All Replicon Reviews

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Brad

201 - 500 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed June 2022

Replicon makes it easy to log time against multiple projects

User Profile

Daniel

Verified reviewer

Computer Software, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed December 2019

Projects vs finances in a view

We have used the solution for two years. At the beginning feels that it is an application to control the work but when you understand that the solution helps to improve the efficiency in the finance for the projects, with the rationalisation of the resources, all the days add your contribution inside.

PROS

You can impute the hours per project, initiatives, or detailed tasks in these. It depends on the detail of the information added by the administrator in each of these. Is possible to add a detail of the tasks in the box for the hours with a little text. At the end of the week, the information of the hours is sending to the approvers. The users have the possibility to show reports by projects or teams members. Also, is possible to set the hours dedicated for the BAU and projects.

CONS

At the beginning is not much intuitive. The option to show the reports is not easy to find and the information in these is complicated to understand if you don't know how the application is set.

Vendor Response

We really appreciate the time you took to leave such a thoughtful review! We take pride in Replicon's robust, user friendly, efficient and productive solution. We are sorry that you found some aspects of reporting confusing initially. We appreciate you bringing this to our attention, and will work on the feedback provided for you and other clients in the future.

Replied February 2020

Steve

Public Relations and Communications, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

High end project Management Tool

PROS

You can manage time and expenses across multiple projects easily once staff is trained to use.

CONS

Need to customize reports to get the information you need. Sometimes too complex for smaller companies

Marie Josee

Logistics and Supply Chain, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed May 2023

Replicon/Polaris

Good for small businesses who want to track time, expenses and vacations and manage small, non-complex projects. As soon as you talk about managing larger projects with tasks, resource allocations etc., you quickly come to the software's limitation.

PROS

Good software for Time tracking, expenses et timeoff

CONS

Project management, ressource management.All the project management modules that don't talk to each other cause problems in data analysis and management. The lack of flexibility, the impossibility of configuring it to our needs. The lack of customization according to our business policies opens the door to many errors. The way the software is designed to do its own analysis and interpretation of our data causes incongruities in the data, and it's impossible to turn these options off.

Vivian

Information Technology and Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2023

Product Review

PROS

project management, task assignment are good.

CONS

we need more complex reports, it will take more efforts to merge or combine different reports together

Ram

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Replicon Review

PROS

Time and Attend program is very helpful for us and the support is very good

CONS

specifically I do not encounter any problems

Marlon

Retail, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Review of Product

PROS

Track your time, Service, Modularity,

CONS

no cons currently, no cons currently, no cons currently

Tasmia

Computer Software, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

Replicon review

Overall I have a good experience with Replicon

PROS

I like the set up of the timesheet and that there is a calendar integration tool

CONS

Creating customizations is a complicated process with an expense attached to it (ex: changing task names or task types)

Rob

Transportation/Trucking/Railroad, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Replicon Implementation

We are tracking daily hours at the local operational level

PROS

Integration and support team are outstanding and very responsive.

CONS

Time Punching works great with IOS but was a little tough to integrate with Android Tablets

Anna

Construction, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Review

PROS

I like the time-tracking, user set up and the access to Power BI report.

CONS

Replicon does what we need. I don't really have anything that I don't like about Replicon

Lesli

Law Practice, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Replicon review

PROS

Very easy to use and you don't have to save time entered!

CONS

Report creation can be a challenge and I often need help

Curran

Public Policy, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Excellent Service

My experience with Replicon has been great. They worked through transitioning us to their Gen 3 platform and it went great. Their support was able to fix any problems we encountered with implementation. They are extremely patient with getting us set up with a complicated integration project with another service.

PROS

The support team is excellent and always willing to work through any problem and find a solution to your needs.

CONS

Setting up users can be a little complicated.

Reason for choosing Replicon

We already had excellent customer service with Replicon and think their products suite our needs.

Vendor Response

Thank you for your recommendations and for this amazing review. We couldn't be happier to hear that we were able to provide you with the excellent experience we strive to provide all our customers. Our product is extremely user friendly and we are willing to work with you to create that ease. Please do not hesitate to contact us so that we can address your issue in the most suitable manner.

Replied August 2019

Geoffrey

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed April 2017

Useful full-functionality timesheet system

We use the Replicon system to record all time spent by most members of the company. It has a web interface and everyone in the company has a logon. Each department has an admin user who can assign people to projects. Projects can be set up by admins, and users log time against each project. At the end of each week/month every user has to submit their timesheets, and anyone who does not receives an alert that their timesheet is overdue. It is also possible to configure warnings that the deadline is looming, which we find very useful. After submission all users' time is submitted to the relevant project manager/owner, who then approves or rejects the time. Projects can be subdivided into many categories and sub-categories, and each can be marked as billable (or not) and different billing rates can be specified. Admins can allow or deny time entry for their projects and also set time limits, whereby no time can be added to the project after a certain date. All approved time is totalled up by the system and forwarded to the finance team, who can then use the system to prepare bills to send to customers. The Replicon system allows this to be run smoothly and we are very happy with it. The web-based interface means that it is available everywhere and so no one has any excuses to not filling out their time. There is also a facility to manage annual leave but we have not used it so cannot comment on this. Overall I would recommend this system.

PROS

Web interface, granularity of project specification, full workflow from time submission to billing, auto-save when you forget to press save(!)

CONS

For long and complicated timesheets I would like a useful search

Vendor Response

Thank you Geoffrey for taking the time to provide your feedback about Replicon. I'm looking into your query regarding the quick search feature on the timesheets and will get back to you.

Replied April 2017

Anonymous

2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Full-featured and user-friendly timesheet system

Replicon is the best online tool to keep track of company's activities, vacations and projects. I had used it for 3 years in my previous company, and after evaluating many alternatives I chose it again for my current company. You cannot go wrong with Replicon!

PROS

The user interface is very polished and easy to use. Copying taks and/or hours from the previous timesheet is a very helpful functionality. No more excuses for employees complaining that filling timesheet systems take too much time and effort! A lot of customization options for the administrator: Replicon can be completely tailored to company's needs. Powerful reports. SSO and email notifications are extremely useful. Online support is very competent and responsive: all of my requests are always understood and resolved very quickly.

CONS

The administrator interface is a little bit confusing: there are a lot of tabs at many levels, and it's not always clear where to obtain the information needed. Timesheet validation rules are quite limited: they cannot be copied/cloned, so tricky workarounds are needed if multiple timesheet templates are used.

Vendor Response

We are very grateful that you took the time to leave this review. We are thrilled to hear that you find our solution robust and agile, and that our solution has helped to provide you with the quality experience we strive to provide to all our customers. We are sorry your experience regarding the interface and validation rules did not meet your expectations - we are always disappointed when we miss the mark. We would like to make this right for you - please refer to the link below or alternatively, feel free to reach out so we can assist you further. https://www.replicon.com/help/setting-up-timesheet-validation-rules/

Replied September 2019

Chris

Oil & Energy, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2020

TimeBill Plus

Overall quite good. We have not found a product that better fits our needs and the cost is reasonable for the functionality you get.

PROS

As a web based application it services our mobile workforce extremely well. The ability to customize the functionality via administrator configuration allows the product to fit our needs.

CONS

Lack of a user manual for this version makes it difficult to maintain. The help screens are fairly generic (as they cover multiple products) so very often we have to resort to the chat lines. While the service level of the chats is excellent, it is not to most efficient way to resolve issues.

Vendor Response

Thank you for taking the time to share your thoughts with us. We are glad you find Replicon's solution user friendly and robust. We designed the mobile version with a simpler interface and different functionalities for ease of use. We're sorry to hear that a lack of user manual makes it difficult to maintain and the help menu did not meet your expectations. We use feedback to yours to improve our services and eliminate any inconveniences moving forward. For any other questions, please don't hesitate to contact us.

Replied February 2020

Anonymous

201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Perfect Timing

It gave the company a central place to manage time and working hours for 250+ employees, across facilities that operated under normal business hours and some that were 24/7.

PROS

Replicon makes keeping track of your time in the office very easy. Entering your in and out times is very easy. The ability to input expenses and mileage makes things easy for our accounting department.

CONS

The few things that gave me trouble were the input of time when not using a 24 hour time format. If you put in 3:00, before you could type pm, it would add am to it and go to the next entry module. Adding mileage was a bit overinvolved than it should be. You created the entry, then had to do another entry within that entry to actually input your mileage.

Vendor Response

Thank you for taking the time to leave us such an honest and thoughtful review. Our team of professionals is dedicated to providing our clients with the best there is to offer. We're sorry to learn that you've had a frustrating experience regarding time format and adding mileage. Please feel free to contact us so we can make this right.

Replied September 2019

Barbara

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Unless one invents a better, more economical time management software, I'm sticking with Replicon!

We have hourly employees who have to track their hours for payroll; We sometimes do civic engagement and have to track lobbying hours; Time off - sick leave, vacation, PTO, bereavement, just to name a few; this software provides a very simple platform for the users to enter all of this information, and for the administrator to extract whatever information they need, whether it's for reports, or just tracking hours or time-off data. And the support team is the "icing on the cake"! Whenever you have a problem, the Replicon support team is available to help you. I really like how they support you to go through the steps on your own instead of taking over and doing it for you.

PROS

This software is very user friendly, it provides all we currently need, and the cost is manageable.

CONS

I like this product and I haven't found anything that I can say I like least about it.

Reason for choosing Replicon

Replicon had the features we needed and the price was right.

Reasons for switching to Replicon

The other product didn't give us what we needed, wasn't as user friendly and cost more.

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2019

Timesheet review

Overall experience has been very good. I've used Replicon at two difference companies and it fit both companies requirements.

PROS

Ability for users to submit time against multiple projects and labor categories. Also ability for user to track Paid Time off through the year. Technical support is very good. Typically always get through on my first call and there is no wait time.

CONS

Reporting capability is a bit confusing but this could be due to our use of a new version and reports are different.

Vendor Response

Thank you so much for leaving this review, and even more for giving us a shot. It makes us happy to know that providing our clients with the most efficient timekeeping and project services we can offer is paying off! However, we're sorry to hear that your experience with the reports fell short of expectations. We want to make this right. Please refer to the link below, or alternatively, please don't hesitate to contact us: https://www.replicon.com/help/choosing-a-report/

Replied September 2019

Jennifer

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT