All Visual Lease Reviews
1-25 of 55 Reviews
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Anonymous
1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Visual Lease
Overall, A+ experience.
PROSVisual Lease makes Lease and Asset Management simple and easy to Administer.
CONSVisual Lease is pretty versatile and there wasn't much I can say to improve it.
Vendor Response
Hi there, thanks for taking the time to share your experience with us. What makes your day-to-day easier is the driving force behind all decisions that we make related to our software and services. If you have any additional thoughts or feedback, we'd love to hear it! Please feel free to reach out to Erin at emccrann@visuallease.com.
Replied April 2022
William
Hospital & Health Care, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Great integration of Lease Admin and Accounting
We have only just begun our journey, but I am very impressed with the customer service and knowledge of our implementation manager and our account manager. It gives me great confidence that we will get the support we need going forward.
PROSVisual Lease is exactly what we were looking for. We had an existing lease administration system, but were still doing the accounting manually. The lease administration functions are much easier to use and there is a seamless flow into the lease accounting functions. Our implementation manager was amazing. She was able to walk us through the setup process and answered all of our questions. I am confident that I can find the right data quickly in Visual Lease where I just stopped going into the old database because it was much too cumbersome to extract the data in the format I needed it. I also have the confidence that our accounting team is getting the correct data now that we are no longer manually sending reports.
CONSThey have some side features like project management that are limited in nature. Although not a primary purpose of the software, some additional improvements in these areas would make it that much better of a product. Also, the mapping had some inaccuracies that we were able to manually overcome, but should continue to be improved.
Reason for choosing Visual Lease
Visual lease was the product that we felt had the best integration of both the lease administration and lease accounting functions. Other software systems said they could do both but upon further review they were strong in either admin or accounting but not both.
Reasons for switching to Visual Lease
We did not have a lease accounting system that was tied to our lease admin system. We conducted an RFP for a system with both capabilities and through that process chose Visual Lease.
LorraIne
Education Management, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
5 star review for Visual Lease
Software provides reports required for FASB 842 and ease in running journal entries that we currently manually import.
PROSThe product is intuitive. Easy to use. Like the ability for Ad Hoc reports. Functions provided are those required by FASB 842. Excellent customer service and support team. Also like the learning videos.
CONSFinding some confusion on out of the box issues and do not like the manual. I find it confusing.
Reason for choosing Visual Lease
Price and sales/technical team conversations during our selection process.
Dede
Building Materials, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2022
Capterra-DA
Reporting for accounting and AP feed for journal entries.
CONSDifficult at first to learn. Had difficulties with contacts set up as payors and when the property sold there is a certain order to follow; otherwise, you are updating the new contact as the previous contact and losing the history.
Vendor Response
Hi there, thanks for taking the time to share your input. It's important that we offer our users the service they need, and so, if you're open to it, we'd love to hear more about your experience. Please feel free to reach out to Erin at emccrann@visuallease.com to further discuss.
Replied April 2022
Jessica
Construction, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed March 2022
Experience with Visual Lease
This product is user friendly, I have never experienced an outage to the site or slow performance as I have with other products.
CONSMy only wish is that we could customize more fields.
Reasons for switching to Visual Lease
We needed a software that can run better reports and is more current
Vendor Response
Hi Jessica! Thanks for taking the time to give us feedback. We're glad to hear you're finding efficiencies with your leases through VL. Regarding your concern about our reporting structure, you'll be pleased to hear that some exciting changes are coming for our reporting module that are included in our product roadmap. I will share your feedback with our team. If you have any other questions or concerns, please email emccrann@visuallease.com.
Replied April 2022
Todd
Government Administration, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
A great tool for lease management at governmental entities
Our previous methodology for operational administration of leases was disorganized, and we often overlooked things like adjusting lease payments to comply with contractual terms or tracking a tenant's payment history. Visual Lease has given us all the tools we need to resolve these issues. Also, prior to acquiring Visual Lease, we had no processes to ensure compliance with the GASB 87 financial standard, and we are very pleased with the support that the Visual Lease application provides in that regard.
