com/property/ccstorage-profile/vs/unit-trac/)[Easy Storage Solutions vs Unit Trac](https://www.softwareadvice.com/property/easy-storage-solutions-profile/vs/unit-trac/)[Storable Edge vs Unit Trac](https://www.softwareadvice.com/property/storedge-profile/vs/unit-trac/)[SiteLink Web Edition vs Unit Trac](https://www.softwareadvice.com/compare/31713-SiteLink-Web-Edition/vs/168049-unit-trac/) [Compare All Alternatives](https://www.softwareadvice.com/cafm/unit-trac-profile/alternatives/) ## Other Top Recommended Self Storage Software [Yardi Breeze](https://www.softwareadvice.com/property/yardi-breeze-profile/) **4.2** (334) Recently recommended **108** times [MRI Commercial Management](https://www.softwareadvice.com/property/mri-commercial-management-profile/) **3.7** (31) Recently recommended **22** times [Easy Storage Solutions](https://www.softwareadvice.com/property/easy-storage-solutions-profile/) **4.8** (703) Recently recommended **20** times [CCStorage](https://www.softwareadvice.com/property/ccstorage-profile/) **4.5** (54) Recently recommended **18** times Stuck Between Options? 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