--- title: "Mariana Tek Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Mariana Tek. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Mariana Tek is a good fit for you!" source_url: "https://www.softwareadvice.com/calendar-app/mariana-tek-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Yoga Studio Software](https://www.softwareadvice.com/yoga-studio/) / [Mariana Tek](https://www.softwareadvice.com/calendar-app/mariana-tek-profile/) / Mariana Tek Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/calendar-app/mariana-tek-profile/) Reviews [Alternatives](https://www.softwareadvice.com/calendar-app/mariana-tek-profile/alternatives/) # Mariana Tek User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 98 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.1/5 - Value for money: 4.2/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 65 reviews (66%) - 4 stars: 17 reviews (17%) - 3 stars: 6 reviews (6%) - 2 stars: 2 reviews (2%) - 1 star: 8 reviews (8%) ### Most mentioned pros - I especially value the backend data and reporting—it gives us real insight into conversion, retention, and overall business performance, which is huge for making informed decisions. - The booking system is clean and intuitive for both staff and clients, and it’s made managing class schedules, memberships, and attendance much more efficient. - It supports a high-end studio environment while giving us the tools we need to operate efficiently and track growth. As we continue to scale, we’re excited about its potential and would love to see continued improvements in flexibility and operational ease. ### Most mentioned cons - One thing that we struggle with is that features are not fully customizable to specific business models - we wish there was more flexibility. - There have also been occasional issues with iPad connectivity when completing agreements, which can slow down operations in the moment. - My only disappointment, which I believe was just fixed, was not being able to make certain fields mandatory when a new member onboards ex. ## Mariana Tek customer reviews Showing reviews 1-25 of 98 (page 1). ### Take a look at what Mariana Tek is offering. - Overall rating: 4/5 - Reviewer: Amy Taylor S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. If Mariana Tek was more affordable I would have stayed with the company. I was very happy with the overall experience. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The onboarding team was fantastic. I felt confident using the software and teaching it to my staff. I loved having an APP for my studio without sharing it with my competitors. #### Cons It was expensive. The software was a little complicated on some settings. A few staff members needed extra time and support to use it. #### Reasons for switching to Mariana Tek The Mindbody APP was filled with my competitors' offerings. There were too many large franchises that could offer promos on the APP. Mindybody wanted my business to pay for adds and promos in addition to my months fees. #### Vendor response We're pleased to learn that you enjoyed the onboarding process and felt supported throughout your journey with our software. Thank you, Amy, for sharing your experience with Mariana Tek! Replied November 2024 --- ### Mariana Tek offers the best in the industry - Overall rating: 5/5 - Reviewer: Mike B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've been using Mariana Tek for 3 years and just renewed with them. They are the best in the industry. Yes, they are expensive. But I think they're worth it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Mariana Tek's software is really, really good. From a business operations standpoint, the flow is logical and efficient. From a user's standpoint, the product is beautiful and easy to use. They offer everything that you would need when running a fitness studio. Mariana's customer service is strong and their knowledge database is robust. #### Cons It seems like Mariana Tek has taken the approach of acquiring companies to expand their offering rather than developing from within. And a lot of these offerings come at an extra cost. $80 per studio location per month for one thing. $100 per studio location per month for another. And that's on top of a price that is already the most expensive among their competitors. #### Reasons for switching to Mariana Tek Zingfit was in the process of acquiring so many other small companies and the platform was becoming a mess. We were hoping for something cleaner and easier to use. #### Vendor response Thank you so much for your detailed feedback and continued support over the past three years. We truly appreciate your insights and are committed to providing the best experience possible for your fitness studio. Replied July 2025 --- ### MarianaTek has improved greatly! - Overall rating: 3/5 - Reviewer: Steve Y. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience is way better than MBO, but there are several key parts that need to be fixed. Creating classes is the most important #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great customer user interface. Continued improvement of the product #### Cons Creating an account is a painful experience. Need to be able to push price increases including taxes through better. Communication to 3rd party products needs work. #### Reasons for choosing Mariana Tek Way better client onboarding experience. #### Reasons for switching to Mariana Tek MBO has the worst functionality possible. They never made improvements to the product #### Vendor response At Mariana Tek, we are always working to improve and continuously update our features! We appreciate your feedback on the account creation process and communication with third-party products, as these are areas we're actively enhancing. Thank you, Steve, for sharing your insights! Replied November 2024 --- ### Highly Recommend Mariana Tek- From A Long Time User - Overall rating: 5/5 - Reviewer: Erika S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience has been incredible, The product works really well and there are always improvements and updates being worked on. Response time for support is short when it is needed and there is a lot of detailed reporting. Every person from the team that I have had to interact with is always helpful and kind. