Acuity Scheduling vs Neko

RATING:

4.8

(5590)

Acuity Scheduling has 5590 reviews and a rating of 4.78 / 5 stars vs Neko which has 14 reviews and a rating of 4.29 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (5590)
4.3 (14)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 17, 2024
June 2, 2020
Pros/Cons
  • Pros

  • The reminder system works awesome, it integrates well with my google calendar, and it's just the best for my business.
  • Super easy to use for me and my clients. Everyone has been super impressed with how easy it is to use.
  • Cons

  • Wish I could do text reminders, even at the lowest plan. Emails sometimes tend to get lost or ignored.
  • When a patient cancels, there is only one alert and completely disappears from the calendar without warning.
Read all user reviews
  • Pros

  • Of recent, the information about Corona Virus and keeping up to date with the worlds changes through the challenges of operating a business. The online help chat with quick turn around response.
  • I love the layout and how easy Neko is to use. It is so customisable if you want it to be or you can use it for basic needs too.
  • Cons

  • Sometimes I find I've entered the wrong curreny and can't change the sale without cancelling transaction and starting again.
  • Doesnt notify you when running out of credit therefore stops sending reminder texts to clients with no notification. Doesnt alert you if client replies to a text other than Yes or No.
Read all user reviews
Pricing Range
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2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos