Staff was great to work with, and the software is user-friendly once you know what you're doing.

Setup took a while to get running smoothly, and there were occasional issues that needed to be ironed out throughout the use of the software. But any issues were fixed quickly

The best part of working with WatchWire is working with the EnergyWatch team. I championed WatchWire within my company and the EnergyWatch team always provided me with the right data at the right time to help me sell WatchWire internally.

The comprehensiveness of the software is what impresses me the most. I led the team that helped choose WatchWire and now we are rolling it out to several parts of our organization and even to some of our direct customers and suppliers. Another great part of the platform is the 'tentacle' it has into various sustainability databases, accounting systems, and metering devices.

My company is in the electrical system manufacturing business, so power quality data is important to us. I'd like to see the WatchWire platform evolve with more power-related data sets, such as current, voltage, etc.

Benchmarking tools, M&V portal for analyzing savings

Difficult to navigate different utility sites, splice data for multiple sites

Watchwire rocks!

Watchwire is an outstanding all-around energy management software. The tool is extremely intuitive to use and well organized, but doesn't skimp on advanced functionality in any way including data APIs, efficiency/renewable project M&V, budgeting, and bill simulation.

I don't have any complaints about EnergyWatch!

With this platform I was able to lead the team with all management of energy in my organisation

The future available with Bill database and audit please helpful in sophisticated way. To maintain the team this platform has helped in in a major role for my organisation. Energy management can be done very easily

The interface is quite complex to navigate different sites or multiple sites. Power related data sets can be added to this platform

We view our company as a big family. WatchWire treats us very similarly. From the first call, through the sales portion, and through implementation and beyond, we have been treated with respect and our opinions and preferences have been valued. We feel included in the process, and WatchWire has always worked with us and where we are as an organization. Their people make the company and their products better.

Because our data is uploaded and organized so well by WatchWire, we are able to create custom KPIs and utilize integrations to effectively and efficiently monitor, alert, and report on energy consumption.

Some of the provided reports are not as intuitive as preferred.

Fantastic experience. The team not only helps with our needs but offers consulting on areas outside of their scope. Without this service an additional head count would be required to manage the program. And we would have to obtain a separate software.

Watchwire provides invoice collection, invoice management, strategy consulting and analytic provider of utilities data for services throughout the USA and Canada. Implementation was managed by the Energy Watch team. It was turn key and exceptional. Online portal is excellent. It has increased our teams credibility with internal business partners.

The software has met all of our needs.

We had a very positive experience working with the Energy Watch team during the implementation phase. The team is still very engaged and available to help us with questions and training.

The WatchWire platform has reduced our data entry in both our AP system and the spreadsheets we previously used to track energy consumption and rates. A scheduled file transfer to our ERP facilitates our payment processing. The reporting capabilities are robust and give us more timely and useful information.

Integration was smooth. To date, the product is meeting our expectations.

The customer service with WatchWire has been stellar. The team has been very helpful with personalized requests and items specific to our portfolio. The Energy Watch staff has even met with our external data verifiers and helped with additional requests and they’ve gone above and beyond.

This software is easy to use, the added functionality of the different kinds of on-demand reporting is helpful. The financial data that WatchWire gathers is helpful to understand more about property operations and areas of improvement. The user friendly aspects that I like are being able to make manual changes in the platform and approving any invoices that didn’t pass audits. It’s very helpful to be able to sync to ENERGY STAR Portfolio Manager on demand.

I wish there were more options for calendarization on the many reports. It would also be helpful to have a normalization option based on the building occupants once they’ve been entered into WatchWire as a KPI.

Customizable to our size and needs. Platform performs as advertised. Saved us time and money!

As of now we are happy with the platform, however, I will circle back if something comes up that I think would be relevant.

Professional implementation team that was willing to accommodate our requirements. Ability to integrate with many data sources. Provides AI based metrics for managing emissions.

Visualization layer is outdated and could benefit from a modern toolset.

Financial and Management tool for all Utilities within the portfolio

The detailed and historic information available for all Utilities for the entire portfolio, the ease of navigating the database and reporting capabilities are invaluable.

Helped us to improve our data overview. Saved us $60,000 in the first year. we love the team behind the system

The minor part was integrating the system with other systems, but it's just at the start; after it, it is easier.

Offers a variety of ways to sort and review pertinent data and the data base is fairly extensive and goes back several years. Reports are easy to read and the data is accurate.

I sometimes forget where to go or what to do to prepare certain reports. Maybe it's me or maybe there are multiple steps that aren't so obvious.

Best customer service I’ve ever received

Software is simple, informative and intuitive. The customer service with it is also very impressive.

Not great on a cellphone, but otherwise literally zero complaints