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very user friendly so training my staff on how to use it is so simple and does not create headaches. It provides very details reports on the back end to get a sense of how the business is performing. There are little outages and it runs smoothly for the customers on the front end and back end for us. The app is so amazing and has helped bring brand awareness and loyalty. #### Cons I with there was a feature where you can send a link for private ride sign up. This would alleviate pain points of getting guests registered for private events. #### Reasons for choosing Mariana Tek The functionality of Mariana Tek was far superior to MindBody #### Vendor response Thank you so much for your thoughtful review! We're thrilled to hear that you find our app user-friendly and that it has made training your staff a breeze. It's great to know that the detailed reports are helping you gauge your business performance effectively. We appreciate your feedback regarding the private ride sign-up feature; it's insights like yours that help us improve and enhance our services. We're committed to continuous updates and improvements, and we're glad to hear that our support team has been helpful and responsive. Replied June 2025 --- ### From Mindbody to Mariana - Overall rating: 4/5 - Reviewer: Carly M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been positive. I much prefer MT to Mindbody, but I do wish some of the missing functions could be solved for. Its so much more user friendly than Mindbody but Mindbody provided opportunities for greater automations IMO. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the user friendly nature! It's easy for both my staff and myself to utilize. I like how easy it is to manage memberships as well. #### Cons I don't like some of the functionality. I wish mass texting was available for announcements. I think its lacking in class package reminders, automations, and in the sometimes clunky nature of xplor connection. #### Reasons for choosing Mariana Tek Mindbody is outdated to say the least!! It is clunky and old. #### Vendor response Thank you for your feedback! We're glad you find Mariana Tek user-friendly and easy to manage. We appreciate your suggestions - your input helps us improve. Thanks again!  Replied September 2025 --- ### Mariana Tek is the BEST fitness studio platform in the market! - Overall rating: 5/5 - Reviewer: Marisol G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, our experience with Mariana Tek has been fantastic. It has helped us grow and manage our studio more efficiently, allowing us to focus on delivering an exceptional client experience. The platform continues to evolve, and we appreciate the team's commitment to improving and supporting their partners. I would rate Mariana Tek highly for its intuitive design, reliability, and seamless integration with our studio operations. It has significantly improved our booking experience and backend management, making it an essential tool for our business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mariana Tek’s user-friendly interface and automation features make it easy for both our team and clients to navigate. The reporting and analytics tools provide valuable insights, and the integration with other platforms helps streamline our workflow. Plus, the customer support team is always responsive and helpful. #### Cons While the platform is robust, there are occasional customization options could be expanded to better fit unique studio needs like creating tags, adding multiple items into a membership/ product offerings, and additional gamification options. #### Reasons for switching to Mariana Tek Mindbody is not user friendly and lacked modernity #### Vendor response Thank you for such a detailed and positive review! We’re thrilled to hear how Mariana Tek has helped streamline your operations and enhance both client and team experiences. It’s great to know the platform has been an essential tool for your studio’s growth and success. Replied April 2025 --- ### 100% Recommended | Premium Fitness Management Software - Overall rating: 5/5 - Reviewer: Connor B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall smooth, easy on-boarding, good customer service, consistently good user experience front and back end. Overall Great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Front-end ease of use for our customers. Just such a smooth customer experience compared to other big providers like Mindbody. #### Cons I'd love a membership details data pull by day ability. #### Reasons for choosing Mariana Tek Front-end user experience was so easy, clean. #### Vendor response Thank you so much for this incredible review! We’re thrilled to hear that you’ve had such a smooth experience with Mariana Tek, from onboarding to front-end usability for your customers—it’s everything we strive for. Knowing we’ve stood out compared to other platforms and helped simplify your