Humanity

RATING:

4.3

(295)

About Humanity

Humanity Scheduling, powered by TCP Software, is a cloud-based employee scheduling solution that can save valuable time and resources for your organization. With a focus on automation, accessibility, compliance, and user experience, Humanity Scheduling provides features and solutions, like auto-scheduling and conflict management, to make creating labor regulation compliant schedule easy. Humanity Scheduling not only can integrate with some of the leading HCM platforms, like Workday, BambooHR, and Oracle, but also allow organizations to automate workflows with other applications through Zapier. Humanity is accessible from web application to mobile app which creates a seamless user experience for users across your organization. While the solution is not industry-speci...

Humanity Pricing

30-day free trial, no credit card required. Starter: $3/user/month (annual billing) ($80 minimum) or $3.5/user/month (monhtly billing) ($100 minimum) Classic: $4/user/month (annual billing) or $5/user/month (monthly billing) Enterprise: custom pricing

Starting price: 

$3.50 per month

Free trial: 

Available

Free version: 

Not Available

Humanity scheduling
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Humanity Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Humanity

1 - 5 of 283 Reviews

Michael

Banking, 51 - 200 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2022

Scheduling made easy!

User Profile

stephanie

Verified reviewer

201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2017

I absolutely love humanity! Wouldn't use another software for shift planning.

PROS

It is so easy to use! Adding new employees is a breeze and uploading schedules is even easier! It can be sent right to the employees email and or cell phone so they always have access to their schedule.

CONS

I love everything about humanity. If I had to think of one thing I dislike I dislike it, it would probably be something as irrelevant as I wish it would save my log in information so I don't have to type it in everytime. This is seriously the best software!

Miguel

Verified reviewer

Hospital & Health Care, 10,000+ employees

Used daily for less than 2 years

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2021

Great software with functional features designed to aid business

Before my previous employer implemented this software, it was really hard to track the hours, change shifts or check the amount of PTO available. The features of this software have been designed to assist business daily scheduling and besides the malfunctions, the software has high quality performance.

PROS

Humanity is a very user friendly software that allows you to check your schedule, track your hours and check the PTO available balance. My favorite features of this software is the time availability feature, this specific feature allowed me to choose my hours of availability as at that time I was going to school and working at the same time . Also, one features that I used a lot was the request to change shifts and being able to view the manager assigned for my shift. Both of these features smooth the processes at work and allowed me to balance my student and professional life.

CONS

Besides the high quality of some features, the features that allows you to check the PTO available balance never showed the correct amount of PTO and it was hard to keep track of it when asking for permission to take time off. While I used the software, there were some malfunction with the scheduling but this ight have been due to the person assigned of schedules in my previous employer.

Geneviève

Retail, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed January 2019

Good app but

PROS

From a IT standpoint, Humanity is good scheduling app. It has a few issues from time to time, for overall satisfied with the application.

CONS

However, their service client is horrible. We have been with Humanity over 5 years now. And we so unsatisfied with the service that we looking at our options. They literally take you for granted as a customer and never get back to you. You have to run after them constantly and hope to get an answer. When they promise to get back to you, they don’t or tell you they sent you an email, which you of course never received. For example, we had a new request regarding a service that they advised on their app (payroll integration). When we went forward with the change, they never got back to us. After multiple follow-ups on our end, they tell us our request is ‘’not a priority for them’’ - for a service THEY advertise. When we complained, they told us they would be getting back to us the following week. That was Nov 2018. We are Jan 2019, and I have let you receive a proper follow-up even after my multiple attempts. The app is not worth the service. I would recommend another one.

Vendor Response

Hi, Geneviève, We apologize for your experience. We believe every customer interaction should be treated equally. Each one is an opportunity to learn how we can improve their daily work life and our services. We are currently in contact with Employeur D, and are working with them to provide a solution. We will update you as soon as we can. Your time is valuable. The feedback you've provided is invaluable. Thank you.

Replied February 2019

edward

Verified reviewer

Security and Investigations, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed January 2019

Great collective scheduling software

GREAT PRODUCT! I would recommend this to anyone who is short on time for scheduling. With text message and email communication, by just posting open shifts the schedule almost gets written by its self!

PROS

Mostly, I like the communication within all individuals linked to humanity makes it easy to generate weekly/monthly schedules and find accommodations for call offs. As a scheduler, being able to switch between position view and employee view, enables me to allocate shifts efficiently.

CONS

The only "con" i can really say is it does take alittle time to get use to navegating through the site.

Vendor Response

Hi, Edward, Thank you for such enthusiastic feedback! We understand how managing schedules can be challenging in a large company such as yours, and we're glad our platform can bring you added value. For making the most of the app and helping employees with onboarding, please visit our Helpdesk page (https://helpdesk.humanity.com/), or reach out to us via 24/7 Live Chat on our homepage or app dashboard. We'll be glad to hear any additional suggestions you may have - you can send them to reviews@humanity.com.

Replied January 2019