Booxi

RATING:

4.7

(53)

About Booxi

Appointment scheduling software built for Enterprise. Booxi is used to manage individual appointments or group events at scale. Use cases include scheduling consultations, workshops, pickups or returns, and many more. Our technology is trusted by leading retailers for its ease of use and extremely robust feature set. Booxi available in 80 countries and 16 languages, can be deployed in a matter of days and integrates with Salesforce, Adobe, Sendgrid, and many more.

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Booxi Pricing

Starting at 20$/month per user

Starting price: 

$20.00 per month

Free trial: 

Available

Free version: 

Not Available

booxi Landing page
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Booxi Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Booxi

1 - 5 of 53 Reviews

User Profile

EDUARDO

Verified reviewer

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2020

Very complete web and mobile application that optimizes the management of beauty salons.

We have been able to verify significant changes since the implementation of this program, we used it for 4 years and helped us with the digital systematization of customers, so we could create a database of our customers, make digital promotions and organize our agenda more effectively, as well as increase the productivity of the beauty salon thanks to the optimization of planning and programming of resources, staff, and facilities. Booxi has become the cornerstone of the business evolution of our business, managing to consolidate and expand in our franchise projects, in addition to ensuring greater satisfaction and quality of care with customers, we are pleasantly satisfied with the functions provided by this automatic program, has been a great help and has taught us a lot about the management of beauty salons.

PROS

Booxi a very robust and complete web and mobile application as it has many integrated automated functions, such as: Sending confirmations and automatic reminders by e-mail and text message, appointment booking management, facility planning, as well as personnel. It also includes mobile applications, digital marketing, online payments, customer retention, in addition to real-time programming so it is a tool that will greatly facilitate and improve the management of your business. On the other hand, it has a very friendly interface, being very easy to configure, navigate and use, both for us users and for our customers through the mobile application.

CONS

It is necessary for the development of an inventory function to complement this program. On the other hand, offers an excellent digital marketing function, but only links or integrates with Facebook, it would be convenient to integrate promotional campaigns through Instagram, as it is currently the most used social network and with this, we can reach more future customers and therefore increase our customer portfolio.

Rachel

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

booxi changed my life and now I couldn't do with out it!

It changes my life, as I don't have to worry about the scheduling aspect anymore, and I don't waste my evenings on the phone to remind my customers about their appointment, as booxi automatically send reminders.

PROS

Since I started using booxi I saved a lot of time because before, as we are 9 members in the team, I sent all the emails by hand, one by one, I spent a lot of time on the phone, and so I had a lot of time spent managing appointments booking and managing the team's schedules. I switched from something totally manual to something where everything is automatically done,the emails are sent automatically and when I enter the name of a customer everything appears immediately: their number, their email address In addition my customers know they can go on our website to book their appointment, even outside of our business hours, it's very simple for them. And they all told us that they like our system: they like being able to see directly the availabilities, the fact they don't need to create a user account, and therefore not having to remember a password. Before I used to manage all this at home at night, now I don't have to do it anymore and I can enjoy my evenings with my family. What I like the most about booxi are the reminder messages with all the information automatically send to all my customers, and being able to see, at a glance, all my client information for appointments of the day.

CONS

It would be great to be able to access the resources feature directly from the mobile app, which is only available from the web version today.

Brandon

Retail, 2-10 employees

Used weekly for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2024

Can be repalced with a pen an paper.

Poor, The product doesn't solve any issue that anyone providing rentals actually requires, the paid reviews on this application are really telling since they don't actually have any functional application for rentals yet have over 50 5 star reviews.

PROS

Nothing, Booxi is a professional middle man of an application, I can't seem to find anyone on their team that can tell me specifically what booxi does other than outline all of their partners you need to work with.

CONS

Everything, Booxi can be replaced with a pen and a pad of paper. Since the credit card processing and sales are linked to Stripe and Lightspeed booxi simply offers a calendar app that costs 150$ a month.

Reason for choosing Booxi

it was recommended to us by our POS retailer, to say it was a poor suggestion is an understatement.

Noah

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2020

Good solution for repair and service businesses

Overall though - a fantastic bit of cloud based 'software as service' that does exactly what it says on the tin. Highly recommended

PROS

The best features are the auto reminders for clients with bookings, the booking confirmation emails and the really clean and simple end user booking system. Also has good API integrations so you can plug in to many websites simply and easily. We're a bicycle shop and do a lot of repairs and all of our bookings have been managed through Booxi for several years. It also integrates with our POS so we can import booking data from their fairly easily. Overall a great service with a high degree customisation available and easy to brand integrate.

CONS

The only criticism I could level is that the drag and drop functionality doesn't work well in the browser window. It's really not practical to move appointments around this way - you have to edit it by setting the date and time manually when it would be a lot quicker to drag and drop. For our purposes, it would also be good to have a way to set multiple bookings for the same schedule at the same time, in a way that doesn't crowd up the booking slot visually. If you put 3-5 booking in for the same staff member at the same time, it squashes everything up and you can't see the details of the client easily without opening each one. This is just because we always require that clients bring their bikes to us in the morning for a day booking, so need them all to drop off between certain hours.

Sandra

Alternative Medicine, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2020

Booxi Supports Local Small Business During COVID-19

Excellent. The customer service is amazing. Someone ALWAYS gets back to me within 24 hours.

PROS

Customizable (although there are limits). Reminders that my clients get and a thank you follow ups after a session. That clients can book on their own time and leisure.

CONS

I'd like my branding to show more not "Green - Booxi" . I would like to insert my social media feeds and buttons where people can sign up. Basically what I am saying; if I could i would use your platform as my official website I would if you had blogging capacities, social media link capacities ("follow me" capabilities) etc. I am not sure if you have the ability to receive payments (I am aware that I can link up with squareup.com but I have not gone that route yet).

Reason for choosing Booxi

I like to support local businesses> Booxi paid it forward to my massage business by waiving my subscription fee for 2-3 months AND allowing me to experiment with the group booking system (as I experimented with online courses while my in-studio services were on hold and I got back on my two feet).