studio’s operations means the world to us. We also appreciate your feedback on adding a membership details data pull by day—that’s exactly the kind of insight that helps us continue to grow and improve. We’re so grateful to have you as part of the MT community and for your recommendation. Here’s to continued success together! Replied March 2025 --- ### A Must-Have for Studios - Overall rating: 5/5 - Reviewer: Izzy C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mariana Tek makes running our studio so much easier! The system is smooth, easy to use, and the support team is always there when we need them. Highly recommend! #### Cons So far, we have not experienced any significant drawbacks. The platform has been reliable and met our expectations. #### Vendor response Thank you for the recommendation! We’re so glad to hear that Mariana Tek has made running your studio easier and that the platform has been smooth and reliable for your team. Our support team will be happy to hear your feedback as well. We appreciate you being part of the Mariana Tek community! Replied March 2026 --- ### An awesome platform - Overall rating: 5/5 - Reviewer: ashley A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Mariana Tek has been great! I would recommend it to a friend with a gym for sure! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I really enjoy and often share with others how user friendly it is. It’s feels like I’m just navigating around my iPhone easily. #### Cons The thing I like least abo it Mariana Tek is Brandbot. It’s the opposite of user friendly and intuitive. #### Vendor response Thank you for the review! We're thrilled you find Mariana Tek user-friendly and easy to navigate. We appreciate your feedback about and will work towards making improvements! Replied September 2025 --- ### Smooth sailing! - Overall rating: 5/5 - Reviewer: Ashton S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the AI chat tool within Xplor - it makes working within the program smoother! Booking is also very easy for clients and for instructors and stuff to modify on the go. The app is really helpful! #### Cons Some of the features within Xplor aren’t the easiest to use, and the email design is limited. Sometimes when check-in occurs on a mobile device, the app reloads and wipes the checked in clients, so they are marked incorrectly. #### Vendor response Thank you for sharing your review! We're happy you enjoy the AI chat tool and the ease of booking in Mariana Tek. We appreciate your feedback on feature usability and email design - your insights help us improve the experience! Replied September 2025 --- ### Highly Recommend Mariana Tek! - Overall rating: 5/5 - Reviewer: Justine V. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience with Mariana Tek has been great. I use it myself everyday and have several consulting clients on the software as well. The software is intuitive on both the studio owner and client interfaces and #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the Mariana Tek client interface the most. It's intuitive and easy for clients to make purchases and book classes in a frictionless manner which ultimately results in more sales for studio owners. I've watched numerous studio owners increase revenues just from a change to Mariana Tek alone. #### Cons Like any software, Mariana Tek is not perfect, but I've never seen a company that is more committed to delivering solutions to customer issues. Mariana Tek's product roadmap is a brilliant way in which they continuously keep a pulse on what their customers need and are asking for. The automatic waitlist was an issue for many, but it was resolved once Mariana Tek added waitlist text notifications. #### Reasons for choosing Mariana Tek Mariana Tek had everything we needed and most importantly had a sleek client interface that made booking and purchasing more seamless. #### Reasons for switching to Mariana Tek Mindbody had a lot of outages and much of the software never functioned properly. There was also a lack of key features which resulted in us having to spend more money with a third party to get what we needed. At one point we were paying $1,000/month just with Mindbody for one studio and none of the extra add-ons (MBO Ultimate, Branded App, Messenger AI, Marketing Suite, etc) functioned as promised. Not only that but customer service was terrible as well. #### Vendor response We truly appreciate your feedback, Justine! Thank you for the support and we value your insights on our commitment to solving issues and are glad to support you and your consulting clients! Replied November 2024 --- ### Great booking software and support! - Overall rating: 5/5 - Reviewer: Abby H. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Ten out of ten for product and customer service/support #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The booking software, marketing suite and App are amazing. I am able to stay on top of my yoga studio's operations, sales and marketing and membership. Customers love the app and say its really intuitive and easy to use. Support team are amazing always able to answer even what I sometimes consider silly questions. All in all a brilliant booking system that works so well for my business. #### Cons There are a few transactional messages I would like, such as emailing instructors they have a class coming up. But nothing else is missing! #### Reasons for choosing Mariana Tek It provides all the features I needed integrated #### Vendor response We're thrilled to hear that you find our booking software, marketing suite, and app amazing for managing your yoga studio! It's fantastic that your customers love the app and that our support team has been helpful. We appreciate your suggestion for additional transactional messages and will keep it in mind as we continue to improve. Thank you, Abby, for your wonderful feedback! Replied November 2024 --- ### DO NOT SWITCH FROM MINDBODY - Overall rating: 2/5 - Reviewer: Ashton V. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered I wish we never did it- I have talked to many studio owners that feel the same way. This is just an undeveloped software that over promises-- EVERYTHING IS MORE DIFFICULT ON THIS SOFTWARE- my daily nightmare #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros The only good feature about this software is the customer app #### Cons 1. First of all- its a bate and switch- over promise under deliver 2. Make you pay thousands to have this software set up 3. No waiver capability without brandbot 4. No easy check in app-- you have to get clients to type out their whole email 5. No business app 6. Auto Emails not customizable without you knowing HTML coding 7. No customer service- you have to email anytime there is a problem and there are tons 8. You have to pay another monthly fee to mandrel 9. Your app fee is separate apple vs android 10. No way to get reports auto emailed 11. Classpass, gympass have to get people to "convert" - doesn't automatically just integrate 12. All emails come in unsubscribed when you convert from mind body which is a total nightmare 13. Sales reports are terribly hard to read 14. No contract feature for memberships 15. Only works on chrome- not mobile friendly 16. Intro offers have a bizarre set up which also make it to where it can be bought more than once 17. No livestream or VOD feature built in- have to pay for another service 18. Does not sync with Shopify #### Reasons for switching to Mariana Tek I thought it would be better as so many studios have made the switch, only to realize, people make the switch and feel stuck- wish I would of listened to other owners who told me not too --- ### Absolutely horrendous software - Overall rating: 1/5 - Reviewer: Brandon L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered Just the general way the software was written and functions is very limiting - some things that should be simple to do or fix are not able to be done without some extensive, janky workaround. Just very poorly written and designed software. Also just a terrible company to do business with. We’ve had issues with them consistently over the last 3 years and they are just not friendly - in fact they are off-putting and will threaten you if you bring up any of these issues to them or do something they don’t like. When you add up the cost of Mariana Tek and all the additional platforms that you need for your stack to work properly (MT, Brandbot, bitlancer, Mandrill, etc). It comes out to being up to twice of the costs of the alternatives. And it is not twice as good, in fact it is an inferior product to all the others. I would choose any other option over MAriana Tek. Please do not make the mistake of signing up with them, you will be much better off, happier, less stressed, and less annoyed if you choose something else. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The only thing good about Mariana Tek is the client app. #### Cons Support is terrible - its basically email in a chat interface - no live chat or phone support. They take forever to respond and are gone on weekends. Something that would take a 5 minute phone call to fix ends up taking days or even weeks to solve. Support staff doesn’t know what they are talking about - all they do is direct to the help articles. They don’t actually do anything for you or go the extra step to make sure that you problem is fully solved 3 year initial contract, then it renews every year for a year at a time - really scummy practice to lock clients in for a year at a time Requires third party Mailchimp/Mandrill to sent basic transactional emails (reservation confirmed, cancelled, etc) which is insane, no other software requires that and has the basic emails built in Transactional email are required to be built using HTML - which is most likely going to require hiring someone who knows HTML. No simple drag and drop builders like every other platform Doesn’t calculate instructor pay - requires either you to export multiple reports to then plug into their janky excel spreadsheet or a third party platform at additional cost to calculate your instructor pay API is terrible - every other software they integrate with has data issues due to their API. If you need to access it on the mobile, the business app is limited to viewing sales and class schedule information. To make any actual changes you need to use mobile chrome browser and it is unusably glitchy #### Reasons for switching to Mariana Tek Mindbody is outdated so we thought this would be better, but it is not. Clubready, Wellness Living, Glofox, anything is better. #### Vendor response Hi Brandon, thank you for your feedback. We appreciate you taking the time to share your thoughts with us. We would love to help you directly with some of these concerns. You can contact us at support@marianatek.com. We look forward to hearing from you! Replied September 2024 --- ### ZingFit is good for Cycling Studios - Overall rating: 4/5 - Reviewer: Diana P. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered I was contacted by a rep regarding iFrame, but I haven’t been introduced to it. I need to have access and learn how to design our pages on ZingFit. Processing work orders they require page design has taken over 3 months. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ability to sync to other applications, making possible to track fitness performance. The reports that make possible to analyze demographics and make important decisions based on usage. #### Cons I wish there was a ZingFit app that was widely used among the fitness enthusiasts to find fitness studios (as Mindbody does). #### Reasons for choosing Mariana Tek The reports that are available on ZingFit. The ability to sync with Spivi for fitness performance tracking. #### Vendor response Hi Diana, Thanks for your feedback! We are passionate about working with cycling studios like yours to create customized workflows that help your studio grow, and in turn fuel our growth and the growth of the boutique fitness revolution. With regards to the app, we believe in supporting your brand by keeping your loyal customers focused on you and not distracted by competing studios. This is part of the reason we put your brand first with our seamless scheduling and e-commerce tools. We understand there is a delicate balance between exposure and not diluting your brand on certain aggregator apps. This is why we also support direct integrations with several of the leading fitness class aggregators. Thanks again for your valuable feedback, and please don't hesitate to reach out if have any follow up questions! Thanks, The zingfit Team Replied August 2019 --- ### No customer support for major issues - Overall rating: 1/5 - Reviewer: Vincent A. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered I realize we are just a number to Zingfit. There is nothing personal or responsive about their customer service. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I like the customization options. They seemed like a friendly company during the sales process. #### Cons The customer support is lacking. Software is glitchy and resolutions take a long time. Despite ZingFit noting follow up for issues should take place within 6 hours, we have had no responses or resolutions for over 48 hours. Glitches are not little but major - like customers not able to make purchases and locations completely missing from the scheduling page. #### Reasons for choosing Mariana Tek The software looked like it would be easy to use. We liked the ability to brand the software interface with our website. --- ### Love Mariana Tek! - Overall rating: 5/5 - Reviewer: Megan H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love working with the Mariana Tek team. Since they are a smaller company, their focus is on customer service and you can tell. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mariana Tek is very user friendly for our staff and customers! #### Cons I wish they had sub request and reminder emails for instructors, text message notifications for customers, you could extend a membership without contacting support, and you can grace cancel someone after they have already cancelled themselves. There's a few things that MindBody has the capability to do that Mariana Tek does not. Overall, Mariana Tek is a lot easier to use with better features. There are just a few things I'd love changed. #### Reasons for choosing Mariana Tek Better reviews from peers. #### Reasons for switching to Mariana Tek I liked some of the functions Mariana Tek had instead of MindBody. --- ### Easy, fun interface - Overall rating: 5/5 - Reviewer: Jessica S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Ease of use, love the dashboard feature that tallies how many classes taught and minutes spent teaching. Great for sharing stats on social media! #### Cons Sometimes I get logged out of the app automatically and it makes clocking in and clocking out confusing. #### Vendor response Thank you for sharing your experience! We're glad you find the dashboard feature helpful for tracking your teaching stats and sharing them. We appreciate your feedback about the app logout issue and are continuously working to improve the user experience Replied July 2025 --- ### What a Game Changer! - Overall rating: 5/5 - Reviewer: Henry W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been a game-changer for our studio! To be honest with you, we've tried other services and we've always ended up falling short with them because they haven't been able to give us all of our needs. Thanks MT! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How customizable it is to my business. Whatever new features I want to add for my clientele, I know MT is there to support me. #### Cons Like any membership-facing software, there was a learning curve, but the onboarding/implementation team really helped me and my team get familiar with the software. #### Vendor response Thank you so much for your kind words and thoughtful feedback! We’re thrilled to hear that Mariana Tek has been a game-changer for your studio and that our customization options and support have made a difference. We’re grateful to have you as part of our community! Replied March 2025 --- ### Poor App UX (Questionable Site Representation) - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered I don't think we would have switched had we anticipated all these issues. Now that we're here, not sure it makes sense to go back just yet. I am really hoping that there will be improvements to the app UX, fast. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Ease of use on backend on a desktop More flexibility in customization Nice website integration Referrals and rewards built in, tiered membership options Knowledgable and nice customer service #### Cons The App interface is truly subpar. I feel that it was misrepresented on the site, where clients like Rumble and 1Rebel are listed - but those companies actually had their own app designed. I'm not sure what business doesn't consider their app a key feature of their business; our clients live on the app. It is also not truly an app in function - it is the mobile site wrap, put into it's own app. This comes across quite clearly as far as the UX (we have had endless complaints and requests to switch back to our old app; we primarily haven't for a very specific reason regarding booking window) in addition to the general aesthetic being unpleasant. Customer service is very knowledgable but there can be a longgg wait to hear back from them, particularly if you reach out later in the day on Friday (even during work hours). They do not work over the weekend. The team is small. Getting on a call with them can be a few days out. There is no admin app, which was a major downgrade from MBO, but something I would overlook if the customer experience was better. #### Vendor response We appreciate the feedback on our branded app. We are always collecting customer feedback to enhance our product. We love it when our customers (and even the competition) push us to be betterwe are taking on the fitness scheduling software industry and providing a far superior platform. That said we can always do better! With regard to our branded app, it's worth checking out some examples of our app in iOS (https://apps.apple.com/us/app/hiitrebel/id1463633944) and Android (https://play.google.com/store/apps/details?id=com.zingfit.HIITREBEL). We always like to explain to our customers that zingfit's app is currently 3x less expensive than our competition and provides exceptional value for money given the branding and functionality that it provides! Thank you again for your feedback! Replied August 2019 --- ### Love growing our business with Mariana Tek. - Overall rating: 5/5 - Reviewer: Andrew P. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Clear, concise, ease of use, uncluttered by too many "work arounds". #### Cons There are times when using the software is slow which can be very frustrating in times where we are extremely busy at class sign in. #### Vendor response Hey Andrew - thank you so much for your 5-star review. We're thrilled to hear you love growing your business with us. We feel the exact same way. Thank you for being our partner! Replied September 2024 --- ### General Gym Manager Experience with Mariana Tek - Overall rating: 5/5 - Reviewer: Liz L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I would use this for my own personal business if I facilitated group classes in a gym setting. I love it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The simplicity of the program makes it easier to train employees quickly, which is helpful when your business is short staffed. It's also customizable in certain areas that help me run this business more smoothly than other systems I've used. #### Cons My least favorite is not being able to adjust class times easily. I have a lot of classes running 7 days a week, and if I want to change something up on the classes, it can be a challenge to do. #### Vendor response Liz, thank you so much for your 5-star review! We are so happy to be a part of your journey. Thank you for your continued partnership! Replied September 2024 --- ### Great software for fitness studios. - Overall rating: 5/5 - Reviewer: Marisella V. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered As a boutique fitness studio owner, I have used zingFit for 4 years. I originally used a different booking system when I opened my studio and quickly switched to zingFit because it helped bring the professional vibe to my website and booking system I was looking for. As a consultant to other fitness studios, I always recommend zingFit to my clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ease of use of the software. It is pretty self explanatory. My employees quickly learn to navigate the system. There is a great online help section that allows you to find solutions quickly. #### Cons Although I love the online help section, I still like to speak with an actual person. --- ### Great software for our studio! - Overall rating: 5/5 - Reviewer: Tammy S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered I have found all functionalities to work at its best. Like said above, if an issue occurs, I usually call and someone is either able to help or will find the answer for you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This program works with our PIQ system that is linked to our indoor cycle studio. It is easy to use for admins, instructors and clients. The costumer service is fabulous. I have only found to be treated with kindness and always a follow up with any issue we may have had. #### Cons Although there are some difficulties at time, and they provide a help section with frequent questions and answers, not all answers are up to date or give you the best possible solution. I found that calling or sending in a ticket is much faster. --- ### New user experience - Overall rating: 4/5 - Reviewer: Erika B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Amazing onboarding and training. Every question or concern is addressed in a very timely manner. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Better admin and front desk user experience. #### Cons We have seen some technical glitches but the support team is very responsive. #### Reasons for switching to Mariana Tek Not enough tools for customer growth. ## More reviews [Next reviews](https://www.softwareadvice.com/calendar-app/mariana-tek-profile/reviews/?page=2) --- Mariana Tek Reviews, Pros and Cons - 2026 Software Advice