PROSVisual Lease is configured to provide the full support we need with compliance to the emerging GASB 87 financial standard that applies to leases at governmental entities, and also gives us ready visibility to upcoming actions required (e.g., modifying lease payment amounts, updating insurance certificates, and acting upon scheduled contractual options). Both of these features were critical to us, and we are very pleased with the performance of the application in these areas. Pre- and post-implementation support was also terrific. We received excellent guidance in setting up our system, and have not been abandoned after going live.
CONSAt this writing, there' is no workflow to send staff messages about the upcoming events shown on the dashboard (e.g., modifying lease payment amounts, updating insurance certificates, and acting upon scheduled contractual options), so staff members that aren't using Visual Lease sometimes aren't aware of them. However, to be fair, this was not one of the requirements our implementation team defined, and when we inquired Visual Lease informed us they are already working on implementing workflow - so this is a very mild complaint.
Reason for choosing Visual Lease
Our primary factor in selecting Visual Lease over its competitors was its strong support of GASB 87 compliance, both in terms of the software's functionality and the personal guidance available from VL's implementation specialists. We also liked the fact that Visual Lease didn't de-prioritize either financial compliance or operational support in favor of the other trait; VL assigns equal weight to both in the design of their application.
Geremie
Business Supplies and Equipment, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed February 2022
Visual Lease
Ease of use, organization of leases, automated monthly entries
CONSRequired updates for complex situations as they were not available in the out-of-box system --- that said, updates were released for all users of the platform
Vendor Response
Hello Geremie! Thank you for taking the time to provide Visual Lease feedback. We're happy to hear that you have found success with our product. It sounds like you were able to get the updates you needed to get the most out of our software, I'm happy we were able to help! Please reach out to your Account Manager or Erin at emccrann@visuallease.com with any further questions or feedback.
Replied April 2022
Ray
Security and Investigations, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2020
New Visual Lease User
We have enough leases to justify a software solution versus sticking with Excel. The process starting with demonstrations, through contract discussions and negotiation, to implementation to go-live, were generally smooth. The implementation was simple and was managed in such an excellent way, we were able to go-live two weeks earlier than expected. Customer success is quick to respond to questions. Although we don't always like the responses where the system does not handle a particular situation, we are pleased with the professionalism and care taken to respond.
PROSThe software is very straightforward and easy to use. This solution allows us to stay organized and provides us the platform to be in compliance with ASC 842 Leases. In addition to this we were able to provide our auditors access to read-only documents and calculations and the audit was significantly smoother because of this capability.
CONSThere are some challenges to disposals/terminations of agreements. Improvements are needed to manage the entire life cycle of a leased asset, especially when it comes to accounting and compliance with the new lease standard.
Reason for choosing Visual Lease
Perceived ease of use and costs
Vendor Response
Hi Ray! Many thanks for taking the time to share your feedback. It is much appreciated. Our Product Team would love to speak with you further re: your needs around life cycle management and how we can simplify that process. We will be in touch to follow up with you shortly! -Andrea - Manager, Product at Visual Lease
Replied June 2020
Kimberly
Law Practice, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2022
Easy to use for real estate attorneys
Excellent. My client isn't very organized in any other aspect except their leases - all thanks to Visual Lease!
PROSVisual Lease is easy to use to review and confirm any information about a lease in one place - address, landlord, important dates, all the related documents, and even common names that my client uses to identify the lease internally.
CONSI had a hard time (and still do) with the report feature. After a couple of years, I accidentally figured out what I needed. Before that, I had the administrator run reports.
Vendor Response
Hi Kimberly! Thanks for taking the time to provide feedback on Visual Lease. We're so happy to hear that you are having a great experience with us and that we're helping your clients stay organized! We have lots of on-demand training resources to help you get up to speed, and our support team is here to help any time. Don't hesitate to reach out to our team at support@visuallease.com if you need help navigating our reports or any other feature in the future.
Replied April 2022
Justin
Internet, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Visual Lease is great!
The social media-esque nature of the software is great because many participants can come in here and track what is going on globally in our office portfolio.
CONSEverything was seamless -- especially for the capacity in which Visual Lease was designed for.
Vendor Response
Hi Justin! Thanks for taking the time to share your experience with us. What makes your day-to-day easier is the driving force behind all decisions that we make related to our software and services. If you have any additional thoughts or feedback, we'd love to hear it! Please feel free to reach out to Erin at emccrann@visuallease.com.
Replied April 2022
Wendy
Medical Practice, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2020
Exceptional Product
Reporting was a huge issue with our previous system. That problem has been solved with the fantastic functionality and ease of use. We can add as many users as we want or need and anyone can generate a report from the system to meet their needs. Our lease information can now be shared throughout the company wherever it is needed.
PROSFor me, the best feature of Visual Lease is the report generation. It is so user friendly! There is no point in maintaining a database of information if you are not able to access that information by clicking a few keys! You can literally create a report with any data points from the system in minutes. It has changed the way we do our jobs.
CONSI can't think of a single thing I would change.
Reason for choosing Visual Lease
Functionality and price. We're a small company with under 100 leases so the system was well suited to our needs and budget.
Reasons for switching to Visual Lease
The previous system could not meet our reporting needs or future financial reporting requirements.
Anonymous
5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed March 2022
It's Okay
The interface is easy to follow and it's not a difficult program to learn/navigate.
CONSThe reporting is lacking in capability, ease of use, and reliability.
Vendor Response
Thanks you for taking the time to share your feedback. You'll be pleased to hear that we're working on improvements to our reporting engine to make our reports more powerful, flexible, and intuitive, and we've already released several updates this year to make our reports even more reliable. If you're open to it, I'd love to set up some time to learn more about how we can improve, and integrate your feedback into our plans.I look forward to connecting -Dale Price, Product Portfolio Director
Replied April 2022
Karen
Logistics and Supply Chain, 5,001-10,000 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed May 2020
first lease admin & accounting software for the company
positive experience with sales during request for proposal, very knowledgeable and patient implementation team led by [SENSITIVE CONTENT HIDDEN] allowing us to complete implementation on time, some hiccups with trying to have more customised info built into the accounting feed without having to incur additional costs but otherwise have appreciated being put in touch with technical expert [SENSITIVE CONTENT HIDDEN] to understand how the system does or does not accommodate for IFRS 16 specifics
PROSability to apply more than one accounting standard to a lease, ease of running reports and creating ad-hoc rpeorts, clear and easy to follow journal entries and lease amortisation schedules, clean user interface
CONSvery US-centric whereas we are UK company applying IFRS and would like more of the US terminology turned off and more of the IFRS 16 accounting rules evident and labelled as such in the application so that users can make direct correlation to what is in the IFRS rules
Vendor Response
Hi Karen! Thanks so much for sharing your feedback. We would like to learn more about the specifics of how we can improve our lease accounting nomenclature and usability for clients focused on IFRS 16. I will reach out directly to see if you'd be willing to connect with our Product Team. Thanks again for taking the time to share your input. It is much appreciated.
Replied June 2020
Danilo
Retail, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
How Visual Lease simplify the way to run reports
Preparing reports become much easier than before. Nowadays it is not required to communicate with all different departments, which very often they are not based in the same country.
PROSFor the Real Estate prospective the most useful feature is the report field. It is very useful and easy to use because you can review and check all the info (General and Financial) for all the units.
CONSOverall the system works very well and one of the best feature that Visual Lease offers is the financial reporting. At the moment Visual Lease gives you the possibility to run financial reports with simple steps and various options such as customize by month and year. The additional feature that can be add value on these reports could be if the system automatically gives the amount based on the Lease year for all units despite the fact that they have different Lease periods.
Arun
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2022
Visual lease from a first time user
Ease of use for reporting purposes. Accuracy with several currencies. Easy to add people and manage the listing. Easy to add/modify leases
CONSDuring the 10K reporting, there were issues which were reported to the customer support but we didnt get a timely response and issue made us wary of the deadlines.
Vendor Response
Hi Arun! Thanks for taking the time to give us feedback. We're glad to hear you're finding efficiencies through reporting with VL. We do have a record of your support case in late January. Unfortunately, you had discovered a defect that we were actively working on, and we communicated that to you accordingly. If you would like to discuss this issue further with support, please email emccrann@visuallease.com, and I will arrange that meeting for you.
Replied April 2022
Anonymous
10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT